6411 comments found.
Hello,
is it possible to create one time access to all posts that will last for one year, so it is not subscription, but one time purchase that will unlock all posts for one year and remind user to renew?
It can use all gateways that I currently have with Woocommerce?
Does it work with LearnPress, can it lock those posts or maybe lock it with shortcode or some php code?
Also is it possible to make free one time posts (like trials), but user needs to register for free?
Thanks.
Hi brdaidoline,
unfortunately at this point we don’t have time limited unlock option
for the unlock post jnews paywall work with the gateways that supported by Woocommerce payment, but for the subscription to work with Woocommerce payment you may need to consider to buy woocommerce subscription extention
Woocommerce Subscription Extention
unfortunately we haven’t tested our theme with learn press yet
you are able to set a free post, but non registered user will be able to see it too, unfortunately at this point our paywall don’t have option to show free post only for registered user.
Thank you
Is the theme also with WordPress.com hosting (premium with the possibility to install custom themes)?
Hi joeberlin
JNews theme can be installed in wordpress.com, but we didn’t offer wordpress.com premium plan
Thank you
Hello, I purchase the theme in nov 2021. The template is not installed so the key is not used. For a week I have tried to install the template in a development environement under a subdomain no matter what I do I can’t update the template style. Can you tell me what’s going on please ?
Hi VERVANT,
could you please give us more information about what do you mean by “can’t update the template style”? are you trying to change the style trying to modify the style through the customizer? or the demo can’t be imported?
if those are the case, our support team may need further information about your website based on your problem. you can share your site information privately in our support forum
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Hello, In the system key is activated, when I go to customisation area, and update my css everything is fine, click on publish… then when i return on the homepage no stylesheet is applied. even with all my cache purged. I have tried to switch my server environnement and remove my WP setup twice but I still got the issue. no css style apply(font, background color,...)
regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
Our support team would be happy to help you.
if your support expired, please try to extend or renew your support license.
Thank you
you want me to pay when the template is supposed to be lifetime licence?
And to be honest you answer the question much faster than your support that take many days. When you don’t block licence key to upsell your business, this template is amazing, but your support is really bad…
I got an other issue, template updates are not seen by my WP environment, I didn’t have this problem before, the template didn’t see the last release on the 31st of May. this is why i think that there is maybe an issue with my key on your side…
please understand that in Themeforest support is a service ,other authors on Themeforest also apply the same thing
for the support We are usually online around 09.00 am – 06.00 pm GMT+8, Please allow us to answer your question up to 48 Hours on Monday – Friday, and 72 hours on Saturday & Sunday (Jegtheme Support Policy)
according to our working hours, we try to answer questions as quickly as possible, based on questions that come in first, in our support forum there are mostly questions related to technical matters related to customer websites so it requires more in-depth checking and will take time
in this case, please provide your site information in our support forum, our team may need to check it directly to your site, you can share your information privately in our forum
Click Here To Get JNews Support
our support team will be happy to help you
Thank you
Hello. I just made my purchase of JNEWS THEME today having watched the review of your product from a guru. But since I purchased, I am having difficulties in installing the theme. I have looked everywhere to send you a private message but I couldn’t get the link. The installation always get stuck at IMPORT GLOBAL STYLE stage. It will not go through. It keeps rolling rolling and rolling for hours. I communicated with my hosting company, they checked their ends and confirmed everything is fine from them and advice me to contact you. Please, I love your theme, help me out.
Hi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem. you can share your information privately in our forum
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Thank you for providing the support link. I just mailed them now.
Unbelievable: I HATE Gutenberg shit!!! JNews V11.0.7, NO longer support. add_filter(‘use_block_editor_for_post’,’__return_false’);
add_filter (‘use_widgets_block_editor’, ‘__return_false’);
Hi redbullnik07,
both filters are still working on JNews, please check the image below
below is the image for widget page when jnews active, we are using add_filter use_block_editor_for_post’,’__return_false’); in jnews/lib/theme-filter.php and it still working
Widgets page when JNews Active
for the add_filter(‘use_block_editor_for_post’,’__return_false’); we tried to add it in jnews/functions.php and it still working, please check the image below
Post page when Jnews Active with addtional ‘use_block_editor_for_post’ filter
Thank you
Hello! How can I modify the content of the post sidebar modules? By default I get the latest entries… In the home page I can modify the content of each module, not in the individual posts… Could you help me? Thank you!
Hi imgabw,
if you want to modify the post on the sidebar, please go to Appearance > Widgets > Defaults Sidebar and then you can choose which widget that you want to modify in the sidebar
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
I have a bug on my website. Some posts that are recommended below the article often scroll over the article for some reason.
https://gyazo.com/bd7340c9b0cb9bcf75a9de948c3c67ddHi,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem. please attach your site url in our forum you can share your information privately there
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Demo import not working, Where can I share this information! I have already license but support is expire. When are you fixed this issue! If its not working I cannot prefer this theme for my client.
Hi spytoever,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
Hello,
I recently purchased and installed the JNews theme from ThemeForest and have been enjoying its features. However, I’ve encountered an issue specifically related to deleting photos from the media library in WordPress, particularly with editor user roles.
The problem I’m facing is that only administrators can remove photos successfully, while editors, despite having the necessary permissions granted, are unable to do so. It’s important for my workflow to allow editors the capability to manage and delete photos from the media library.
I have double-checked and confirmed that I’ve correctly set the appropriate permissions for the editor user role in the WordPress backend. However, when editors attempt to delete a photo, the process doesn’t complete, and the photo remains in the media library.
To troubleshoot this issue, I’ve also tested it with other themes, including default WordPress themes, and editors can successfully delete photos without any problems. This suggests that there might be a compatibility issue specifically with the JNews theme.
I kindly request your assistance and guidance in resolving this matter. It’s crucial for my website to have the ability for editors to delete photos from the media library smoothly. If there are any specific settings or code modifications that need to be made to address this issue, please provide detailed instructions.
If additional information or access to my website is necessary to diagnose the problem accurately, please let me know, and I’ll be more than willing to provide it.
Thank you for your attention and support.
Best regards, Dejan
Hi,
if you want to enable the media for the editor, please try to enable share library option on the Customizer
please check the documentation below at the Image Library section
Thank you
Hello. My support was expired, so I’ve asking here if you can add the plugins inside the zip file, so anyone can download from here (themeforest) or include a direct way to download them. Since the last theme update, I can’t update WPBakery using your plugin system (in jnews dashboard) and still showing me the last version is 6.11.0 and not 6.13.0. I see in your forum, probably LiteSpeed users have some problems installing plugins (I’m using OpenLiteSpeed right now), but I think you need to guaranteed everyone can have what is including inside the package, no matter what web server have. Greetings.
Hi FelipeOvall,
we have tested the plugin download with litespeed plugin on, the plugin download is still working.
do you got any error on console or php error log when downloading the plugin?
Thank you
I think you don’t understand the first comment I made. Jnews dashboard it’s not showing to me the latest version of WPBakery for download. No error, no nothing, just not showing the latest version of the plugin. I’m using the latest version of the theme and keep showing me 6.11.0 for “update”. I’m using OpenLiteSpeed WEB SERVER (not only a plugin).
Look at the video: https://www.dropbox.com/s/hk16dx6733zmg7q/Jnews%20Update%20WPBakery%20Not%20Working.mp4?dl=0
Please, just include the plugin in the zip file to avoid issues with your dashboard system (like others theme author do here in Themeforest).
Hi FelipeOvalle,
Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message
Thank you
There is a bug on Woocommerce product pages, it happens on your demo too
https://jnews.io/pets/product/evolve-dry-dog-food-lamb-rice-recipe-super-premium/On page load it jumps to the footer and not a good experience. Will there be a fix for this?
Hi gloopy1,
thanks for reporting, we will include the fix of the issue in the incoming update
Thank you
This file shows up in Google Page Insights as an http error and I can’t get rid of it. can you help? /wp-content/uploads/2023/04/ad_970×250.jpg
Hi videoartmaker,
it looks like coming from image file that used as ads, you can try to check the page on your site that you test on page speed insight and try to remove the ad that using that image file.
If you have any further questions or need further help, please create a support ticket using the link below
Click Here To Get JNews Support
Our support team would be happy to help you.
if your support expired, please try to extend or renew your support license.
Thank you
Thank you but I don’t have the money to extend the license. This file is on every page and blog post. And I tried to get rid of it but I couldn’t succeed, even with the help of ChatGPT the site is theothertour.com – please give me a concrete idea. The only issue is that it uses http instead of https by the way, thank you so much for the theme, it scores really high on tests and I enjoy it immensely. And if you help me solve this issue, I’ll definitely give you a stellar review.
please try to check the Enable Above Article Advertisement option on the customizer at the Article Ads Section if it is enabled try to disable it, you can check the option in our documentation below at Article Ads section
Jnews Advertisement Option Documentation
Thank you
Hi, there are new update on Jnews, I just buy your theme a days ago, but im not familiar on using themeforest themes. I search for your tutorial on jegtheme youtube channel and the tutorial is uploaded 5 years ago. Is it still valid when updating your theme do i need to remove the theme every time when updating? or their are new way on updating Jnews?
Hi mirageweb22,
yes our documentation is still valid for the update, yes you need to replace the old JNews file with the latest JNews file, for more information you can also check the text version of the JNews theme update documentation in the link below
JNews theme update documentation
Thank you
Hi, can you help me, why my template is broken, all is okay, i pay your licence, but now not want update wpbakery and my website is broken after try to update this plugin.
Can you help me for resolve it
Hi Manoto,
sorry for delayed response, We are usually online around 09.00 am – 06.00 pm GMT+8, Please allow us to answer your question up to 48 Hours on Monday – Friday and up to 72 hours on Saturday & Sunday, you can also check our support policy in the link below.
we checked WP Bakery update in our side and the update is working normally and in our support forum, we didn’t receive any report related to the WP Bakery after the update
regarding this, could you share your site url?
you can also share your site information privately in our support forum.
Click Here To Get JNews Support
Our support team would be happy to help you.
Thank you
Does paywall work only with PayPal and stripe or it can also support local woo commerce payment partner available in India like Razorpay
Hi amexing,
unfortunately our Paywall doesn’t support Razorpay at this point, our Paywall currently only support Paypal and Stripe
Thank you
I am currently using the Jnews “Tutorial Pre-built template” but I want to change it to “Newsplus”. Please is there a way to do so without affecting my site contents. I have checked the documentation but can’t seems to find the solution there.
Please my support has expired so kindly help me with the quick solution here. Thank you.
Hi bemtele,
please check it in our documentation below on Section Import – Only Style, by only checking the install plugin option it will only installing the necessary plugin and style for that demo.
JNews Import Demo Documentation
if you need further help, please try to extend or renew your support license.
Thank you
Hi Guys! FYI your new theme version has a conflict with Elementor and Playit demo that the Admin Bar doesn’t show up on the front end. Let me know if you want to replicate this issue. I tried with an older version and works.
Hi sdd01,
we already check the play it Elementor version and the admin bar still showing at the frontend in our side, please check the image below
https://imgur.com/cniKPehwe didn’t make any changes related to the admin bar in our latest update
if the problem still persist in your side, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
if your support expired, please try to extend or renew your support license.
Thank you
The problem appears when updating to the new version of your theme. Maybe there’s a conflict there since it doesn’t happen when I have the older version of your theme. I replicated this several times and this happens when I update your theme. It doesn’t happen with a different theme or older version of Jnews.
There’s a conflict between your JNews Meta Header Plugin and Elementor. I debugged it and saw the issue (New version of your Theme)
Hi,
we checked it again in our play it demo in Elementor version using our latest theme and active the JNews meta header the admin bar still showing, please check the image below
https://drive.google.com/file/d/195b9XoBlwzxrMY0Wvq4q-uIcRVOd3p3q/view?usp=sharingThank you
Hey guys. Will you update the theme to support new versions of Wordpress, including 6.2.2?
Hi asmercado,
yes our JNews theme is compatible with Wordpress 6.2.2
Thank you
can you update the WPBakery Page Builder plugins ? it is 6.13.0 already, i try install it , but it is still V6.10.0 thanks
Hi hiu1997,
we will include the update of the WP Bakery in the in coming update
Thank you
Hi, I have a big problem with Jnews even when it looks activated, I can´t install anything, this message apperars “Purchase code is not Valid ! Please try to check your license”. Is important to say that my ip change, and before that the Jnew was working. I want to share the info of my server but I don´t know how secure is it.
Hi FerSeeliger,
Regarding this thing, please try to open a new support ticket on our forum. Our support team may need further information about your website based on your problem.
Click Here To Get JNews Support
you can share your information safely in our forum by set it as private reply, only you and our support team will be able to see the information
Our support team would be happy to help you.
Thank you
