110 comments found.
Hi, I’m interested in buying this theme. Does it come with translations (I have a Dutch shop) or are there easy ways to do so? Many thanks
Thanks for your respond!
There are many languages so we cannot cover all translations. So Dutch translation is not included, you have to translate the theme and plugin yourself into your language. The theme translation is simple, you can do it yourself.many thanks for your reply! Is it possible to get support in case I don’t know how?
Thanks for your respond! Yes, you can do that.
Hi Team,
There is an issue when activating the plugins, it shows fatal errors, can you please help me to sort out this issue?i want to import the demo soon..please reply asap.
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.I cant receive support… Your ticket system are has some error WHen i write the license it say that the license belong to another theme – which is not and i need help asap
Thanks for your respond!
Maybe you have mistakenly verified the item wordpress and shopify. Please check again.Hi there, How to add a video on single product page on gallery ??
Thanks for your respond !
Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.My support for the theme has expired.
Thanks for your respond! Please extend the support package. We can only assist you through the support forum.
OK do you support video on single product page?
Yes, this feature is already included, you can see the demo here: https://prnt.sc/pf69CQ9kasS9
I have seen the option on themes option ECOMMERCE > Image Product > Video Style > INNER and i have enable. After that i go to edit product and in Advanced i have the field Featured Video URL. There i put a link from youtube. Do you have any documentation on how to upload Video Inner product ???
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will guide you. Best regards.
Hi there, Before buying, I was wondering are all images have the right license, i want to keep some of the images and want to see the full credit and license. Do you have proper licenses for them?
Thanks for your respond!
You can use any image you want.Hi, Does your theme need elementor pro plugin? header and footer made with elementor pro plugin?
Thanks for your respond!
Our theme does not need the Elementor Pro plugin. The footer is built using Elementor Free version.Hi Thanks for the reply.
One more query.
This theme will be installed in a single site only? If we first want to install it in the staging site for preview, then we want to use it in the live site?
And Can you give us a refund if we face any issue after theme installation or if the site is shut down for any reason?
Thanks!
Thanks for your respond!
- Yes, you can install it at the preview website.
- We can only accept a refund request when it conforms to evanto’s refund policy: https://themeforest.net/page/customer_refund_policy
Mojuri Child theme is out dated please provide new update
Thanks for your respond! Please download the latest version from themeforest and replace the outdated file.
Hi, is the hosting need to contain MySQL if I buy this ecommerce theme?
Thanks for your respond! Yes, that is necessary.
Hi, I have 2 questions.
Q1. In shop page, can I add subcategories? For example, I want to add subcategory under the earring, like “silver”, “gold”, “diamond”... ( https://imgur.com/a/5CWvp13 )
Q2. Still in shop page. The categories is collapse to the filter button when I am in mobile device. Do you have any way to show the categories? ( https://imgur.com/a/5fqJv8O )
Thanks for your respond! Yes, you can do that. After purchasing the item you can send us a support request. Our support team will check and assist you.
I can do both Q1 and Q2, right? How it look like? Do you have any demo about that?
Thanks for your respond! Q 1 – You can see the demo here: https://wpbingosite.com/wordpress/outfie/shop/ Q 2 – Can this be customized.
I want solution as soon as possible please fix the page loading issues i am just start working on sub domain but its very bad experience really please fix the loading issues if you want me to buy any other server then tell me but solve the problem please
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
i will do but really your respond is to slow and just through on wocomrece issues i purchased your theme but you didn’t solve my issues if you not be able to solve my issues then i will unsubscribe your purchase
Thanks for your respond! Due to time zone differences, we may not be able to respond to your support request immediately. However, rest assured, we always respond to customer support requests within 24 hours.
i am still waiting for your response also sending you the ticket as you said but i am still waiting no respond from your side
Thanks for your respond! We responded to your support request 6 hours ago. Please check your ticket.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi,
Are you currently working on the update for this theme to work with WP 6.1.1? If so, when should we expect the new version?
Thanks in advance
Thanks for your respond! The theme is now compatible with the latest version of WooCommerce and Wordpress.
Is the list on the right hand side of the page (list of Compatible With..) is not up to date then?
Thanks for your respond! Everything has been updated.
Do you plan to support Woocommerce 7.x ?
Thanks for your respond! Item is now compatible with Woocommerce 7.x
Hi there,
I have run into a problem using your theme, long story short when I add the cross sell products those will not be displayed instead those not selected will pop up below the cart (quite an odd behavior).
Anyhow If I add the products which I do not want to show of course the products I want to show will pop up, but it will also display the product the user selected which I do not want to. So what I would like to achieve is adding specific products on cross-sell and hide the product selected by the user.
Could you provide a work around or quick fix to this issue ?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi Sir/Madam
I got the issue of the rolling photo of the home page, the rolling photo on desktop version is ok,but the problem is the view on mobile browser , the rolling photo on mobile browser cannot view the full image. May I know how to fix it?
Best regards.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
hi, i want your help for one problem that i have. I use two languages in the website but when i change the language from greece to english in the shop page the products don’t appears and show me this message “No Products Were Found Matching Your Selection”. i am trying to update woocommerce but it show me that your theme has issues and the update didn’t success completed. Please inform me. Thanks
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi,
How to enable return customer login form at checkout page ?
Thanks for your respond! Please search google with the keyword ” woocommerce returning customer “
Already follow, still not working using your theme. In demo got the login form for returning customer, but its not showing at all in my side
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi, I’d like to change the menu width on the header and also on the shop, I’ve turned off the hover effect for text but it is still active after saving and hiding text on mouse exit.
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
Hi,
I want to ask why the background image for breadcrumb are not showing in archive page ? Already upload the image in the category section
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
hello, Demo import is stuck at 32% every time I try to import the demo see https://ibb.co/tbhKP1f. Each time I use wp reset to try again. When I refresh the page without using wp reset and start again, the import completes but titles, buttons and other elements are colored blue and green and the typo is not loaded. How can I do ?
Thanks for your respond ! Please send support requests via the link: https://wpbingo.ticksy.com/ Our support team will check for you. Best regards.
I can not : Sorry, that purchase code is for a different Envato product.
It’s ok
Thank for your feedback!