21602 comments found.
Hello! Is it possible to add categories in Specialists section (https://the7.io/elementor-corporate/company/team/)? Thank you in advance!
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi, the pluggins like bakery and the other included in the template I have to pay them after installing the Theme. or I ll have to pay after a year or something like that? thank you. I just bought this theme so long ago but I can’t remember if is like that.
Hi!
You don’t need to pay any extra charge. Could you please refer to https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – you don’t need to register the plugins. Plugin updates are available under The7 -> Plugins.
Hey there!
I am interested in this great theme, however would like to clarify one step befor purchasing. Could you please let me know, if I can install the theme on staging website first and easily migrate it to live one? If yes, is there any instructions I could look at?
Thanks
Hi!
Yes, you can https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/ Technically, you will need to copy the database and all files. And replace the old domain with a new one in the database. You can make it in phpMyAdmin or even inside of WP dashboard, by means of appropriate plugins.
I have two menu items that use anchors for the main page. They work fine on main menu but not on mobile menu. On the mobile device they both scroll to the same spot.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi there, I am currently redoing my site and still want to use this theme. I’ve set up a sub domain but I can’t register the theme. Is there anyway to allow subdomains for theme registration in this regard?
Hello!
Could you please refer to https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
Problems with mobile menu, i want to align it on right, and show the dropdowns under the header… are there any option to do that?
Regards.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello developers of The7,
I have 9 licenses of The7, only one of the websites use Slider Revolution. I have premium Wordfence plugin in that site (it is an e-commerce store) that just sent me this
Critical Problems:
- The Plugin “Slider Revolution” has a security vulnerability.
Vulnerability Severity: 7.2/10.0 (High) Vulnerability Information /#developers
Are you aware and can you update the licenses with a more recent version of Slider Revolution plugin that does not have this security vulnerability?
Thanks
Hello! Thank you, we will update the slider soon.
I read this in the other comments, but can you say what is soon? If is days rather than hours I might have to consider another solution such as deactivating the plugin completely. Thanks
Hi! We will release the update today.
THANK YOU SO MUCH! Updated!!!!!
Always welcome )
Hi,
This is a great theme, but we have been trying to change the default project slug from “The7_project” to “project”, but we are not finding the information and are not getting a clear answer from the support.
Hello! Our support engineer just has sent you more screenshots. Please consider that you need to change the slug in the “Rewrite” section https://imgsh.net/a/A5aYSXO.png If you change it directly in the “Slug” field, it will break lots of connections, indeed.
Hi, can you send me version 6.6.13 of Slider Revolution? Wordfence is advising there is a critical problem with 6.6.12 and 6.6.13 is not yet available with The7 theme. I tried deactivating and deleting Slider Revolution plugin, but the same version (6.6.12) was reinstalled via The7-Plugins. Thanks
Hello! Thank you, we will update the slider soon.
Hi, I’ve got several versions of the theme, but no support any more. There’s a security vulnerability in Revslider 6.6.12 – can you please update the theme with the latest version of Revslider 6.6.13 – I currently use Revslider on a couple of sites using this theme.
Thanks
Hello! Thank you, we will update the slider soon.
I just want to ask a question please -
Is there any option to show sales % of sales products in your theme? I can’t find it.
With thanks, Tha Khin
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
does this theme support rtl ??
Hello!
Though The7 is not officially RTL compatible, many people are using it for their RTL sites.
Hello, how can i get “[vc_gmaps link=” for modal box ? please, I already paid 6 months of support and now I don’t have it anymore, I just need to know this, can you answer it by this means?
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket 
Hello guys, After some updates from plugins my website looks like code now…Any ideas what happen??
Hi! Could you please make sure all required plugins are activated after the update.
Hello guys, After some updates from plugins, the templatera plugin asks me to buy visual composer. My website looks like code now. Isn’t it provided with Wpbakery and so on? Let me know because my file visualcomposer.js has disappeared. Let me know if there is a release today or if there any issue with licensing WPBAKERY because I saw they changed something. Thanks a lot for your cooperation. Gilles
Thanks already found
Hi, Can you help me how to show Portfolio tags on Portfolio post? I have tried many ways but can not.
Thanks
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
HI, using the latest updated theme. Elementor, when disabling Elementor i can see Theme Options, When enabling Theme Options dissapears, clean install no other plugins installed apart from Pro Elements and CF7 (default theme plugins), any ideas?
Also how do i hide the top search bar, i am using the theme Logistics, Elementor, how do i hide the top search bar?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Is there an update coming out for WPBakery as my backend has 6.10.0 and no updates but WPBakery is on 6.13. – 13.10.2022 – ver 6.10.0
Hello! We will deliver both Go Pricing and WPBakery updates during the next 24 hours.
Perfect thanks …
Hi! The update is already available under The7 -> Plugins.
Wordfence is reporting that The Plugin “Go Pricing – WordPress Responsive Pricing Tables” has a critical security vulnerability. Can you please release an update?
Hello! We will deliver the update as soon as possible.
Hi! The update is already available under The7 -> Plugins.
Thanks you for doing this so quickly.
Always welcome
Hello, I updated the theme to 11.7.0.1 today however there is no update for the included plugin “Go Pricing – WordPress Responsive Pricing Tables”. This plugin is reported to have a Vulnerability Severity: 7.1/10.0 in its version <= 3.3.19 The patched version is out and it is 3.4 When are you going to deploy the patched version for your customers?
Hello! We will deliver the update as soon as possible.
Hi! The update is already available under The7 -> Plugins.
Thank you guys!
There seems to be a bug however on two sites I have tried already. The plugin updates to 3.4. but then it reports the newest version available is 3.4.0. Pressing update again leads to the same results…
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
