1782 comments found.
Pre Sale Question: Where can i see the mobile app? The owner will install it on his phone? How is it going to communicate with the site?
Also, what about syncing with website bookings with other OTA’s? Is it happening with a plugin? Which plugin? Is it free? Do i need a subscription at any web service to get it done?
Hello Kearkos!
Yes, the owner can install this. Yes, it will communicate with the website calendar.
The plugin and all add-ons are include when you purchase the theme.
You do not need a subscription. 
Hi team,
There’s been a “critical error on this website” while trying to edit a page with Elementor today.
Once I’ve cleared the cache the entire wp-admin had a critical error and after troubleshooting and starting a ticket with my hosting, we have discovered that Groovy Menu is causing the issue.
Enabled = critical error on wp-admin (frontend ok) Disabled = no error on wp-admin BUT no menu on frontend
This is rather CRITICAL and I am not prepared to renew my support because of this.
How can this be resolved ASAP?
Hi there. Groovy Menu is a plugin that we bundle but we do not author. Are you using the very latest version?
Do you actually use it?
From their changelog, it looks like the latest it Version 2.6.3 – May 1, 2022
Yes, I use it and it’s been working fine all along. Switching to theme’s default menu would need adjustments, in which case I’d probably spend time creating an Elementor header, but I’d prefer to be able to continue using Groovy Menu as it’s all setup.
Theme and plugin all on the latest version. Since the plugin is bundled, it might pay off for you guys to report and deal with Groovy Menu team since you probably have a deal/purchase code?
Yes, can you create a ticket for our support team? Then we can report it to Groovy.
https://themovation.ticksy.com/Hi,
Installed over a fresh wordpress site today and the theme doesn’t work – getting the following error:
Warning: Undefined array key “install” in…
when going to the theme welcome page.
When switching to a mobile version of the site the styling is completly wrong and the menu sysytem doesn’t work??
Opened a support ticket an no reply.
Does this theme work ?? currently using the tiny house demo data.
If I install any of the extra plugins it crashes the whole site, groovy menu, booked etc – is this normal.
At the moment this template is a mess – even the support pages are incomplete.
Hi there! Sorry to see that you ran into an issue. I haven’t seen the Undefined key error before. Can you reach out to our support?
https://themovation.ticksy.com/I have still not sorted – the theme doesn’t work ‘out of the box’ errors, layout problems – support taking 24 hours to ‘fix’ that creates more problems.
Have you reached out to to our support team? There are no known issues / errors.
Warnings won’t prevent general usage and they can be silenced by turning off wb debug.
If there warnings they will be fixed with the next update
When’s the next update due? It’s been a week now if going round in circles with your support. The demo template is not working – there’s rogue images and a double menus – why does the menu switch to another menu when it becomes sticky, this is not needed??
Hi. We see your ticket and we are looking into this.
We have a new version with some bug fixes coming out in the next few days.
The issue you are having with a rouge image and double menus is from customization, nothing to do with bugs from the theme.
We will reply within your ticket 3417444. Thank you.
Happy to help
Hi,
On the latest update, the logo on my sticky header has disappeared and can’t figure on back end where to sort this.
Can you please point me in the right direction?
https://pooledogwalking.co.uk/Thanks.
When I turn transparent header off, the logo on the sticky header is visible…
Thank you. Please create a ticket for us.
https://themovation.ticksy.com/Hello! can i ask something, The hotel theme i know that includes moto press theme, i want to know it that features:
1.WooCommerce payments 2.PDF invoices
is already included in price or must buy extra
Thank you. All the add-ons are included
No extra purchases. You get it all 
Please be sure to renew here: https://1.envato.market/renew
hello, on my website https:// appartementscoeurdevillage.fr/ payments no longer work! Whether in demo or real mode, the payment does not work when I click on the buy button in my checkout page. Nothing happens, it grinds a little then nothing. Can you help me ???
Certainly happy to help. Can you please create a ticket for us?
https://themovation.ticksy.com/Hi ! I am also interested in your product, but have some question before buying it. Do I need the Elementor Pro Version or do I get along with the Free Elementor just changing logos….etc.
Thank you. You DO NOT need Elementor Pro
However, it does work with Pro if you opt to use it.
Everything you see on the demo is included in the price for $60. That includes all the plugins and add ons. There is almost $1000 of premium software included for $60.
Really important, that I dont have to subscribe some premium Plugins which cost extra. I just bought a Theme where I need a Pro Elementor just for changing the Logo. With the free was not possible.
So when I have all addons and plugins for full functionality for $60 than its really great.
$60 gets you everything you need. It includes all demos, all plugins.
Great will buy and start today. Last Question: Are all the Demos/ Templates Multi Properties, since I have 2 Resort on want to use everything on one domain
Yes, you can use them for single or multi.
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Thank you! The sync is a two way sync. It takes data from a platform like Airbnb and pull that into your website, the website can also provide the data to airbnb.
Hello,
can you please change my license code? It remained registered on a site that I cannot access.
Happy to help. Please create a ticket here:
https://themovation.ticksy.com/Hi there, can you set different minimum night stays for different rooms? I would like to have some rooms which are a min of 1 night stay and some that are a min of 2 nights stay.
Thanks
Hello! Thanks for your interest.
Yes. You can do this
Hello, I just bought this template and so far I can design and build my website properly, thank you for it.
But, I have an issue for the accommodation booking date. I already generate the accommodation on the room, but the date still is not available, any solve for this problems?
Please the issue here: https://ibb.co/rFVZ69z
thank you
Happy to help. Would you mind creating a ticket for us?
https://themovation.ticksy.com/Hi, I am writing the question as website developer, in behalf of one of my client. We realized, that the calendar calculation is wrong, results error message (not available accomodation), if the visitor try to book throught seasons. I mean, the start date of the booking is in first season and the end date is in other, main season. Please be so kind and fix the issue in the theme. Thank you very much!
Thank you. This is probably just the way that the seasons are setup. Please contact our support team to help you.
https://themovation.ticksy.com/hi, I have a license already. is there discount for additional license？
Hi! Thank you. How many more do you need? If you are buying a second license, it’s the same price. We don’t have any sales coming up in the new future. Please let me know if we can be of help.
Hello – please can you advise when the theme will update to version 4.7.2 of the Motopress Hotel Booking plugin?
This is a very important update as it is the one that fixes the issue that the plug deletes all external OTA bookings once the checkout dates has passed.
It’s been out for a couple of weeks – so would really like to see it in the theme update.
As I understand it, because it’s a bundled plugin I can’t manually update this one plugin?
Many thanks.
Robin
Hi Robin, we will push that very soon. Please contact us directly and I’ll send you an advance link.
https://themeforest.net/user/themovation#contactBrilliant – many thanks.
Thank you
Hello! My client is using your theme on their site and it’s registered, but the latest version of Slider Revolution is Version 6.5.8. Wordfence has advised that a vulnerability was patched in Version 6.6.13 – do you know why this is not updating? It shows ‘all plugins up to date’ under Bellevue menu.
Yup. We will push an update today. Thanks!
Thank you, can you please advise if this has come out yet? I don’t see an available update on my site.
Please check your updates again.
Could you please confirm which the latest version is? Mine’s showing 4.1.21. I’m using the Envato Market plugin to update.
Hello! 4.1.21 is the latest. We have a new version rolling out soon.
Hello, Themovation. How are you guys?
I have some pre-sales questions. I have looked at the description of your plugin, but I’m not sure if it fits to our scenario here. Could you help me, please? These are very specific to our situation, so don’t worry if your plugin doesn’t cover everything.
Situation: I have a project that receives people only when we have events. It is a project that has 3 hostels of different sizes and features. There are different kinds of events and, therefore, the price to visit and to sleep here are different according to each event. If someone wants to sleep here, they cannot sleep on varied dates. They will pay the price of the total event and enjoy all the perks of the event.
For example: There are 2 events in a given month. 1. The first event costs $100 to visit and $350 to sleep the 3 days of the event. 2. The second event costs $70 to visit and $600 to sleep the 7 days of the event.
We would like to know if it is possibile to do the following with your plugin:
1. Rent entire hostel, room or only beds: we have family and group options to rent not only the bed, but the entire room or the entire hostel for the event. Each with its own prices.
Something like this:
- Category: Hostel ($1500)
- Sub-category: Rooms ($1000)
—- Items: Beds ($350)
The person can rent just a bed for the duration of the event, they can rent the room for their family for the duration of the event or they can rent the entire hostel for their group for the duration of the event. They can always checkout early if they wish, but they can’t purchase fewer days than the event’s duration unless the event allow it.
For example: In an event of 10 days, you can stay 10 or 5 sequential days. There would be two options when deciding to rent the bed/room/hostel.
Something like this:
- Category: Hostel (10 days – $1500; 5 days – $900)
- Sub-category: Rooms (10 days – $1000; 5 days – $600)
—- Items: Beds (10 days – $350; 5 days – $250)
2. Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday).
3. Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history.
4. Possibility to only allow purchase of fixed dates of the event like in a plan option. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full plan of 3 days for X price. There can be multiple plans like standard and VIP. All options for the 3 days, but with greater or fewer perks.
5. Allow people to manage their bookings and payments.
I understand these are very specific and the plugin may not cover every aspect. If you could just inform me what can e done, I’d be very grateful. Thank you ahead of time for your time and work.
Thank you!
Yes, I believe this could work well for you. You could add your booking dates and then add the event and books, soda etc as services / extras during checkout.
You can block off dates or only allow bookings for specific periods.
You can also setup two calendars for booking beds for entire rooms and sync them so that you don’t get double bookings.
I hope that helps.
Thank you very much for the answer. You were the first to answer me, so I will start taking a deeper look into your plugin now. I appreciate your time.
Just to be sure, let me see if I understood well your suggestions.
1. It is possible to set up calendars that book rooms and beds and have them work together to avoid double bookings. (Perfect)
2. Is there such a thing as a Day Use (ticket) system? If not, I can probably add an independent plugin and have it work.
3. Point of sale is available, meaning there is a way to add items to someone’s booking and at checkout give them the total, correct?
4. It is possible to lock available booking dates, but can we set it as selling a fixed number of dates instead of always being open for the person to choose? For example, an event in June will be from June 9th to June 12. When I book the room, I am booking the entire period from 9 to 12. I cannot book only one day. I have to book all 4 days. Is that possible? If it is not possible, can we just leave the first day of the event open for booking and have the full price of the event for that day? Meaning, book the event of the 9th and pay the price of all 4 days.
5. Can people manage their own bookings?
Happy to help.
1 – Yes. You can sync internal calendars.
2 – Yes, we have a separate plugin for this (all day booking) but it’s probably better to add this as service or fee using the Hotel Booking Plugin.
3 – During the checkout, the customer can add extras.
4 – There are min and max day rules. You can apply them to a specific season
Hi,
is it possible to be alerted via email at calendar sync errors? In cases when a double booking with Booking or AirBnb happen?
Sync errors? I’m not sure what you mean. You can sync with airbnb, booking.com etc.. to prevent double bookings. That’s included with the price of the theme
Bonjour, J’ai acheté et installé le thème hier mais je ne trouve pas le thème enfant avec le template House Beach… J’ai essayé de créer une page mais pas de home page Beach House non plus (uniquement le beach house 2) Pourriez vous me dire comment faire ? merci d’avance
Merci! Oui, le thème enfant est automatiquement généré lorsque vous exécutez la configuration du thème
S’il te plait regarde:
https://help.bellevuetheme.com/category/13-installOk Merci. J’ai tout installé mais je ne trouve pas Beach House dans les choix de template… Pouvez-vous m’indiquez comment faire ?
Merci. Hm, la maison de plage devrait être une option lors de la configuration du thème.
https://link.pixelmakers.co/cYJQWCVCOui, en effet. j’ai installé celle-ci mais mes clients ont choisi la première version, qui n’y est pas. Est-il possible de l’avoir ?
Où en êtes-vous? Pouvez-vous réinitialiser et recommencer ? Vous pouvez également essayer d’extraire les pages via la bibliothèque visuelle, mais il est probablement plus facile de recommencer car il y a beaucoup de pages.
Je pense que l’on se comprend pas. J’ai tout désinstallé et réinstallé au moins 3 fois. J’ai cherché dans la bibliothèque visuelle, dans le créateur de header … Mes clients ont choisi une home page (beach house1) que je ne trouve pas et n’arrive pas à recréer avec les éléments de la bibliothèque
Merci. Je pense que je comprends maintenant. Veuillez répondre au ticket et nous pourrons y discuter.
https://themovation.ticksy.com/
Hi Team
Thanks for updating theme
Most of issues fixed in it
Mian left is https://bellevuetheme.com/demo/hotelclassic/my-account-2/ design. It’s not looking good and after login also it is not looking good.
I am using WooCommerce also and like that mainly but bookings don’t show there. Can you please check?
Also I am not getting option to register form also.
Regards & Many Thanks
Happy to help. Is this a new install? Can you create a ticket so that we are share more information?
https://themovation.ticksy.com/Hi Team
Just sent, please check
Thanks!
Hi Themeovation Team,
Can you please tell me where exactly I can update the content for the Sidebar for the Bellevue theme e.g. – Booking Confirmation page ?
I cannot find any options/ locations under – Appearance > Customize > Theme Options > Widgets to update the content to my website content. I see option to add widgets but not the actual content like below -
Get in touch
contact@bellevue.com1-800-222-4545
Location
Booking Questions?
contact@bellevue.com1-800-222-4545
Please can you help me?
Best, karankaradn
Thank you! Can you please reach out to us?
https://themovation.ticksy.com/or
https://themeforest.net/user/themovation#contactHappy to help.
Yes, I have reached out via Themovation now, hope you can help me as it’s a simple ask and maybe it answers some others in the community too and I don’t have the support service anymore.
I have just restarted work on the website again. Can you tell me what would be the advantage over getting the license vs support too?
Also are minor services like I asked earlier about changing the navigation menu icon on mobile devices, setting minimum as 2 guest etc part of the support services?
Yes, please consider renewing.
You will get premium support and advanced feature alerts. You also support our small team with continuing to make the product better.
https://1.envato.market/renew(we will look for your email).
I’ll reply to your email.
Hi Team, thanks a lot and I have decided to get buy another license and extend support for 1 year. Based on the emails, I decided to renew and have sent a request for sone support today. Cheers
Thank you. We are looking at this now.
