4284 comments found.
Pre-sale questions After purchasing theme Can you guide me to change the name from employer to a contractor for example or job seeker to subcontractor in your theme as I dont know if those are static or variables within your database?
Can I add more field in company registration or upload license within the profile as PDF upload, such as second name and his position company IDs as numbers, and to make editable within there profile such as others?
Can I integrate WP PRO Advertising System plugin within your theme to display advertisement and to display ads statistics within the company data after login?
all above said you can do that all above said in our system thanks,
Thanks, I need and seeking ability to provide Ads for registered paid useres where they can see there statics after ads showing in website, is this something doable to integrate a 3rd part plugin such as integrate WP PRO or any other within your theme to provide this?
you can use third-party plugin all ads plugins can work good with our theme thanks,
There are some significant bugs. Can you let me know if they are being addressed?
1. Regardless of the individual settings, I have tried them all, you cannot show candidate profile information without contact form on, and if it is on, it is on for anyone with a package (I force all employers to have a package setup, so there is a free package for employers and candidates). ALL packages can contact freely if contact form is on. But if you turn it off, then none of the candidates details, images, etc. show up.
2. The radius for search breaks the search by location function. Regardless of the location, if the radius is set then all of the jobs show up. Search is otherwise useless. Because it is rare that someone knows exactly what city to look in, or they have to enter in the city names around them, one by one, to find what they are looking for.
Not sure why there are so many good reviews, I have had this for like 2 years and it has always been something that seems pieced together from older technology (the fact that it uses WP Bakery at all is a testament to that). This app is, and has always seemed, like just patches upon patches, after-thought after after-thought. From the VERY unthought out and overcomplicated interface to non-functioning pieces. I find it highly likely that people build sites with this that never actually end up used.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
I have some doubts before purchasing the theme: 1. does the google map API will be provided by you or i have to purchase it from google.
api need to purchase it from google,
Hello, in your demos there is nothing about zoom integration. Is it possible ? Also I would like to make paid function for looking into CVs, is it possible to do it with some content restriction plugins ? Thannks
Yes we have both features feel free to purchase that
- How to add/modify/remove fields from cadidates and employer registration form.
- How to add Google recaptcha in every forms of the website.
- How to export all candidates/employer/resumes/all company profile list data.
the asked feature captcha we have in all form and tou can export candidates in our system for other things you can use wp all export plugin,
Hi there, can Careerfy integrate with Pipedrive or Zapier? Thanks Russell
No it’s not
Hello, for days we have been receiving spam jobs. Can you prevent anyone from posting this? We only want to post our own jobs. no one else should be able to post.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Does it only auto import Job title and Job link or it also auto import job description full text?
description full text dpends on api some job providers gives full description full text and some of them not,
Can it import description or not? Even if description is short or long.
yes you can import,
is there a admin panel dashboard?
yes you can get it after purchase ,
is there a demo admin panel? & can we generate reports for all applicants
Hi,
Hope you are doing great could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .where we can have live demo for admin thanks,
Best Regards,
Hello, in most of our activities, we see the phrase “Please upgrade to the pro version of WpBakery”. Our activities are to edit e-mail templates etc. Wasn’t it included with the paid version of Wpbakery when we purchased the theme?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
is incredible that you dont approve my refund… What support team is this??? I told you many times i’m unable to use your theme!!!!
I’m not able to use wp-bakery!!!!!!! i’m not developer.
Please REFUND me now!
Thanks
Hi,
Hope you are doing great let me clear something for you on it our theme is compatible with both page builders and can use Elementor and Wp Blaery refund is not possible as your statement is not fulfilled refund please contact support team they can guide you about element or use with our theme step by step Important Note: we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
You are wrong! i think this is a fraud! I will contact Envato market for this!
You sell something that is not true!
If you are a serius team approve my refund because your theme is not compatible with Elementor!
i would really appreciate it please contact our support team and they will help you for sure if your issue is not resolved it will be refunded than i hope you will try that thanks,
You dont understand bro… it cant be fixed because is not compatible with Elementor page builder…. Why you dont understand this???
Or are you pretending not to understand?
Team cant help me… because theme is based on wp page bakery and not in ELEMENTOR! The heart of your theme is wp bakery page builder..
Hope you understand now!
No one has guided you properly, as it seems like you are unaware that our theme works 100% with Elementor without using WP Bakery. Even though you can delete WP Bakery, more than 4500 users are using it. So, specifically for you, there is a misunderstanding, nothing else. Our theme is purely Elementor-based, and even though you imported the WP Bakery demo, you still don’t understand that we are saying it works 100% without WP Bakery. You never reached out to our support team. We could have declined your refund request, but we respect our customers, so we have processed your refund. We hope you will come back to us when you realize that those features are not available in other themes. BEST OF LUCK.
Guys we tried to create a ticket on yoru website but it says that we reache dmaximum tickets. It was our first one…???
We have two questions: locations – it doesnt work properly and we need to fix and edit the cities because it generated auto as a mess. How to do it? Your vide tutorial didnt help at all.
And, morr important question: free job package. We tested it and the next day email been sent that job expired but we created the package for 30 days. Why? How to fix that?
How to restrict employers to post free job once only??
Thanks, please reply. Since we purchsed we posted few inqueires but never recieved answers.
Hi,
I hope you are doing great last time you connected with us was in 2021
as per system records,
Ticket : #629913 Email : clubjg*@gmail.com Check and Reply URL : https://support.eyecix.com/view.php
so you can ask unlimited questions in the old ticket reply you created in 2021 as you will not be able to create a new ticket reason is that 1 purchase is for 1 user ticket with unlimited questions, follow be
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check the ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Regards,
We just purchesed the another theme from you last week. Ok. amyway, we need help.
We tried to add this ticket but it doesnt work.
How to restrict employers to post only free job one time not always? How to edit locations? Your videos doenst help at all.
are you able to check old ticket .
We tried but it didnt work.
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
if your ticket is not working well could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .Best Regards,
Hello guys!
We face problems with job posting. The jobs do not add to our job lsitings. It doesn;t work at all. We tried many times to add job vacancies by using the inside website and registered outside as a new customer. It doenst work at all.
WHY the jobs cannot be seen on the page?
Hi,
I hope you are doing great last time you connected with us was in 2021
as per system records,
Ticket : #629913 Email : clubjg*@gmail.com Check and Reply URL : https://support.eyecix.com/view.php
so you can ask unlimited questions in the old ticket reply you created in 2021 as you will not be able to create a new ticket reason is that 1 purchase is for 1 user ticket with unlimited questions, follow be
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check the ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Regards,
Hi there, how is it possible to get jobs, by import Freelancer of Flexjobs, only from the Netherlands? Now I get jobs from all over the world. Thank you. Greetings. TM
Can someone help me please? gr TM
please call on skype so team can check it for you thanks,
Hi, there is a problem to change the font for h2 elements in theme options (careerfy fancy title h2). Even if we change the font in the theme options, this css stil override:
.careerfy-fancy-title h2 { font-family: “Varela Round”; line-height: 28px; font-weight: 400; font-style: normal; color: #333333; font-size: 30px; font-display: swap; }
Is there any other place in the options to set the font of the h2 fancy title?
Best Regards,
Hi, is it really necessary to install the plugins: Classic Editor and Classic Widgets?
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hello Team, Please give my refund, theme is not suitable for my needs. Is not compatible con Elementor. As i already told you many times i only buy Themes 100% compatible with elementor.
Please approve my refund or i will contact envato team.
Please let me know.
Thank you
Please approve my refund!
sure we will look into that and get back to you thanks,
Hello, 1. How can I remove company logo 2. Can the job be visible even after expire 3. And I am having issues to import jobs
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
Hi, can anyone tell me where to change the header image for style 1 of the theme. When I add a header image under appearance nothing happens etc…It is frustrating to find where the image can be changed. I appreciate anyone’s assistance.Also I have attempted to to upload changed options to change the “options object” but also nothing gets changed there… this is quite frustrating… thanks in advance.
don’t worry i figured out the main header image issue… was in a place unexpected… thanks
Hi,
Hope you are doing great
Important Note : we have introduced video Tutorials Step By Step Help to Setup Our theme and plugins https://www.youtube.com/c/eyecix/videos
Also could you please connect live support at skype , our skype id : eyecix
https://web.skype.com Note: On Skype Direct Call Only Thanks .or
Our ticket system please create a ticket at https://support.eyecix.com/open.php if you have already created a ticket then check ticket status at https://support.eyecix.com/view.php support ticket system does not allow more than one ticket for 1 purchase-code so you can ask Unlimited Questions in the old ticket you have created just keep the old ticket ID Number to Contact us in future,
Best Regards,
This themes and the author a lot of problem or issues, even in their support can’t response in the right time. as you can see a lot of user purchased this themes experiencing problems and poor support. seems they know the problem so that they change or sale the price of the themes. @Themeforest.net we hope you can help us for this many comment as our complainants. REFUND!!!
Hello,
Thank you for reaching out, and I appreciate your consideration. I apologize for any inconvenience caused. I wanted to inform you that we are currently observing a public holiday until the 2nd of July, 2023. However, rest assured that we will prioritize your request and expedite it to our technical team as soon as we resume normal operations.
Please accept our apologies for any delays in addressing your concern. If you have any urgent matters or require immediate assistance, please don’t hesitate to let us know, and we will do our best to assist you.
Thank you for your patience, and we look forward to serving you promptly upon our return.
Best regards, Alan
Any updates of my refund? Thank you!
that is already refunded please check your themeforest account and your email thanks,
