3807 comments found.
hi There, I am interested in purchasing the theme but wanted to check out the back end first. I requested this twice but I have not received anything in my inbox.
Hi.,
Thank you for contacting us.
Please send request https://lms.themessupport.com/request-demo/
Regards., DesignThemes Support.
Hi There, I’ve tried this multiple times and I’ve not received the demo. I also tried using a second email address and nothing has come. I am interested in possibly purchasing the theme but prefer to try the demo first. Please advise.
Hi.,
Thank you for contacting us and showing interest in our theme.
We are pleased to inform you that we have a variety of LMS themes in our portfolio, each offering advanced features. To better cater to your specific requirements, we kindly request you to review the following themes within the next 24 hours and explore their backend options.
1) Kalvi-LMS: https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442
Backend request: https://kalvi1demo.wpengine.com/default/request-demo/
2) eLearni-LMS: https://themeforest.net/item/elearni-education-wordpress-theme/23413046
Backend request: http://elearni.themessupport.com/request-demo/
Example video for accessing the admin panel:
Please refer: http://recordit.co/cGGBOiqaiP
Thank you!
I really want to delete the Register | Login option on the top right. Please help me.
HI.,
Please help us have a better understanding of it by getting back with any screenshots like references about your issues and along with your site credentials (WP &FTP access logins) details via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
I have one question. If I am teacher and I want to upload course but first I need to do payment to administrator or owner. After successful payment I can upload a course. Is it possible? Is there commission based system. For eg. I am teacher and I made the payment to owner. Decided commission will automatically go to the owner’s account. Then I can upload a course.
Hi Abhi_gosavi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them.
As the ThemeForest comments section is meant only for pre-sale questions and generalities, We are not able to provide detailed support here. Please create a support ticket using the link below or mail your queries to support@wedesignthemes.com and our support team will gladly assist and guide you.
Support Forum Link:https://support.wedesignthemes.com/forum/education/lms-wordpress-responsive-theme/
Thanks!!
I purchased the theme but it is too hard for me to use. I tried to issue a support request but it says my purchase code is not valid. I would like to ask for a refund
Hi.,
Please provide us with your purchase code details and forum login credentials, enabling us to investigate the issue thoroughly and provide you with appropriate assistance.
To retrieve the purchase details, please refer to the following instructions: [https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-].
Note: Kindly submit your request directly to our support team by sending an email to support@wedesignthemes.com.
Thank you!
Regards.,DesignThemes
I am using the default version of the theme. I really need to understand baby steps. I have downloaded the demo content and I want to edit it to customize it to my liking. I really don’t understand how to change the picture right at the top of my homepage (where the girl is looking at a laptop). I can’t change that picture. I need help asap.
Hi.,
Please refer to the below video to change the slider image.
https://recordit.co/a2ovESHO4MThank you!
Also, my logo on the header is placed a bit up can you help with that?
I mean it’s a little higher.
Hi.,
Sorry for the inconvenience,
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you, we look forward to help you!!..
I am facing a few issues understanding how your homepage settings work. Is there a way for me to change the colour of the numbers on the image that I just changed?
Please try to help me 
Hi.,
Kindly copy the below code and navigate Appearance => Customize => Additional CSS and paste the below code into the text area.
Please have a look: https://prnt.sc/nfNb22AYI2A5
Code:
.dt-sc-counter .dt-sc-counter-number { color: #E91E63;}
.dt-sc-counter h5 { color: #E91E63;}
.dt-sc-counter h5 span {background-color: #838c48;}
Note: you can change the color value as per your needs.
Thank you!
I want to remove the search bar and I want to add a button there instead how do I do that?
Hi.,
Please refer to the short video: https://recordit.co/zT6yXwbMtV
Note: kindly select the color and animation and size as per your requirement then change to the backend after the customization is done copy that code and paste it wherever you want on this theme.
Thank you!
I do not believe that the lms supports php 8.
Once I try php 8 I get something went wrong when submitting a test.
It works on 7.4
HI.,
Please help us have a better understanding of it by getting back with any screenshots like references about your errors/ issues and along with your site credentials (WP &FTP access logins) details via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you! Regards., DesignThemes
Done
Hi,
There is a bug to be fixed in the questions section.
If I input a / character in the begining of the answer and publish, the page goes to a 404 page and the question does not publish.
Example: /etc/named.conf
Hi.,
Kindly navigate to Settings => Permalinks and refresh the permalink. Please use any cache plugin and clear the caches and check them again. If the problem persists kindly contact us so that we will check the issue and let you know.
Thank you!
Not helping.
For now, I’ve placed it without the leading backslash.
HI.,
Please help us have a better understanding of it by getting back with any screenshots like references about your errors/ issues and along with your site credentials (WP &FTP access logins) details via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
As stated, it is working fine in PHP 7.4.
Hi Guyzamir.,
Kindly share your exact query in detail along with WordPress and FTP login credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and let you know the solution.
Thanks!!
Do we have Direct Live Chat between Student and Instructor on this theme? Please advise. Thank you!
Hi.,
Thank you for contacting us and showing interest in our theme.
Sorry, we can not able to get a clear understanding did you mean onsite class?
Note: onsite classes students come to your place and study. you can share the location on that class page and timetable.
Thank you!
Could I add your theme to my account in order to benefit from updates via EnvatoMarket? Theme was purchased by a client directly from you. Let me know what do you need from us to make it happen. Thanks
How to edit LMS Sensei? wp bakery cannot edit, elementor also failed, so how?
Hi Yucheyahyasukaca.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
We are unable to add widgets. Its not showing me any widgets option when creating mega menu. Do we need to do some setting to enable it?
Hi Skillanything.,
Please navigate to Appearance -> Menus -> Select Header Menu -> Check Use as Mega menu as shown in the screenshot.
Refer: https://prnt.sc/PFQJoCK6TsDH
Thanks!!
Hello, before I buy this theme. I would like to ask if this also include the LMS Course? We brought a theme but it is not included in the plugin so we cannot add courses. We need to purchase it separately. Is this theme of yours included all the plugin required? no need to purchase it separately?
Hi.,
Thank you for contacting us.
Please send request for our demo : https://lms.themessupport.com/request-demo/
Plugins are included in our theme package, there is no need for you to purchase them. However if you want premium features of the plugin and premium support, only then you need to purchase a separate license for it.
More info can be read here : http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/
I can’t access the demo site (ref: https://prnt.sc/52i2JPC-HI0Z)
Hi.,
Thank you for contacting us.
Currently we don’t have demo for this theme. Our support team currently working on it. You may able to get a demo on this theme with a week or two.
Okay. Thank you! please send me an update regarding the demo. Thanks!
Hello any update regarding the demo? Thanks!
Hi Joeri11a.,
Kindly provide a valid email id to get an activation mail for the requested demo.
Link for Request Demo: https://themessupport.com/request-demo/
Thanks!!
Presale Question:
Can you have users signup for ( free ) classes – without registering a user account?
We want people to signup but without having to register an account.
Thanks!
Hi.,
Thank you for contacting us.
Yes, you can have free courses for your users if they have registered with your site.
Please send request for our demo : https://lms.themessupport.com/request-demo/
Hi! Some day’s ago, i have a e-mail massage the wp website, when the DesignThemes Core Features Plugin (4.5 version) has a E_error.
The error massage:
A(z) /home/floralin/elearning.floralinformatika.hu/wp-content/plugins/designthemes-core-features/custom-post-types/dt-statistics.php file 879 row a E_ERROR type has error massage:: Uncaught Error: Call to undefined function get_user_field() in /home/floralin/elearning.floralinformatika.hu/wp-content/plugins/designthemes-core-features/custom-post-types/dt-statistics.php:879
Stack trace:
#0 /home/floralin/elearning.floralinformatika.hu/wp-content/plugins/designthemes-core-features/custom-post-types/dt-statistics.php(423): dt_get_statistics_students_list(10, 1)
#1 /home/floralin/elearning.floralinformatika.hu/wp-content/plugins/designthemes-core-features/custom-post-types/dt-statistics.php(46): dt_get_statistics_students()
#2 /home/floralin/elearning.floralinformatika.hu/wp-content/plugins/designthemes-core-features/custom-post-types/dt-statistics.php(
: dt_get_statistics_tab(‘dt_statistics_s…’)
#3 /home/floralin/elearning.floralinformatika.hu/wp-includes/class-wp-hook.php(308): dt_statistics_options(’’)
#4 /home/floralin/elearning.floralinformatika.hu/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(’’, Array)
#5 /home/floralin/elearning.floralinformatika.hu/wp-includes/plugi
can i help me? thx Peter
Hi.,
Please mail us your site (WP & FTP ) login credentials via the right bottom form located @ https://themeforest.net/user/designthemes So that, we can check the issue and let you know.
Thank you!
OK, I’ve sent the credentials. thx peter
Hi.,
Thank you for sharing credentials with us we have replied to your mail kindly check the mail and let us know so that we can get rid of them.
Thank you!
Footer disabled after migration, How can I add footer section
Hi.,
Please help us have a better understanding of it by getting back with any screenshots like references and also issues and along with your site credentials (WP &FTP access logins) details., So that., we can check and let you know the solution.
Please send your request to us directly at this email support@wedesignthemes.com
Thank you!
1. ‘Registration confirmation will be emailed to you.’ I do not receive any email for confirmation. I keep on asking for support but all I get is ‘kindly refer to this…’ which does not solve my problem.
2. I translated all templates with Loco Translate & Poedit. Still for the courses details the words 2 Lessons 2 hours 0 minsStart Date : 23/03/2023 Capacity : 6 Complexity : incepatori, usor – are not translated. I asked 3 times for support. I ALWAYS get useless answers after 24-48 hours, such as – Kindly navigate the loco translate => Plugin => DesignThemes Core Feature Plugin and try to change those texts into all the template files. after changes have been made clear the cache and check again. if the issues persist again we will check and let you know. – I told that is not working and guess what? they repeate the same answer.
3. When buying a product/course I receive no email for the purchase. WP Mail SMTP has been configured and tested. Your support is asking me to configure WP Mail SMTP. Do they even try to see what is going on in the backend? I have access by SFTP & Admin Dashboard.
4. The Aspect<LMS Child Options is totaly displaced. I click on General and all the content I find displayed at the bottom of the page.
5. If you cannot provide support for this problems just tell me and I shall not wait for weeks for you to do something.
Hi SDV2020.,
1) Regarding your registration mail issue it’s not a theme issue or plugin issue. It’s a default WordPress registration process and kindly check with the hosting provider whether the email function has been enabled on the server.
2) Your query has been resolved kindly have a look. For your reference, we have attached a screenshot kindly have a look.
Refer: https://prnt.sc/ldSWNBROOYbI
3) Kindly contact your hosting provider to enable mail services on your site.
4) We have checked the buddha panel options they are working fine but the design issue happening because the third party may affect the design so kindly deactivate the plugins one by one and check the issue. if the issue persists we will check them for you.
5) Sorry for the inconvenience, we have resolved your queries kindly have a look.
Thanks!!
1. After contacting the hosting provider I understood the problem was not with the hosting but with settings in one of the plugins. Again you gave the wrong information. But now you know and you could avoid doing this with other customers. 2. It took you a week to understand and stop giving me the same useless advice. 3. Again you are wrong because the mail on my site working fine. 4. buddha panel is still not working fine.
Hi SDV2020.,
Sorry for the inconvenience, we have already mentioned that the third-party plugin has conflicts with the buddha panel. Kindly deactivate the third party plugins one by one to check the isssue.
Thanks!!
Hi. 1. is it possible to show solution to quiz as images as well? 2. If i create 10 quiz for the course, is it possible to state that we only want to show 5 quiz on front end for student?
HI.,
1) You can create a question as images as well.
Please refer: https://prnt.sc/XheEnPB_a7Ow
2) We are sorry to say that we do not have this option in our LMS theme. We will try to provide this option in a future update.
Thank you!
Hi if someone selects a quiz, is it possible for random quiz to be shown everytime and not the same quiz all the time?
when i install demo content will damage my website with critical error message
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!