1224 comments found.
Hi My client bought the theme and I’m building for him. I would like to make a ticket on your ticketsystem but the purchase code cannot be verified. How can we fix this?
Is there a changelog for the latest update?
Hi,
You can check the changelog from this link: https://gloriathemes.com/docs/eventchamp/eventchamp-changelog/
Best regards.
Im rebuilding my website and when I registered I find out that my website was created without “www”. After fixing that I was unable to register again. I try to create a ticket but it does not work. What should I do? Thanks
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Does let me create a ticket. Its grey
“does not”
Your support is expired. You need to renew it.
You can renew your support from this link: https://themeforest.net/downloads
Best regards.
No. I will not going to pay 58.63 only for this. I prefer install another Theme….
Thousands of users use our theme without any problems, and the problem you mentioned is caused by an error related to you. In order for our team to review and provide support, you must renew your support in accordance with Envato policies.
Best regards.
So…. I have to pay 58.63 if I want to change domains or if I forgot to install on “www”.......NO! I will not
If you just want to change the license, please send us an email from our profile. We will help.
Best regards.
Thanks
What does GDPR compatibility exactly mean? Does it mean that the Theme has an integrated system to manage consent for cookies, etc.
Hi,
Yes, it does.
Best regards.
Does this script support HLS 3 with VAST Support?
Hi,
We haven’t done a test on the things you’ve stated.
Best regards.
Hi! 1. its tickera app compatible? 2. oxygen builder compatible? 3. can i use my own woocommerce payment gateways? 4.can i create admin for ech user for multiple event organizers? each organizer can create his event? 5. the ticket buy buttons are hiden, can i move to the bottom for fast sales? https://prnt.sc/nBqS2h5Rchsl
Hi,
1. Yes, it is.
2. No, We are using WPBakery Page Builder.
3. Yes, you can.
4. Yes.
5. Yes.
Best regards.
Hi On the theme overview I see the event plugin Events Manager with the supported plugins. In the themeoptions I can see the other option but not Events Manager. Is this wrong on the theme overview here on ThemeForest of is this supported? (I’m working on a website of a client who bought the theme.)
Hi,
You can choose other plugins from the theme settings and then install Events Manager.
Best regards.
Hey, my theme has a registration key issue. I have only used it on this one website: https://www.eastafricaarbitration.com/
This has happened twice now. Please correct this error. I dont think I have to buy another licence coz the theme is only used on this one website alone.
Steven
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Pre sales Question: Do you allow a staging site license so we can develop the site and then transfer to the live environment with the purchased license? Thanks in Advance.
Hi,
You can move your license to another domain name. Thus, you can migrate from the test environment to the live site.
Best regards.
Thank you for the reply. Much appreciated.
Hi, I just purchased “Eventchamp Theme v2.1.2”. When I want to activate the theme, I am informed that the “item purchase code” (cfr PDF file with the files) has already been used … It’s normal ?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Hi, I already opened a ticket -> 26886
my ticket was closed without any response, a complaint will be filed with ThemeForest.
I checked your ticket. Your ticket has been responded to by our team, but you have not responded. Then it turned off automatically. Please create a ticket again.
Best regards.
Hallo, I want to add speaker search to a page. But in the theme there is only event search. I speaker search possible?
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/Best regards.
Hi, There is a message appear on my website that the URL have been changed and I have to register the theme, I did not changed My URL and I can not put my lissens of the theme can you help me
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/You can renew your support from this link: https://themeforest.net/downloads
Best regards.
Hi, I did not transfer my domain or my website and it is the same url(https://ex.com.tr/) why I have to renew the support it is your mistake , I have the licenses and that all what I need but I can not register it
This is not an error. You probably licensed your license to another domain. Either open a ticket or send us an e-mail from our profile.
Best regards.
hi, i checked pictures but can i access the adminpanel? most themes support this and i think you would too i need it for my client to buy
Hi,
We don’t have a live admin panel demo. Maybe we can add it in future.
Best regards.
hi, its support to MyTicket Events plugin? we want to have app with qr code to check in visitors
or any other app to check in
Hi,
Yes, you can use it with the theme.
Best regards.
what app do you recommend? free and paid app
You can choose what you want.
Best regards.
Hi, I am looking to buy your theme, but I have few questions: 1. Do I need to buy WP Bakery plugin or it comes for free with the theme? 2. I need it in Italian, does it come fully translated or I need to use a plugin for it? Thanks.
Hi,
1. It comes for free with the theme.
2. The theme is ready for translation. You can auto-translate with the Poedit plugin, if you can’t, our team will give you the translated file in the language you want.
Best regards.
Hi,
I want this to use this theme for a website but before that I need to understand the backend. How the users will be able to submit their events and manage their account. Currently I am not able to register because it giving expired token on demo site. Can you help me here.
Thanks Rakesh
Hi,
Thank you for your interest in the theme. I’m sending you screenshots from the admin panel. It will give you an idea. You can also sign up at this link: https://demo.gloriathemes.com/eventchamp/demo/wp-login.php?action=register
Best regards.
I submitted two support tickets. Please respond as soon as possible.
Hi,
Your tickets seem to have been answered when I checked.
Best regards.
Hello, I want to buy the template, but first I wanted to ask. If we add events and activate the ” purchase tickets ” button on the event page, can we chose where that link redirects to?, Sometimes people just want the button to go to an IG page or Whatsapp chat.
Thank you in advance.
Hi,
Yes, you can do it.
Best regards.
Hi,
Is it compatible with Elementor yet? If yes, I will buy it.
Kind regards,
Hi,
Evenchamp is currently compatible with WPBakery. Elementor support will come in the future.
Best regards.
Do you have an idea in how many time it will be released approximatively?
It’s added to our to do list, but I can’t give an exact date.
Best regards.
another question. When a user buys or reserves a ticket for free, does he receive a ticket in the administrative panel? And how will the event owner be able to read the coupon at the time of the event? Do you have a qrcode or something?
Hi,
We sell tickets with WooCommerce. It will be as if you are selling a free product. Thus, users will have made a purchase. There is WooCommerce support for QR code.
Best regards.