987 comments found.
Hello, I would like to know if the DOKAN plugin was used in the free version for multi-vendors, and if the documentation includes a demo to install it.
Hi,
Yes, you can use the Dokan plugin for managing multiple vendors on your website. You can find documentation and guidance on how to set it up on the official Dokan website.
Thanks!
After purchasing and installed then got message. Broken Themes. The following themes are installed but incomplete. Stylesheet is missing.
Hello
Please follow our documentation how to install theme with demo content. https://support.xpeedstudio.com/knowledgebase/where-i-will-found-theme-documentation/
If you need more help open support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Typography’ not found in /home/r62414echi/fabricantfenetre.com/wp-content/themes/marketo/inc/shortcode/xs-nav-button.php:115 Stack trace: #0 /home/r62414echi/fabricantfenetre.com/wp-content/plugins/elementor/includes/base/controls-stack.php(2356): Elementor\Xs_Nav_Button->_register_controls() #1 /home/r62414echi/fabricantfenetre.com/wp-content/plugins/elementor/includes/base/widget-base.php(1044): Elementor\Controls_Stack->init_controls() #2 /home/r62414echi/fabricantfenetre.com/wp-content/plugins/elementor/includes/base/controls-stack.php(541): Elementor\Widget_Base->init_controls() #3 /home/r62414echi/fabricantfenetre.com/wp-content/plugins/elementor/includes/base/widget-base.php(181): Elementor\Controls_Stack->get_stack() #4 /home/r62414echi/fabricantfenetre.com/wp-content/plugins/elementor/includes/base/controls-stack.php(313): Elementor\Widget_Base->get_stack() #5 /home/r62414echi/fabricantfenetre.com/wp-content/plugins/elementor/core/files/css/global-css.php(120): in /home/r62414echi/fabricantfenetre.com/wp-content/themes/marketo/inc/shortcode/xs-nav-button.php on line 115
I bought this theme with another account! This problem has been occurring for some time! Please explain to me what needs to be done!
Hi,
All support requests like this are handled via our support desk. Open a support ticket with the error and environment setup details. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Hi
Can we implement product variations slider like in below link https://www.washingtonvapeswholesale.co.uk/products/ske-crystal-original-disposable-vape-20mg-600-puffs-pack-of-10?variant=47325736370456On click on variation image, that variation to be selected automatically in the dropdown of variations.
Hi,
I’m sorry. This feature is not available in the Marketo Theme.
Regards
Hi,
We need below customization, can you please help us with quote and timeline to complete below if you offer customization.
Woo Commerce Customization for Payments and Dues Amount – Need to Provide Options in backed to Admin:
1) Under each customer, the admin can select the option of cash collection.
2) Now, after clicking on cash collection admin can see the existing list of Total collected cash, Total Due, and option to add new offline payment collection.
3) After clicking on the new collection a form will open which will have fields – Date, Amount, next payment date and remarks and then admin will save the record.
4) Customers dues list on date selection and email to due customers.
5) Now these details will also be visible on the customer account.
(On every customer payment added by admin in backend, the Total cash collected, Total due amount should be refreshed in real time on both admin and customer accounts, need to integrate an amount calculator)
Thank you
Hi,
Please reach out to our concern team here https://support.xpeedstudio.com/customizations/
Thanks
Hi, Not able to send requirement as I am getting error on submitting. Submission rejected, token invalid. Is there anyway to send you requirement.
Hi,
I can’t see any issues with the submission form. Anyway, you can also mail us at support@xpeedstudio.com
Thanks
Hello,
Please deactivate our license from our old website in which it is active and make it live as we want to use it new website. We didn’t remember where we use it exactly last time. Please help us regarding this.
Hello, Any luck regarding our request?
Hi,
To deactivate your license, we need your purchase information and domain URL. Please open a support ticket at: https://xpeedstudio.ticksy.com/
Thanks!
Hello,
We cant open a ticket as our support expired. We emailed purchase code details to support@xpeedstudio.com 2 days back.
Please deactivate it asap.
Thank you.
Hi,
We’ve deactivated the license from your old website. Now you can use it on your new site.
Best Regards
Thank you so much.
I need to know why my key is giving me a warning that i dont have any activations left if i never had a site activated with that key, and now that i am going to activate it I get that error. and I cant go by support because my support have expired. and this is my website. https://prycity.com I never used this theme before on any website using the registration and now that I wish to use it on my website it is saying that I don’t have any activations left.
It is that somehow my purchase key eather was used on another site or it might be an error because I only used it once on this site but changed it to another theme and I did not have to activate it the first time I purchased it If it is activated on this site then reconnect it since it is giving that warning, And I need this site working because I will use it with Durkan.
Hi,
Sorry for the inconvenience. The purchased code is generated from Themeforest and the activation/deactivation process is automated from the system. There is no chance to use it on another site. Whenever you move/switch/reinstall the Theme, you have to deactivate it first, then you will be able to reactivate it later. It may happen when you switch the theme to another theme.
Anyway, please renew your support subscription or you can mail us at support@xpeedstudio.com including all of your purchase information.
Thanks
Hello;
I have completed all the required processes to install this theme in my WordPress. But it does not work properly. I have already activated the license and it shows it is activated but after a certain time, my WordPress repeatedly informed me to activate the license.
Demo content did not install properly. Please check the attachment and website zainaat.com
I need feedback from your end.
Hi,
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Hi
Does this script support RTL? Does this script support multiple languages? Does this script have a language switch option in the front end?
Hi,
It’s a WordPress theme and it has RTL support. In order to use it in multiple languages you have to use a Translator plugin like WPML. Moreover, the Marketo theme is compatible with the WPML plugin.
Thanks!
Are any WPML plugins available for free for they are premium?
Hi,
WPML is a premium plugin. You can explore details from their website.
Thanks
I am escalation matter here with regards to theme activation , I have sent email and respond was that I have to log a ticket , note I can not log a ticket as support expired and it doest make sense that I buy now because I do not need any support should basic thing like theme activation be working I wasnt going to be here, therefore I request the matter to be resolved on your end please do attend
Hello
Please renew your support and open a support ticket.
Regards
Why must I renew support ?
When I buy this theme wasnt I supposed to activate my lisence on my own ? I can not renew or buy a support just a basic activation which you as a developer should enable you customers for activation and reset
Hi,
Definitely, you can Activate/Deactivate the license from Appearance > License yourself. You have the theme documentation too. Furthermore, If you need our help after support expiration, you have to renew the support subscription accordingly.
Thanks for understanding me.
Regards
I can not deactivete because the previous hosttiung I had has deleted,Now I want to use the theme again for commerce. thats all required it should be hard to reset an activation
Hi,
This comment section is intended for general inquiries, not technical support. For license-related issues, please email us at support@xpeedstudio.com or open a ticket at https://xpeedstudio.ticksy.com/, providing the necessary purchase information.
Regards
Too many Bugs in Mobile view
Hi,
Please feel free to contact us through our support desk if you have any issues. With your URL and a screenshot, create a support ticket. Therefore, let’s look at: https://xpeedstudio.ticksy.com/
Thanks!
I’ve recently purchased the theme and not able to import the demo content as it says that no activations left. Also, is it possible to use Dokan with the Furniture theme to build it as a multi vendor website?
All support requests like this are handled via our support desk. Open a support ticket with your URL and a screenshot. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
I need a theme compatible with Dokan but I dont want to use WP Bakery, Beaver, Elementor, etc, just Gutenberg Editor. Is this possible with your theme? Thanks, Francisco
Hi,
Our theme is already compatible with Dokan and our theme is built with the Elementor page builder.
Thanks!
any chance to have a website with this template like: 1 product with auction option or buy now, or 1 product auction only, 1 product buy now only. is that possible? the only vendor will be me, so i will add products for sale.
Hi,
Currently, in our theme no support for product auctions.
Thanks!
I purchased this theme and installed it on premier.lk and activated the license. I wanted to modify the website content and I deactivated the license and activated it on my laptop. After modifying the content I deactivated it from my laptop and try to activate the license again on premier.lk. but now it’s giving “No activation left. what could be the reason?
Thanks
Hi
,
We got your email about the issue. Already we fixed it and replied. This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and issue details. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Hallo as i wrote Before our site www.portaorologi.it has having troublles after last update because the mini cart does not show items after changing pages. People can’t buy because it is impossibile to reach the cart. Our support period has expired after having bought it 2 times. I cant open a ticket. I will complain it with envato team. Tell us how to solve it or how to go dirctly to cart page when click on the cart on top without showing minicart. We are very disappointed.
Hi there,
We solved the issue and updated our theme. If it’s not working on your site. It can be any configuration issue or plugin conflicting issue. If you don’t want to renew your support period please email to support@xpeedstudio.com. Our developer will assist you.
Regards!
Hallo after last update in which you say you solved the problem of items not swon in cart it still happens. Cart doesn’t show items when changing pages. Also Woocommerce says that the theme contains outdated copies of some WooCommerce template files
Hi,
In our theme, we fixed the product not showing issue in the cart. Still, if you face the issue please open a support ticket with your URL. So our support team will check: https://xpeedstudio.ticksy.com/
For the Woocommerce massage, we’ll check and update our theme as soon as possible.
Thanks!
Hallo it is not possibile to open a ticket because my support period is expired. The problem is not solved with last update and you ask me to buy support to open a ticket. That is not correct.
And anyway I am talking about mini cart. Waiting for you solve this is it possible to open the cart instead of showing minicart?
Hi there,
We solved the issue and updated our theme. If it’s not working on your site. It can be any configuration issue or plugin conflicting issue. If you don’t want to renew your support period please email to support@xpeedstudio.com. Our developer will assist you.
Regards!
Greeding Can you Suppout multipal subdomains in your support system ? I have a domain and I create some multi subdomains on this and i create shops on these subdomains.I want to confirm that if I PURCHASED this theme then your system can support me or not and you can add my domain and subdomain in your data base.
Hi there,
One license for one site. If you activate the license on one site you cannot activate it on the other site until you deactivate the first one.
If there is any miscommunication please let us know.
Thanks!
I have one site but I want to create subdomain in site so I want to use same theme in all subdomain because I have one domain in I’m creating subdomain. In that case if I’ll buy you’re theme you’ll allowed me to use theme in my subdomain.
Hi,
There is no option to keep activated the license on multiple sites even if it’s a subdomain.
Thanks!
hello,
team we are using your theme for our website we wanted this demo of sliderrevolution to use with your theme can u help us with that :
https://www.sliderrevolution.com/templates/visual-art-forms-slider/since you already have access to premium version of sliderrevolution can you export and send us this demo.
Hi
,
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open a support ticket with your URL and issue details. So we can take a look: https://xpeedstudio.ticksy.com/
Thanks!
Hi, I have purchased a Marketo theme purchased license which is mistakenly used in the demo website I want to reset my license.
Hi,
No worries. Please deactivate the license from the demo website and then activate it on the main website. Make sure you’re using the same email that you used for the demo site license activation.
If you face any difficulty please open a support ticket with your URL and issue details. So that, we can take a look: https://xpeedstudio.ticksy.com/
Regards 
Hello, do you have the ability to sell digital products? Example: someone purchases a product and then either have the ability to download a file or that file link is emailed to their purchaser account shortly after?
Hi,
Yes, you can add the downloadable products and the client can download the product after purchase.
Thank you