Hi overbiz,

We can see license is already activated here – yarraeven.ma.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi TamasDesigns,

That hero section is built using Slider Revolution plugin and this plugins is included in theme package free of cost.

Thanks,

ThemeZaa

Hi nicolaslucienwehrli,

Can you please tell me exactly the page and section you are referring to, which should have background color change option.

Thanks,

ThemeZaa

of course, sorry for not beeing clear enough. I am reffering to the Litho – Multipurpose Elementor WordPress Theme. I choose the architecture homepage which has a dark blue background that I wish I could change

Hi nicolaslucienwehrli,

No problem. Yes sure you can change that dark blue background color to your desired color.

Thanks,

ThemeZaa

Hi alperkcc,

Those are SVG / image icons, so you can upload your desired SVG / image icons in Elementor widgets added in page / post content area, but those cannot be added in header same way like in Hongo Decor demo as we do not have that type of header style and feature in Litho theme.

Thanks,

ThemeZaa

Hi vmkharat,

You may need to implement code customisation to achieve your above mentioned requirements.

Thanks,

ThemeZaa

thanks! will you do it? what will be the charges for code customization for white labelling?

Hi vmkharat,

You can please contact our customisation service team here – https://www.themezaa.com/theme-customization/

Thanks,

ThemeZaa

Hi musepods,

We have manually deactivated license from https://indiancolors.in/, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi Sandro021,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

We will provide compatibility of latest WooCommerce plugin version and release new theme update in next week, so you can then update theme, WooCommerce plugins and their templates.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Hi Pat,

We do not recommend to update WordPress and Elementor if the theme latest version do not provide the compatibility with those. Yes we will add compatibility of latest Elementor and WordPress version and release new theme update, so you can then update theme, included plugins and WordPress.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Thank you for your reply. Wishing you a beautiful day! Pat

And thank you Pat.

ThemeZaa

Hi KavehRanjbar,

The images you see in demo site are not the part of theme package due to licensing limitation and that we have already mentioned in item description also as per Envato policy. We are providing placeholder demo images with recommended size mentioned in it, so you can upload your own images there as per your website requirements.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi All_Things_Web,

By default WordPress and WooCommerce do not search in custom attributes. You may need to customise the search with the help of your WP developer as per your above mentioned requirements.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Ah so if it wasn’t in a custom attribute then it would show them up on the search results. Thanks for your response.

By default WooCommerce search in title, short and long description.

Thanks,

ThemeZaa

Hi focalmediain,

WordPress by default offer category page and post detail page for standard post type of custom post type. So you can either remove that category or customise the code to diable or redirect category pages as needed with the help of your WP developer.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi KavehRanjbar,

Please login to your WP admin, then visit front website, and click pen icon in top – left over header area to edit your used header in Elementor and there you can adjust logo spacing as needed.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi amandayinfengcooper,

Due to the weekend our support team may have not replied your ticket, but they will check your support ticket and reply you today.

Thanks,

ThemeZaa

Hi Touma08,

Please create a support ticket here: http://www.themezaa.com/support/ with your query, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

hello. just generated a support ticket thanks.

And thank you.

ThemeZaa

Hi wmega,

We have manually deactivated license from your staging site, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Thanks a lot!

And thank you

ThemeZaa

Hi yelouali,

We have manually deactivated license, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Thanks a lot. Have a nice day

And thank you

ThemeZaa

Hi spectracodes,

We have manually deactivated license, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi Adel915,

We have manually deactivated license, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

much appreciated! thanks

And thank you Adel915

ThemeZaa

Please check our recently released Hongo Shopify theme – https://themeforest.net/item/hongo-multipurpose-shopify-theme-os-20/46092391 with launch price of $19 only.

I would like a refund on my extended support. I have not gotten help and the site had one small error and is now broken.

Hi jojopie,

We can see our support team is already replying your queries and guiding you as needed. Even for above query you should extract the zip and use hongo.zip to upload in admin backend as that is the theme zip file.

Thanks,

ThemeZaa

right. All they did was tell me to manually update theme and plugins. I have done that and the issue persists