38331 comments found.
It’s too late to log in and check. How many hours has it been? You’re taking my money and stalling for time.TICKET #3359158
Hey aiu072,
The agent who picked up your ticket last night resides at the opposite timezone as you. We apologize for the delay caused by that.
I was wrong. I am sorry. I said that it was a scam, because of their slow reply. That is wrong. They replied sincerely. Thank you very much.
Is there a response yet? It is slow. I paid for this.TICKET #3359158
Hey aiu072,
Our team makes every effort to keep a watchful eye on the forums at all times but can be challenging due to the time zone differences. We consistently review support tickets throughout the day, with the goal of responding within 12 hours or less. However, during periods of high volume or on weekends, it may take up to 24 hours to receive a response.
https://themeforest.net/item/salient-responsive-multipurpose-theme/4363266/supportHi! How can I embed the slider from Slider revolution on the main page of the site?
Hey, art_andry!
You should be able to utilize the “Slider Revolution” page builder element directly inside of the builder: https://ibb.co/tw0KFb5 Are you unable to see that available on your end as an available block element?
Kind regards
Hello! 
How are you? I hope you are fine.
I’m writing in connection with one, small thing. Namely I used on one of my subpages GRID POST. Unfortunately background color is permanently white and I can set color background on hover only. How can I make it black for background color with orange texts and ON HOVER orange background with white text? : )
Hey CreativePlace!
That would require a custom CSS rule. Can you kindly share your actual page URL where you’re using that element so that I can provide an example rule?
Cheers
Thank you so much. I can rely on you as always. 5 stars support. You can check it here http://witamy.stronazen.pl I’m looking for your solution. Best regards.
Glad to help CreativePlace
Here’s a CSS rule you can use for that:
.nectar-post-grid.vert_list_counter .nectar-post-grid-item {
background-color: #000;
}
#ajax-content-wrap .nectar-post-grid[data-text-color=dark] .nectar-post-grid-item:not(:hover) .content * {
color: #ea5131;
}
It works perfect! You’re the best support team on theme forest. Have a nice day.
Great! Hope you have a nice day as well
Cheers
Hi there,
Is there a way to selectively hide just the caption of the Image Grid Style element?
Hey Romanesco,
adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab should allow for that modification:
.wpb_gallery .col .work-info .vert-center p {
display: none;
}
Kind regards
You guys are the best. Thank you!
You’re welcome, Romanesco
Hello. I am able to add a custom post type. But how to display the custom post type via the lists / recent posts or other display components? Where is the documentation on that? Thank you
Hey H0kus41,
The Recent Posts element does not support querying from data sources other than the “post” post type. However, you can use the Post Grid element instead, which does allow you to use a custom query: https://ibb.co/L8q2Vv2
Kind regards
I don’t want to pay for it, but I paid for it and now I can’t send in my support ticket. Is this a scam? You’ll get a message like this. Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.
Hey aiu072,
When you purchase a support extension license it can take up to an hour for the Envato API to refresh that data with Ticksy. You should already be able to open a ticket at this point.
Kind regards
The translation is not reflected.I created a .po and .mo from nectar_salient_strings.pot and translated it. The translation methods are Poedit, a windows app, and Loco Translate, a plugin. Both were not working. I am Japanese.
Hey aiu072,
Salient is fully compatible with manual translation methods, such using Poedit, or translating via a WordPress plugin like Loco Translate.
When you’re translating manually using Poedit, you must ensure to name your .po/.mo files the same as your current WP language. If your WP instance is specified to use Japanese, then the files should be namedja.po ja.mo
And they should be uploaded to: ‘wp-content/themes/salient/lang/’.
You can also find documentation on translating with Loco Translate here.
If you would like further assistance with translating, please open a ticket on the support forum in regards.
I am doing exactly what it says. I’ve been asked to open a ticket in the support forum, but I don’t want to pay just for this issue.
Hi Themenectar. Wonderful theme….one pre-sale question regarding navigation menus. Most of our site would use a standard navigation menu, but for specific products, we would like to create scrolling product landing pages similar to the one you present here: https://themenectar.com/salient/product. Is there some CSS that can be used to suppress the standard menu and replace it with a menu of anchor links and a “buy”button that goes to the product ordering page?
Hey mikeveee, I’m glad you like it!
If you need to create specific menus that conditionally display on certain pages, you could use a plugin such as https://themify.me/conditional-menus to achieve that functionality without any additional coding.
Kind regards
Hi ThemeNectar, I’ve written in via email, but in the event i got the wrong email asking here again. I’m using a premium plugin that sends notification when pages are updated. The form, for example, is a shortcode. When i embed this on wpbakery in a raw html block, the form doesn’t show the success message once submitted. Using the classic mode, the shortcode works correctly (default post_content area?) but breaks the menu. Other shortcodes for different functions respond the same, only on classic mode not wpbakery raw html block. Kindly let me know if there is a solution for this. Links and references sent via email. Thanks again,
Hey webspacedesignuk, I did receive your email and have followed up via it
Kind regards
Hey guys! I purchased Salient a few years back. Just wanted to give you the heads up—these guys are stealing your brand, logo and images… for their own theme. So sad:
https://themeforest.net/user/kingthemesHope Theme Forest can pull their theme since it’s in violation of copyright and theft.
Ironically – their slogan is “BE ORIGINAL”. Wow.
Hey unionfoundry! I appreciate you pointing that out—Unfortunately, this isn’t the first instance of such a thing and I’m sure it won’t be the last.
Cheers
My tabbed section shortcode has stopped working on woo commerce products. I have found a solution, but it means I have to add [tab style=”default”] per tabbed section to hundreds of product pages. Is there a global way to fix this?
Hey kitkana84,
If you’re using a legacy format of the tabbed shortcode from many years ago in that many areas, I would recommend simply overriding the tabbed_section template file in your child theme to switch back to the older structure.wp-content/plugins/salient-core/includes/vc_templates/tabbed_section.phphttps://themenectar.com/docs/salient/overriding-salient-wpbakery-element-template-files-through-a-child-theme/
The line that would need changing is the regular expression used to extract the tab titles from the shortcode (around line 104). If you’d like further assistance with this, kindly open a ticket on the support forum in regards and let me know the ticket ID here.
Thanks in advance
hello there
I’m starting to build out a website and need to integrate a community / user profiles.
Can you offer any advice or Is there plugin that you recommend that works nicely with Salient?
All the best
Jon
Hello,
It suddenly occurred to me that the logo would look like this: https://ibb.co/q57YKssOn the desktop only, but it appears correctly on the tablet and mobile phone.. What is the reason? How can I solve this problem?
I am using Transparent Header and I have tried replacing Header Starting Logo Upload as well as Header Starting Retina Logo Upload with other logos, but unfortunately the same problem still appears!!
Hey mancdim,
I would need to see your actual site in order to help you troubleshoot that. Please open a ticket on the support forum in regards.
Thanks in advance
Hello! I would like to know how to make the opening animation of the “SaaS Dark Hero” section.
The animation I’m talking about is the one that appears above the header from top to bottom at the top (https://themenectar.com/salient/), is it a CSS style? I would like to know how it is done because it is really beautiful, I tried modifying the Z-Index but the section goes below the header instead of above 
I’m working on the theme on a friend’s website, but I’ll buy it for my website if I can fix this, you’ve done a great job guys!
Thank you very much and have a nice day!
Hey thenotori0us911,
I’m glad to hear you’re enjoying the theme
Please open a ticket on the support forum in regards with your current page URL so that we can take a look at your current setup to assist
Hi there,
Is there a way to make the image gallery/ Image Grid Style element be dark by default and then reveal the image on hover? I’d like to be able to put a color overlay on the default image and only showcase it once the cursor or touch has hovered? I believe that’s possible only with blog posts featured images, but I don’t see a way of replicating that with image galleries. Thanks!
Hey Romanesco,
Adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab should make that modification:
.wpb_gallery .portfolio-items .work-info-bg {
opacity: 1;
}
.wpb_gallery .portfolio-items[data-ps] .col:hover .work-info-bg {
opacity: 0.3;
}
Kind regards
That works great on desktop, and I figured out a way to also make it act different on mobile and desktop. You guys are the best!
Thank you!
You’re welcome, Romanesco
Hey guys, how do I change the colours of search icon and the social media icons:
https://prnt.sc/r5h3wwGJ8eyEThey turn white when going over a dark background which is fine but I want them to be the same color as the menu or subscribe as a normal color, but they are black and I dont know where to change that. Thanks!!
Hey bupelive!
You can alter the default color for your menu items in the Salient options panel > Header navigation > color scheme tab by using the field labeled “Header Font”
Kind regards
Hello,
Would it be possible to hide the title of the banner or to move it to the bottom / outside the banner? https://maiko-accessoire.com/boutique/sacs/
If yes, how?
Thanks in advance
Hey acapucho!
You could modify that by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.tax-product_cat #page-header-bg h1 {
display: none;
}
Kind regards
I’m integrating ‘Advanced Woo Search’ in my site because I need a separate index for search (although I do love the look of your ajax search) cause I have +10K products.
I’ve got the new plugin’s search form integrated in to my header, however I’ve lost your js which gives me that nice functionality like when you click the search icon, the cursor appears in the search box, and also being able to close the search result bar that using your ‘x’.
Is there some classes I need to add to init.js or some way I can get an alternative search plugin to work with Salient? My site is here https://winenliquor.com/
Hey Sean,
1. The search focus when opened is looking for an input with the type of “text”, the one you’ve integrated is of type “search”. That would even need to be changed or a custom JS event would be required.
2. The close button markup is added in the template file salient/includes/header-search.php – that would need to be added to your new search via a child theme modification.
Kind regards
Hey, how can I make the menu navigation transparent on the 404 page?
Hey juvengle,
You could use the following snippet in your child theme functions.php file: https://pastecode.io/s/k42wub4m
Kind regards
