Discussion on Manual - Documentation, Knowledge Base & Education WordPress Theme

Discussion on Manual - Documentation, Knowledge Base & Education WordPress Theme

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1075 comments found.

Hi I bought your theme. I want to use it on another site (= on 2 sites) . can i do it?

One license is for one website. If you want to use it on another website, you’ll need to buy another license.

Thanks

Pre-sales questions which I couldn’t find in the comment so far:

- is the theme code fully compliant with PHP 8.x (up to 8.2 at this time)?

- do you consider adding theme support / compatibility for Gravity Forms (in the near future), and possibly wpForo?

- when setting up a site like the Digital Agency demo…, does that require additional plugins? https://manual.smartwpthemes.com/digital-agency/

The theme is completely compatible with PHP version 8.x and above

Incorporated your inquiry to ensure the theme’s compatibility with both Gravity Forms and wpForo.

The theme only necessitates a page builder plugin such as Elementor and doesn’t demand any other additions.

How do I get “https://manual.smartwpthemes.com/digital/documentation/mega-elements/” as the front page?

First, please use the theme’s import feature. If you prefer not to utilize the import feature, please follow the steps outlined:

1. Create a new custom page from the “Pages > Add New” section.

2. Customize the page’s design using a page builder like Elementor or wpbakery.

3. While designing with Elementor or wpbakery, use the special shortcode labeled ‘ajax load documentation.’

4. If you’re using Elementor, pick the ‘Elementor Full Width’ page template. If using wpbakery, choose the ‘Page Builder (VC) Full Width’ template. Remember to save your changes.

5. Go to “Settings > Reading” and choose the page you created as your homepage.

6. Hit save

Hi There,

Did you have a Cookie Consent function in your theme? Or do I need to install a separate plugin?

The manual theme does not currently have the cookie consent function.

Hi I need to buy this wordpress theme Manual Digital Agency- (Elementor) NEW** how can I get it ?

To acquire the Manual theme, all you need to do is follow this link: https://themeforest.net/item/manual-multipurpose-online-documentation-creative-wordpress-theme/12997044

Thanks

How to change the order of Knowledge Base categories?

Kindly navigate to ‘Manual Options > Knowledgebase > Category Page’ to access the area where you can modify the order of the knowledgebase categories.

Thanks

Need help for how to create my own Knowledge Base categories? After I deleted all demo Knowledge Base categories and create my own new, I cannot see it show up in my website anymore?

Please explore the complete documentation by visiting the manual link URL: https://smartwpthemes.com/documentation/knowledge-base/display-using-shortcodes/

Thanks

I’ve been waiting 8 days for a support response (the thread is now 20 days old and the only response has been to say ‘sorry for late response’; the page says not to bump it so what to do?

It’s #262, and says ‘Awaiting agent reply’.

I can’t use it with my Elementor install as it needs a full theme installed where I have a fixed one that can’t be changed. I was looking for a drop-in Elementor theme I could import into Elementor’s themes pages to use as a Docs template. So I requested a refund. Shame because it looks great but it won’t work with my setup as it’s not an Elementor theme design.

Your previous message was sent 8 days ago, expressing the need for the issue to remain open until the refund was processed. Now, I have an update to share: the item has indeed been refunded, and it is currently under ThemeForest’s control for further action. Please be aware that this process may take some time. Thank you for your understanding.

Ok great thanks

Hi, How can I lowercase first letter of author name in Knowledge Base posts? Currently, it is “Written by Admin” but the user name I already set all in lowercase?

please use below CSS code

span.vc_wrriten_by_text, .vckbpostauthors .kb_post_article_username {
    text-transform: lowercase!important;
}

Thanks

It’s only apply for main web of Knowledge Base categories. When I acces inside one of categories or in any article, it still capitalize first letter? Please guide more.

Kindly utilize the following CSS code:

.vckbpostauthors .item-info span, .vckbpostauthors .item-info {
    text-transform: lowercase!important;
}

Thanks

I’m trying to register for your supportsite but i don’t receive the confirmation mail. I checked my spamfolders in my mailclient and on the server. Nothing received.

I would like to add several custom fields to the “Knowledge base” content type. I’m trying with the ACF plugin, but this plugin does not recognize the custom post types from the theme.

What would be the best way to accompllisch this? thanks in advance, sincerly, Johan.

For comprehensive information on how to present the outcome using the ACF plugin, kindly refer to the following URL: https://bit.ly/3OeEiGS

Also, could you kindly share the username you used to sign up on our support site? This will allow us to verify your account and proceed with its activation.

Thanks

Hi, How can I change the icon image for every Knowledge Base Categories in template?

To update the icon image for each Knowledge Base Category, follow these steps:

1. Navigate to ‘Knowledgebase’ and select ‘Knowledge Base Categories.’

2. Locate the category you want to modify, then click on ‘Edit.’

3. Scroll down the page until you find the ‘Image icon’ option, positioned just above the ‘Add/Edit category’ button.

4. Here, you can change the icon image to your desired one.

Remember to save your changes after updating the image icon.

Thanks

Hi, How can I change the strings “A Knowledge Hub For The Modern Workplace” in knowledge base template?

Simply access the editing mode of the page. Once you’re on the edit page, scroll down until you come across the ‘Page – Title Bar Options (Text, Subtitle & Breadcrumb)’ section. From there, you can easily update the title text according to your preferences.

Thanks

Is the search only performed in post title or also in the body of the post?

To enable the search feature within the body content, follow these steps:

1. Navigate to “Manual Options” in the General Search Settings.

2. Select “Search” and choose “Advanced Search.”

3. Within the Advanced Search options, locate the “Search in Content” checkbox.

4. Check the box to activate the feature.

This will ensure that the search function extends to the body content as well.

I bought the theme but I have this issue which I read inside comments from 1 year ago. The fact it still does not work is really bad and it means you didn’t care to solve this issue which is key, because otherwise we can’t use the features as people who bought the theme.

The popup opens, it’s the ‘activate button’ which does not change after I put the integration with envato inside the popup and activate the key.

–– Hi, I’m having problems activating the license. Pressing the “Active License” button stays in Proceeding and doesn’t go any further. ––

this will make me loose 1 or 2 days with my workflow, I’m sorry but this will not be a good review.

We do care about our product, and we are deeply invested in addressing any issues that may arise. Occasionally, users have encountered difficulties activating the product, particularly when they have added extra plugins that interfere with the popup functions. However, we have found that switching from Chrome to Firefox or any other browser has resolves the problem in most cases, with a success rate of around 99% among our users.

Despite our efforts to modify the code and eliminate the issue, there remains a small percentage (approximately 1-2%) of cases that we cannot control or completely resolve. To assist users in such situations, we offer the option to submit a ticket and provide our technical support team with site access details. This way, our team can promptly activate the license, typically within 30-40 minutes, and at most within 1-2 hours in the majority of cases.

Thanks

Hi team, i’m impressed with your demos and showcase. Currently using Betterdocs for our KB and documentation but it is shortcoming. Is it possible to migrate from Betterdocs to the Manual theme and functions? Thanks in advance, Johan.

For converting existing posts to KB/documentation, you can utilize the ‘Post Type Switcher’ plugin, available at https://wordpress.org/plugins/post-type-switcher/.

If you need to make bulk changes, the ‘Import any XML or CSV File to WordPress’ plugin (https://wordpress.org/plugins/wp-all-import/) can be useful.

Thanks

On the the FAQ’s pages/sections, how do you remove the ”#” at the end of each faq section or change it? Also how do you remove the share on social media links at the bottom of each faq?

Please navigate to the ‘manual options’ section and select ‘FAQ’ followed by ‘Category Page’. There, you will locate the option to enable or disable the Social Share feature. If the option is not present in the theme’s option panel, you can use the following CSS code to remove the ”#” symbol:

.faq-postlink {
  display: none;
}

Hi all

Please how do I access dedicated support section? I purchased the Manual theme and can’t import any demo theme on the Manual theme (I have all plugin installed but gets an error when trying to import a demo them)

Kindly submit your inquiry through our private support desk at https://smartwpthemes.com/submit-a-ticket/

Thanks

Thanks!, Can I sign in with the same account as themeforest?

To activate the account, please note that a new account must be created and the purchase license key must be provided.

Thanks

Hello, for your Manual WordPress Theme can you use the “WPBakery Page Builder” plugin for the site demo “Manual Digital Agency”? or can this site demo only use “Elementor”?

The ‘WPBakery Page Builder’ plugin can be used to create the page, but for the “Manual Digital Agency” site demo, the “Elementor” plugin has been utilized.

Thanks

When I use elementor pro header at KB – Category/Tag Page it doesn’t show.

Could you please confirm if you have applied the condition to display only on category and tag pages? Also, kindly provide us with the website link URL so that we can investigate the issue.

Thanks

How can I add widget just under the tree menu on documentation post type? Or can we remove the tree menu and display our custom tree menu on the documentation post type?

Code modification is necessary to include the widget beneath the tree menu.

It is possible to replace the current tree menu with a custom one through code customization, please note that the custom tree menu replacement will not function properly on the documentation post type.

Thank you.

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