251 comments found.
hi there, somehow logo-light get loaded into our websites (https://maison.edge-themes.com/wp-content/uploads/2017/03/logo-light.png), eventhough it is not needed. how can we get rid of this connection?
Hello,
This is most likely the logo in the Side Area (please see screenshot). Please navigate to Appearance > Widgets and remove the logo image widget from Side Area.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi. The instagram feed has not been working for a while.. can you please let me know how to get it up and running again? thank you
Hello,
Please try suggestions from this article – What To Do If Your Instagram Account Is Connected But Not Displaying.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Alternatively, you can use this plugin which is compatible with the theme.
Support
Edge Portfolio part of
Qode Interactive
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hi there, is this theme compatible with wordpress 6.2.2? thank you in advance
Hi there,
You can use the theme on the latest version of WordPress and it should work correctly. In case you need any assistance, we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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It will be good if you give me a quick fix. Many thanks
Hello,
Thank you for reaching us and for letting us know about this. We have forwarded this to our dev team to check.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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I fixed it by myself while waiting for response from Edge dev team. If anybody meet the same issue, please reply this thread, I will give a hand.
We are glad that you’ve managed to resolve this in the meantime.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
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One of the simplest and most important things for SEO is H1 titles. So this theme is NOT prepare for SEO (search engine optimization), and it will not be prepare in the future. Is the first time this happen with a purchase theme.
Hello,
You can use H1 heading for titles and this can be set in “Edge Title” options (please see screenshot).
Support
Edge Portfolio part of
Qode Interactive
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it doesn´t work for post
I had change “edge title” ti H1 but is still H3 on frontend. I tried also to change helper.php H3 to H1 and still H3 on frontend.
Solve it. Thanks
Support
Edge Portfolio part of
Qode Interactive
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Hi Support – Sorry I’m unsure of how is it that there hasn’t been a new release of the theme and now Maison works with WP 6.1x?
Also does that mean that 6.2 will work as well?
Hello,
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress and it should work correctly.
Support
Edge Portfolio part of
Qode Interactive
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OK so all of a sudden this theme is now compatible with WP 6.1 with no new release of the theme, how can someone with two purchased licenses get updates for WP Bakery and Slider revolution without download a new version of the theme?
Hello,
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.
Bundled plugins do get updated with the theme, however, you should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or, if your support has expired, you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
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Hi Support I have 2 x sites running Maison and wanted to ask is it generally safe to upgrade directly to WP 6.4.5 from WP 6.1? Many thanks
Hello,
The current version of the theme should work correctly with the latest version of WordPress.
Support
Edge Portfolio part of
Qode Interactive
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All title (pages, post and portfolio) are H3, how can I change them to H1? I tried to change title tag at options and page options and it doesnt change, all titles still with H1
Hello,
Please check the “Edge Title” options on the page too (please see screenshot). Local page options will override global theme options.
Support
Edge Portfolio part of
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Edge title has H1 at individual post and portfolio (https://prnt.sc/AOuZUYPSCfqr), but at front page still coming up as H3 (https://prnt.sc/1i8mIWYmD4kT)
We also changed at theme options (https://prnt.sc/ggRVZUepwaPD) but cannot change at the title tag (https://prnt.sc/2g4QteqfknrA)
Hi,
The title tag of the blog title shown in the screenshot cannot be changed through theme options. It is necessary to change it directly in theme files.
Support
Edge Portfolio part of
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Where? Wich file?
This is very bad for SEO. Pages, posts and portfolios titles have to be H1 tag
Will you solve this in future updates?
Hi,
This is not a bug so it won’t be changed in the future updates. If you wish to edit this you can change title tag in helper.php file located on this path: wp-content\themes\maison\framework\modules\blog\templates\singles\standard\helper.php
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
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We have change helper.php from H3 to H1, but still coming up as H3 at posts and portfolios.
Hi,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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I cant submit a ticket, support has been expired
and last update of this theme was on 3 November 2021
Support
Edge Portfolio part of
Qode Interactive
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One of the simplest and most important things for SEO is H1 titles. So this theme is NOT prepare for SEO (search engine optimization), and it will not be prepare in the future. Is the first time this happen with a purchase theme.
For a good SEO we need theme to have posts and portfolio title tags as H1, and the theme comes with titles as H3. We have change title tag in helper.php file (us you said) located on this path: wp-content\themes\maison\framework\modules\blog\templates\singles\standard\helper.php But it still coming up titles at post and portfolios as H3. We have tried also to change at individual edge options, but it doesnt change. This is the site: https://shorturl.at/tKPR3 For us, this is a BUG.
posts: https://shorturl.at/hsUW0
Support
Edge Portfolio part of
Qode Interactive
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We did it, but is not working: “You can use H1 heading for titles and this can be set in “Edge Title” options.”
This option is for title area only (it will not affect all titles throughout the theme). Since Title Area is the first section of the page this is the section which should have H1 heading (please see screenshot).
Customization of theme files falls out of the support scope and if you want to edit theme template files this is something you need to do on your own or find a 3rd party to assist you with. The blog title shown in screenshot is located on this path wp-content\themes\maison\framework\modules\blog\templates\singles\standard\helper.php
Template files for blog are located here wp-content\themes\maison\framework\modules\blog\ so if you wish to edit them to suit your need you can find them here.
Support
Edge Portfolio part of
Qode Interactive
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We didi it (The blog title shown in screenshot is located on this path wp-content\themes\maison\framework\modules\blog\templates\singles\standard\helper.php) but still coming up H3 on frontpge.
Solve it. Thanks
Support
Edge Portfolio part of
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Hi, what font files are included with this? Thanks!
Hello,
The theme is using Google Fonts and you can check fonts used on our demo with some browser extension like WhatFont.
Do let us know if you have any additional question.
Support
Edge Portfolio part of
Qode Interactive
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A client used this theme for his web, but as it’s not being updated, I want to suggest changing to another theme. Which one would be more compatible?
Hello,
We are constantly working on updating all our themes.
At the moment we don’t have ETA when the update will come out, however you will be notified via email when the new update is online on ThemeForest.
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.
Support
Edge Portfolio part of
Qode Interactive
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Hi, looks as though the theme has not been updated since Nov of 2021, over a year ago. When should we expect a Maison theme update?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so you can use the theme on latest version of WordPress.
You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
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I have the desktop nav set to not sticky on scroll (No behaviour). But the mobile nav is still sticky on scroll up on IOS. This renders part of the nav outside the screen. Do you have a way to disable that?
Hello,
If you don’t want mobile header to have sticky on scroll up behavior you can add custom css below to Appearance -> Customize -> Additional CSS:
.edgtf-sticky-up-mobile-header.admin-bar .mobile-header-appear .edgtf-mobile-header-inner {
-webkit-transform: translateY(-100px) !important;
-moz-transform: translateY(-100px) !important;
transform: translateY(-100px) !important;
}
Support
Edge Portfolio part of
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Hi, Theme is not it is not compatible with the new version of woocommerce. maison/woocommerce/product-searchform.php version 3.3.0 is out of date. The base version is 7.0.1
Hello,
Please check this article here and if you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
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Hello Team, I want to know the option to have a 4th layer sub-menu. It’s only displaying 3 layers on the sub-menus. Any response is appreciated
Hello,
Unfortunately 4th level sub-menu is not available as an option. You can perhaps try setting wide menu – How To Create A Wide Menu.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
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Hi again Support I’m trying to update plugins and I can’t update 3 now due to not supported in WP 5.8. Is it compatible with WP 5.9 yet?
Hello,
The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so the theme should work correctly on the latest version of WordPress.
Bundled plugins like WPBakery and Slider Revolutions do get updated with the theme, however, you should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
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Hey guys, can you tell me the lines of the functions.php i need to comment out to disable loading google fonts? thanks in advance
Hi there,
To disable the Google fonts, you can add this function to your Child theme’s functions.php file:
function maison_edge_google_fonts_styles() {}Note that some plugins may still load Google fonts themselves. For example, it may also be necessary to disable Google font loading in Slider Revolution’s options In this case, you can refer to the plugin authors for more information on how to disable the loading of Google fonts entirely.
If you need any further assistance feel free to submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Amazing guys, thank you very much. This is all i needed 
Hi there,
Glad we could help!
Support
Edge Portfolio part of
Qode Interactive
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Hi Guys,
I bought that template from you and it was wonderful as made a very nice website for my grifriend who is architect.I put a lot of effort in it ( 2 months)..Recently I have the website infected by some spam virus that I am not able to clean…I did not have a clean backup… so question is how to rebuild the webiste from sratch on a new hosting …is there a way I can save that structure of your webiste and how .,.without saving the virus of course ..Thanks?..
Hi there,
Thank you for using our theme! Best practice would be if you have a backup of the site. You can read more about protection of your website here as well as this article here.
We hope this will help!
Support
Edge Portfolio part of
Qode Interactive
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“Best practice would be if you have ..” I was pretty clear that_ I don’t have a clean backup and asking you a specific quesiton …is there a way that I can save the structure of the site without the virus…so don’t have to rebuild it from scratch
Hi there,
We understand and are aware that you do not have a backup. Perhaps you can contact your hosting to see if they have this available. Also it depends on what malware you have and how severe it is. You can go through each file manually and check if you can clean this, or have help by some of the security plugins that scan and cleans the website.
You can read more about it here
We hope this helped.
Support
Edge Portfolio part of
Qode Interactive
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Hi Support just wondering are we to expect any updates for Wp 6.0 and is the theme compatible currently with WP 5.9?
Hello,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however you will be notified via email when the new update is online on ThemeForest.
We’ve included compatibility with block-based widgets (added in WordPress 5.8) in latest theme update so theme should work correctly on latest version of WordPress.
Support
Edge Portfolio part of
Qode Interactive
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I’m helping a client build a new site and can’t figure out how to change the font colours in the Footer? Does this require custom CSS to be added?
Hi there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will gladly assist you. Thank you.
Support
Edge Portfolio part of
Qode Interactive
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Hi, I have a pre sale question, is it possible to have icons associated with each project category so that on this page https://maison.qodeinteractive.com/portfolio-standard/2-columns/ it show´s the project name and the icon of the category (instead on the category name)?
Hi there,
Such an option, unfortunately, does not exist within the theme.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
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