441 comments found.
PRESELLING QUEStion: elementor fully compatible?
Hello,
This theme includes own integrated Page Builder, so the external tool is not needed to manage content.
Is the booking plugin regularly updated to the latest version? Is it possible for me to use Elementor instead of Visual Composer?
Hello,
Regarding to your questions:
1) Could you clarify what kind of the booking plugin do you mean exactly?
2) I’m sorry, but this theme uses own Page Builder.
Are you sure that you posted your questions in the right theme? 
Hello, I mean: Timetable Booking Schedule for WordPress which is developed by you
Hello,
Yes, of course – it is constantly updated.
Please can you tell me the link for the theme documentation, the file downloaded does not have any instructions on how to use the theme and the link to the PSD file returns a 404 page.
Many Thanks
HI, I have just added a couple of new pages and it has messed up the menu. How do I widen the menu bar so they all fit.
Thanks
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Before buy question:
how long will the template be developed and updated?
A few times I bought template and after one year – no updates… waste the time.
Theme gets and will get in the future regular updates, you can check the changelog with dates here.
Hello, ive purchased the theme but im not able to create an account in the support dashboard it always says No valid purchase codes where found! How to get purchase code? or Invalid username has been provided! How to find the username?
Hello,
Please check section named “Get Started” which is located in the right sidebar on our Support Forum: https://support.quanticalabs.com/forum to get complete info how to create an account.
I just purchased the theme, installed it and its not working at all. I installed and activated all the plugins in the dashboard. When i visit site, the home page is blank with 1 vertical line of dots going form top to bottom with the word “home” in the middle. Nothing else. can you please help me get this fixed, it cost me a lot and i really need it to work
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
..
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi dear, do you plan to release an update working with Wordpress 6.4 before the end of the year? Thanks for the info.
Hello,
Yes, that’s the plan.
Hi,
does the built in contact form come with an acceptance checkbox? Thanks!
Hello,
I’m sorry, but this component is not available. Let me know if you have further questions.
Hi, when can we expect an update to the Slider Revolution plug-in? This plug-in has been out of date for quite some time now and all but the latest versions are compromised with a serious security flaw as detailed here: https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/revslider/slider-revolution-6612-authenticated-administrator-arbitrary-file-upload
It would be very much appreciated if we could at least get some sort of rough time line as to when this will be updated.
Thanks.
Hello,
Please send me a private message: quanticalabs@gmail.com
What I am doing if the licence of your theme was stolen?
Hello,
I suggest contacting with Envato Support in this case: https://help.market.envato.com/hc/en-us
Thank you!
You’re welcome.
Hey, would this theme be suitable for a blog for children?
Hello,
Yes, of course.
Great, thank you
You’re welcome.
Hey, would this theme be suitable for a blog for children?
Hello,
Yes, of course.
I have a website that will add a new language and for that we are using WPML. I’ve realised that it actually does not support WPML like in other themes because the content is not on the post_content field on the DB but it’s a post_meta row. So I’ve duplicated the row and changed the post_id to the new page. Guess what? Still doesn’t work. So I would like to ask You to explain How should we proceed to have the English page content copied to the New Language, in order to maintain the structure of the Original page. Thanks You.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I cannot add a request on the support forum since the it expired 100 days ago.
Hello,
In this case you have to renew your support.
I keep getting this error in my dashboard
File /home1/rsprepco/public_html/wp-content/themes/fable/multisite/1/style/PB.Frontend.css cannot be created. Please make sure that this location is writable.
my site – https://www.rsprep.com/
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi team,
We are facing a problem with the theme. There’s a white screen and none of the elements of the page are loading.
After following the standard wordpress debugging approach, we found that when we switch to the wordpress theme 2022, the problem goes away.
Here’s a screenshot the errors in the console when the website is loaded. https://imgur.com/a/7hz9C6D
Could you please help us check this further urgently? Site link: https://www.c2vancouver.com/
Thank you
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, since fable last update is 02/2021. Is it still compatible with php 8.0? Php 7.4 is end of life 28/11/2022.
I changed the php version to 8.0 but the website shows error.
Do you offer solution for php 8.0 and newer versions?
Hello,
Theme works fine in version 8.0 of PHP for sure. If you will find any issue, please describe it on our Support Forum: https://support.quanticalabs.com/forum , we will check it for sure.
Why is fable theme last update 02/2021. Will there be new updates in the future?
Hello,
Yes, of course. We are working on a new update.
Is there a timeline or roadmap?
Hello,
Yes. A new version should be available before end of this year.
Do i need to buy new license to get my website working with php 8.0?
Hello,
No, you don’t have to.
Ok, how can you set up my website so it works with php 8.0?
Hello again,
As I mentioned in the previous message, our theme works fine in PHP 8.0. If you will any issue related to this, please create a new topic on our Support Forum, then we will be able to help you.
When going to php8 the website shows error, and does not work anymore. I need to buy new license to make new topic on support forum.
But first you say i don’t need to renew license?
Hello again,
You don’t have to buy a new license, you have to renew the support only.
Your support is down for two days now.
Hello,
Please me an email: quanticalabs@gmail.com in case of technical questions.
Hi. On the class component we can specify the size of the image. what is the format for that size? 700×500 700,500 700px 500px? Thanks.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
