3043 comments found.
Hi
Where does this problem come from?
Warning: Invalid argument supplied for foreach() in /home/hote4170/public_html/wp-content/plugins/sohohotel-booking/includes/functions/backend/general/shb-core-functions.php on line 2813
Hi ahmeterhan,
Please open a support ticket and I’ll be happy to assist: https://quitenicestuff.ticksy.com/
Best regards
Presales question. Do you support Day out packages (Spend the day) where people come in the morning and leaving the afternoon? Charges will be made per person.
Hi onlinepin,
Thanks for your interest.
Soho Hotel only supports overnight bookings currently.
Best regards
Hi, I was wondering if it’s possible to add an availability calendar to the accommodation page? I know you can see the availability in the single booking form, but it would be more user friendly to have a calendar placed on the page itself. Thx
Hi laurahambrouck,
Yes you can show availability with this calendar: http://themes.quitenicestuff2.com/sohohotel/demo1/home-v/
But it’s for the entire hotel, not a single accommodation.
If you need help setting it up feel free to email me: hello@quitenicestuff.com
Best regards
Hi. Please, I opened a ticket and support expired. The ticket only needed an acceptance from me to be solved, at this moment I can’t reply anymore because I don’t have access. Is it possible to get your help to finish resolving the issue?
Hi attraversiamobh,
Sure no problem please email me and we will continue: hello@quitenicestuff.com
Best regards
Hello. I sent you the email but haven’t had a response yet. I thank you in advance for your help.
Best regards
Hi attraversiamobh,
Could you try resending your email using the form on the right side of this page: https://themeforest.net/user/quitenicestuff
Best regards
Also I should add that I checked my email inbox and I responded to your email on the same day you sent it, so I’d recommend checking your spam email box.
Best regards
Thanks. I sent the mail again via https://themeforest.net/user/quitenicestuff
Hi, Please for the Rate Variations, it is time consuming entering the rate variations manually for all the rates, I have about 8 rate variation for each apartments (52 total). Changing prices and rate variations is really time consuming. Can we simply have a choice to set rate variation in percentage. So like 10% off for 1 week, 15% off for 1 month. So all we have to do is just change the regular prices and the rate variations can calculate automatically. Please
Hi dhoyin,
I agree having a percentage option would be useful, I’ll certainly look into this for an update.
Best regards
Hello, we cannot update the WPBakery plugin. We have updated the theme, installed the theme plugins, but when we try to update WPBakery we get the following error: “An error occurred while updating WPBakery Page Builder: To receive automatic updates license activation is required”
Hi adbalagr,
1.) On your downloads page find “Soho Hotel”, click the green “Download” button and select “All files & documentation”: https://themeforest.net/downloads
2.) Unzip the file, inside you’ll find a folder named plugins, and inside this a file named “js-composer.zip”
3.) Login to your WordPress dashboard, go to “Plugins”, deactivate and delete the “WP Bakery Page Builder” plugin (don’t worry this will not remove any content)
4.) Click “Add New” and upload and activate the “js-composer.zip” file
Best regards
Havent tried to update Bakery manually.. but I think I found a bit of bug. After the latest theme update, if I do a reservation while I am still logged in, at the check out it shows it and calculates it as double. It also seems to keep (in the cookie?) the latest booking even if you have removed it from the checkout. Of course this is not really an issue since we do not accept users registrations. Just thought you needed to know.
Hi adbalagr,
I can’t replicate this problem in my own installation.
Please email me with your website URL included and I’ll take a look at the problem for you: hello@quitenicestuff.com
Best regards
Hello! How do i change Page Header text color? Default its black but i need to change it to white. Black text dosnt show on my new background image.
Good day! I can’t open a ticket because support has expired, but after updating the theme to 4.2.3, our villas pages are no longer available. Everything else works, but the villas pages are not available.
I’m trying to update not the first time and every time the same thing, I have to roll back to version 4.2.
Hi MrBuch,
Go to “Settings > Permalinks”, set as “Plain”, save, then set as “Post Name” and click save again.
This will regenerate your .htaccess file and fix the problem.
Best regards
Thank you, quitenicestuff for the fast solution!
Hi,
I have detected a bug in the theme, from a client’s reservation. A client has chosen a room that is unique and when making the reservation he has managed to do it with 2 units.
After much analysis of the situation, I have detected that if the user, when selecting the room, double-clicks very quickly, it allowed 2 rooms to be selected, instead of only having one. And at no later time did he warn of the impossibility.
I just updated the theme to the latest version and it doesn’t seem to happen now. Was this bug known? Before I had V4.0.7 – 24.01.2022.
Greetings and thanks
Hi olenakravchenkoua,
It was a known bug which occurred in some browsers, but yes indeed I fixed it with a patch update a few months ago, so running the latest version of the theme will solve all problems.
Best regards
I want to block all date of august but i can’t find where to do it.
Hi jamesonthermitus_,
Please email me and I’ll be happy to help you with this: hello@quitenicestuff.com
Best regards
Please assist how I can update the WP Bakery plugin. I have downloaded All the files but I cannot find the plugin in the “Plugins” folder.
Hi spaik95,
On your downloads page make sure you select “All files & documentation”, unzip the file, and inside the “Plugins” folder you’ll find a file named “js-composer.zip”, this is WP Bakery Page Builder.
Best regards
Do I have to delete the current plugin and upload the new one?
Depends on your WordPress version, it may let you just upload the new plugin and overwrite the old one. But if it doesn’t, yes you can delete the old version (this will not remove any content).
Best regards
Thank you for your prompt reply but I noticed that there is a new version. I have just downloaded 6.11 but the 6.13 version is already available.
Hi spaik95,
I’ve updated download package to include the new version now.
Best regards
Hello, I’m having a problem with the site setup. When I click on hotel pages, I get a “Page Not Found” error. I am sending the wordpress password. You can do a clean install if you want.
i solved this problem. for friends who need help; “Permalink Structure” from permalinks should be selected as “plain”
Hi atabayraktar01,
Just to clarify, actually you just need to regenerate your .htaccess file which you can do by going to “Settings > Permalinks”, set it as “Plain”, save, then set it back to the option you originally had selected (such as “Post Name”) then save again.
Best regards
Hello, I want to this theme, but I think payment methot bu not looking turkish payment methot for example pay-tr or iyzico and, payu ? Have you got this theme ? If you have this theme i buy it.
Hi skaanturel,
Thanks for your interest.
Yes Pay-tr or Iyzico and, PayU are all supported.
The theme uses WooCommerce to process payments, and WooCommerce has payment extensions for all of the payment gateways you mentioned.
Best regards
Hello,
We talked about active payment systems such as PAytr, iyzico, and payu. You also told me that these processes are happening. I installed the pay-tr plugin. But when I complete the payment by credit card command, the transaction sends me an e-mail. Can you check ? Pay-Tr didn’t work if I had to explain it briefly
Step 1 : https://prnt.sc/6xEeSq03P8kq
Step 2 : https://prnt.sc/BULv9YzysgqJ
Step 3 : https://prnt.sc/bpvQh9wBhdg1 Long time this screen wainting…not responding
If you help me send administrator login information.
Hi skaanturel,
Thanks for purchasing!
Sure happy to help with this, please open a support ticket here: https://quitenicestuff.ticksy.com/
Best regards
I sent the support request. Im waiting… thank u very much
How can inform the guests about the cancellation policy. We can write somewhere a text in order to check it before the reservation? Even if we have to update the payments-refunds manually from our payment processor.
Hi oumpas,
I’d recommend adding your cancellation policy and other booking terms and conditions in the WooCommerce terms and conditions section, the user will need to check a box to agree before continuing with the booking. Please email me if you need help setting this up: hello@quitenicestuff.com
Best regards
Thank you! I will try it!
I can’t open a ticket because my support has expired. I tried updating the theme to version 4.2.3 where you made changes to the sohohotel translate plugin. In the previous version a multisite wordpress installation was required for each language. In my case, with the update, the sites are no longer connected to each other even if the language selection menu is active. The documentation indicates a new way to have the site in multiple languages. Do I have to switch to the single installation of Wordpress and redo the whole site or am I not understanding how to proceed? For now I’m back to version 4.2.2
The latest WooCommerce update also detects an outdated template in the theme with this message: soho-hotel/woocommerce/checkout/review-order.php, soho-hotel/woocommerce/myaccount/orders.php version 7.0.1 is obsolete. The current version is 7.8.0 Will the theme continue to be compatible with WooCommerce without giving problems even in version 4.2.2? Best regards, Maria.
Hi Maria,
For setting up translation, please email me and I’ll be happy to assist: hello@quitenicestuff.com
Regarding WooCommerce outdated files, I’ve released an update for this which you can get from your Themeforest downloads page: https://themeforest.net/downloads
Best regards
My client is running Version 1.9.4 still and is now having problems not be able to save changes. With so many major updates and rewrites since then, is it possible to update to the current Version 4.2.3?
Hi does this theme support multi hotels
Can I use to setup a platform where I add multi hotels and people can book and pay with woocermce payments
Hi hashim25,
Thanks for your interest.
Yes multiple hotels are supported, and yes you can make WooCommerce payments.
Best regards
I am looking into purchasing this template again for another customer. But since we had some issues with PHP settings I wanted to find out what is the most stable and supported version of PHP? in my studies it looks like to be running smoothly at version 8.0, at 8.1 in shows only one error and at version 8.2 it falls apart with dozens of errors. And this is already after moving to a better hosting than the one that was breaking the website all the time.
Hi cgant,
I’ve tested the theme with PHP 8.0, 8.1 and 8.2 and don’t get any errors, so all 3 should work fine.
If you email me your WordPress login details I’ll check your website: hello@quitenicestuff.com
Best regards
Just to add to my previous message, I checked the theme more in PHP 8.2.
There are no errors, but there are many “Deprecated” notices coming from WooCommerce, not the theme.
If you check the WooCommerce supported PHP versions you’ll see that it only supports up to PHP 8.1 currently, but they recommend using 8.0: https://woocommerce.com/document/server-requirements/
Also if you check the supported PHP versions for WordPress, it says PHP 8.0, 8.1, 8.2 have “beta support” meaning they are still working on it: https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
So I suggest the best version of PHP to use with WordPress is either 7.4 or 8.0.
It takes time for the WordPress development community to catch up with new PHP versions, so you definitely don’t want to be running a brand new PHP version on a live production server.
Best regards
Hello,
I have a question before buying. I would like to give children separate prices according to age. E.g.: Free for ages 0-2, 2-6 years old 10 usd/night, 6-13 years old 20 usd/night.
It is possible?
Thanks Istvan
Hi Istvan,
Thanks for your interest.
Yes you can do this, you can create as many custom “guest classes” as you want.
So for example you could delete the existing “Adult” and “Child” guest classes and then create your own e.g.
-Adult
-Child 0-2 yrs
-Child 2-6 yrs
-Child 6-13 yrs
And yes you can charge a different price for each guest type.
Best regards
Thanks. We create websites for Hungarian accommodation, and this is really great news. We will be shopping soon.
Hi, thanks for the theme. But we have started to receive errors out of nowhere. Can you please specify if they can be connected to server settings or something is wrong with the theme? These are the errors we get:
Warning: session_start(): open(/var/cpanel/php/sessions/alt-php74/sess_fa0094cf277c935ebcfbb3a1487cd516, O_RDWR) failed: No such file or directory (2) in /home/kundzul1/public_html/wp-content/plugins/sohohotel-booking/sohohotel-booking.php on line 20
Warning: session_start(): Failed to read session data: files (path: /var/cpanel/php/sessions/alt-php74) in /home/kundzul1/public_html/wp-content/plugins/sohohotel-booking/sohohotel-booking.php on line 20
Warning: Cannot modify header information – headers already sent by (output started at /home/kundzul1/public_html/wp-content/plugins/sohohotel-booking/sohohotel-booking.php:20) in /home/kundzul1/public_html/wp-includes/functions.php on line 6896
Hi cgant,
Your web server doesn’t have PHP sessions configured correctly, you can contact your web host and ask them to fix this for you.
Best regards