535 comments found.
I have been trying to upload the demo content but there is no one-click impost. Then using WordPress Importer, I have a list of things failing.
Hi
We notice that you already open a support ticket on our support forum. Please check your support ticket.
Hope you understand.
Regards
Thank you for your prompt response and resolution. Really appreciate you all.
hi There!
as a follow up question from my previous ones:
A) Is it possible to use WP all import, to import a CSV file with events I would like to import for the theme? (and I can match the custom fields for instance?) Or is there a way I can match custom fields from the eventin with a CSV?
I loved this page from Exhibz theme: https://demo.themewinter.com/wp/exhibz/multi-event/
Is it possible to use this layout at Bizxpo ?
Super thanks in advance
Hi 351startupcommunity
As we don’t have the option to import Event on Eventin. But you want to use the WP All Import plugin which only imports CSV in the Database, and we don’t have any idea about the plugin structure. But you can try this CSV importing plugin: https://d.pr/f/5DkT3s But for that, you have to check the Event post style from the wp_posts table where all events are stored. Then you have to download them in CSV format using the plugin and using the import option you can import the CSV in your site for the events. But we never ever tested or uploaded any events this way. But you can try my instruction on a staging site. Because all the Events have unique ids. Mismatching ids can be harmful to your event management.
Please open a ticket in the Bizxpo support channel for using the Exhibz layout on it.
Hope you understand.
Regards
Hello, I have installed elementor’s hello theme. I have eventin pro. I would like to know if I can only template pages or sections to the web if I have your theme, or do I have to forcefully load your theme from appearance and remove hello theme?
Thank you!
Hi dosdai
If you want to use our template sections or other page you have to use our template. You can also use eventin pro plugin with elementors hello theme. Then you can also use the plugin’s template not the theme templates.
Our exhibz theme is fully compatible with the eventin pro, so you can easilly use the template.
Hope you understand.
Regards
Thank you for your answer so clear and easy to understand.
We already have the web made and with the elementor theme hello, that’s why we can’t change the theme and what we need is the theme kit to only take some pages, sections or parts of it, that’s why the question.
We really like your template, but it’s not worth it for the work we need to do, if you ever make that update I’ll buy it for sure. I’m looking for something like the elementor kits on envato.
Does the bizxpo theme have that option? Or is it still necessary to install the theme?
Thanks for everything.
Regards
Hi dosdai
Without using our template you can’t use any part or pages because it won’t work perfectly. In the future we will add more features and will update our template. Also the option is not available for the Bizxpo theme.
Hope you understand.
Regards
Hi there, I some fatal errors and warnings occured after theme installation, I have an ticket opened. Could you please kidly refund me?
Hi webness1,
Seems you have already opened a ticket in our support center. Our support engineer will reply to your ticket.
if we can’t provide you the solution we will refund you. Here is refund request link https://themeforest.net/refund_requests/new
Regards
How do I add a Favicon. The option is not there under Appearance -> Customize -> Site Identity. Just other Theme options?
Hi Designbury,
We have the option for favicon.
goto Appearance => Customizer => Site Identity and follow the screenshot https://prnt.sc/zQKQvqLWU35D
You can open support ticket here https://themewinter.ticksy.com/
Regards
HI guys
Please see screenshot https://prnt.sc/AlwDGl87-l_T
How can I disable that image or change to my own custom image?
Thank You
Hi bluespectra
To change this image please see the screenshot: https://prnt.sc/hZvlyGKmzbO7
If you face another issue please open a support ticket on our support forum. https://themewinter.ticksy.com/Regards
Thanks. Sorted
Does the Eventin free plugin support multittack event scheduling where there can be 3 workshops at the same time each day?
in the friend’s message below, you say that the bizxpo theme comes together with the eventin plugin? But is it free or paid too? Just to understand better.
Hi,
You will get the Eventin free and pro version both with the Bizxpo theme.
Regrdas
another question. When a user buys or reserves a ticket for free, does he receive a ticket in the administrative panel? And how will the event owner be able to read the coupon at the time of the event? Do you have a qrcode or something?
Hi,
Yes, Eventin pro has a feature for QR code scanner. Check the the documentation please: https://support.themewinter.com/docs/plugins/plugin-docs/event/qr-code/.
Regards
Does the theme have the .po file Portuguese BR?
Hi,
You can use the Loco Translate plugin for translating the theme into any language including Portuguese.
Regards
Hello. I’m interested, but I have some questions.
1- If someone doesn’t want to sell the ticket through the website, can I put their whatsapp link on the button?
2- Free events, can a person book a spot on the website?
3- It would be a multi-event site. But I only need the companies that I register to be able to create events. I don’t want any user who registers on the site to be able to create no.
Can I filter by active events, upcoming events, etc?
Can I do all that with this theme? Thanks.
Hi,
For event management, we have used the Eventin free plugin in our theme. if you want to use any Eventin pro feature, you need to purchase the pro plugin separately.
1) In Eventin pro plugin there has an option for an event external link. Screenshot: https://prnt.sc/cSnV4LG9h7yb.
2) If you talk about the seat plan, it is only possible for pro events. Please see the documentation: https://support.themewinter.com/docs/plugins/plugin-docs/visual-seat-map/visual-seat-plan/.
3) There has no option for enabling the frontend event submission for a specific user. Documentation for frontend event submission: https://support.themewinter.com/docs/plugins/plugin-docs/event/front-end-event-submission/.
But you can try the multivendor event feature: https://support.themewinter.com/docs/plugins/plugin-docs/event/multivendor-event-marketplace/. Then your vendor only can create the event.
4) No, we have a filtering option by event location, categories, event date, and type. Screenshot: https://prnt.sc/9ZZp8W9ij3HC.
Regards
PRE SALE QUESTIONS:
Hi There!
I’ve seen you develop both themes:
https://themeforest.net/item/exhibz-conference-event-wordpress-theme/23152909 https://themewinter.com/bizxpo/What is the main different between them? Why exhibz is not listed on the website?
I will need to add +300 events (multi events), do you have any event importer plugin that is compatible with the theme?
Does it also supports front end submission?
Hi,
If you purchase the Exhibz theme, you need to purchase the Eventin Pro plugin separately. But, you will get the Eventin Pro with the Bizxpo theme bundles.
1) Currently, there is no feature for the event importer plugin.
2) Yes, front end submission feature is available but it’s a Eventin pro feature. Documentation: https://support.themewinter.com/docs/plugins/plugin-docs/event/front-end-event-submission/.
Regards
Hi There!
I loved this page from Exhibz theme: https://demo.themewinter.com/wp/exhibz/multi-event/Is it possible to import it or is there a demo that looks like that page, if I buy Bizxpo ?
Super thanks in advance
Invalid Item ID
I just bought the theme but it says the license is invalid. No response for several hours. I am disgrace to my client.
Hi,
We replied to your ticket already. Please check and let us know the update.
Regards
is there a documentation for updating theme?
Hi synposium
Our documentation is compatible with our update theme. Please check our documentation.https://support.themewinter.com/docs/themes/docs-category/exhibz/
If you have any queries about our documentation or our theme please open a support ticket on our support channel. https://themewinter.ticksy.com/
Regards
That’s Not the question. Where in the documentation is the Info how to Update?
Hi,
Here is a link for the updated guideline for you.
How to get theme update notification: https://support.xpeedstudio.com/knowledgebase/get-notify-and-update-theme-automatically/
How to update WordPress theme: https://support.xpeedstudio.com/knowledgebase/how-to-update-the-wordpress-theme/
Note: If you use the main theme, all your customization (code changes from the theme file) will be gone after the theme update. The contents are not affected. Before updating your theme, you have to back up all of your customization codes and after update you have to replace them back.
Regards
Hello Team, https://corporatehappinessaward.com/ kindly i need to make the logo bigger what i have to add css in custom css Thank you
Hi,
You can try to add this CSS code in Appearence> Customize> Additional CSS.
header .navbar-brand.logo{ max-width: 240px; } header .navbar-brand.logo img{ width:100%; }
If it’s not working then open a support ticket here: https://themewinter.ticksy.com/submit/. Our support team will check the issues.
Regards
Thank you
please help me choose between regular and extended i’m stranded
Hi,
When you purchase the theme, you will get the support for 6 months. After 6 months, if you need any support, then you need to extend the support period with payment.
Regards
Hello I have just purchased this theme and installed it. I have installed one of the 1-click demo but it’s showing errors already, Warning: Illegal string offset ‘header_btn_show’ in… Website url https://spencerd12.sg-host.com/
Hi,
We have noted down the issues for fixing. Still, if you have any issues then open a support ticket here: https://themewinter.ticksy.com/submit/ with a temporary admin username and password.
Our support team will check your issues soon.
Regards
Hello how to import : https://demo.themewinter.com/wp/exhibz/home-9/ from backend ?
Hi,
You need to import the main demo(1-11) from the Appearence> Tools. Screenshot: https://prnt.sc/9WFn_Pe0hfxj.
Then go to the Seetings> Reading and select home-6 as homepage.
Note: If you have an existing data then import the XML file that is provided with ThemeForest bundle.
Regards
Pre-sale question:
Is it possibile to manage events with external links to buy tickets?
my best, Paolo
Hi,
In our theme, we have used the Eventin plugin for manage the Event system. Currently, this feature is not available in this plugin. You may add your idea to the plugin's roadmap: https://themewinter.com/eventin-roadmaps/.
Regards