1736 comments found.
Hi,
I updating WPBakery makes boxed formnatted pages full width. This happens on the latest version of Native, I have around 10 sites on Native and they are all doing the same. Any advice?
Hello Martianmedia77!
Please make sure you have updated the theme and DFD Extension plugin. In case you need our help you can contact us via here.
Best regards,
DFD Support Team
Yes its already on the latest version of the theme and DFD plugin. Also latest version of WordPress. Any other ideas?
Please get in touch with our support team and clarify the WP access details. We’ll check it for you.
Best regards,
DFD Support Team
Hi there. I’ve updated Visual Composer and have lost a lot of my margins and various content padding etc.
I can send screenshots. Please advise.
Hello Allardcreative!
Please make sure you have updated the theme and DFD Extension plugin. In case you need our help you can contact us via here.
Best regards,
DFD Support Team
Hi, I just updated the theme (dfd-native folder), then tried to update WP Bakery and DFD Extensions, and got this error message on both:
An error occurred while installing DFD Extensions: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I’ve tried 3 different times…and I deleted the plugins beforehand. Should I just upload through normal WP Upload Plugin function?
thanks
Hello Dave8952!
Could you please get in touch with us via ticket here and clarify the WP and FTP access details?
Best regards,
DFD Support Team
I have a problem, now the custom css dont work, i dont know the reason. Could you help me? my website: www.gruposeys.com
Hello Marketingpyme!
Could you please be more specific and clarify what exactly CSS code you are referring to?
Best regards,
DFD Support Team
Getting error while importing the demo from the file. here is the error attached to this mail
Failed to import pa_size 32-36 Failed to import pa_size 36-40 Failed to import pa_size 40-46 Failed to import product_cat Accessories Failed to import product_tag Backpack Failed to import product_cat Bags Failed to import pa_color Black Failed to import pa_color Blue Failed to import product_tag Dress Failed to import product_cat Dresses Failed to import product_visibility exclude-from-catalog Failed to import product_visibility exclude-from-search Failed to import product_type external Failed to import product_visibility featured Failed to import pa_color Grey Failed to import product_type grouped Failed to import product_tag Heels Failed to import product_shipping_class Ipswich class Failed to import product_tag Leather Failed to import product_tag Midi Failed to import product_tag Mini Failed to import product_visibility outofstock Failed to import product_visibility rated-1 Failed to import product_visibility rated-2 Failed to import product_visibility rated-3 Failed to import product_visibility rated-4 Failed to import product_visibility rated-5 Failed to import pa_color Red Failed to import product_cat Shoes Failed to import product_type simple Failed to import product_tag Straps Failed to import product_cat Uncategorized Failed to import product_type variable Media “Montserrat-Black” already exists. Media “pexels-photo-24464” already exists. Media “thumb” already exists. Media “pexels-photo-244645” already exists. Media “gallery11” already exists. Media “pexels-photo-24464” already exists. Media “shutterstock_327709949” already exists. Media “shutterstock_316435844” already exists. Media “n_logo” already exists. Media “bubbles” already exists. Media “scroll” already exists. Media “login_bg” already exists. Failed to import Media “favicon” Failed to import Media “favicon” Media “teams1” already exists. Media “1” already exists. Media “tetka” already exists. Media “1_d” already exists. Media “2_d” already exists. Media “3_d” already exists. Media “4_d” already exists. Media “d_4” already exists. Media “d_3” already exists. Media “d_2” already exists. Media “d_1” already exists. Media “a_4” already exists. Media “a_3” already exists. Media “a_2” already exists. Media “a_1” already exists. Media “b_3” already exists. Media “b_2” already exists. Media “b_1” already exists. Media “ass” already exists. Media “dress” already exists. Media “dress_1” already exists. Media “shoes_7” already exists. Media “bags_2” already exists. Media “dress_2” already exists. Media “dress_3” already exists. Media “dress_6” already exists. Media “dress_10” already exists. Media “woman” already exists. Media “dress_12” already exists. Media “video” already exists. Media “logo_third_dark” already exists. Media “logo_third_1” already exists. Media “d6” already exists. Media “d5” already exists. Media “d7” already exists. Media “a3” already exists. Media “a2” already exists. Media “a1” already exists. Media “a6” already exists. Media “a5” already exists. Media “a4” already exists. Media “a9” already exists. Media “a8” already exists. Media “a7” already exists. Media “heart_3” already exists. Media “b4” already exists. Media “b3” already exists. Media “b2” already exists. Media “b1” already exists. Media “c4” already exists. Media “c3” already exists. Media “c2” already exists. Media “c1” already exists. Media “e1” already exists. Media “e2” already exists. Media “e3” already exists. Media “e4” already exists. Media “f1” already exists. Media “f2” already exists. Media “f3” already exists. Media “f4” already exists. Media “g1” already exists. Media “g4” already exists. Media “g2” already exists. Media “g3” already exists. Media “h1” already exists. Media “h3” already exists. Media “h4” already exists. Media “h2” already exists. Media “i1” already exists. Media “i4” already exists. Media “i2” already exists. Media “i3” already exists. Media “j1” already exists. Media “j4” already exists. Media “j2” already exists. Media “j3” already exists. Media “k1” already exists. Media “k4” already exists. Media “k2” already exists. Media “k3” already exists. Media “l1” already exists. Media “l4” already exists. Media “l2” already exists. Media “l3” already exists. Media “m1” already exists. Media “m4” already exists. Media “m2” already exists. Media “m3” already exists. Media “n1” already exists. Media “n2” already exists. Media “n3” already exists. Media “n4” already exists. Media “o1” already exists. Media “o4” already exists. Media “o2” already exists. Media “o3” already exists. Media “p1” already exists. Media “p2” already exists. Media “p3” already exists. Media “p4” already exists. Media “q1” already exists. Media “q4” already exists. Media “q2” already exists. Media “r1” already exists. Media “r4” already exists. Media “woocommerce-placeholder” already exists. Page “Shop” already exists. Page “Cart” already exists. Page “Checkout” already exists. Page “My account” already exists. Page “Shop-first” already exists. Media “r2” already exists. Media “s1” already exists. Media “s4” already exists. Media “s2” already exists. Media “t1” already exists. Media “t3” already exists. Media “t2” already exists. Failed to import Media “favicon_main” Media “Logo_dark_retina” already exists. Media “Logo_white_retina” already exists. Media “company” already exists. Media “maneken_2” already exists. Media “header_shortcodes_bg” already exists. Failed to import Media “11.jpg” Page “Wishlist” already exists. Failed to import “Cheerleader backpack”: Invalid post type product Failed to import “Zip detail backpack”: Invalid post type product Failed to import “Suede ankle boots”: Invalid post type product Failed to import “Back fringed heels”: Invalid post type product Failed to import “Triangle cut stilettos”: Invalid post type product Failed to import “Gladiator ankle heels”: Invalid post type product Failed to import “Snake leather heels”: Invalid post type product Failed to import “Ankle striped heels”: Invalid post type product Failed to import “Glitter texture stilettos”: Invalid post type product Failed to import “Silver party heels”: Invalid post type product Failed to import “Turtle neck bodycon”: Invalid post type product Failed to import “Bodycon slit dress”: Invalid post type product Failed to import “Oversized turtle neck”: Invalid post type product Failed to import “Oversized midi dress”: Invalid post type product Failed to import “Knit a-line dress”: Invalid post type product Failed to import “Metallic detail backpack”: Invalid post type product Failed to import “Top ties backpack”: Invalid post type product Failed to import “Textile hobo backpack”: Invalid post type product Failed to import “Minimalist backpack”: Invalid post type product Failed to import “Zip detail backpack – Blue, 32-36”: Invalid post type product_variation Failed to import “Zip detail backpack – Red, 40-46”: Invalid post type product_variation Failed to import “Zip detail backpack – Red, 36-40”: Invalid post type product_variation Failed to import “Zip detail backpack – Red, 32-36”: Invalid post type product_variation Failed to import “Zip detail backpack – Grey, 40-46”: Invalid post type product_variation Failed to import “Zip detail backpack – Grey, 36-40”: Invalid post type product_variation Failed to import “Zip detail backpack – Grey, 32-36”: Invalid post type product_variation Failed to import “Zip detail backpack – Blue, 40-46”: Invalid post type product_variation Failed to import “Zip detail backpack – Blue, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Red, 40-46”: Invalid post type product_variation Failed to import “Suede ankle boots – Red, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Red, 32-36”: Invalid post type product_variation Failed to import “Suede ankle boots – Grey, 40-46”: Invalid post type product_variation Failed to import “Top striped heels”: Invalid post type product Failed to import “Turquoise backpack”: Invalid post type product Failed to import “Journey backpack”: Invalid post type product Failed to import “Midi shift dress”: Invalid post type product Failed to import “Knit tunic dress”: Invalid post type product Failed to import “Oversized tunic dress”: Invalid post type product Failed to import “Midi bodycon dress”: Invalid post type product Failed to import “Suede ankle boots – Grey, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Grey, 32-36”: Invalid post type product_variation Failed to import “Suede ankle boots – Blue, 40-46”: Invalid post type product_variation Failed to import “Suede ankle boots – Blue, 36-40”: Invalid post type product_variation Failed to import “Suede ankle boots – Blue, 32-36”: Invalid post type product_variation Failed to import “Journey backpack – Red, 40-46”: Invalid post type product_variation Failed to import “Journey backpack – Red, 36-40”: Invalid post type product_variation Failed to import “Journey backpack – Red, 32-36”: Invalid post type product_variation Failed to import “Journey backpack – Grey, 40-46”: Invalid post type product_variation Failed to import “Journey backpack – Grey, 36-40”: Invalid post type product_variation Failed to import “Journey backpack – Grey, 32-36”: Invalid post type product_variation Failed to import “Journey backpack – Blue, 40-46”: Invalid post type product_variation Failed to import “Journey backpack – Blue, 36-40”: Invalid post type product_variation Failed to import “Journey backpack – Blue, 32-36”: Invalid post type product_variation Failed to import “Midi shift dress – Red, 40-46”: Invalid post type product_variation Failed to import “Midi shift dress – Red, 36-40”: Invalid post type product_variation Failed to import “Midi shift dress – Red, 32-36”: Invalid post type product_variation Failed to import “Midi shift dress – Grey, 40-46”: Invalid post type product_variation Failed to import “Midi shift dress – Grey, 36-40”: Invalid post type product_variation Failed to import “Midi shift dress – Grey, 32-36”: Invalid post type product_variation Failed to import “Midi shift dress – Blue, 40-46”: Invalid post type product_variation Failed to import “Midi shift dress – Blue, 36-40”: Invalid post type product_variation Failed to import “Midi shift dress – Blue, 32-36”: Invalid post type product_variation Failed to import “Midi bodycon dress – Red, 40-46”: Invalid post type product_variation Failed to import “Midi bodycon dress – Red, 36-40”: Invalid post type product_variation Failed to import “Midi bodycon dress – Red, 32-36”: Invalid post type product_variation Failed to import “Midi bodycon dress – Grey, 40-46”: Invalid post type product_variation Failed to import “Midi bodycon dress – Grey, 36-40”: Invalid post type product_variation Failed to import “Midi bodycon dress – Grey, 32-36”: Invalid post type product_variation Failed to import “Midi bodycon dress – Blue, 40-46”: Invalid post type product_variation Failed to import “Midi bodycon dress – Blue, 36-40”: Invalid post type product_variation Failed to import “Midi bodycon dress – Blue, 32-36”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Red, 40-46”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Red, 36-40”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Red, 32-36”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Grey, 40-46”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Grey, 36-40”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Grey, 32-36”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Blue, 40-46”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Blue, 36-40”: Invalid post type product_variation Failed to import “Triangle cut stilettos – Blue, 32-36”: Invalid post type product_variation Failed to import “Ankle striped heels – Red, 40-46”: Invalid post type product_variation Failed to import “Ankle striped heels – Red, 36-40”: Invalid post type product_variation Failed to import “Ankle striped heels – Red, 32-36”: Invalid post type product_variation Failed to import “Ankle striped heels – Black, 40-46”: Invalid post type product_variation Failed to import “Ankle striped heels – Black, 36-40”: Invalid post type product_variation Failed to import “Ankle striped heels – Black, 32-36”: Invalid post type product_variation Failed to import “Ankle striped heels – Blue, 40-46”: Invalid post type product_variation Failed to import “Ankle striped heels – Blue, 36-40”: Invalid post type product_variation Failed to import “Ankle striped heels – Blue, 32-36”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Red, 40-46”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Red, 36-40”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Red, 32-36”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Grey, 40-46”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Grey, 36-40”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Grey, 32-36”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Blue, 40-46”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Blue, 36-40”: Invalid post type product_variation Failed to import “Turtle neck bodycon – Blue, 32-36”: Invalid post type product_variation Failed to import “Oversized midi dress – Red, 40-46”: Invalid post type product_variation Failed to import “Order – November 30, 2016 @ 07:40 AM”: Invalid post type shop_order Failed to import “Oversized midi dress – Red, 36-40”: Invalid post type product_variation Failed to import “Oversized midi dress – Red, 32-36”: Invalid post type product_variation Failed to import “Oversized midi dress – Grey, 40-46”: Invalid post type product_variation Failed to import “Oversized midi dress – Grey, 36-40”: Invalid post type product_variation Failed to import “Oversized midi dress – Grey, 32-36”: Invalid post type product_variation Failed to import “Oversized midi dress – Blue, 40-46”: Invalid post type product_variation Failed to import “Oversized midi dress – Blue, 36-40”: Invalid post type product_variation Failed to import “Oversized midi dress – Blue, 32-36”: Invalid post type product_variation Failed to import “Metallic detail backpack – Red, 40-46”: Invalid post type product_variation Failed to import “Metallic detail backpack – Red, 36-40”: Invalid post type product_variation Failed to import “Metallic detail backpack – Red, 32-36”: Invalid post type product_variation Failed to import “Metallic detail backpack – Grey, 40-46”: Invalid post type product_variation Failed to import “Metallic detail backpack – Grey, 36-40”: Invalid post type product_variation Failed to import “Metallic detail backpack – Grey, 32-36”: Invalid post type product_variation Failed to import “Metallic detail backpack – Blue, 40-46”: Invalid post type product_variation Failed to import “Metallic detail backpack – Blue, 36-40”: Invalid post type product_variation Failed to import “Metallic detail backpack – Blue, 32-36”: Invalid post type product_variation Failed to import “Order – December 26, 2016 @ 01:24 PM”: Invalid post type shop_order
Hello!
The message means that the content is imported so cannot be loaded again. In case you need our help you can contact us via here.
Best regards,
DFD Support Team
Sent to them but still no reply, its been a week now and am struggling to install the demo file, kindly help
waiting for the reply from support theme. Kindly solve this as soon as possible
We have got your ticket and get back to you ASAP.
Best regards,
DFD Support Team
Unable to import any demo, kindly help me
Hello Rajendranharishma!
Could you please get in touch with us via ticket here and clarify the WP and FTP access details?
Best regards,
DFD Support Team
Hi, I would like to ask, I tried to import theme demo many times but it has not responded, how can I import demo? Is there another way?
Hello Twmal!
Please use Wordpress importer to load the conten. Here you can find more details.
Best regards,
DFD Support Team
Can I please have the PSD files for Native One Page Freelance.
Hello RussellKnight1979!
Could you please get in touch with us via ticket here?
Best regards,
DFD Support Team
While installing the Theme in wordpress getting the error
Error: The uploaded file exceeds the upload_max_filesize directive in php.ini.
Hello Rajendranharishma!
Seems you have low upload_max_filesize value. Please contact your hosting provider and increase this value.
Best regards,
DFD Support Team
Hello, how can we unregister the license from a nonrunning website, so that we can use it on another one? Thanks!
Hello Qvantus!
Could you please get in touch with us via ticket here and clarify the purchase code?
Best regards,
DFD Support Team
Solved by your team. Thanks!
Glad to help!
Best regards,
DFD Support Team
Hi I can’t update DFD Extensions 1.6.62 have you a solutions?
Hello Obliquo!
Could you please get in touch with us via ticket here and clarify the WP access details?
Best regards,
DFD Support Team
Hello!
I’d like to ask for advice. What extension do you recommend, as I could block the portfolio page and the portfolios so that only registered visitors can see them? I’ve tried a couple of times and the page is blocked, but the portfolio list appears and the portfolio can only be commented on.
Hello Globalmedia1!
Unfortunately, we cannot be helpful in this case as we haven’t tested ay plugin for this purpose.
Best regards,
DFD Support Team
I am getting Please enter a valid code message even i am putting valid purchase code. I have not used this code anywhere. Can you help me to resolve this issue?
Hello Jyogesh17!
Probably the code is already used. Could you please get in touch with us via ticket here and clarify the purchase code?
Best regards,
DFD Support Team
I tried to register using my purchase code by it is not working. Don’t you have any option to deactivate other sites if the code is used somewhere?
Could you please contact us via Envato contact form?
Best regards,
DFD Support Team
I have sent message through the contact form. Please resolve this issue asap
Emailed you back.
Best regards,
DFD Support Team
I write you a ticket
Hello Yvespepitomalette!
We have got your ticket and get back to you as soon as possible.
Best regards,
DFD Support Team
The activation of Slilder Revolution worked at first. If i want to acitvate wirh my code, it says now “key is invalid”. I created a account at Slider Revolution (), still not working. Slider Revolution with all functionality is the main Reason, i bought this template. Can you help me? Thank you.
Hello Richterskala!
In case you have purchased the individual license for the Slider Revolution plugin, please, check https://www.sliderrevolution.com/help-center/
Please check this article if you haven’t purchased your own copy of the plugin.
Best regards,
DFD Support Team
Slider Revolution still doesn’t let me install their tempates.
Do you have your own license of the plugin?
Best regards,
DFD Support Team
No, just the bundle with the Native WP Theme.
In case you’d like to use the premium version of the plugin you need to purchase your own copy. Bundled plugins cannot provide premium functionality.
Best regards,
DFD Support Team
I did a lot of research and was convinced, the slider revolution plugin would come with premium functionality, as it is advertised: ” ...and bundled WPBakery Page Builder, Slider Revolution and other premium plugins will allow you to get your project done easy and fast.”. How could i know, that it would be a reduced plugin?
We are sorry that you get the Premium plugin description including individual licenses for the plugins.
Best regards,
DFD Support Team
Hello. I have purchased your template 21 times and have never had this problem. After buying it, it does not appear in the download section. I have bought it again and I have not had that problem.
I need you to return the money for the purchase with error. The invoice is this Date: 26 Apr 2023 Invoice No: IVIP50686894 Order No: 176887167
Hello Leitmotivmedia!
All financial questions are managed by Envato team (we do not have any info or access to orders or invoices). Here you can submit a request https://help.market.envato.com/hc/en-us/requests/new
Best regards,
DFD Support Team
Thanks, I just did it as you indicated
Seems you have raised a refund for the latest purchased copy, please, create a request directly on that page https://tinyurl.com/2c5tqolt
Best regards,
DFD Support Team
Hi, Why is my website looking like this after update: https://perspectiefplus.nl/
Is looks like the theme aint working.
Hello Daand7!
Could you please get in touch with us via ticket here and clarify the WP access and the issue in details ?
Best regards,
DFD Support Team
Hi, tried using my purchase code but i was not able to proceed. Can you check which site is using it? Thanks!
Hello DFD Team i have a problem in customization section i cant find any thing inside header section as you can see in the screen recorder here https://spacesarchitects.co/wp-content/uploads/2023/04/Customize_-Spaces-Architects-Google-Chrome-2023-04-06-05-15-46.mp4
Hello Ebrahimembaby!
Please check Native > Theme Options.
Best regards,
DFD Support Team
You didnt give me solution for this bug .. how to solve it ?
You can add code into Theme Options > General Options > Custom CSS/JS > Custom CSS for admin area:
.redux-group-tab {
display: block !important;
}
Please note, theme options would be ruined.
Best regards,
DFD Support Team
hello dfd team i want to deactivate my code c6bd7ca3-d596-4c31-9719-dc4c5190b55d cause i migrated from old host server to new one with the same domain name and the theme cannot be activated after i migrated to the new server .. thanks a lot
Hello Ebrahimembaby!
I have deactivated the code for you.
Best regards,
DFD Support Team