I have left a support request in the support forum and sent a direct message via the theme forest author page but haven’t received a response. It has been over a week and I need to get this figured out. I am unable to register the theme after installing and as such am unable to import demo content or access the premium plugins. I am receiving a the message “Please input valid license” when attempting to. Can I get assistance with this?

Seeing as forum support is now pretty much non-existent, I thought i’d try asking the question here … when will updates for the Slider Revolution and WP Bakery plugins be released? We are getting further and further behind, so now those plugins are showing as ‘medium-risk’ in terms of security.

When will you release a new version? Pagebuilder is very old and a security risk.

I want to use this theme on my website https://capcutapkapp.com. Currently I am using kadence theme but it is increasing dom size and slowing down the website speed. Will this theme be fast?

New update is out. View Demos

Hi there, I purchased your awesome theme some years ago but I’ve recently discovered I used my theme license on my demo site and it never got transferred to my live site. Is there any way I can fix this issue please?

Holy Moly…imagine the theme (mobile menu) not working with the latest update of WooCommerce on the day you’re supposed too close on 20 clients. The last release of WooCommerce that this theme is compatible with is 8.2 and the latest release of WooCommerce is 8.4. I’m posting because I’ve bought several licenses and extensions. This is one of the best themes I’ve used ever so I’m trashing it or being nitpicky. But we need an update and fast.

Hello, just to comment that the latest versions of WooCommerce generate conflicts with some scripts in the template, especially the ‘loader’ that is stunned, the only option I found was to return to version 8.2.1 of WooCommerce. I wish there was an update very soon for v. 5.3.4 of the template and WP version 6.4.2…

Need Support?

This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.

If you have already purchased the theme please post ALL support related questions to the theme’s support forum.

The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.

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Hi, Whats the name of the Header font in creative V2 demo? thanks

NEED HELLP PLEASE !!! hello, i want to buy like this theme of this website https://cifreceramica.com/ is wordpress the name the template is atico but i don’t find it and contact the agency he don’t answer so if u this theme have same of this website i can buy it please help me thanks Youuu

My WPbakery is pretty outdated, I have the most recent version of the Theme. Will you guys be offering an upgrade to that soon?

Hello! I opened a ticket at your support forum about resetting my license (because of moving of my website to another domain) and still didn’t become any answer. It’s urgent. Please solve this for me. Thank you.

Need Support?

This part of the forum exists for you to ask your PRE-SALES questions and I will answer them all as quickly and as honestly as I can.

If you have already purchased the theme please post ALL support related questions to the theme’s support forum.

The support forum has been set up to provide you with a better support experience and needed features like image uploading, code inserting/highlighting, search topics, and much much more.

Register to Support Forum

Search Support Forum

FAQ’s on Support Forum

You can subscribe to the Support Forum HERE

Thanks

The Plugin Registry is also giving me errors when installing plugins as well.

I am also having an issue re-activating with my purchase code. I have an open ticket. Can you please look into this ASAP?

You really, REALLY need to sort out your support forum hosting, Geoff. At best, it’s terrible! Let’s say that it doesn’t inspire confidence!

Hi, it seems that your hosting is down again and previous registrations appearing as unregistered! It would be great if you could change to a more reliable hosting in the future.

hello, my activation key is not valid, can you help me?

I purchased 907 theme from envato few years ago. It shows in my account also. But suddenly my wordpress dashboard is displaying this alert – Please register your license to unlock the premium plugins and theme demo imports.

And when I am putting the correct license, it is displaying – Please input valid license.