1617 comments found.
Hi, im your supporter, purchase few times of your theme. But this time is my first time to purchase restaurant theme and i facing some issues here, such adding and updating contents but didn’t appear in front end. especially i change font size and font type and adjust the section background size. I try open new section and adding background and headline but its doesn’t work still showing old content. please assist on this ASAP. appreciate. I also submit ticket already.
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
Hi, since a while mobile icon doesn’t open the menu anymore, on view animations of text or buttons don’t work anymore and the fixed header changed its position and size without any changes, I updated your theme, removed all useless plugins, updated elementor and all the other plugins, removed cache. Nothing changes, can you provide me a solution?
Thanks
Hi,
Thank you for purchasing.
Could you please check. There are script conflicts between theme’s script and plugin’s script. Please try to disable all plugins to see if it fixes the issue.
Hi, I disabled all the plugins and changed theme, then I went back to the original configuration (original plugins and child theme) but nothing changed. Since I updated Elementor and WP to 6.2, plus I have no clue from the console. Did you face any bug like this before my report? Can you help me?
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I have change the logo but it does not appear front end
Hi,
Thank you for purchasing.
You can customise header elements including logo image using Elementor. You can also find detailed instruction about “Setting up header & navigation menu using Elementor” here https://docs.themegoods.com/docs/grand-restaurant/header/setting-up-header-navigation-menu-using-elementor/
hi need to change the url registered for template, i have submitted the ticket can u please update the URL registered on template
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Hi, I have updated the theme but now many text and image widgets aren’t displaying on the front end at all. How can I fix this? https://staging3.thirdplacecafe.nz/
Hi,
Thank you for purchasing.
I checked your website and it seems to be working fine. Please see screenshot here https://tinyurl.com/2avhdche
Could you please confirm? Thank you.
Try this page please: https://staging3.thirdplacecafe.nz/functions/
You can see all of the missing sections
Could you please provide WordPress username/password using the contact form on this page https://themeforest.net/user/ThemeGoods
We will check it for you. Thank you.
Hi, the title image (at the top) has gone from the product page. Where can I put it back? https://staging3.thirdplacecafe.nz/shop/
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
How long does it take the license to become active? I just purchased it but it does not activate the theme.
It works, thanks
Another question: all the php parameters are green as required by the theme, yet I cant import the demo due to error 28: resolving timeout after 1000 milliseconds.
fixed!!!
Question: where do you edit the top bar? that one has been the hardest option to find, I installed the Grand Restaurant template.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi, I solved it, thanks.
These plugins do not download and there’s no link to get them. Where do I get them?
Ticket number #3347333
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
Does the NEXUS theme has options to Change Currency?
Hi,
Thank you for your interest.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers. Thank you.
Elementor settings and design is not APPLYING. Check ticket 3343570.. This is very slow support
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
Hello, I have raised the ticket as well but no answer, how do I configure Table Booking Management?
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
Hi, lov your template. Just one question. How is the restaurant notified of an order? Is it an email, or is the order pushed to an admin portion of the app that can be set up on a tablet to receive orders? Any information on the order notification process would be appreciated. ReVv
Hi,
Thank you for your interest.
Yes you will get an email notification when customer purchase food from shop products.
great thanks!
My support is up. I don’t have a problem renewing, but I wanted to make sure this was necessary before requesting.
Right now, I cannot edit with Elementor. It crashes and I am asked to turn on Safe Mode. When I do, I am able to edit.
So I have troubleshooted and when (and only when) I deactivate Grand Restaurant theme, the elementor works.
This seems to me like a problem with the theme. None of the other plugins affect the use of elementor (when I have grand restaurant deactivated). Any thoughts?
Hi,
Thank you for purchasing.
We are very sure that our theme works fine with the latest version of WordPress and Elementor so please try to update to the latest version of theme and all required plugins. It will fixes this issue. Here is instruction about how to update theme
https://docs.themegoods.com/docs/grand-restaurant/getting-started/how-to-update-the-theme/Pre-sale question:
On menu item hover you can see ingredient of the food, but can the food title contain url to go to product page?
Hi,
Thank you for your interest.
Currently It doesn’t support that. We will consider to add it into the future if there are many requests from customers. Thank you.
I need to reassign the license to another domain (because it was assigned to a test domain and now the site is online) , but the support is expired – how can i do?
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
I uploaded images for most of my dishes but when I enable the show image in elementor widget, it shows only the items that have an image and hides the rest. Is there any way to prevent it from hiding those without an image?
Hi,
Thank you for purchasing.
What’s the widget you are using please?
Hello, I’m using the “Food menu” widget.
Please make sure you disable the widget’s “Show Food Image” option. Otherwise it will displays only menus which have featured image.
can you tell me the information about pagespeed score?
Hello.
1. Is it possible to add divider line between two meals under one category? 2. How to change font properties which displays text from Menu option > Size (Optional)?
Ty
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Thank you. Ticket is submitted as instructed.
support RTL ?
Hi,
Thank you for interesting.
Yes you can use this plugin https://wordpress.org/plugins/wp-rtl/ for RTL languages support.
support RTL ?
Hi,
Thank you for interesting.
Yes you can use this plugin https://wordpress.org/plugins/wp-rtl/ for RTL languages support.
Hi,
Thank you for purchasing.
It’s included in “Demo 1” demo option and you can import it from Theme Setting > Demo Import.
You can use Elementor templates options to import each demo templates individually to see if it’s working. Please see detailed instruction from here https://docs.themegoods.com/docs/grand-restaurant/demos/import-single-demo-page/
Hello, I would like to ask following questions: 1) How to have the demo home-2, Our Menu area, image gallery with hover white square and title? 2) How to I edit any page in the demo? Look’s like everything need me to purchase elementor pro in order to edit.
It just can’t display everything in the Elementor edit.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
