5241 comments found.
How many websites can I use a theme on?
Hi,
Thanks for your interest in our theme.
According to the regular license of ThemeForest, you have to purchase a regular license for each website
Please check the license terms here http://themeforest.net/licenses/standard and this article for more info Theme licenses and activation https://jannah.helpscoutdocs.com/article/188-theme-licenses-and-activationBest regards
Are you the owner of foxpush?, if yes, the setup files are not downloading, on their website the contact us and others keep hitting cloudflare failure, been going on for about a year not. Can you fix it if its your platform and comfirm the native files download link pls. Also, which other notification app can I use?
Hi @dapsalmy!
Thanks for using Jannah.
No, we don’t have any relation with the FoxPush, try to contact their support team. Also, you can any other service such as OneSignal https://wordpress.org/plugins/onesignal-free-web-push-notifications/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Why not officially support one signal?
A few days ago I tried to import the entries from wordpress to goodbarber through the goodbarber plugin in wordpress but the videos are not displayed in goodbarber or it does not detect them as videos. but when i insert the video in the wordpress editor the goodbarber system detects the wordpress video. I want to know if this is with a custom field because goodbarber detects everything that is in wordpress but the videos in your custom field do not detect it. I want to know the name of that custom field to add it to goodbarber so they detect it
I have another page and I need to buy another license for my new page because it says that my website is not activated and that red bar looks ugly and without permission to edit hahaha… this week I will buy another license. but now i have the usual problem and i want to know if they use a custom field for the videos because goodbarber doesn’t detect those videos when i try to import the posts from wordpress to goodbarber. Only the editor fields are detected but not those of your page. but in goodbarber there is something like custom parameter and I think that is where I should add the field or custom url of the videos that you use.
Hi @jhancarloshd!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
The pros and cons in classic bar not working!
Hi @Marwanist!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
I Like Jannah Theme. That was really a great Theme. This is looking so attractive and amazing. Already i use it for my Tech Blog
What is the perfect size for posts featured image for the default demo posts?
Hi @dapsalmy!
Thanks for using Jannah.
The recommended size is 780px x 470 px
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Sorry wrong question
Good morning, there seems to be an issue caused by the latest update with the twitter widget now not working. The feed is just empty. Cheers.
Hi @cameronferris!
Thanks for using Jannah.
The Twitter API is not free anymore, you need to subscribe for the $100/month to be able to use it check this for more info https://developer.twitter.com/en/docs/twitter-api/getting-started/about-twitter-api
In the latest Jannah updates, we added a new Twitter Widget that doesn’t require an API token to work, it is called “Jannah – Twitter Embedded Timeline” widget, you can find it in the widgets page under the Appearance menu.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thank you for the guidance – that works just fine….
Hi ,
Glad to hear we’re able to help you!
If you get a quick moment to rate our product on Envato Market, that would be really great and much appreciated
Have a great day! TieLabs
Hello, I bought a license before. Now I want to buy a new license. My question is: will this theme work with any real estate plugins?
Hi @yusufist!
Thanks for using Jannah.
We build our themes very lean and to strict standards, you shouldn’t have any issues using them with the theme.
Best Regards.
Thank you for the answer. You have a great theme so I didn’t want to use a different theme.
Is it possible to increase the accessibility of the website for visually handicapped people, for example, as this seems to cause major problems with Jannah with the usual tools like screenreader as visitors told me. Thank you!
No idea at all about it, no comment…
Hi @sempre-audio!
Thanks for using Jannah.
It is not on our to-do list, but you can add it as a suggestion in the ideas section on our website.
Best Regards.
Hi, Won’t there be conflicts between your Performance add-on and an optimisation pluging like Litespeed if used together? They both include minify options for example. Thanks
Hi @clever72!
Thanks for using Jannah.
You don’t need to use our plugin if you are using an advanced caching plugin such as Litespeed
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thank you for your confirmation!
Hello. Good job for this theme, its awesome. One little problem, links in banners ads are displayed without protocol HTTP/HTTPS. For some reason they are truncated to //, and some of my clients whant their banners with protocol. I cheched your demo, its same situations, so i exclude plugins, update, etc.
Hi @artonmedia!
Thanks for using Jannah.
Disable the HTML modification option from the theme options page > Performance. and check if you are using a caching plugin check if contains an option like that and disable it too.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thank you very much, problem solved!
I have a problem with the activation of my theme. I try to enter the page https://build.envato.com/ and I log in, the following error appears:
Access denied Could not load signed in user profile: Failed to fetch
My website is: https://www.newshidalgo.com.mx/
Help me Please.
Hi,
Thanks for purchasing our theme.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thanks
The latest update has a bug. In the editor, when you create/add a list, the list icon is now shown at ll. It is only visible in the front end.
Hi @prajwal_desai!
Thanks for using Jannah.
Sorry, I am not sure I understand you correctly, the icons appear only on the front end they will not appear in the editor https://jannah.tielabs.com/demo/shortcodes/
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
The script is simply flawless. Could you please incorporate the following:
- Q&A Demo Theme
- Live Blog Feature
- ChatGPT integration for automated meta titles and descriptions for all posts, categories, etc.
Keep up the excellent work, team.
Do you have any plans for Live Blog feature? Like other news websites using how to cover a live event with real time update
Hi @abdulahad283!
Thanks for your interest in Jannah.
No plans to add this as a built-in feature in Jannah, you can add via a plugin https://wordpress.org/plugins/tags/liveblog/
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Since I have been using this theme I had issue with my host. For months that I removed it my usage was within range. Few days I installed the theme, my CPU usage turned to 100%. I love this theme, but don’t know why or what could wrong with the theme.
Hi,
The server load may be caused by the DB queries which depend on the number of blocks, posts, widgets, and menu items. try to enable the theme’s built-in cache module from the theme options page > Performance also install the WP Super Cache plugin to reduce the server load.
If you are getting a lot of visits you may need to use a CDN service, CloudFlare will be a perfect choice.
Best regards
I want to display the categories as a grid view, not List how i can do it thank you
Hi @hamdysayah!
Thanks for using Jannah.
Currently, there is no option like that in Jannah and we’re not working on that at the moment but you can add it as a feature request in our ideas repository: http://tielabs.com/members/submit-your-idea/
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello, I want to design a page that displays all categories, how can this be done? Without using widgets
Hi @hamdysayah!
Thanks for using Jannah.
Currently, there is no option like that in Jannah and we’re not working on that at the moment but you can add it as a feature request in our ideas repository: http://tielabs.com/members/submit-your-idea/
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Does this theme support user submitted content? I realize you can assign a WP backend role but is there the ability to have a user, with the appropriate access level submit content through their profile on site that can be moderated by a “moderator” before it appears on the site?
Hi @westcan!
Thanks for your interest in Jannah.
No option like that in Jannah, you need to use a front-end posting plugin.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
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