4079 comments found.
(function($) { $(’.nav-menu a’).on(‘click’, function(){ if ( $(this).data(‘toggle’) !== ‘dropdown’ ) { $(’.main-menu .close-button’).click(); } }); })(jQuery);
Can you swap the CSS classes so that the mobile menu items become collapsible?
Theme not working after last update, still waiting a fix: PHP Fatal error: Uncaught Error: Call to undefined function ot_get_option() in /home/+/public_html/wp-content/themes/truemag/page.php:9 Stack trace: #0 /home/+/public_html/wp-includes/template.php(785): require() #1 /home/++/public_html/wp-includes/template.php(718): load_template(’/home/+...’, false, Array) #2 /home/+/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array) #3 /home/+/public_html/wp-content/themes/truemag/page-templates/front-page.php(5): get_template_part(‘page’) #4 /home/++/public_html/wp-includes/template-loader.php(106): include(’/home/+...’) #5 /home/++/public_html/wp-blog-header.php(19): require_once(’/home/+...’) #6 /home/++/public_html/index.php(17): require(’/home/+...’) #7 {main} thrown in /home/+/public_html/wp-content/themes/truemag/page.php on line 9
Hi,
Please provide us the site credentials in ticket https://cactusthemes.ticksy.com/ , Bugs Report category so we can quick fix for your site.
Best regards, Cactusthemes
Hi,
What is your version you installed for the site? This issue already fixed in version Truemag 4.3.14.1
Best regards, Cactusthemes
Any updates on the bug fixes everyone is reporting? has the issue been fixed. I haven’t installed the theme to any domain yet and I want to know if I should wait a while before I do.
Hi,
The recent version already fixed the issues. You can install the theme for your site now.
Best regards, Cactusthemes
your theme demo isn’t working
What did you get wrong? We still can access it now.
I can’t click on any links, i’ve cleared cache and everything but for some reason no link is clickable, if i open right click. i get a long load time and then a 403.
Can you double check? We do not encounter any issue.
yeah, same issue, idc anymore
Hi,
I have reinstalled php 8 in my hosting account but still my website is not able to be live with truemag theme. It shows critical issue error and also it shows that “option tree” plugin url path is not valid so can’t able to install it.
Can you please let me know what is wrong here?
Thank you
Regards
Hi,
Any updates?
Hi,
Please open a ticket in Bugs Report so we can help you solve the issue.
https://cactusthemes.ticksy.com/Best regards, Cactusthemes
Hi,
I have 2 licenses of TrueMag. After updating to 4.3.14 the homepage shows a blank page. I had to reverse to previous version 4.3.10. I tried a week ago, then again today. What can I do? Will you have a fix for this? It happened on both sites. I use PHP 7.4 on both sites. Thanks, Lucian
Hi,
Please open a ticket here https://cactusthemes.ticksy.com/ in Report Bugs category so we can help you check the issue and fix it. It does not require to extend support.
https://cactusthemes.ticksy.com/Best regards, Cactusthemes
I’m unclear if this is a PHP 8 issue:
PHP Fatal error: Uncaught Error: Call to undefined function ot_get_option() in /nas/content/live/networksristg/wp-content/themes/truemag/page.php:9
Upgrading to the latest version causes this error.
Hi,
What is the theme version that you installed for your site?
Also, you can report a bug here so we can check and solve the issue asap.
https://cactusthemes.ticksy.com/We’re using truemag 4.3.14
Hi,
Please open a ticket here so we can help you solve the issue. In Report Bugs category, you do not need to extend the support.
https://cactusthemes.ticksy.com/Best regards, Cactusthemes
Hello, a ticket has been opened and the support team has been engaged. Thanks for the follow up.
Hello,
At present Supported PHP Version ?
Can you upgrade your template to support PHP 8 ?
No Reply ?
Yes, we are going to release new version of theme to support PHP 8. Also, the recent update also includes the fix for PHP 8.
Best regards, Cactusthemes
We installed Recent updated version, but its not working on PHP 8. how to get tht PHP8 supported one ? Expected release date for New Version ?
Hi,
What issue did you get?
Best regards, Cactusthemes
Can you upgrade your template to support PHP 8 please?
Yes, we are working on this task. The new update will be released soon.
Best regards, Cactusthemes
Is this theme still being supported and will it continue to be updated? I’m thinking of renewing my support package but the last update was Feb 2022. Thanks
Hi,
Yes, we still provide support for this theme.
Best regards
Hello! Please someone can take a look to my old tickets?
https://cactusthemes.ticksy.com/ticket/3156244/ https://cactusthemes.ticksy.com/ticket/3144868/Best regards!
Hi,
Our technical support already replied those tickets.
Best regards, Cactusthemes
Hello
I would like to advise that Onepress social locker https://wordpress.org/plugins/social-locker/ its blocket due to security stuff, so would be bettere to remove also from the Truemag theme.
Already submitted to the ticket.
Hello, 1. is there addition plugin I need to purchase like video ads, social locker? And the ads on video is support google adsense 2. Is it support to import video from YouTube, facebook, vimeo etc to my site automatic? 3. Is it support AMP? 4. Is it support google structure data?
Hi, I’ll make here the same request I did for another theme of yours, as they both seem good candidates for my project (good work!):
In order to properly assess if your theme fits my project, I’d need to see the logged user side of it (adding to playlist / watch later, how user’s profile / dashboard looks like…). Is it possible to get a demo user login info to check that. I’m not asking for admin demo, as I know you don’t provide that, I’d like to test a ‘visitor’ user demo.
Hi,
You can try register and login on our demo to test those features.
Best regards, Cactusthemes
Hey thanks, but there doesn’t seem to be any option to register. In the login page, the only other option apart from logging in is resetting password. Even failing to log in, the option to register does not appear.
I can’t seem to find a registration form anywhere. Sorry if it’s plain dumbness, but could you point me to it?
Hi,
Yes, we included also the plugin in our product package.
Best regards, Cactusthemes
I can’t connect to JW Player 7.Please help me.Thanks
Hi,
Please open a ticket here so we can help.
https://cactusthemes.ticksy.com/Best regards, Cactusthemes
hello dear my website has 2 parts , shop and blog . is it possible to use this theme on my blog just? https://www.didedecor.com/blog/
thanks
Yes, our theme supports both Blog and Shop purposes.
Best regards, Cactusthemes
Hello,
does this theme support WordPress Automatic Plugin by ValvePress for reddit videos import?
Best regards
Yes, we support that plugin.
Best regards, Cactusthemes
It has been 2 months since I reported my issue with no fixes or even bothering to reply to my tickets. Please issue a refund a.s.a.p.. Stay away from this developper
I am having the same problem. I just purchased this theme with high hopes. But, this issue along with the demo content failing to import is causing concern.
I have the last version from themeforest.net but I cannot update Truemag – Playlist 1.1.5 . It says updated but never updates and don´t permit to reactivate the plugin. Can you help me?Truemag – Playlist UpdateTruemag – Playlist Pre-Packaged Recommended 1.1.4 Installed version:
1.1.5 Minimum required version:
1.1.5 Available version:
Installed But Not Activated
Hi,
Please open a ticket here, then we will help you to install the demo data.
Best regards, WP Stylish