4275 comments found.
Hello, in most of our activities, we see the phrase “Please upgrade to the pro version of WpBakery”. Our activities are to edit e-mail templates etc. Wasn’t it included with the paid version of Wpbakery when we purchased the theme?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
is incredible that you dont approve my refund… What support team is this??? I told you many times i’m unable to use your theme!!!!
I’m not able to use wp-bakery!!!!!!! i’m not developer.
Please REFUND me now!
Thanks
Hi,
Hope you are doing great let me clear something for you on it our theme is compatible with both page builders and can use Elementor and Wp Blaery refund is not possible as your statement is not fulfilled refund please contact support team they can guide you about element or use with our theme step by step Important Note: we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
You are wrong! i think this is a fraud! I will contact Envato market for this!
You sell something that is not true!
If you are a serius team approve my refund because your theme is not compatible with Elementor!
i would really appreciate it please contact our support team and they will help you for sure if your issue is not resolved it will be refunded than i hope you will try that thanks,
You dont understand bro… it cant be fixed because is not compatible with Elementor page builder…. Why you dont understand this???
Or are you pretending not to understand?
Team cant help me… because theme is based on wp page bakery and not in ELEMENTOR! The heart of your theme is wp bakery page builder..
Hope you understand now!
No one has guided you properly, as it seems like you are unaware that our theme works 100% with Elementor without using WP Bakery. Even though you can delete WP Bakery, more than 4500 users are using it. So, specifically for you, there is a misunderstanding, nothing else. Our theme is purely Elementor-based, and even though you imported the WP Bakery demo, you still don’t understand that we are saying it works 100% without WP Bakery. You never reached out to our support team. We could have declined your refund request, but we respect our customers, so we have processed your refund. We hope you will come back to us when you realize that those features are not available in other themes. BEST OF LUCK.
Guys we tried to create a ticket on yoru website but it says that we reache dmaximum tickets. It was our first one…???
We have two questions: locations – it doesnt work properly and we need to fix and edit the cities because it generated auto as a mess. How to do it? Your vide tutorial didnt help at all.
And, morr important question: free job package. We tested it and the next day email been sent that job expired but we created the package for 30 days. Why? How to fix that?
How to restrict employers to post free job once only??
Thanks, please reply. Since we purchsed we posted few inqueires but never recieved answers.
Hi,
I hope you are doing great last time you connected with us was in 2021
as per system records,
Ticket : #629913 Email : clubjg*@gmail.com Check and Reply URL : https://support.eyecix.com/view.php
so you can ask unlimited questions in the old ticket reply you created in 2021 as you will not be able to create a new ticket reason is that 1 purchase is for 1 user ticket with unlimited questions, follow be
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check the ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Regards,
We just purchesed the another theme from you last week. Ok. amyway, we need help.
We tried to add this ticket but it doesnt work.
How to restrict employers to post only free job one time not always? How to edit locations? Your videos doenst help at all.
are you able to check old ticket .
We tried but it didnt work.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
if your ticket is not working well could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .Best Regards,
Hello guys!
We face problems with job posting. The jobs do not add to our job lsitings. It doesn;t work at all. We tried many times to add job vacancies by using the inside website and registered outside as a new customer. It doenst work at all.
WHY the jobs cannot be seen on the page?
Hi,
I hope you are doing great last time you connected with us was in 2021
as per system records,
Ticket : #629913 Email : clubjg*@gmail.com Check and Reply URL : https://support.eyecix.com/view.php
so you can ask unlimited questions in the old ticket reply you created in 2021 as you will not be able to create a new ticket reason is that 1 purchase is for 1 user ticket with unlimited questions, follow be
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check the ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Regards,
Hi there, how is it possible to get jobs, by import Freelancer of Flexjobs, only from the Netherlands? Now I get jobs from all over the world. Thank you. Greetings. TM
Can someone help me please? gr TM
please call on skype so team can check it for you thanks,
Hi, there is a problem to change the font for h2 elements in theme options (careerfy fancy title h2). Even if we change the font in the theme options, this css stil override:
.careerfy-fancy-title h2 { font-family: “Varela Round”; line-height: 28px; font-weight: 400; font-style: normal; color: #333333; font-size: 30px; font-display: swap; }
Is there any other place in the options to set the font of the h2 fancy title?
Best Regards,
Hi, is it really necessary to install the plugins: Classic Editor and Classic Widgets?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hello Team, Please give my refund, theme is not suitable for my needs. Is not compatible con Elementor. As i already told you many times i only buy Themes 100% compatible with elementor.
Please approve my refund or i will contact envato team.
Please let me know.
Thank you
Please approve my refund!
sure we will look into that and get back to you thanks,
Hello, 1. How can I remove company logo 2. Can the job be visible even after expire 3. And I am having issues to import jobs
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi, can anyone tell me where to change the header image for style 1 of the theme. When I add a header image under appearance nothing happens etc…It is frustrating to find where the image can be changed. I appreciate anyone’s assistance.Also I have attempted to to upload changed options to change the “options object” but also nothing gets changed there… this is quite frustrating… thanks in advance.
don’t worry i figured out the main header image issue… was in a place unexpected… thanks
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
This themes and the author a lot of problem or issues, even in their support can’t response in the right time. as you can see a lot of user purchased this themes experiencing problems and poor support. seems they know the problem so that they change or sale the price of the themes. @Themeforest.net we hope you can help us for this many comment as our complainants. REFUND!!!
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
Any updates of my refund? Thank you!
that is already refunded please check your themeforest account and your email thanks,
I’ve already looked at your youtube video tutorials and could not find it there. I’ve also tried your skype and was not able to connect with anyone. So, if I scrape jobs from a portal is there a way to mass import jobs into careerfy?
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
GIVE ME REFUND!!!
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
please please please…. i only bought theme with elementor and your theme is not compatible with elementor!
I’m not developer to use Wp bakery…
Please refund me!
It is compatible with elementor don’t worry support team will hell younyo setup complete without wp bakery only using elementor don’t worry I am sure your issue will be resolved as soon as back from public holidays.
IS NOT!!!!!!!!!!!!!!!!!!!!!!!!!! I WANT REFUND NOW!!!
IS NOT SUITABLE FOR MY NEEDS! PLEASE GIVE ME REFUND! I NEVER USED YOUR THEME!!!
sure we will look into that if that is possible to refund in these case as you said it is not suitable for you we will give you update on it thanks,
1) is not suitable because i thought it was compatible with Elementor….
2) I only buy themes that are 100% compatible with Elementor.
Please approve my refund!
please contact with support and they can help you to setup 100% demo in elementor if not that we can look the refund request thanks,
Demo not working.
I wanted to purchase, but a lot of negative comments from people who just purchased this theme and the demo has not been working for a week. is anyone actually supporting this theme?
Hi. Thanks. I have managed to purchase, but mistakenly purchased two licenses instead of one. I had other things in my basket, and was not paying attention. You can see this is genuine, as only just made the purchase. Can I get a refund for one of the licenses, please?
Hi,
Hope you are doing well noted that https://themeforest.net/refund_requests/new you can request for duplicate license here we can investigate it don’t worry thanks it will be refunded.
Regards
Hello. Thanks. I initiated the refund request yesterday as advised for one of my two licenses only. It now needs you to respond. It takes several days for the money to come back to me, so can you please respond to it now? Thanks, in advance.
Hello. Can you please kindly respond and process the refund as you promised? Why the delay in reponding?
sure don’t worry it will be as promised in 2 to 3 days .
Ok. Is this a joke??? First we faced problems to download and upload to our website. NOW we choose the theme but any changeds we make in the theme doesnt saved. !!! What is going on??
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
Hi there.
We purchased your theme yesterday. But it doesn’t work. It doesn;t download to our website theme. WHY?? We used to buy from you and things were ok. Why it doens’t work????
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
Hi, I have bought the theme and logged a ticket but have not received a response. It appears responses are quicker via the comments. My logged issue is that the location manager is stuck in an endless loop attempting to get the data…
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
Hello! hope you are doing great.
I have bought your theme, installed it and working on it. I am facing an issue in your theme. On admin panel icons are not loading. Kindly check the screenshot here ( https://prnt.sc/Dk2MU6LgHoEC ).
I have checked it in development mode on desktop and there icons are loading properly but on server these icons are not loading. ( https://prnt.sc/fALiYxImQkV1 ).
Can you tell me the possible reasons of it and what I need to check to solve this issue.
Awaiting your reply.
Thanks and Regards Sunny
I would like to add that everything (plugins) are upto date and having latest versions. Also I have tried by uploaded a fresh copy of careerfy-framework but still the same issue.
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
Okay, thanks for the update. I will wait for your reply when your team is back on work.
Regards
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Pre-Purchase Questions
I am trying to choose between Careerfy and JobCareer. Are there any standout features of reason we should choose your theme over the alternative?
Thank you for providing additional information about JobCareer and its standout features. I apologize for not having access to the specific details about the theme’s latest updates and features beyond my knowledge cutoff in
The features i mentioned, such as the Resume Builder in PDF, Live Chat, and Export Resume, sound like valuable additions that can enhance the functionality and user experience of a job board or career-focused website. Resume-building capabilities and the ability to export resumes in PDF format can be beneficial for job seekers, providing them with convenient tools to create and present their credentials. and there are many more features which other themes are not offering
Having a Live Chat feature can also be beneficial for both job seekers and employers, as it allows for real-time communication and support, potentially improving the overall user experience on the website.
I encourage potential users to visit the live demo of Careerfy at https://careerfy.net to explore these features and experience the theme firsthand. Exploring the live demo will provide you with a better understanding of how the theme functions and whether it aligns with your specific requirements and preferences.
Remember to thoroughly review the documentation, user reviews, and ratings to gather as much information as possible about the theme’s performance, flexibility, and customer support. This will help you decide based on your unique needs and priorities.
Best of luck in your evaluation process, and I hope you find the theme that meets your expectations and requirements!
Where can I find the Theme documenation ?
