8826 comments found.
Hello Team can we remove cascading dropdown on search inventory?
Hello,
Could you please kindly re-clarify exactly what dropdown? Thank you in advance!
Regards
SERACH INVENTORY FILTERS DROPDOWN … I want all dropdown data instead of cascading dropdown based selction
Thank you, unfortunately, there is no such kind of option in the theme by default to remove the existing default elements and replace them. It needs to include extra scripts and modifications
Let me know if you will have additional pre-sale questions, I will be glad to assist you
Best regards
Locations taxonomy. The theme lacks location taxonomy which is very important
Hi,
Your feedback is appreciated as we are always keen to improve our theme with the help of our dear customers. We recommend you write this kind of suggestion in our features request section of the Motors theme -> https://stylemixthemes.cnflx.io/boards/motors-car-dealer-rental-classifieds. We will include additional features/options according to the popularity of the requests from our dear customers
All the best!
The Currency symbol is so close to the figure which makes it difficult for someone to read the price correctly. I understand that there should be a small space between the currency symbol and the figure. How can I implement this? https://prnt.sc/6AVrPh_FrBBZ
Such kinds of changes you can make with additional custom CSS. You can insert custom CSS under the appearance > customize > CSS section directly
Regards
Which CSS can I use please?
Hi, I have an issue with your theme. Whenever I install demo, it’s always full of bugs and I get this message:
“Your theme (Motors) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”
Also, demo is not installing at main content import.
Can you fix them in the next update?
Hello,
Note that this is not a bug or a fatal restriction in general. These are just simple warnings generated by the WooCommerce plugin and they do not affect the proper functioning of your website. Whenever the authors of WooCommerce release a new version, the plugin templates may become outdated in the theme, even if the new version of the theme was released the day before. Unfortunately, we can’t control the release schedule of the plugin as WooCommerce is known to release updates frequently, sometimes twice a week. However, please be assured that the new version of the theme will always include the latest updated templates of WooCommerce.
Regards
can i use booking for all theme or only car rent theme ??
Hello,
The booking option is available only in the Rental One and Rental Two demo layouts of the Motors theme. Other demo layouts couldn’t use Bookings by default
Regards
I have been waiting days for a support response on some pricing display issues using the EQUIPMENT portion of the theme. Is support usually many days?
Hello,
Ppologies for the delay, we are currently experiencing a high volume of support requests. Please note that our ticket system operates 24/7, allowing you to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times.
Best regards
For this theme https://motors.stylemixthemes.com/equipment/ is there any payment platform? if so where can I find it? i want the theme but i want users to list their vehicles and pay for that.
Hello,
Unfortunately, there is no built-in payment features for the Equipment demo layout by default
Best regard
Hello team this theme used to be on a domain that expired along time ago and doesn’t exist anymore. I then created a new domain and wanted to use the same theme and the same license. However I am getting this error; “Activation alert: The current license is not allowed to be used in this website”
How do I go about it
Hi,
Our managers cleared the license activation from your old domains, now you can use it on your new domain. For the future, please note that if you are going to use the theme activation on a new domain you will need to deactivate the license key from the theme dashboard first >> https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/license-key-deactivation
Best regards
Your engineers seem NOT to have cleared this license activation from the previous domain. I can not go beyond this point https://prnt.sc/bM6DTgVeLUy0
Your engineers seem NOT to have cleared this license activation from the previous domain. I can not go beyond this point https://prnt.sc/bM6DTgVeLUy0 Maybe your engineers will need to clear the license from the domains ; EXPIRED DOMAIN – zowo.co.ke AND THIS NEW DOMIAN; movo.co.ke. Kindly check
Now says show error that the license does not exist in your database https://prnt.sc/Do5lXyXJP8H_
Solved
Hi,
I am really glad that you already resolved this case on your own
Best regards
I have a pre sale question about the inventory feeds. We are looking to have multiple dealers listings on the site and will be getting inventory feeds from different CRM providers (example – dealersocket) will we be able to have those imported into the site from other providers than AutoManager using the WebManager feature? My second question is about using a directory plugin with this theme as we will also have other industry niches on this directory site along with the automotive side of it. Thank you for any help you can provide us before we purchase this product. I look forward to hearing from you and hopefully getting started with our build soon.
Hello,
1. The theme includes WP All Import integration, so you can import XML/CSV files with the listings, in this way, you can import listings in bulk. For details, I recommend you check the following topic from the theme documentation > https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-example-files
2. Could you please share the exact name of the plugin that you pointed out and clarify what exact result you are going to achieve? Thank you in advance!
Regards
I am looking at this directory to use for that part of the site. https://elements.envato.com/wisem-directory-html-5K86HN Will this cause any issues playing together when making updates? Thank you
No, unfortunately, the theme could be integrated with it by default
Regards
Hi, please check the ticket #Z49058. I must get throught this because I’m having some issues. Thanks
Hello,
Sorry for the delays, I have informed our support department. Your ticket will be checked and replied to as soon as possible. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay time will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times. We appreciate your patience and understanding as we strive to provide the best possible support for our customers.
All the best
check this ticket please I face some issues ticket #Z49197
Hello,
Please note that our ticket system operates 24/7, allowing customers to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay time will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times. We appreciate your patience and understanding as we strive to provide the best possible support for our customers.
Best regards
Hi – this is a pre sales question. We are wanting to integrate our new website (possibly using this Motors theme) with AutoTrader (a new and used car online website) All our clients vehicles are listed and update on this AutoTrader site. They use API – is this possible with the Motors Theme? Thanks Simon
Hello,
The theme includes WP All Import integration, so you can import XML/CSV files with the listings, in this way, you can import listings in bulk. The theme includes integration with the AutoManager imports by default. If AutoTrader provides XML/CSV you can import listings. For details, I recommend you check the following topic from the theme documentation > https://docs.stylemixthemes.com/motors-theme-documentation/import-listings/import-example-files
Regards
Hello, in the slider demo https://motors.stylemixthemes.com/ev-dealership/ can you mount a slider that is not car inventories? That is, if I want to mount a slide that has nothing to do with a car, but with a different post or notification
Support is very slow… Help!!
Hello,
Sorry for the delay, the Slider includes demo content by default. If you want to change it, you can go to the WordPress dashboard > Swiper Slider section > http://joxi.ru/YmEL05acLGn5lr
Best regards
Please note that our ticket system operates 24/7, allowing customers to create new tickets at any time. Our support team will review and respond to all tickets in the order they were received, with each ticket being assigned to an individual support manager. Please understand that there may be delays during peak business days, weekends, and holidays, which can vary depending on several factors. The maximum delay time will vary based on the aforementioned factors. Please also keep in mind that our team is located in different time zones, which may cause variable response times. We appreciate your patience and understanding as we strive to provide the best possible support for our customers.
All the best!
Halo Support,
May I know does this template able to ask user to upload the current car condition photos after payment is made via email?
Thanks!
Hello,
Unfortunately, there is no such email notification in the theme by default. However, we are always keen to improve our theme. We recommend you to write this kind of suggestion in our features request section of the Motors theme > https://stylemixthemes.cnflx.io/boards/motors-car-dealer-rental-classifieds. We will include additional features/options according to the popularity of the requests from our dear customers
Best regards
Where can I change the code that crops the image to 798×466.jpg in Listing Page Template in Motors theme? Tks
Hello,
Images sizes are located under the following path below -> wp-content/themes/motors/inc/ setup.php file and /wp-content/themes/motors/partials/single-car/car-gallery.php and wp-content/themes/motors/partials/car-filter-loop.php.
Please note, such kind of modifications and changes are not recommended by default. We are not able to provide support from our support end for changed theme scripts if there will be unexpected restrictions
Best regards
with the new configuration theme Where can I change the code that crops the image to 798×466?
Hello, what code languages were used for the entire project? can you list them?
hello??
Hello,
By default, the theme and external plugins are in English. However, the theme and plugins are ready for translations. You can change your site’s main language under the WordPress dashboard > settings > general > site language section. It is recommended to use the Loco Translate plugin in order to properly set translations in the site, via this plugin you can properly organize translations of static strings of the theme and external plugins (Motors Extends, Motors listings, Motors WP Bakery Widgets, Motors Elementor Widgets). So, you can make your site in any language. For more details please kindly follow the instructions from the following manual > https://docs.stylemixthemes.com/f-a-q/how-to-translate-or-change-the-strings-of-the-theme-and-plugins
Regards
How do you verify which version of motors you are on? i want to ensure i am have updated to the new one correctly.
Hello,
The latest version of the theme is 5.7.4
Regards
I’ve purchased this Theme twice and have extended my support multiple times and still can’t get the Rental Version to accept payments. Doesn’t work with PayPal and doesn’t work with WooCommerce Payments via Stripe. . I’ve already created a support ticket but wanted to leave a comment so anyone doing their research first understands that the Payments portion of this Theme for the Rental version does not work. If you try the Demo of the website it doesn’t work there either.
Updating this to say that I finally got the payments working. There is no documentation on how the WC PayPal Extension needs to be setup to work with this theme which turned into a huge pain testing every possibly combination of settings until it worked. Happy it’s working now.
Hello,
We are glad that you resolved the case on your own. Please kindly note that in the Rental demo layout payment gateway option and settings directly depend on your personal Woocommerce settings by default. All the Woocommerce related settings and options, you can get from here > https://woocommerce.com/docs/
Best regards
Hello, my client has bought this theme twice and we installed it one 2 staging sites, now on the live site we cannot make updates as the purchase codes were used on the staging sites. Tried to contact support via theme support website but it tells me the license codes have been used already. How can I get a hold of support to reset both codes and make them available for the live sites?
Hello,
To use the license on another domain, you will need to deactivate the theme license on the old domain, as you can activate the theme only one time, if you are going to activate the theme on another domain, you will need to deactivate it from the active domain. You can deactivate the license from the Motors dashboard license activation section. Instructions are here > https://docs.stylemixthemes.com/motors-theme-documentation/installation-and-activation/license-key-deactivation
Best regards
We have deactivated the licenses on staging site but still cannot activate themes on live sites. At the moment there’s an error saying “Sorry, no results” when trying to open the listings page but cars are loaded in the backend
Hi i cant find motors zip why?
Hello,
After purchasing the Motors on ThemeForest, you’ll need to download the theme installation package from your ThemeForest account. Login to your ThemeForest account and navigate to the Downloads menu in the profile icon at the top-right corner. On the opened page, find the Motors purchase, click the Download button, and from the dropdown, choose Installable WordPress File Only
Regards
Hi, i can not import Main content. System arlert Error occurred: 200 – parsererror!. Please help me
Hello,
Please make sure that you updated the theme and make sure that your server limits are according to the required limits
Regards
