4030 comments found.
hello any plan for AD FREE MODE on premium/membership/subscription plans?
this helps to remove all Adsense ads from those who have subscribed to my content.
create unique ad spaces on the them and posts and link it to membership packages
your theme is NOT COMPLETE until the day you will have this feature integrated
Hi,
Thank you for purchasing our theme.
Yes, we do have plans for this feature. However, it will require some time for us to develop it. We have received numerous feature suggestions from our customers, so we need to carefully consider all of them and address each one individually. Thank you for your understanding and patience.
Next times, if you have questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
hi, its the best templates but can i buy the HTML versions? thanks
Hi,
Thank you for loving our theme. Unfortunately, we don’t sell HTML versions of this theme.
Best Regards,
PenciDesign
Hi, want to make sure before purchasing. Do I need to purchase any separate or additional plugins to let this theme runs as shown in the demo? Hope to hear from you soon!
Hi,
Thank you for showing interest in our theme.
Yes – You don’t need to purchase any separate or additional plugins to run this theme as shown in the demo. Everything is already included within our theme.
Best Regards,
PenciDesign
Great! Thanks for the reply.
Any demo of the front-end post submission?
Hi,
At this moment, we don’t have any demo for front-end submission. But, it has all the needed features as you wanted.
Best Regards,
PenciDesign
hallo sir how are you i buy this theme. you show on details theme have text convert to speach but not i finde this plugin where is this plugin
Hi,
Please use the Envato account that you used to purchase our theme in order to receive support from us. I cannot find any record of your Envato account having purchased a theme from us.
Best Regards,
PenciDesign
HI, can i create review post like this one with your theme: https://www.geekman.in/earfun-air-pro-3-review/ or any option to customize the review box or single post design
Hi,
Thank you for showing interest in our theme.
Yes, you can create a review box like that by using our theme. You can also include multiple reviews within a single post using our theme.
Best Regards,
PenciDesign
This looks a great theme. But after I purchased and import the demo data, my first action failed – which is to replace the default logo with my own logo. My own logo just won’t show up no matter how many times I tried to change the current logo in the Logo&Header/Logo section.
What a great failure on my very first try on customizing the theme!
I can’t believe after so many updates that the author made on this theme package there is just still some bug as simple as that! So regretful buying this theme.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I just submitted my ticket. Please check. Thanks.
Also, all post pages still show the default logo from the demo data. Why? Why it’s just so difficult to make such a simple update of the theme which you claim to be the best news theme?
Hi,
As we have checked, you are currently using the header builder. Therefore, you need to change the logo within the header builder. Our support team has already resolved all of your issues. Kindly review your ticket for further details.
Best Regards,
PenciDesign
May I ask whether this theme support use the first image of article as Feature image which can show in the Home Page or any widget?
Hi. After last update penci_mainlogo not showing anymore. Visit mememag.ro to see issue with site logo.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Another question: This theme supports woocommerce filter by price, category etc?
Hi,
Thank you for your interest in our theme.
Yes, of course. You can check an example here
Best Regards,
PenciDesign
Hi. I’m evaluating to purchase this themplate for my site. But I have two questions: - This theme has or is compatible with a Switcher Currency plugin ? - This theme supports multisite ?
Thank you
Hi,
Thank you for your interest in our theme.
1/ We haven’t tested the theme with this plugin. However, Soledad works fine with most plugins, so I don’t anticipate any issues.
2/ Yes, it supports multisite.
Best Regards,
PenciDesign
Thank you for your response. But I would like to know if the theme has a default plugin that allows the customer to select / change his own currency ?
For a multisite it will work fine with a regular license ?
Thank you
Hi,
1/ You can create it for yourself by use the sub-menu.
2/ You need each purchase code for each WordPress setup. That means, you need one purchase for one site in multisite network.
Best Regards,
PenciDesign
Where’s WPBakery? Its not included?
Hi,
It’s already included. We have mentioned this in the documentation for the Soledad theme here.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
Is anyone else having issues with the ‘Recipe For This Posts’? It was working fine, but when I logged in to write a new recipe that area appears blank/empty. I’ve tried in 2 browsers and tried turning off the ad blocker. Doesn’t appear to help.
I’m using the latest version of WP and Soledad.
Hi,
To fix this issue, please try to do following steps:
1/ Go to the Dashboard and navigate to “Plugins” > “All Plugins”. Deactivate and delete the “Penci Review” plugin (not “Penci Recipe”).
2/ Proceed to “Appearance” > “Install Plugins” (not “Dashboard” > “Plugins”) and reinstall the “Penci Review” plugin.
3/ Edit a post and press Ctrl + F5 (or Command + Shift + R on a Mac) to clear the browser’s cache. This should ensure proper functionality.
Next time, if you have any questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
well I’ll be…That fixed it! Thank you! I did try to reach out privately to you guys on the form, but it wouldn’t let me. Will use the other form next time! Thanks again! If you need a template and you read this these guys are worth the money. I RARELY have an issue with their stuff and they’re always quick to reply. 
Can you please reset my license. The website I used it for is no longer active and I’d like to use the license for another site.
Hi,
We did it to help you. You can now try activating the theme again. Next time, If you have any questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Modern News Demo is not working with WPML. It is extreme slow!
Hi,
I can assure you that all the demos are compatible with WPML and perform optimally in terms of speed. If you haven’t already, I recommend using the latest version of Soledad and referring to the documentation for the Soledad theme to understand how to make it work and optimize its speed. If you haven’t had a chance to do so, please take a look at the documentation here first.
And if you need support from us, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Hi team, I purchased soledad wordpress theme, also do i need to purchase Elementor Pro too for building a pages?
Hi,
No – you don’t need. With Soledad – use Elementor free version is enough to setup everything.
Next time, if you have questions, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
how do i fx this -
Unpacking the package…
Installing the theme…
The package could not be installed. The PHP version on your server is 7.0.33, however the uploaded theme requires 7.1.
Theme installation failed.
Hi,
I recommend that you contact your hosting provider and request them to update the PHP version of your hosting to version 7.4. It is a stable version of PHP for running WordPress and other WordPress plugins.
Also, since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
Can it be translated to any language freely , how ?
Hi,
Thank you for your interest in our theme.
Yes, it’s easy to translate it into any language. We provide options to translate the text within the theme settings. Therefore, you can translate it to any text you desire.
Best Regards,
PenciDesign
Someone else having Issue with PHP 8.x since the latest version? Error: wp-content/themes/soledad/inc/js_composer/shortcodes/big_grid/settings.php on line 13
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Why I can’t use it for my site? The theme is connected to my old domain.
Hi,
Since you activated the theme for your previous website and forgot to revoke the license for that domain before deleting it, we have responded to your email. Please check your email for our reply. There is no need to notify us here if you have already sent us an email.
Best Regards,
PenciDesign
I should have this control on the Wordpress controller, also you should replay to my comments even if you sent email. And I can comment and send email what is the problem on that? BTW thanks for revoking the license.
Hi,
After activating the theme, you can always revoke the license for that domain by accessing the Dashboard > Soledad > Theme License. And you only need to contact us once. If you have already sent us an email, there’s no need to comment here again. It causes duplication of work for us, and it is unnecessary. Hope you can understand it
Best Regards,
PenciDesign
Nice support
Hi, I would like to exclude js from cache but can’t finde the url. Can You tell me the url of js of a slider responsible for Releted Posts section and banner in header style3?
Hi,
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
thanks
