1178 comments found.
Hi – just paid to extend my support; left a message on the “hotel booking” forum – I need the updated files for some plugins, thanks https://support.nicdark.com/themes/ticket/updating-wpbakery-page-builder-plugin-revslider/
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hi, thanks, I already left a message there – waiting for reply
thanks
Good morning, before making the purchase, I need more information with the functionality of integrating the site with booking and airbnb, where can I find it? Thank you so much
Good day
I have downloaded a theme template from this site https://elements.envato.com/account/downloads, and I am experiencing an issue with booking option on the template do you offer support
Hi,
please contact the team using the contact form present on our profile here : https://themeforest.net/user/nicdark
Have a nice day Nick
Hello, i am unable to find the theme “http://www.nicdarkthemes.com/themes/hotel/wp/demo/chalet-wordpress-theme/”
Please provide me the theme item url. I need to purchase the theme.
I’m little bit confused. Why the demo is different?
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi ! I am interested in your product, but have a question before buying it. Do I need the Elementor Pro Version or do I get along with the Free Elementor just changing logos etc.
Hi. I am looking for hotel booking reservation template and after researching, I found that yours might be the one suitable for me.
Tried using the Pre-Sales Questions Link, but kept on getting error messages.
Just several questions to make sure that I understand everything correctly: 1. iCal Calendar sync – I have Channel Manager Australia which manages all my reservation across different platforms, and its calendar is sync with my iCal. How do I sync this with my Channel Manager? If I sync it with iCal only, will new reservation made in website sent to Channel Manager? 2. Is it possible to add additional services, like transfers, snorkeling, etc? 3. Can I sell stand alone products, like tour packages, without doing hotel reservation? 4. Payment gateway – WooCommerce
Hi,
if you get some error messages please use the form present on our profile here : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi I want to now the actual version of this theme. I can’t open a ticket because the support expired. I think the connection with envato plugin don’t work well for install the last version. Can you help me? thanks
Hi,
please contact the team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdarkHave a nice day Nick
that is not a technical question is only now the theme version, because it seems that this theme don’t have upadte serveral time ago, the version 2.6 still the same in the last update you tell on 25 may 2023. I down load the installation wordpress and its the same.
Hi,
you can contact the form for every questions, technical or not, pre sales only for say Hi
.
If you download the theme and the version is the same as yours means you have the latest version. Every time you see an update from the themeforest page it doesn’t mean that the theme has been updated in its files but only the tags or images of the previews that have nothing to do with the theme itself.
Have a nice day Nick
I have a support licence however when i go to create a support ticket, it is stating that my purchase code in invalid. Can you please assist me with this?
Hi,
If you still have problems to open a ticket please send me your purchase code and user informations through this contact form -> https://www.nicdark.com/support-registration-login-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye 
What is the current version of the theme? I can’t find it anywhere.
Hi,
please contact the team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi, I didn’t update my site yet because when I first did Elemtor crashed everything. On the documentation on http://documentations.nicdark.com/ I cannot find anything about Elementor or the change from WP page builder. How is that? Is there a possibility to get an documentation how to update without crashing my site completely? Regards, Chris
Hi,
please contact the team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi I have 2 ticket pending from many day, can you solve them urgently thank you!
Hello, Nicdark. How are you guys?
I have some pre-sales questions. I have looked at the description of your plugin, but I’m not sure if it fits to our scenario here. Could you help me, please? These are very specific to our situation, so don’t worry if your plugin doesn’t cover everything.
Situation: I have a project that receives people only when we have events. It is a project that has 3 hostels of different sizes and features. There are different kinds of events and, therefore, the price to visit and to sleep here are different according to each event. If someone wants to sleep here, they cannot sleep on varied dates. They will pay the price of the total event and enjoy all the perks of the event.
For example: There are 2 events in a given month. 1. The first event costs $100 to visit and $350 to sleep the 3 days of the event. 2. The second event costs $70 to visit and $600 to sleep the 7 days of the event.
We would like to know if it is possibile to do the following with your plugin:
1. Rent entire hostel, room or only beds: we have family and group options to rent not only the bed, but the entire room or the entire hostel for the event. Each with its own prices.
Something like this:
- Category: Hostel ($1500)
- Sub-category: Rooms ($1000)
—- Items: Beds ($350)
The person can rent just a bed for the duration of the event, they can rent the room for their family for the duration of the event or they can rent the entire hostel for their group for the duration of the event. It can’t be less than the duration of the event. They can always checkout early if they wish, but they can’t purchase fewer days than the event’s duration unless the event allow it.
For example: In an event of 10 days, you can stay 10 or 5 sequential days. There would be two options when deciding to rent the bed/room/hostel.
Something like this:
- Category: Hostel (10 days – $1500; 5 days – $900)
- Sub-category: Rooms (10 days – $1000; 5 days – $600)
—- Items: Beds (10 days – $350; 5 days – $250)
2. Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday).
3. Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history.
4. Possibility to only allow purchase of fixed dates of the event. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full packet of 3 days for X price.
5. Allow people to manage their bookings and payments.
I understand these are very specific and the plugin may not cover every aspect. If you could just inform me what can e done, I’d be very grateful. Thank you ahead of time for your time and work.
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hello,
I am having issue with import Demo, am unable to import demo with localhost
https://prnt.sc/1kjOfJ5g4yBXHi, google maps stops loading the moment you activate Litespeed plugin. Can you resolve this?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hello Nick hope your well. on the theme you have an option to add a review how can it be done ? Is it possible or its just but a design
Also Nick Can I add VR capabilities using a plugin like WPVR
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Hi how do i disable the room size icon from the website?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hello, My ticket has been pending for some days now. Please resolve urgently!
Hi Nicdark I see that this year the template was updated and Bakery is no longer supported. In the future the template is 100% Elementor? There will be no more support or update with bakery?
Hi,
please contact our team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdarkHave a nice day Nick
Message sent
after booking reservation in my dashbord not showing booked reservation
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hello
Can it be added within the search engine for CHILDREN? Only GUEST appears but does not specify adults and children
Hi,
thanks for the interest.
To ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Support is very slow, if any. I have been waiting three days for an answer. I’m starting to regret buying this theme
Sorry ! I did not know that, the support does not work on Saturdays and Sundays. I look forward to your reply. Thank you !