629 comments found.
Hello,
I have purchased your WordPress theme and activated the Interior Design theme. However, I can’t find the Header/Footer settings for individual portfolios. I can modify them for all other pages using ‘Pages,’ but for portfolios, I can’t find the right page. Please see here – https://baudeinhaus.co.at/wp/portfolio/stylish-family-appartment/ and you will see that footer is not visible and header layout is totally different that on all other pages (where I have already choose appropriate layout), for example Kontakt, Unternehmen, Leistungen…
Please tell me where to change layout for Header/Footer for single portfolio item. Thank you
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Thank you.
hello,
my Theratio Client Carousel only shows one image. can you please help solve the issue
thank you
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Sir, Even though my license is expired but help will be grateful for me. How to change the color of a specific Menu? Like I want to change the color of the last Contact Us to Blue. I tried CSS, but didn’t work.
/* Contact Us Color / / .contact-menu .main-navigation ul > li > a { color: blue !important; } */
Reply Soon.
Hi,
Please use this custom CSS code for an active menu item:
.main-navigation > ul > li:hover > a,
.main-navigation > ul > li.menu-item-has-children > a:hover,
.main-navigation > ul > li.current-menu-item > a,
.main-navigation > ul > li.menu-item-has-children.current-menu-item > a:after,
.main-navigation > ul > li.current-menu-ancestor > a,
.main-navigation > ul > li.menu-item-has-children.current-menu-ancestor > a:after,
.main-navigation > ul > li.menu-item-has-children > a:hover:after,
.main-navigation > ul > li.is-mega-menu > a:hover:after,
.main-navigation > ul > li > a.mPS2id-highlight{
color: your-color;
}
.main-navigation > ul > li:hover > a:before,
.main-navigation > ul > li.current-menu-item > a:before,
.main-navigation > ul > li.current-menu-ancestor > a:before,
.main-navigation > ul > li > a.mPS2id-highlight:before{
background: your-color;
}
Thank you!
Thank You for the Reply but it didn’t solve my issue as I don’t need the Action on an Active Menu. See the Link: https://www.dropbox.com/scl/fi/2cedn4m2ud3qugzittzn9/mk-menu-circle.png?rlkey=2dxqqwllk8r0bwd8djcaujmxt&dl=0
The Last Menu is Contact Us, its css Name is .contact-us. I only want to change the Background Color & Color of This Menu Item (Contact Us). My CSS was this, which didn’t work.
.contact-us.main-navigation ul > li > a { color: blue !important; background-color: red !important; }
I added the CSS from WordPress Menu. See the Screenshot. https://www.dropbox.com/scl/fi/b9lqojse3c5j2k3xfdl7h/mk-menu-contact-css.JPG?rlkey=2l0599p9cgcfcvevvtlbt7cry&dl=0Reply Soon.
Hi,
Please use this custom CSS code for an specific Menu item:
.main-navigation ul > li.contact-us > a {
color: blue;
background: red;
}
Thank you!
Huge Thanks to You & your Team. 
You are welcome, Thank you!
New Update of Theratio Fed my Website: Check the Link & tell me the solution. https://www.state1agency.com/rafi-block-house/
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Sorry, my mistake. I enabled Main Theratio Theme instead of Child Theme, which resulted in bad CSS, missing images & colors issue. But still Thanks for your Help.
Also, in your new Theratio Version 1.2.5.2, I found this CSS. Should I keep it or delete it. As I don’t know which Page is it used for or page-id-3355 is what? Reply Soon.
/* Via Theme Starts Here / .blog-post .entry-media img { width: 100% !important; }
.widget_media_image img { width: 100% !important; } .style-2 .octf-cta-header .h-search-form-field { right: 0 !important; }
.page-id-3355 .side-panel { right: auto !important; left: 0 !important; transform: translateX(-100%) !important; }
.page-id-3355 .side-panel.side-panel-open { transform: translateX(0) !important; } / Via Theme Ends Here */
Hi,
Please delete this CSS code in Admin Dashboard -> Appearance -> Customize -> Additional CSS
Thank you!
Hello, my logo is not aligning properly in the mobile header like your logo. Can you assist me with this issue?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
The carousel still does not work. carousell is not displayed.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Theratio – Architecture & Interior Design Elementor WordPress Theme
URL: https://homeworkttcom-n7a3ztmcsl.live-website.com/
I’m unable to get the thumbnails to be the same size.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hey guys, I updated the theme to version 1.2.5.1. But there is still a problem with theme display, the carousel is not working now.
Hi,
Setup responsive for Carousel widget on Tablets/Mobile Phones!
You can easily set up “Theratio Post Carousel” widget for responsive on Tablets/Mobile Phones:
1, https://prnt.sc/h22UOAY4xWpo
2, Tablets device: https://prnt.sc/eLXTkjvl-2qE
3, Mobile Phones: https://prnt.sc/Xsb62imK3MmY
Thank you!
hi, thanks for the quick reply. Unfortunately this doesn’t solve my problem. that client carousel and team carousel are not displayed since the last update.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi just wanting to give you a heads up about a bug. I tried it twice by running my website with a brand new Wordpress install but when doing the demo import from Studio Home (Home 3) it keeps infinite loading at importing sliders. It isn’t frozen but keeps downloading the slides and after a hour you have 1300 times the same slides in the revolution slider.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
Where i find file with instructions for Theratio theme? How can i add other languages?
Best regards,
Hi,
Please read more our documentation online here: http://oceanthemes.net/docs/theratio/
Use the Elementor Page Builder plugin: https://elementor.com/academy/guides-and-tutorials/
Video tutorial guide: https://www.youtube.com/watch?v=L_U0iHYerzk
Thank you!
It’s on the left in the English version: https://new.bakhaty.co/
also can i use a different font in the Arabic version??
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, I have been facing an issue with the Slider. It is throwing an Ajax error when I’m opening it and it’s not letting me open the slider from my WordPress dashboard.
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello! For the life of me I can not figure out why the mobile header is NOT sticky. Even though I have it selected. It worked fine for a month and then all of a sudden stopped working.
I have not loaded or activated any new plugins. Is there something I am missing?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello, I’m having a problem with the contact page when I open Elementor it looks good but when I view the page there is a problem like in the photos in the link below. Page link: https://new.bakhaty.co/contacts/ Images link: https://we.tl/t-EZ7cTzovKW
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
How can I contact support
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Can I update the theme without losing my information and projects?
Hi,
Please don’t worry, Old Data on your website will not be affected.
You can update the theme manually: Download the new theme from themeforest and upload replace with old theme on your website.
Or update the theme automatically using Envato’s plugin: https://www.envato.com/lp/market-plugin/
Thank you!
I sent you an email, but no response Now I am facing some problems with the card of the store and problems with adjusting the invoice and the header, for example when I change any word or any link in them, it causes an error in the display on the phone I also have a problem with my clients’ opinions Thank you all.
Hi,
Sorry, I couldn’t find any email sent to me. Please submit a ticket here and our developer will support for you: https://oceanthemes.ticksy.com/home/100016288/
Thank you!
Hi, i just got the Theratio theme but when i want to install a demo theme it don’t work. The download is very fast and i 3 seconds says Import completed but if i open the site nothing’s there, not even in the page tab or anywhere else. How do I fix this? Thanks
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
After your recent update – there is some problem in theme display, carousel is not working now.
Hi,
1, Please update the Theratio 1.2.5, Elementor, WordPress latest version.
2, Go to edit your every carousel element and edit them and Save change: https://prnt.sc/gTqgw11b25N0
Thank you!
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, Having trouble showing all the categories under portfilio here: https://roubenm.com/portfolio/. Can you please help?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
