121 comments found.
Please could you inform me when the finance demo is ready? I’m in finance and I would like to do webinars for banking and insurance clients. I look forward to your replay.
Hello,
Thanks for purchasing the Omexo education theme. We sent you an email. Please, check your email.
Hello, Can I translate all site to spanish?
Hello,
Yes, you can translate all sites into Spanish. If you have further questions, please feel free to contact us to thememeta@gmail.com
Thanks
I want to ask that we have to install and activate required plugin from our end or this theme will provide activated plugins?
Hello,
Thank you for your interest. You will get all the required and recommend plugins in the theme package. You just need to install and activate the plugins just a click.
If you have further questions, please feel free to contact us using the email thememeta@gmail.com
Hi, before i buy i would like to ask these Questions 1- is there a monthly course access control for students because mh students pays monthly. 2.is tbere a built in course building feature without need to use external plugin 3. Are there insructor registration/easy student registration. 4. Are there a revenue sharing feature with instractors ex.50/50 5.is rhere a frontend course submition for tutors 6. Are there a tutor and student profile 7. Any forum page for studsnts and tutors 8.any feature for tutors want to privitely Caoch for student who need futher understanding using Zoom, google meet or others with ability to control enrollments 9. Could student enroll using their phone numbers instead email or facebook 10. Can i use woo commerce plugin for a monthly student fees charging in combination with the enrollment duration management feature Thank you
Hello,
Thanks for your interest to buy the theme. We used Tutor LMS in the theme for the LMS features. Please, check the features from here https://www.themeum.com/product/tutor-lms/
dont buy this bad theme , alot of problem my friend buy this theme , and can`t import demo correclty and one demo available with many problems
Hello,
All demos are importing properly. Besides, after importing the main demo version, the user will get all the demos without the RTL version. Please, tell your friend to contact us using the email thememeta@gmail.com our dedicated support team will help him.
Thanks
I’m trying to find out where to change the BLOG images. Once you install the theme there are a list on blog posts that are on the Home Page as Latest News. I can not locate where to change the images associated with these blogs.
Hello,
The blog posts are from the post. Please, check the screenshot https://prnt.sc/gZvZO961Bgln
There you will get all the blog post list. Please, check the screenshot https://prnt.sc/GQIaBgv5ABLg
When you try to edit the posts, you will get an option named Featured Image. You can change the image from there. Please, check the screenshot https://prnt.sc/n64YVoXisqXu
If you need further help, please feel free to contact us using the email thememeta@gmail.com
Thanks
I just purchased your Omexo Theme with 1 Year Support today (e.g., April 29, 2023) and when I installed the theme .zip files I received and ERROR saying ”...This package “COULD NOT” be installed. The theme is missing the “style.css stylesheet”.
PLEASE add the style.css stylesheet to the download folder so people purchasing your theme doesn’t have to contact you and wait for you to respond or correct the error. I purchased today because I’m on a deadline with building this site for my company, but now I have to wait because the download folder doesn’t have all the right files to INSTALL the THEME.
I did email your support email and I included ALL the purchase and License information needed to verify my purchase.
Hello,
Thanks for purchasing the theme.You’re getting the error message because you were tried to install the full package file. In the package file documentation, main theme, child theme, etc are available.
Please, unzip the file. Inside the file, omexo.zip is available. Please, upload and install it.
If you need further assistance, please feel free to contact us.
Thanks…you were absolutely right.
Pre-sales question: All your courses have video only. Is there any demo’s with text based learning?
Hello
Thanks for your interest. You can also create text based courses. Right now, text based demo course isn’t available. If you have further questions, please feel free to contact us using the email thememeta@gmail.com
Best Regards
I am purchasing this theme but is there any provision for refund if I don’t like the theme
Hello,
Thanks for your interest to buy the theme. Please, check all the features details from the description. If you wan’t like it, there isn’t any options for refund.
I don’t have any Knowledge of Coding. So US this theme Entirely Editable by Elementor(No Pro Version )And If still Any issues arise than Amount pId would be Refunded?
Is this theme completely coding free and entirely editable from elementor because I don’t have any coding knowledge
Without the course and blog page, all pages are made by Elementor. So, using the Elementor free version, you can customize the design.
Right now, the theme hasn’t any issues because our customers aren’t facing any issues. If you will face any problem, our dedicated support team will help you. Thanks
Hi,
Can you add Mollie payment provider ? As you know it is the one of the largest payment provider. See link below.
https://www.mollie.com/developersHello,
The theme is already compatible with the Mollie. Please, download the plugin from here https://woocommerce.com/products/mollie-payments-for-woocommerce/ and follow the documentation on how to complete the setup.
If you need further assistance, please feel free to contact us using the email thememeta@gmail.com
Thanks
I still have two months left support with this theme but it is suddenly having lots of issues executing the two main functions of the website, with WooCommerce and Tutor LMS.
At the moment, none of the course pages are able to load:
https://schoolofgrowthhacking.com/courses/strategy-and-lead-generation-masterclass/ https://schoolofgrowthhacking.com/courses/affiliate-marketing-mastery-the-5-steps-fast-track-method/ https://schoolofgrowthhacking.com/courses/paid-to-travel-masterclass/I am hiring developers on Upwork to try and help but they are telling me the issue is with the theme code, and I think the code needs to be updated as soon as possible.
Hello,
I have checked it. All pages are loading perfectly from my end. Our team also checked the issue in our testing server but didn’t get any issues. Besides, none of our customers are facing the issue.
You can check it by activating another theme like Twenty Twenty-One, Hello Elementor, etc
If you need further help, please feel free to contact us using the email thememeta@gmail.com
Best Regards,
ThemeMeta Team
Your Template don’t support credit card or stripe, payment that’s so bad.
credit card or stripe payment is a wide know and acceptable payment gateway you guys should try and add it in your next update. Your Template is very good but without this payment gateway it’s not worth buying.
Hello,
The theme is support PayPal, Stripe, Credit card, Amazon Pay and others payment menthods.
Thanks
Hello! I wanted to know if it is possible to import data from the UDEMY or Coursera affiliate program automatically?
Hello, sorry the feature isn’t available. You can make a site like Udemy or Coursera using the theme. Thanks
Is it possible to eliminate the LMS part and only create a educational ecommerce website using this theme. Actually our LMS is on a different system and just need an ecommerce website to sell our courses.
Hello, Yes you can do it using the theme. Thanks
before i go ahead is zoom meeting used one developer for all courses like if we have multi instructors every one will create his own zoom can you explain this point please
Hello, Thanks for your interest. Your answer is available here https://wordpress.org/support/topic/zoom-integration-multiple-instructors
If you have further questions, please feel free to contact us using the email thememeta@gmail.com
Hi, Whenever click on Register button not open the register page , its showing this message ” Oooh! Access Denied You do not have access to this area of the application. Please refer to your system administrator. ” . Where can I change the setting ? please tell me
Hello, Please, go to the “Settings > General” https://prnt.sc/CYme0pUgL9h6 from your admin dashboard. Then enable “Anyone can register” option. Please, follow the screenshot https://prnt.sc/xJ3SiFPaYOVY
Thanks
It’s working , Thank you so much for ur quick support
You are welcome. I appreciate it if you leave a five-stars rating about our support.
please i need help on the installation process
Hello, Thanks for purchased the theme. Please, follow the documentation https://prnt.sc/RL9SrFVfZ_mm which is avaiable in theme’s main folder. If it won’t work for you, please contact our support using the email thememeta@gmail.com Our support team will help you. Please, don’t forget to send your purchase code also.
i have sent an email to thememeta@gmail.com and no response yet from your team
Hello, *yenicholasobi@gmail.com is your email address? Due to privacy, I can’t mention the full email address here.
yes..its my email address
I have seen that already 14 hours ago our support team replied your email. Can you please check your email again?
ok..i have seen it
please check your email thememeta@gmail.com
Hello, we received your email.
Am still waiting for you…i have sent the details you requested for
Hello, our team has already replied to your email. Please, check your email.
please i need help on the checkout button.. i want to embed an external payment link inside the checkout button..how do i do it, i cant see the html code of the checkout button
For the task, you need to have good knowledge on WooCommerce and PHP coding knowledge. You may follow it https://www.websitebuilderinsider.com/how-do-i-change-the-proceed-to-checkout-button-text-in-woocommerce/
If you need further assistance, please email us using the email thememeta@gmail.com In the comment box not possible to describe all. Thanks
please i sent you message on the email…when i click on my checkout it shows page not found
Hello, our team sent you a reply. Please, check your email. Thanks
ok..please if possible help me and uninstall and reinstall the theme again then leave the rest for me.. i really appreciate your supports. Thanks
please help me out on this one….it is still part of the support..please
Hello, After sending an email to our support, please wait at least 24 hours because our support team gets lots of queries every day. Our support team provides support as soon as possible.
Installation and demo import task isn’t part of support, but we do the task for free for our customers. Not only the task but also many tasks we do for free for our customers which aren’t part of the support.
Please, wait. Our support team will complete the task for you. Thanks
good day..please check your email…there is a pressing issue with the new installation
hello please check your email…
Hello, you don’t need to comment here after sending an email. Our dedicated support team always checks all the emails and replies to the emails as soon as possible. Thanks
thanks
I have a pre-sale question. Can I add other payment gateway like Razorpay to the theme? My client really insists on using Razorpay option only for payments
Hello, yes you can add the Razorpay payment gateway using the “Rezorpay for WooCommerce” plugin then you can sell courses by using the payment gateway. Thanks
Hi,
I have some pre sale questions.
1. If i buy this theme will i get Tutor lms free version or is it a pro version?
2. Does this theme has a Quiz lite or Advanced Quiz Builder With Multiple Quiz Types, Detailed Quiz Report and Quiz Export/Import
3. Does your theme support shortcodes ? including short code for quiz to place it on any page?
kind regards
Hello, 1. You get the Tutor LMS free version. Without the license key, we can provide you the Pro version. 2. You won’t get multiple quiz types in the free version. 3. Yes, the theme support shortcodes.
You will get more details here https://www.themeum.com/product/tutor-lms
So that means i have to pay extra for pro version ?
No. You will get the Pro version without the license key. Without the license key you will get all the Pro features. License key is for automatic update.
So if i buy Omexo – Education & Online Courses WordPress Theme i will get Tutor LMS pro ?
Because Tutor LMS pro has multiple quiz types right ? at least thats what the website says that pro version has Advanced Quiz Builder With Multiple Quiz Types
am i correct ?
All are Yes. After purchasing the theme, please contact for the Pro version using the email thememeta@gmail.com Thanks
Ok done, just sent you a mail.
I can only see one demo site to import, where is the other one?
Hello, we sent you an email. Please, check it. Thanks
OK the issue is fixed but my user profile has disappeared and you’ve added 5 posts to my site and I can’t delete you as a user? WTF guys
Hello, I have imported the demo content. So, it shows I have added 5 posts. Change my user role from Administrator to subscriber then you can delete it. Thanks
