269 comments found.
My Ghana currency which is called Cedis is not listed in the setting of the theme. i was asked to extend my support which i did but no one was able to help me. Customer support is not doing well at all. Need this fixed ASAP. Thank you
Hi,
Sorry we were on weekend day off. Now we have added the currency and now they are visible on your site.
Thank you, SmartDataSoft Team
Thank You…....I have a question, let say if i decide to reset my website and reinstall the theme again would i still have the currency in my setting?.
Hello, I would like to know if this theme has the function that when you search in a location and when you finish seeing all the options for the place you get a message similar to: “We found 5 more rentals matching your search near Van Wert, OH” and then those 5 extra options appear, is it possible? thank you so much
Hello Support Team,
When we publish a new property listing and put it under any location or type then these single location/type page doesn’t show “Title”.
Example: https://www.zainproperties.pk/listing_location/lahore/ Result: No property listing selected, it shows title: Location: Lahore
Example: https://www.zainproperties.pk/listings_property/residential-plots/ Result: One property listing selected, The top title disappeared.
Kindly resolve this, big big issue.
Hi
Please open a ticket from this below link we will update the necessary code for this on your site.
Click Here To Create Support Ticket on SmartDataSoft support system
Thank you, SmartDataSoft Team
kindly provide solution here or email me: faisaljamal79@gmail.com
This one really poor coding and long time error
Kindly email me the solution (css code to implement). This issue is pending since the launch of this theme.
Kindly email me the solution (css code to implement). This issue is pending since the launch of this theme.
kindly provide solution here or email me: faisaljamal79@gmail.com
This one really poor coding and long time error
poor service, no reponse. don’t buy this theme
Attempt to read property “ID” on null in /home/zainproperties/public_html/wp-includes/link-template.php on line 393
this error
you showing theme price in the description 29 USD but original price 33 usd..!!!
Essential WP Real Estate plugin error
The REST API encountered an error Performance The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
When testing the REST API, an error was encountered:
REST API Endpoint: https://www.indiadekho.co.in/wp-json/wp/v2/types/post?context=edit REST API Response: (http_request_failed) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
An active PHP session was detected Performance A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Hi,
As the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
how to turn off preloader from website
Hi,
<pPlease set that from the theme options https://prnt.sc/0fcXUFs33wzQ.Thank you, SmartDataSoft Team
link not working
how to disable lazy load
please follow this article for that https://www.wpbeginner.com/wp-tutorials/how-to-properly-disable-lazy-load-in-wordpress/
The listing uses Sqft as size measurement. The standard in our country is m2 .Could You Please advise me how i can change that?
Is there a way to highlight the properties marked as SOLD another way? Right now, its difficult to notice. Maybe some sort of ribbon over thumbnail or highlighting SOLD properties better? Thanks
Hello,
Does the theme allow me to add the property listing page’s as part of a subscription/paywall? I.e. anyone who searches for properties on the platform will have to pay before they can view any properties.
can i be able to add a functionality probably a plugin that notifies upon a booking and how?
Hello Author, I’ve been trying to change site, header colour from blue to my red/wine colour, but working. where can i have this done?
Hi,
You can change the color from the theme options https://prnt.sc/n4VUiwPUW57T
Thank you, SmartDataSoft Team
but pages header colour not fix with that
https://instarlt.com/amangill/Hi,
Thank you for pointing it out and as the Theme Forest comments section is only meant for pre-sale questions and general questions, we are not able to provide detailed support here. Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Don’t forget to share your site details in the ticket.
Thank you, SmartDataSoft Support Team
the design is nice however NOT customizable. I am requesting a refund.
Hi,
We apologize for any inconvenience you may have experienced with the customization of the design. Our theme is designed to be highly customizable, and we provide extensive documentation and support to assist our customers in achieving their desired customization. We encourage you to reach out to our support team with specific details about the customization issues you are facing, as we are confident we can help resolve them. We value your satisfaction and would like to ensure that you have a positive experience with our product. Refunds are typically provided in accordance with Envato refund policy, which can be found on Envato website.
Thank you, SmartDataSoft Team
Greetings! The basic functionality such as changing the size area from sq. foot to sq. meters is NOT available built-in the theme itself however the suggested solution to install a 3rd party plugin is unfortunately not acceptable by our long time client.
You refund is approved
Thank you! Looking forward to do business with you again in the future.
Hello it has been 11-12 days and the approved refund has not yet received. Kindly release as soon as possible for my client
Done
Please active plugin Woocomerce and Essential WP Real Estate before active plugin Woo Payments for Essential Real Estate – Cant find Woocomerce in plugin list
Essential WP Real Estate has currency settings if you need to use woocommerce currency instead Essential WP Real Estate currency then you need the optional plugins Woo Payments for Essential Real Estate and woocommerce, you can active woocommerce plugin manually https://wordpress.org/plugins/woocommerce/
i facing error while installing “Resido Core, Resido Demo Installer, Woo Payments for essential Real Estate”. Error is Couldn’t connect to server.
Hello, did you activate licence first Thank you
Thanks for your reply. yes i have activated it but still getting error. also raised a ticket on this issue. if you have any supporting mail id, let me know. i will mail the issue
“download failed. cURL error 28: Failed to connect to my.smartdatasoft.com port 443 after 5202 ms: Couldn’t connect to server” this the exact error. dont know what to do? any idea how to resolve this?
This may occur for two reason one your server curl may be off. Secondly from your hosting remote server file download is not allowed. You can white list our domain Thank you
Issue is resolved, thanks for your quick response and support. Its theme activation issue, i have sorted it out. Thank you!! have a great day
Hello, I want to download reside-listing plugin and I receive an error, I have the license activated. what’s happening?
Hello,
To resolve the issue, kindly deactivate and then reactivate the license.
Additionally, please ensure that you are using the latest version of the theme. When activating the license, make sure to use the same account that was used for purchasing the theme.
For more information about licensing, please refer to this link in our theme documentation.
Thank you,SmartDataSoft Team
ok thank you very much for the answer, we have migrated the site to another hosting (same domain) and the license does not work for us, it is not activated. How can we solve it?
hello, last time i asked if IDR currency option is available?
Hi,
Please create a support ticket using the link below, we will assist and guide you in detail.
Click Here To Create Support Ticket on SmartDataSoft support system
Thank you, SmartDataSoft Team
Hello, I just purchased the theme and I’m unable to activate it. It’s giving me error. Kindly assist
Please login with same account from where you purchase
It’s refusing to connect to – my.smartdatasoft.com.
Please try later hosting has a issue we are working Thank you
Please try now Thank you
Before i buy is it possible to add google search dropdown? Because now when i enter a random location it doesn’t give a dropdown with addresses? For example like zillow.com when you enter a place in the search bar. The theme looks very good but its missing this!!!
Please check pjando.nl its also wp and when you search a address it gives you the place on the map at search results.
Can this function be added? It would make the theme very good and i’ll buy it right away!
Sorry you need to customize by your own or by developer. Normally this features is not available Thank you
You need to use cache, compress image. And use less image optimization not only depend on theme it depend on many factors like server etc
I already used cache and compress the images. The hosting provider told to fix some of the old plugins to have it updated as theme is affecting the server. Please fix all the issues from gtmetrix. Thanks.
