9438 comments found.
Hi there,
I have sent in a couple of questions via support and still waiting.
I just have something that I need to know soon, is it possible to list properties for sale and vacation rentals at the same time because I cannot find where to do it.
Please let me know thanks
Hi,
Thank you for bringing your concern to our attention.
I understand you want Vacation Rentals and other features to be active on your website simultaneously. However, it’s important to note that Vacation Rentals has a distinct business logic that differs from the other features. As a result, enabling Vacation Rentals will deactivate some of the other features, and that’s why it becomes more like a vacation rental portal for properties that are only available to rent.
We recommend creating a separate website on a sub-domain to accommodate both requirements. You can install Vacation Rentals on the sub-domain while keeping the main website with all the other types of properties on the primary domain.
For instance, you can have your main website at https://yourdomain.com and set up Vacation Rentals at https://booking.yourdomain.com.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hello,
We received an email from Google Maps JavaScript API Team about “Maps JavaScript API will become unavailable to older unsupported browsers from the Maps JavaScript API version 3.54, releasing to the weekly channel in August 2023.”
Are you aware on this? What does this means for your theme we currently use in a production website?
Thank you
Hello,
Thanks for reaching out to us and highlighting this.
Yes, we are aware and will update it in RealHomes accordingly. We have a few updates planned before July, so one of them will cover the improvements for Google Maps API.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hello, I would like to use a more complete BLOG solution. Do you recommend any plugin for this or another form of solution?
Hello,
Thanks for reaching out to us.
Although RealHomes is developed purely for Real Estate businesses. However, you can still use it for a blog website.
Could you please share your feedback with us if you are facing any difficulty in using it for blog posts?
Regards
Apologize, I think I wasn’t clear. I use the system for real estate businesses. However, I find that the RealHomes blog falls short. The blog is an important asset for us to gain authority in SEO and appear on the first pages. That’s why I wanted to know if there’s any way for us to improve it.
Hello,
I understand your concern. There is a section to display the posts on the blog’s home page. So, add it to the home page or enable it if it is a standard home page.
Let me know if this doesn’t serve the purpose. We also plan to add another blog post elementor widget for RealHomes in a future update.
Thanks & Regards
Hello again,
Is it possible to be able to see half-day reservation calendar checkin & out? https://i.imgur.com/2jJcaKA.jpegI was waiting this update since 3 months. If it’s done in this update can you let me know how to do this?
Thx
Hello,
Thank you for reaching out to us with your concern.
We added a split booking feature in v4.1.1, please check it out in Vacation Rentals and let us know if it serves the purpose.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hello again I already updated my theme to latest version please see https://i.imgur.com/3Qr7Fqe.jpeg But check in and check out dates are not available for booking. 21-26 August are check in & out dates please see https://i.imgur.com/I8FeiMA.jpeg Can you explain to me how to use this feature? I can’t find any explanation in your new document also.
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
1. Hi Does this theme allow property stats e.g property views stats on Agencies and Agents’s dashboard? If not any future plans for this feature?
2. Also does it have Agencies and Agents search by location, name and expertise? (Agencies and Agents search form) If not any plans for this feature in the future updates.
3. Does it allow Agents to specify their focus or field of expertise. e.g Buy Agent, Listing Agent Or Property Valuation Agent. If not any plans for this feature in the future updates.
Hello,
Thanks for reaching out to us.
1. RealHomes has the property views feature shown at the backend, and you can configure it by consulting the following guide. We will consider adding it to the User Dashboard in a future update.
Property Views: https://realhomes.io/documentation/property-settings/#property-views
2. You can enable Agent or Agency search for the Agent or Agency Listing pages, so your website users can search for the relevant agents or agencies using their name, location or number of properties.
Agent Search: https://tppr.me/Gs9gZ – Customize → Agents Pages
Agency Search: https://tppr.me/YYOEn – Customize → Agencies Pages
3. We don’t plan to add such a feature for the agents or agencies. However, if you can provide an example, we will consider it.
Please let me know if you have any further questions or concerns.
Regards
3. For example on the Agent’s profile, there will be a field were an agent can type in their specialties e.g Buyers Agent, Listing Agent or Foreclosure so that users can be able to search for specific Agents who provide the services that they are looking for.
2. I am using Ultra theme looks like the options to enable Agent / Agencies search are not visible.
Hello,
The Ultra design is quite new and we are still in the process of adding all the features into it. You will see the mentioned features in the next few number of updates.
Thanks & Regards
HI
I am not sure what happen, suddenly the search form such as location or country is not loaded with proper data.
i try reinstall in another domain, same thing happen.
Theres no PHP error but data is not showing out. HOw can i know why this happen?
Thanks
Hello,
Thank you for reaching out to us with your concern.
First, please ensure that you are using latest version of RealHomes and its component plugins.
Second, kindly check if you have latest version of WordPress and the PHP language should also be 8.0 or at least 7.4.
If the issue persists, please get in touch with out support team so we can look into it thoroughly because there is no such known issue.
Regards
Sorry, I made a comment, found the solution, and I don’t know how to delete it. Can anyone tell me how to delete your own comments on this page ?
Hello,
You don’t have to do anything, as we have already replied with the solution here: https://themeforest.net/comments/29646316
Thanks & Regards
Hello, I hope everything is fine. I encountered an issue where I mistakenly purchased a new license without realizing that I already had one from 2015. How can I obtain a refund?
Hello,
Thanks for reaching out.
You have already been assisted by our support team. Please follow the instructions sent in the email.
Regards
I’ve tried both modern and ultra designs. When creating a new page, I do not see the “Page Attributes” -> “Template” dropdown option. I only see “Page Attributes” -> ‘Parent Page” option. What am I missing ?
Hello,
Thanks for reaching out to us.
The “Template” dropdown is located in the right sidebar of the edit page, as demonstrated in this video: https://capture.dropbox.com/kKY63Lv9iDjqQRGB
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hi, Since the latest update the website doesnt show and i cant login to dashboard. I updatet all the plugins.
Hello,
Thank you for reaching out to us with your concern.
Sorry for the inconvenience. First, please ensure your website runs with the latest version of PHP 8.0.
Second, kindly get in touch with our customer support team if the issue continues, and they will quickly debug the issue and fix it.
In our experience, 90% of websites run with an outdated PHP version 7.3 or earlier, resulting in a broken website because WordPress minimum requirements include at least PHP 7.4.
WordPress Requirements: https://wordpress.org/about/requirements/
Let us know if this resolves the problem.
Regards
Thanks, I think it works now good.
PROBLEM AFTER THE UPDATE Fatal error: Uncaught TypeError: Unsupported operand types: string – int in /home/customer/www/immobiliareestero.it/public_html/wp-content/plugins/inspiry-memberships/resources/class-helper-functions.php:625 Stack trace: #0 /home/customer/www/immobiliareestero.it/public_html/wp-content/themes/realhomes/common/dashboard/membership.php(12): IMS_Helper_Functions::get_user_featured_properties(Array) #1 /home/customer/www/immobiliareestero.it/public_html/wp-includes/template.php(785): require(’/home/customer/...’) #2 /home/customer/www/immobiliareestero.it/public_html/wp-includes/template.php(718): load_template(’/home/customer/...’, false, Array) #3 /home/customer/www/immobiliareestero.it/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #4 /home/customer/www/immobiliareestero.it/public_html/wp-content/themes/realhomes/common/dashboard/content.php(26): get_template_part(‘common/dashboar…’) #5 /home/customer/www/immobiliareestero.it/public_html/wp-includes/template.php(785): require(’/home/customer/...’) #6 /home/customer/www/immobiliareestero.it/public_html/wp-includes/template.php(718): load_template(’/home/customer/...’, false, Array) #7 /home/customer/www/immobiliareestero.it/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #8 /home/customer/www/immobiliareestero.it/public_html/wp-content/themes/realhomes/templates/dashboard.php(24): get_template_part(‘common/dashboar…’) #9 /home/customer/www/immobiliareestero.it/public_html/wp-includes/template-loader.php(106): include(’/home/customer/...’) #10 /home/customer/www/immobiliareestero.it/public_html/wp-blog-header.php(19): require_once(’/home/customer/...’) #11 /home/customer/www/immobiliareestero.it/public_html/index.php(17): require(’/home/customer/...’) #12 {main} thrown in /home/customer/www/immobiliareestero.it/public_html/wp-content/plugins/inspiry-memberships/resources/class-helper-functions.php on line 625
Hello,
Thank you for reaching out to us with your concern.
Sorry for the inconvenience. Please ensure you have updated the RealHomes theme, Easy Real Estate plugin, RealHomes Elementor Addon plugin and Inspiry Membership plugin.
It is crucial to update all the component plugins directly attached to the Real Estate functionality of RealHomes.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Hi, Is it possible to completely remove Location from the search (Ultra)? https://prnt.sc/1Ljhm5bYJSgr
Hello,
Thanks for reaching out to us.
You can remove the location or any other field from the search form in Ultra Design. Kindly modify it using Elementor page builder and disable the fields as per your requirements. You can see the settings in this screenshot: https://tppr.me/sQN8q
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Dear Support. Normally there is never problem with updating the Theme. But updating the Theme today broke my website totally. I have no admin access to the site, only when I change the RealHomes theme to a Wordpress standard theme. There is an error (fatal error) in wp-content/plugins/easy-real-estate/includes/functions/data.php on line 94. I hope this information can help you, so I can get my website up and running again. Thanks
Hello,
Thanks for reaching out to us, and sorry for the inconvenience.
After updating the theme, please ensure you have updated all the plugins by navigating to Dashboard → Appearance → Install Plugins.
If the issue continues, kindly get in touch with our customer support team by opening a new ticket at our support platform.
Regards
Hi InspiryThemes Support. I’m confused. I have payed for 6 months of support, but on your own support site it said, that the Theme is “expired for support”. I just want to be sure, that you are solving the problem after updating to version 4.1.1 as soon as possible. My website is still totally broken. Best regards
Hello Hansen,
Thank you for your patience.
We assure you that your support is active and you will keep getting the customer support from us.
Regards
Hi,
Please sign in at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Hello, i need to ask you if i can use the properties grid full width with Elementor canavas, i need to use this layout but without showing the header and footer.
Hi,
Thanks for reaching out to us.
I am pleased to inform you that the Properties Grid you have seen on the Grid Layout page is also available as a RealHomes Elementor Widget. So, please use it in any template, such as Elementor Canvas, to build pages for your website.
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
Can you help me please to use it? and i have another issue the dashboard layout is stop working in my website, help me to reworking it please
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
Does the Memberships module support FREE (0) Membership styles ?
Hi,
Thanks for contacting us.
Adding a zero price will make the membership free, so yes, it supports Free (0) Memberships.
Please let me know if you have any further questions or concerns.
Regards
Hi, how can I change the logo? I went to the customize setting, site identity and add my new logo but did not change the logo! How can someone change the logo using elementor? I think the last webmaster used elementor to build the menu header
Hi,
Thanks for reaching out to us.
If you are using an Elementor-based header, you must edit it using Elementor and change/add/remove the logo in it.
Kindly check out this video demonstration to see how you can do it: https://capture.dropbox.com/AJkOLWwxzQRLyMgz
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
The Install demo option does’nt exist, so impossible to install demo content
Hello,
Thanks for reaching out to us.
Please ensure you have installed all the required plugins per the following guide for the demo import option.
RealHomes Installation: https://realhomes.io/documentation/installation-and-activation/
For further assistance or questions, please create a support ticket using the link below, and our support team will gladly assist you.
Click Here to Sign Up for InspiryThemes Premium Support
We look forward to helping you.
Regards
I think it was a bug, I reinstalled the them and I can see the demo button in the menu, but not all demos are there
Hello,
Which specific demo did you not find, please state its name so I can guide you further?
Thanks & Regards
i HAVE A PROBLEM WITH THIS PLUGIN. MY WEB SITE SHOWS THIS MESSAGE! Fatal error: Uncaught Error: Call to undefined function realhomes_get_color_scheme() in /home/customer/www/ithacarealestate.gr/public_html/wp-content/plugins/easy-real-estate/easy-real-estate.php:320 Stack trace: #0 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(308): Easy_Real_Estate->enqueue_scripts(’’) #1 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/script-loader.php(2194): do_action(‘wp_enqueue_scri…’) #4 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts(’’) #5 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/plugin.php(517): WP_Hook->do_acti in /home/customer/www/ithacarealestate.gr/public_html/wp-content/plugins/easy-real-estate/easy-real-estate.php on line 320
Hi,
Please sign up at our support website and ask your question over there and we will assist you properly.
Thanks & Regards
I DID IT ALREADY…
THE SYSTEM SAYS THAT I MUST PAY AGAIN THE SUPORT SERVICE!! UNEXEPTABLE!!!!
i HAVE A PROBLEM WITH THIS PLUGIN. MY WEB SITE SHOWS THIS MESSAGE! Fatal error: Uncaught Error: Call to undefined function realhomes_get_color_scheme() in /home/customer/www/ithacarealestate.gr/public_html/wp-content/plugins/easy-real-estate/easy-real-estate.php:320 Stack trace: #0 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(308): Easy_Real_Estate->enqueue_scripts(’’) #1 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/script-loader.php(2194): do_action(‘wp_enqueue_scri…’) #4 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts(’’) #5 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/plugin.php(517): WP_Hook->do_acti in /home/customer/www/ithacarealestate.gr/public_html/wp-content/plugins/easy-real-estate/easy-real-estate.php on line 320
Hello,
Please consider renewing your support period. Could you please ensure that you are using your website’s latest version of PHP 8.0?
Kindly also navigate to Dashboard → Real Homes → Customize Settings → Styles → Typography and select Default for all the options you see in that section?
Let me know if this fixes the issue or not.
Thanks & Regards
Hello,
PHP 8.0? How can i check this? Typography is default for all the options.
Thanks
i change the php
and shows this now Fatal error: Uncaught Error: Call to undefined function realhomes_get_color_scheme() in /home/customer/www/ithacarealestate.gr/public_html/wp-content/plugins/easy-real-estate/easy-real-estate.php:320 Stack trace: #0 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(308): Easy_Real_Estate->enqueue_scripts(’’) #1 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #2 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/script-loader.php(2194): do_action(‘wp_enqueue_scri…’) #4 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts(’’) #5 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #6 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/general-template.php(3049): do_action(‘wp_head’) #8 /home/customer/www/ithacarealestate.gr/public_html/wp-content/themes/realhomes/header.php(20): wp_head() #9 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/template.php(783): require_once(’/home/customer/...’) #10 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/template.php(718): load_template(’/home/customer/...’, true, Array) #11 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/general-template.php(48): locate_template(Array, true, true, Array) #12 /home/customer/www/ithacarealestate.gr/public_html/wp-content/themes/realhomes/assets/modern/partials/home/home.php(9): get_header() #13 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/template.php(785): require(’/home/customer/...’) #14 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/template.php(718): load_template(’/home/customer/...’, false, Array) #15 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #16 /home/customer/www/ithacarealestate.gr/public_html/wp-content/themes/realhomes/templates/home.php(10): get_template_part(‘assets/modern/p…’) #17 /home/customer/www/ithacarealestate.gr/public_html/wp-includes/template-loader.php(106): include(’/home/customer/...’) #18 /home/customer/www/ithacarealestate.gr/public_html/wp-blog-header.php(19): require_once(’/home/customer/...’) #19 /home/customer/www/ithacarealestate.gr/public_html/index.php(17): require(’/home/customer/...’) #20 {main} thrown in /home/customer/www/ithacarealestate.gr/public_html/wp-content/plugins/easy-real-estate/easy-real-estate.php on line 320
Hi,
I need to log in to your website in order to debug this site-specific problem, and the only way to share the login details of your website is to reach out to us through our support platform.
Thanks & Regards
OK I PAYED CAN YOU HELP ME NOW?
Hi,
I have answered your ticket, let’s communicate there to resolve this problem.
Thanks & Regards
I have been emailing you for ten days without getting a response. You need to complete a job that I have already paid for in advance and has not yet been completed. There are two cases: either you decide to answer me by telling me the exact date by which you will deliver the work, or I open a dispute. You see which you prefer.
Hello,
Your changes were done already 2 days ago, and you have been informed by email. Let’s communicate via email to avoid confusions.
Thanks & Regards
quick question is there an actual way to import millions of properties ? i was thinking of disabling elmentor and to try with cron and cli but it takes over a week to import around 100k – perhaps you can share a sql statement for a load in file for large csvs? or any other way? i was also thinking of maybe using several insalltions in order to then exort the sql and import it after doing simultanious imports in all but if there is a simpler way please do share? is there a way to completly remove the elmentor depency so at least those scripts wont slow down the process? thank you in advance – i am using a vps with cpanel with 80 gb ram, over 2 tb storage and latest updates but both the imports are very sloe and the site itself is extrmly slow with noly 100k listings. i have no problem to disable maps or other stuff if it can speed thing up – thank you
Hello,
Thanks for reaching out to us.
If you have the properties data in CSV or XML format, you can import them into WordPress for RealHomes using WP All Import plugin.
We have thousands of clients who import property data into the system. Regarding the speed of the import process, you can consult with their customer support.
Please let me know if you have any further questions or concerns.
Regards