1277 comments found.
Is this theme compatible with PHP 8.0 or 8.1?
It is compatible with both mentioned PHP versions: 8.0 and 8.1.
Hello, with last update, the title of features have disappeared on sidebar. I can only see the “read more text”. Could you tell me please how can I solve this? Ej. https://www.clinicadentaltxantrea.com/features/pediatrica-padi/ Thank you
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
When I select the Theme Options section and click, for example, on the fonts section, it is not selected, but remains further on Main
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Is it WordPress 6.4.2 ready?
Yes, it is.
Hello, I’ve faced problems with the services after configuring the child theme. They seem to be inaccessible, and when I navigate from the main services page to an individual service page, I encounter a 404 error (page not found). Can you please assist with this issue?
best regards,
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, why search widget find only blog posts and not pages too? Thanks
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
i’m going to buy this Theme , so i need more information. is it possible to check this and answer me to continue the buy process. 1. i need a Right-to-left website and disable accessibility of this for site viwerers , is it supported? 2. the specific font is requred , can i change the contetnt font ? 3. the booking an appointment for visit is must important , is it support or have any section to register the patent and ask to visit a doctor ? so he/she must search the calneder (persian hijri) and check if the doctor is available and the time is free and ask the appointment and recive the recipt by email or SMS. 4. i want to change the color to specific color that match a color code, is it possible to change theme to that color code ? 5. doed this theme is responsive and in computer or mobile and tablet is shown in right format ?
1. Yes RTL mode is available. You can check it on demo site by picking Direction: RTL from ‘Style Selector’ on the right. For example on main demo here: https://quanticalabs.com/wp_themes/medicenter/home/
2. Yes, fonts are configurable under Theme Options in admin area.
3. Theme is not including booking functionality, so you will need to install some plugin for that.
4. Yes, you can change theme colors under Theme Options.
5. Yes, it is.
for 2 , i need to install another font, i will purchase that font . do you help me to install the font ? for 4. i need to change the color to a specific color that is not included in the pallete. i need to change the color to #7b9966 or another color code for 3. which plugin exactly you prefer that compatible with this theme ?
2. After you will install the font, you just need to write its name in Theme Options. If you won’t be able to install new font on your own we can do this for you as a custom job.
3. Unfortunately I’m not able to make recommendation on that. Every well developed plugin should works well with MediCenter.
4. Yes, you can use any custom hex code value, not only the ones from palette.
Please update theme with latest version of Rev Slider, because of security threat:
https://patchstack.com/database/vulnerability/revslider/wordpress-slider-revolution-plugin-6-6-15-author-arbitrary-file-upload-vulnerabilityWe have the newest version of Rev Slider included for next theme update. It should be released in the upcoming days.
Thank you. I can see the new update now
Yes, it is available. You’re welcome!
Any plans on another update to resolve this? https://patchstack.com/database/vulnerability/revslider/wordpress-revslider-plugin-6-6-20-authenticated-author-stored-cross-site-scripting-vulnerability?_a_id=350
Yes, we’ll add the newest version of Slider Revolution with next theme update, which will be available in upcoming weeks.
Hi. How can i edit top bar? i mean social icons, address and basket icon. I want to add language switcher and search icon there, is it possible and how?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Why can’t I edit the right Sidebar in Features? https://files.fm/u/4n39gfgqaj
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, how to edit vc_shortcodes-custom-css? I can’t find it anywhere after demo import
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello, I am buying this theme for a client. Can I get a demo access/images/videos to the admin panel so I can check how easy it would be for them to manage the theme as it is one of the requirements ?
Hello,
We’re not providing demo version/access before purchase. You can find some videos under theme description at the bottom here.
I changed the header background colour but now there is an ugly border around the main menu items. I’m looking to remove the border around the main menu items. Has anyone done this? Can someone help?
Anyone?
Hi, for any support or assistance related to our products, we kindly request that you utilize our dedicated support forum at support.quanticalabs.com Thank you!
other customer, same problem. the blog does not work correct and the licence expired.
If the visitor click a paging-link in a posts-category-page, the visitor get a 404 error. Where can i solve this bug?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
this is the second time, with the same bug. i can’t create a new topic, because i cant find a option to create. the results of the keyword blog & 404 are to much. Please answer my question here. Or send me a link with a solution. “Forum available in read only mode.” i have write you that the licence is expired and i will not buy another one because of a bug. i have buy your theme twice. and it is the same bug. it’s not my fault.
You can create topic here, please note that you need to have valid support period to do that. Otherwise forum is available in read only mode. Mentioned issue isn’t theme bug but it is caused by incorrect WordPress configuration setting on your side.
“You don’t have permission to create a new topic.”
You need to be logged in and you also need to have valid support period to create new topic. If you have created topic about this issue in the past, please search for it, you can still be able to access it in read only mode.
iam and was logged and i had wrote two times that the license is expired. the same routine of your support, like my other case/customer. so you give me only an answer if i buy a new lincense. this is a bug on two projects. just because we only noticed it after the license expired, we now have to pay extra
We fix all bugs on a regular basis, all of them. We never leave our customers with a broken or unusable item. However, the support policy is strictly defined. Thank you for your understanding.
you don’t read the lines and problems of your customers and then claim that it is up to the customer that there is a problem? It’s not just your business politics, it’s arrogance. I’ve been in the business for 10 years. Develop and buy themes yourself. I have only seen this kind of behavior from you. There can be no question of support here. This problem is not recorded in any of your documentation. You haven’t even listened properly and claim that your themes are perfect and it’s definitely not a bug. I will now use my multiple licenses to rate you. Unbelievable such an arrogant, unreflected behavior.
I’m sorry for any inconvenience caused. We take customer feedback seriously. If my response came across as arrogant; it was not my intention. We’ll investigate the issue thoroughly. If you extend support, we’ll be glad to assist further. Thank you for your understanding.
no iam not understanding and i will not. it is a bug, not a cosmetical correction. the theme does not work, how it should be. and it is not the fault of the customer. i will not pay extra money for bugs of your theme.
Once confirmed, we’ll swiftly address these issues and release an update. Thank you.
how will you do this? You didn’t ask specifically.
this answer and this support is a cheek. i have report this bug 7 month ago, nothing is happend. the same answers. the same “buy lincence”.
https://support.quanticalabs.com/forum/topic/39793/archive-category-redirect-to-home/
Please check if answers provided there are not helpful in your current case. If not, we’re open to assist, anyway as discussed before you will need to have valid support to get help. The support rules are the same for all users and described under support policy.
Contact Form not working, i setup smtp in siteground but its not working why?
Hi, for any support or assistance related to our products, we kindly request that you utilize our dedicated support forum at support.quanticalabs.com
To access the support forum, please create an account on the platform if you haven’t already done so. Once you have your account, you can create a new topic and provide us with the details of your issue. Thank you.
Theme update 14.0 WPBakery Page Builder update (to version 6.13) doesn´t work. Old WPBakery page builer plugin deleted, no update possible, please check/help. Regards Rainer
Please re-download theme and try again, should be fine now.
Doesn´t work. I downloaded again, upload not successful. Please check again.
In this case please create new topic on our Support Forum our team will check what is wrong on your end and provide assistance.
I have 3 licences, 3 times update WPbackery doesn´t work. I´ll wait, I think you`ll fix the problem, when you get a lot of complains.
We tested an update on our end and it is working correctly. For now we also don’t have any reports from other users, so that might be something wrong on your end.
Now it work perfect. Thank you.
You’re welcome!
Please update theme for Rev Slider 6.6.14, because of security threat:
https://patchstack.com/database/vulnerability/revslider/wordpress-slider-revolution-6-6-12-authenticated-arbitrary-file-upload-vulnerability?_a_id=350Thank you for pointing that! We will provide update with next theme version.
Do you have an estimated date? Because all medicenter websites with the use of rev slider are vulnerable for this security leak. The critical severity of this leak is 9.1/10. Please release an update asap! Or at least release the rev slider version 6.6.14 to your customers.
We should be able to prepare an update in next few days, you should be notified via email, once it will be available.
New version of theme with Revolution Slider 6.6.14 included is available, so you can update.
Hello, our supporte just expired, but we just want to know how to remove this sidebar on the blog post pages – https://drajulianaesteves.com.br/2023/06/liquen-escleroso-da-vulva/ – Can someone just give us the directions please? Thanks a lot!
Hello,
We’re providing support only via our support system, you need to renew support period, to get help.
Support Is Slow…. I posted a support and more details were requested and everything seems to be in slow mode…. 48368
Please check replies in your support topic, it has been answered few hours ago. If you will have further questions, please add another post there. Thank you!
Nope. You replied that it was Wordfence preventing the map editing, but there is no wordfence in use at the website. That is disappointing because that is telling me that you just assume answers without proper service.
Please check our reply in the support system, we provided reply + screenshot with Wordfence error message from your admin area. I hope it will be helpful.
my apologies. I have seen the updates you suggested. Much appreciated!!!
I’m glad to hear that! You’re welcome!
do you have any new amazing features compared to 2 years back on the theme.
You can check full theme changelog here: https://quanticalabs.com/changelog-medicenter-health-medical-wordpress-theme/ to know what functionalities has been added compared to your current version.
