879 comments found.
Can I get mobile app of this theme?
Hi,
There are mobile apps for WooCommerce available https://codecanyon.net/category/mobile?term=woocommerce%20app#content
But none of them has support for auctions. So if you want to use the theme as a shop, you can do it.
Is it possible to take only the listing fee from vendor? And after wining the auction buyer also will be charged for creating a charge to create a chat box with vendor and buyer?
Hi,
Depending on the marketplace used you can take a look at all the details about the commissions and payments:
- Dokan Marketplace: How to Setup Dokan Vendor Commission.
- WCFM Marketplace: Commission Mode.
- WC Vendors Marketplace: Commissions.
- WCMp Marketplace: Setting up Vendor Commission and Payments.
Note: The payment should come in your account first of all until the order is delivered/cleared just to make sure that your vendors/clients are not scammers, then you release the funds via withdrawals. This is how it works.
I couldn’t quite find it but wanting to set up ebay style where the individual settin up auction pays a fee based on final price…is that built into this?
Hello,
You can set auction commission for admin : https://docs.wclovers.com/commission-setup/
Hello, Another pre sale question. Kindly clarify. 1. When you activate the fundraising demo, how is the money donated calculated towards goal? ie when a person bids on item, is it calculated as money donated or how does it work? 2.Also how do you set goal amount 3.Is the social login functionality inbuilt or do we need another plugin Kindly assist
1. Yes, the winning bid on an auction goes toward the charity’s goal. 2. Inside the single charity options. 3. Yes, we use this plugin: https://wordpress.org/plugins/nextend-facebook-connect/
Hello, 1. Do you Have blocking feature for winners of past auctions 2. Can you consider restricting bids to specific auctions as it makes more sense for monetization. Several people have already requested this and maybe cant afford ustomization fees.
Hi,
1. What do you mean? A winner to only win 1 single auction or something like this? Please explain.
2. By using our credits addon you can restrict the bids site-wide not restrict specific auctions.
Requests like this are very different one from another (different particularities) and we only implement the most generalist ones.
Hope this makes sense.
1. I mean if someone wins an auction and you want to relist it, can you block the previous winner? 2.Ok. Makes sense.
No, there is no option to automatically block someone if he already won the auction. If you are interested in customisations, we have a dedicated dev team that can help you: https://modeltheme.com/theme-customization
how to translate vendor dashboard ?
Hello, try translating with the Loco translate: https://wordpress.org/plugins/loco-translate/
vendor dashboard content is not appearing in the theme when we tried to translate using loco
Hey, are you using the Dokan multivendor plugin? Because I’ve found some information on translating their plugin, here: https://wedevs.com/docs/dokan/common-questions/translate-dokan-plugin/
hi can i limit the bidders to only the one i activated to bid ? and can i limit the bidder to one auction ?
Hey, bidders can not be limited depending on the auctions. If you are interested in customisations, we can help you here: https://modeltheme.com/theme-customization
Is it possible to require users to register before placing bid?
What happens if user places bid and wins product? Is there a way to charge the price of the auction to the user card on file?
Can you require user to register with CC before placing bid?
Thank you. Already reached out to support on the website
Hello,
1. Yes, users are required to register before bidding.
2. Only if they decide to pay for the auction, otherwise the auction will be relisted.
3. No, but if you are interested in extra customisations you can reach us at: https://modeltheme.com/theme-customization/
Bonjour,
notre champs supplémentaire Livraison provenant de addons-product ne s’affiche pas sur votre page de détail d’un produit enchère alors qu’il s’affiche bien sur la page de details d’un produit.
Pourtant dans le tableau de bord vendeur le champs addons a bien été créer et le champs s’affiche bien sur le produit dans woocommerce > produit ? MERCI
Hello,
Please send us an email through our profile form with a screenshot with the issue. We can update the theme with the field, just which one you refer to.
Hello there, awesome theme! Pre-Purchase questions here if you could assist me i would appreciate it.
1. Can I set up a charge to place a bid offer? Do I need a plugin?
2. Is the theme compatible with local currency? Or is there a plugin needed?
3. Can I set up private bids with limited users like 300-500 etc?
4. Important for me. Is it possible to set up a maximum increment amount per bid? Like increments of 200,500,150 etc. I noticed on some demos, users make random bids like for example if the set price starts at $1,000 and goal sale price is $150,000. Users make random bids like $50,000 jumping price opportunity and well I feel it defies the purpose of the bidding process since we make money when users increase bid offer, but not like outbidding by a huge margin. Not sure if that’s only because it’s a demo.
5. Lastly, Will the auction history bids show up in order in the purchased theme? Along with question 4, I noticed that in some items the bid history price is all over the place, instead of steadily increasing in order. I just figure that so it can look like a professional website bid history should increase in order.
Thanks in advance.
Hi,
1. We have an addon to prevent scammers or false bids: https://modeltheme.com/product/mt-auction-subscriptions-and-credits/ - The clients can purchase bid credits used when bidding on products.
2. Yes! All the currencies are available. Read more about currencies here: https://woocommerce.com/document/shop-currency/
3. You can have private bids but you can’t limit the users that are entering an auction (we can implement extra features by hiring our developers).
4. We have a bidding step feature, used for quick bids (this means you don’t need to increase the price manually on the price field) only press the bid button, and the price is increased with the amount set globally. – (we can implement extra features by hiring our developers). – to get a free estimate for this, please send us an email here https://modeltheme.com/theme-customization
5. The auction history is first listed on the product page (history tab) publicly for all the users and also in the admin dashboard (when you edit a product). The order doesn’t contain the bids history
Good morning
we have just noticed that after updating dokan and woocommerce yesterday, the unique product pages nothing is displayed at the bottom, the products tabs which are displayed at the bottom of the page and the information of the dokan sellers on the sheet are not displayed. show more.
It’s urgent the site was to be launched tomorrow.
When you deactivate your theme, the product detail page is displayed correctly.
How to reset the theme without losing all our changes.
THANKS
Hi there,
1. If you are going to release your website in just a few hours then updating the plugins just a few hours before your release event is not the best solution. Our recommendation is to have 2 servers (1 server for your live site and one for your development) – on your development do the changes and only if anything goes well, upgrade them on your live site. This way you will avoid any issues on your live website.
2. It seems that the error was caused by a disabled plugin or feature. We got your ticket and it is under investigation. An update will be posted soon on your ticket’s page.
3. If you made changes to the parent theme, then we can’t know what changes, and if problems appear you are the sole responsible for that.
Our recommendation (and the normal flow) is to NEVER edit plugin or theme files. All the changes should go in the child theme that is provided in the package.
**We are checking your tickets
Hello, Pre sale questions here: 1. Can you have countdown to auction start feature? eg auction for item will start in 1 hour, after gcountdown is over, auction goes live and (Maybe, email is sent to users//watchers) 2. Can we implement incremental bidding such that someone can only bid on the next increment? eg if auction is at 300$, the next increment is 350$. so the next bidder can only bid for 350$ and not higher than that. 3. Can we implement sms notifications? 4.Can we show on the auction a limited number of bids on the history eg only top 50 bids. (The bid count remains factual) 5. Incase the bid winner does not pay for the auction, is it possible to punish them by removing all their paid bid credits. 6.Is it possible to set credits so that they can only be used to bid on a certain product? eg if i buy package ‘a’, I can only use those credits for product ‘a’, if i want to bid for another product ‘b’, i have to buy package ‘b’ of credits. 7. Is possible to style the fundraising demo to look like the main demo (with the additional fundraising features) 8. After Auction is ended, is it possible to show winner on the auction
Thanks
Hi,
1. Upcoming auctions have a countdowns of course: https://ibid.modeltheme.com/product/desktop-ttx-gamer-lasvegas-v3-intel-coffee-lake-model/
2. Right now, bidders can also add a custom bid (by using the custom price field) so they can also bid custom amounts.
- A modification is needed to disable that field and only need the incremental bids (bidding step set by the shop manager while adding an auction) – https://i.imgur.com/jbYjGYr.png
3. Yes.
4. Right now it shows all the bids. A modification is needed to limit the bids number.
5. Admins can remove bids from 1 or more users (from the admin dashboard).
6. By using our addon, users can purchase credits packages https://modeltheme.com/product/mt-auction-subscriptions-and-credits/ used to bid on products
- right now you can’t limit the credits to be used on a certain product only. – A modification is needed for that.
7. Yes it is. You can do it by yourself or hide our team do it for you.
8. The winning price is already listed on the site but the name of the winner not. We can add a quick modification for this. https://i.imgur.com/oIJCUM9.png
If interested to work with us on the missing features, please drop us an email here for a FREE project quote. https://modeltheme.com/theme-customization/
- MT
hello,
with the sms feature to let people know when they have been outbid, is it possible to include a link back to the product they won or was outbid on? If outbid, as a user i want to be able to rebid, and a link to product would be very helpful.
Hi,
The link is not included in the available parameters for the SMS. This can be integrated by doing some custom modifications. Our developer can be hired to do this. Please send a project brief via this form https://modeltheme.com/theme-customization and we’ll provide you with an estimate.
Thank you
Thank you, submitted, this is an important feature. Thank you.
Good morning,
there is a conflict with the product advertising module of dokan and your theme because we have all deactivated the modules and themes to see why the list of products remains empty when adding an advertisement by administrators when we go to dokan then advertise then add an ad. The list of shops is displayed but the list of products then returns that the list is empty. When we deactivate your theme it works. Can you tell us what to do? ?a ticket was opened several days ago.
THANK YOU
Hi,
Can you give us a ticket ID? It appears that you have purchased the theme from another Envato account.
We will prioritize your ticket and also check what is the status with this report.
Thank you!
PRIVATE TICKET #3379409
We’ve replied.
Can you provide a demo of your theme with MultiVendorX plugin ?
Hi,
If you are from multivendorx (dot) com please contact us here https://themeforest.net/user/modeltheme#contact
No . I am using the free version of the plugin . Once you confirm me about it works fine with your theme i will proceed to buy their paid plugin and your theme.
Hi,
The theme is compatible with Multivendor X pro. We are going to also prepare a public live demo for future references.
Hi , I am thinking of redesigning my website with your theme . I have built my marketplace site with MultiVendorX Pro plugin . Will your theme work for my site ?
Yes it is! MultivendorX has been renamed from WC Marketplace (WCMp)
We did tests and the theme is compatible with it.
I get confused as it is not mentioned in your theme page . But really thanks for your help .
A little suggestion from my side , it would be helpful for the users if you mention about this in your page as well .
Hi, I am looking for a safer way to let seller to auction their items, because there are many just auction it and do not buy, question is there a way in your platform if someone wants to bid they will be locked to automatically withdraw the payment “if they win the bid” ..in that way only serious buyers will bid on..? and if not buying the items they will be penalized..
Unfortunately, you cannot do that, because not even eBay is not forcing users to pay for their won auctions.
What you can do is to force the clients to pay a small fee in order to get access and bid on the auctions.
We have an addon for this: https://modeltheme.com/product/mt-auction-subscriptions-and-credits/
Ok thanks, yep.. it make sense and will look in to it
Hello , I am currently using WCMP and going to upgrade to MultiVendorX. can i use your theme with that without any issue . please help
Hi,
The theme is fully compatible with MultiVendorX.
Thanks for your help . I was looking on your page but could not find any information regarding this . Thanks again
Is it possible to configure multiple marketplaces on the same site? For example, can I put electronics, cars and real estate on the same site like your demo?
Hi,
It is possible, if you import multiple demos on the same site and keep the demos as pages. So each page will be for a niche for example.
I’m working on a car auction site. I set some typical attributes like manufacturer, model, model-year and odometer. But they are not available in the vendor dashboard.
Hi,
Make sure that you firstly create the attributes on Products – Attributes ( screen capture: https://i.imgur.com/trvn7Sy.png )
Then you will see the attributes. Because if you only add them from here: https://i.imgur.com/QMYIXxR.png these will not be used on filters or recognized as filters. These information will be only listed on the additional Information tab: https://imgur.com/I5xa5Ad
Hope this is descriptive enough.
If this doesn’t help, please open a help ticket https://modeltheme.ticksy.com/
