423 comments found.
Hi, do we have option for student and teacher attendence system, also I am looking for something live classes and live classes will be recorded.
Hi there,
Thanks for writing in!
There’s no directory for teachers as it is for courses, but there’s a teacher page that displays assigned courses and teacher’s curriculum – https://academist.elated-themes.com/instructor/scott-brown/
The students have their own dashboard page that lists the courses they bought. You could check this and other functionalities by clicking on the Login button in the header of the demo website and using the following login credentials: Username: test Password: test
But there is no specific one for teachers.
When it comes to the live classes, unfortunately Zoom integration is not a part of our theme feature nor has it been tested so we cannot guaranty theme compatibility. You can always try to integrate it on your end, or perhaps add zoom link.
We hope this helped and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello
I am using Academist theme for one of my client’s website. I just wanted to know from where I can change Primary color of entire site…As if now it is showing your default pink color all over. I want to change that to #ee850a
I tried changing “First main color” in Academist option but it won’t worked. For example this: https://imgur.com/a/kCo6eR2
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Looks your support agents are on big vacation. I have raised ticket 2-3 days ago and still zero respond from you. See screenshot: https://imgur.com/a/Jyny1EG
Hi there,
We are sorry but please note that our average response time is around 24 hours. Also, our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We do however see that your request has been responded and if you need any further assistance please continue the conversation with our support team.
Thank you for your patience and understanding.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please I need some clarifications 1. After a student enrolled to a course, how can the student resume to the course again because password was not generated during the course purchase. 2. How can we use third-party plugin for the certificate to issue to the students
Hi there,
Please, since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have installed the academist on my client’s site, now we are trying to test it, we discovered that the certificate cannot be generated after the completion of a course, please assist
Hi there,
Thank you for reaching us! Student certificates are not initially incorporated as one of the theme’s functionalities. Certificate should be created and uploaded by the teacher or school itself. It’s impossible to make a general template of the course, as topics of the courses are limitless. You could, however, add this with a third-party plugin.
If you need any further assistance, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How courses ordering works? Will user after purchasing a course have unlocked all lessons automatically? Video previews on non purchased courses seems it doesn’t work? Am I right?
Hi there,
Thanks for taking an interest! If there are many courses added the menu will be in the center, you can always check with our support team if this can be improved and changed. They will be happy to help.
The order of the Courses can be set within the admin panel so this is for sure possible to add. Once you purchase a course you will get the lessons unlocked yes.
The video preview has been reported so it will for sure be fixed on the demo, on our testing installation everything is working as intended so this is only related to the demo.
We hope this helped and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have a problem with the vertical header and the body of the page to understand the page content goes under the vertical header sidebar and therefore the width is not right, everything is set correctly in the settings, how can I fix it?
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thanks i send now request
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Presale question – The LMS is your own Academist LMS? IS this compatible with other LMS systems like TutorLMS or LearnDash? Thanks.
Hi there,
Thank you for taking interest in Academist!
Since we’ve developed our own LMS system, there’s no need to test our theme with any other, so we can’t know if you’ll have full integration.
Thanks for understanding and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello
We’re having trouble getting the website to look good. We have updated the template but the page builder looks broken, we can’t update the page builder because we don’t have the license.I have written to the support email to send me the updated license or builder and we did not receive a response. Please, it’s urgent, we have a website that doesn’t work. Thanks
Hello,
When updating theme and plugins we recommend following instructions from this article – How To Update A WordPress Theme And Plugins and we also recommend updating via FTP.
After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Could you please provide us with id of your support request so we can check? Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I can’t open any support ticket. I wrote them an email and got no response. I have done what they say in the manual and the plugin does not update.
Hi there,
We’ve located your email and we can see that it has been updated with an answer so please check the status now, and continue the conversation at Help Center.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I am receiving several error messages on the front-end of my website after updating to PHP 8.0. Even when I downgraded back to 7.4 they are still displaying and won’t go away. This is not ideal as the warnings are displaying on the front-end and are visible for my customers. Have the Academist theme and plugins not been updated for PHP 8.0 and higher?
I just deactivated WooCommerce based on another comment here and the error went away. Is this theme no longer compatible with WooCommerce?
Hello,
Compatibility with PHP 8.0 was added in the updates.
Please check if you have updated the theme and its plugins to the latest version listed in change log.
To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes the theme and all of the accompanying plugins are updated to the latest versions.
The messages we are getting start with the following prefixes:
Warning: The magic method AcademistCore\CPT\PostTypesRegister::__wakeup() must have public visibility
Deprecated: Required parameter $args follows optional parameter $depth in
Please advise what to do? This is not ideal.
Hello,
Please contact us through this email, include your purchase code in the email, and our support agents will check this and assist you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can I please get someone to respond to ticket #216448.
Hello,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
It looks the last update you have made, is not working good with Woocommerce, the cart page is not working when the courses are added. This is a REAL PROBLEM.
I can see the next obsolete files:
[15-Feb-2023 09:25:48 UTC] PHP Fatal error: Uncaught Error: Call to undefined method WC_Product_Course::get_title() in /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/wc-template-functions.php:1801 Stack trace: #0 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/templates/cart/cart.php(122): woocommerce_quantity_input(Array, Object(WC_Product_Course), false) #1 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(’/home/happyima/...’) #2 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-cart.php(99): wc_get_template(‘cart/cart.php’) #3 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(72): WC_Shortcode_Cart::output(Array) #4 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(85): WC_Shortcodes::shortcode_wrapper(Array) #5 /home/happ in /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/wc-template-functions.php on line 1801
The support is not solving this issues…
Hi there,
Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will check this further and assist you. To submit a ticket please follow instructions from this article.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Its been 15 days since I created my ticket # 213465 and I still havent a solution, the website is lugaballesteros.com
another day and still no answer….
Hi there,
We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Is it possible to remove the “apply now” button on the course page? I want to remove this action on some course pages, not all course pages.
Or at least I need to be able to redirect to a different page when the button is clicked instead of adding it to the cart.
Hi there,
Since the author’s dashboard is meant for pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, You are prompting me to submit a ticket, but I already submitted a ticket with this and other questions 3 days ago. But I still didn’t get an answer. Please your support.
Hi,
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need a way to contact with the authors as i have dealing with serious issues with the theme and my license is expired as i got late to use the theme. This is an urgent situation and i have no way to make a ticket. Please reach me at info@pouadesign.gr
Hi there,
As we do not have enough information in order to help you, and since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could please contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, its been 10 days since I asked for support with a ticket and Im still without a solution. Can anybody help me??
My cart page is not working when I add courses in it. The quantity and the subtotal cost arent displaying, also the go to checkout button is missing.
I have already tried with different php versions, deactivating all the plugins, I have checked all the pages set up and documentation.
My request on Qode help center is the # 213465, and the website is:
https://lugaballesteros.com/I can see the next obsolete files:
[15-Feb-2023 09:25:48 UTC] PHP Fatal error: Uncaught Error: Call to undefined method WC_Product_Course::get_title() in /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/wc-template-functions.php:1801 Stack trace: #0 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/templates/cart/cart.php(122): woocommerce_quantity_input(Array, Object(WC_Product_Course), false) #1 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(’/home/happyima/...’) #2 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/shortcodes/class-wc-shortcode-cart.php(99): wc_get_template(‘cart/cart.php’) #3 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(72): WC_Shortcode_Cart::output(Array) #4 /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/class-wc-shortcodes.php(85): WC_Shortcodes::shortcode_wrapper(Array) #5 /home/happ in /home/happyima/public_html/lugaballesteros.com/wp-content/plugins/woocommerce/includes/wc-template-functions.php on line 1801
Hello, please I need a solution
Hi there,
We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I’m trying to import the demo content but the progress bar stays at 0% for hours and never progresses.
Hello,
We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I changed the name of my site, now when I download the demos it says “Code is already registered for another domain” where do I change that?
Hello,
You can now easily deregister your purchase code via our Help Center by following instructions from this article here and then register it again.
You can also contact our support through this email, include your purchase code in the email, and our support agents will assist you with deregistration.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Isn’t there a way to calculate tax during checkout? All prices (and associated invoices) are excluding taxes.
Hello,
There is an options in WooCommerce > Settings > General to enable taxes (please see screenshot).
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Are you using a modified TEC template for the event slider or just a slider for blog post using custom post type (tribe events)?
Hi there,
Thanks for taking an interest! Events are custom post type that you can create just like any other post. Also Please read our article about Events calendar here
We hope this helped and let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I don’t see an answer in your response, I’ve been using TEC for years so I am familiarwith their custom post types. My question is how you get the event into your event slider—using modified tec template (php file in the TEC directories), or simply a blog view using the tribe events custom post type?
Hi there,
On a page you can add our Elated Events list shorcodes which will list all Events , or you can choose to list a specific category or specific Events with event ID’s.
The Events Calendar Events will be listed on the list shortcode.
You can see the event list presented here: https://academist.qodeinteractive.com/event-list/
We hope this helped.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How do I move the Hamburger menu to the Right side of the screen, and the logo to the left?
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
So don’t tell people not to buy this theme?
Let me re-word. I have a client looking to buy this theme if they can move the hamburger menu to the right. Can that be done within the theme or just custom css?
Hi there,
You can check the themes options for header here and by default the Logo is on the left and menu on the right side, so the hamburger menu will be on the right side.
If you wish to have the hamburger menu on the left then you will need to use some custom CSS since there is no option within the theme to set it.
We hope this helped.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thanks you. That was a perfect answer. 10/10. I appreciate that.
Hi there,
Glad we could help!
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a client who is interested in this theme and would like to know if there is a built in video recording option such as Zoom or MS Teams. Thanks!
Hi there,
Thanks for taking an interest! Unfortunately Zoom integration is not a part of our theme feature nor has it been tested so we cannot guaranty theme compatibility. You can always try to integrate it on your end.
Do let us know if you have any additional questions.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can you tell me what video options are compatible with your theme?
Hi there,
You can add vimeo/youtube video for lessons or self hosted video as well.
We hope this helped.
Support
Elated Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
