994 comments found.
This theme looks great! I’d like to buy it but I’m concerned about the responsive behavior on some of the pages. Can this be easily fixed using your support?
Hi,
Thanks for reaching out and notifying us of an issues. Sure, it could be fixed. I’ve reported this to our dev team who is going to check it.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Great, thank you!
You are Welcome!
Hi, I am interested in this topic, I like it very much.
I need it to manage an online store, but in the demo I see that the image of the product does not appear. What is that due to? It can be fixed?
Hi,
Thanks for reaching out and notifying us of an issue.
We’ve already fixed the issue, please check our demo site one more time.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, thanks for your help.
When will these updates be in the downloadable file?
We will add the latest version in our further update. However, as I mentioned previously you can get the latest version here.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello Colabrio Team! I hope you are doing well, I encounter a problem with one of your Norebro Elementos in WPBakery.
The Progress Bar, doesn’t have 0% bar, when I input 0 in the Progress value, it displays in the frontend as 100%.
I hope you can help me, thank you very much in advance. 
Hi,
Thanks for reaching out and notifying us of an issue.
I’ve reported this to our dev team who is going to check it.
We will keep you updated.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi – the new update doesn’t allow me to remove/hide the side panel. Is there a custom CSS code for this, because in theme settings the only option is to move the panel to the right, left, or center but not to hide it.
Hi,
Thanks for reaching out.
You are right there’s a minor typo in the code.
Please send us a personal message and provide your temporary WP credentials. So that we will be able to add a hotfix for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I just did, thanks for your support.
You are Welcome.
After the update to 1.5.9 there is no theme settings in the menu on left side in the dashboard, what can I do?
I updated all Plugins and now the theme settings are back, sorry.
But I have another issue now. The social media icons in the menu are gone. I can see them under theme settings > menu > other, but on my website they aren’t shown.
Hi,
Additional link where we will be able to check it out will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, this is the website: https://chriszendo.com
You can see that there are no social links in the menu. I uploaded a screenshot of the theme options where I toggled the social links on: https://www.chriszendo.com/_files/Screenshot%202023-03-31%20120001.png
Hi,
Thanks, you are right there’s an issue with social networks visibility after the latest update and we are going to fix it. Send us a personal message and we will provide a hot fix for you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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How can i update the plugins ? The Advanced Custom Fields PRO is stuck on 5.12.2 and 6.0.7 is out.
Hi,
Thanks for reaching out.
Check the following article:https://docs.clbthemes.com/ohio/#bundled_plugins
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I have done that, sadly I don’t see the ACF plugin inside that list
Try to remove and install it from scratch
I bought and installed this theme but unfortunately I can’t see the supposed ‘theme option’ in admin. I am trying to edit your proprietary text on the demo8 side menu but can’t find how to. Frustrating!!
Hi,
Thanks for reaching out.
Ensure that ACF Pro and Norebro Extra plugins are installed and activated.
If the issue still remains, I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi Guys, Before buy your Theme I would you like to know if this theme is multi languages ? By “multi languages” I would say if dynamic strings can be translated by Polylang ?
Hi,
Thanks for reaching out.
Yes, our theme is multilingual, however it’s been tested with WPML plugin only.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Thanks for your fast reaction WPML plugin is included or i have to buy it separately ?
It should be purchased separately.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello,
first let me say: great theme, well done and runs without a hitch for many years now.
One question: I am running this theme on a very old version (v1.2.9 from 2018) and would like to update it to the most recent v1.5.8 version., Should I expect any problems? Any old content elements or shortcodes or stuff like that which are now deprecated and must be replaced to still work or anything like that?
Thanks again for a great theme, very happy with it!
Hi,
Thanks for reaching out.
There shouldn’t be any major issues, however we suggest reading the following guide and mack a full backup before updating to the latest version.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hello, i would like to know if both video and images can be uploaded into the same portfolio lateral column.
Regards Alberto
Hi,
Thanks for reaching out.
Additional links/screenshots will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Imagine that the first image is a video; the second an image; the third a gif. Is it possible?
Regards Alberto
Thanks for clarifications, you will be able to use regular images and .gifs only. Currently, there’s no option to add video to the gallery.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, I am about to update server to MariaDB 10.6 is your theme compatible with this version?
Hi,
Thanks for reaching out.
Unfortunately, we don’t have any details according to the compatibility of our theme with such an environment. So you should build up a new test environment with MariaDB 10.6 and check if everything will work correctly.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, when are you planning the next update?
Hi,
Thanks for reaching out.
We are planning to make it the next week.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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thanks
You are welcome! 
Hello. Bought the theme and am looking forward to using it. Do I have to install woocommerce? I don’t plan on selling anything. Thanks in advance, Drew
Hi,
Thanks for reaching out.
No, you don’t if you are not going to use an e-commerce functionality.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi, recently I updates my site to PHP 7.4 and it doesn’t work. I updated Wordpress, the theme and plugins but still no working. The developer tell me that I need update JavaScript, so… There’s an update of the theme with the last version of javascript and other to install (update) on my site. Plz hope your help.
Hi,
Additional links, screenshots, and console errors where we will be able to check it out will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I’m not sure if this is a bug or by design but the theme orders variations by id rather than via the default woocommerce attribute order. Is there a way to fix this, i have some products that are sized as S, M, L, XL etc but then some that are M,S,XL, L when they should be following the attribute sort order – do you guys have a fix for this please
Hi,
Thanks for reaching out.
I would kindly ask you to open a ticket with your inquiry at our help center and we will do our best to help you.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Looks like support has ran out – i’ll look into a fix myself Assume this could be an issue for everyone though so may be worth a look by your devs.
An additional link with the mentioned issue will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sorry for the very slow reply, is there an email address you would like me to send this to?
Hi,
Sure, send us a personal message using this form.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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So within a few days, despite not being within the support window Colabrio has come back to me with a fix.
If you’re scanning comments before buying, I highly recommend them, they’ve never once let me down in the 5 years I’ve been using their themes.
Thanks guys.
Hi,
Glad to hear that your issue was solved.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hi.I had email you with Envato three days ago for Pre-purchase consultation.But seems we don’t get the reply. I have a pdf of the demo and I was wondering if a similar effect could be achieved with your theme. I can’t paste the pdf here, can I have your email address so I can explain it deeper?
Hi,
Thanks for reaching out.
Please check your email inbox.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Hey! Is it possible to stop the first tab from opening on the product page by default? thanks so much!
Hi,
Try to install a free WP plugin to add custom JS code and use the code below:
(function($){
$(".woo_product-container .accordion-box .item").toggleClass('active');
})(jQuery);
https://prnt.sc/D3tFfecI-3K-
After that the tabs should be closed by default:
https://prnt.sc/gHMeAKq5A_PP
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Fantastic support, worked a charm – that’s why i keep buying your themes! Thank you
Glad to hear that!
If you like our support, you can help us a little by rating Norebro for Customer Support on ThemeForest.
Thanks
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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I think i already have previously as i dont have the option to rate – once again, appreciate you guys.
Thanks!
Hi, nice theme ! Do you plan to make for Prestashop ?
Hi,
Thanks for reaching out.
Unfortunately, we don’t plan to implement a Prestashop version of our template.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Good day, I updated to the latest Worpdress version and theme – however my social media icons have disappeared? I believe it could be because of font awesome. Is there a way to resolve? Thanks!
Hi,
Thanks for reaching out.
Additional links, screenshots, console errors will be much appreciated for us to proceed further with your inquiry.
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Good Morning,
We bought your theme some time ago, and we already use it in a project.
We are now going to start another ecommerce project and we are going to use your theme again and that’s why I would like to ask a question.
You don’t have Adobe XD with the theme layout? If they had and can supply us, it would be fantastic for us. It helped a lot to customize this new project.
I await your feedback. Thank you so much.
Hi,
Thanks for reaching out.
Unfortunately, we have PSD files only. As an option, you can check our other themes (Ohio or Stockie), they go with Figma source files, so maybe it will fit better to your needs:https://themeforest.net/user/colabrio/portfolio
Thanks!
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Good afternoon,
Thanks a lot for the quick response. I’ve been to see your songs (Ohio or Stockie) and they are truly amazing. In fact, we have other projects to start soon and I think we’re going to buy Ohio.
However, for this project, the client has already approved one of the versions of the Norebro theme and if they were able to send the PSD it would help a lot.
Is it possible to send us these files? Thank you very much.
Sure, but you should specify the demo you need firstly. Please, send us a personal message.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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Good Morning
I already sent the private message.
Thank you very much.
Hey,
Please, check your inbox.
Sincerely,
the Colabrio Team
Help Center | Docs | Colabrio
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