6332 comments found.
Hello, I am using your theme on one of my websites. I have added the “Figtree” google font as a default body text font. But When I visit the website it loads up the “sans-serif” font, Why is that?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello, im interested in buying this script because i like the possibilites which it can give me for my woo commerce shop.
My Questions: 1. is it a template or a page builder because i already have a template which also use elementor and i dont want to change it just use more elementor widgets to make the shop design better
2. is it possible to make a specific design or template for every product. so if i have 5 products and the user is browsing trough the shop and watch the products can we give him a specific product page design based on the product he is watching?
Hello,
Impreza theme got a built-in page/template builder and supports WP Bakery page builder, but there’s no support for Elementor. And yes, you can create and assign different templates/layouts for different products.
You can Test Drive Impreza for free and check how it works.
I have purchased, installed and activated version 8.17.1, I no longer have the support license. Still the theme is not automatically updating to version update 8.17.4. It’s like I no longer have rights to the update.
Hello,
If your theme is activated, you should be able to update to the latest version via the WordPress Dashboard or Appearance > Themes. If it won’t work, you can try deactivating your license at https://help.us-themes.com/ (“Licenses” page of your profile) and activate it again at WordPress Impreza > About. Let me know if it resolves the issue and if you’ll be able to update after reactivation.
Hi guys, do you know when the theme will be updated to support Font Awesome v6?
Hello,
This feature is not yet scheduled. You can subscribe to and vote up the relevant Feature Request.
Hi, just a question, is this theme ready for PHP 8.1?
Hello,
Yes, it is. Also, make sure you’re using the latest versions of WordPress and other plugins you use for everything to work smoothly with PHP 8.1
i was purchased this theme few months ago ….issue is that when i was add section in Live edit and hide the toolbar all functions are working fine but when i save it and test live its not coming like that
Hello,
The issue you described might be due to caching plugins. Try clearing the cache and checking the appearance again.
If it won’t help please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
done but same issue and i cant create ticket cox my support for Impreza has expired. But i already send email for the same.
Recently I am facing a situation where we have to comply with all requirements for Content-Security-Policy. There seems to be the need to put some special tags in CSS, JS, iframe, etc.
Does your theme comply with all this and if not, how can we customize it ourselves?
Hello,
This is a complicated question. Please create a ticket on the Support Portal so our support team could investigate. Thanks in advance!
this template supports WooCommerce Auctions – WordPress Simple Auctions plugin?
Hello,
We never tested this plugin. You can Test Drive Impreza for free to check how it works.
Hello, on one site we are using old CORSA v1.8.7. We need upgrade WP and PHP etc.. is possible use this obsolete theme? Or is exist newest version available?
Hello,
Corsa is the old theme that is no longer supported. You can migrate your site from Corsa to Impreza following this guide.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
hi this site is using impreza. How can I make the part in the picture impreza can you give me information? https://i.imgur.com/LriApZG.png
Hello,
This is the Grid/Listing element with the Grid Layout which you can check here.
If you need further assistance, please create a ticket on the Support Portal and our team will gladly assist and guide you.
In the link you give, the link goes to the articles. I want it not to be clickable and I want to add the article myself, can you help me?
Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hey. Im trying to remove the rel=”noopener nofollow” from the read more button on my grid listings. I tried the solution found here, but it did not work. Any help you can provide here?
https://help.us-themes.com/impreza/tickets/47104/#reply-200279Hello,
This is a complicated question, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Updated to latest version and the blog feed template looks like crap now. Images are huge and updating image size does nothing.
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello. I use the theme on two sites. On one theme updated to version 8.17.3. On the second 8.16 there are no more updates. What can be done? Thank you
Hello,
Please check if the Theme is activated. The activated one should allow you to update to the latest version.
Thanks, it helped. An update arrived overnight.
hi my support is finished – i found bug in theme can you please fix this bug
when i use woocommerce when use this filter ?orderby=price the query contain AND ( cc_postmeta.meta_key = ‘_price’ ) and it skip product that don’t have price i have 300 product with price and about 2000 product with no price
Hello,
According to the code you shared, it seems that you’re using the WooCommerce product sorting or its re-styled version via the Product Ordering element.
Both are using the built-in WooCommerce functionality, and the sorting you mentioned is most likely its feature.
To test this, you can switch to the Storefront theme (made by WooCommerce authors) for a moment and check how it works. If you’ll be able to replicate the issue, we won’t be able to resolve it on our end, unfortunately. In this case, it’s better to contact WooCommerce support regarding this issue.
Hi, I have had this theme for over a year, it’s absolutely been good to me, but lately I’ve run into an issue, and I’ve checked my plugins and nothing seems to be fixing it. Whenever I go to edit live it states “XHR: Request was not sent”
I was able to find a post from the user support forum but the person never got back to you, so I’m not sure how to resolved it. Any help would be greatly appreciated it. Thank you.
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
Hello, before I posted here, I tried to create a ticket, because I owned this theme for years, I no longer have support. Is there an email or alternative way I can submit a ticket? Thank you.
Hello,
We recommend extending the support license in order to receive support services. If you consider the issue to be critical, you can use the contact form here.
Hi, I can’t seem to find the proper answer so I’ll ask over here. I would like to know if the regular license may be used on multiple websites or just one. Thanks
Hello,
Every license purchased allows activating one site as “production” and one site as “development” for testing purposes, with the coming soon mode always on.
Note that you can always Test Drive Impreza for free to check how it works.
hello, good afternoon I install this complete and it appears perfectly in quote mode. Plugin: YITH WooCommerce Request a Quote but when I customize it in reusable templates for the store, the “add quote” button disappears
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
I tried to do it, but my support has expired 
Hello,
We recommend extending the support license in order to receive support services. If you consider the issue to be critical, you can use the contact form here.
Is it possible to have a popup button in top menu that opens a video?
Hello,
You can create a Reusable Block with the needed Popup element. After this, you can add this Reusable Block as a menu element at Appearance > Menus (the “Reusable Blocks” checkbox should be active at the “Screen Options” section at the top).
Do I need to buy support every 6 months to get updates?
Hello! All of our buyers have lifetime access to Impreza’s updates. I.e. you will be able to update the theme until we are releasing any new versions. Kind regards.
Hi,
Suddenly on only one of my pages, all menu items are active: https://www.hojskolendk.dk/infomoeder/
Only on Firefox.
Why is that? All is updated 
Best regards.
Hello! Looks like the issue has been solved, at least right now in Firefox I can see only one active menu: https://prnt.sc/09KcYxJPzivN
Please let us know if the issue persists by creating a ticket on our support portal: https://help.us-themes.com/impreza/tickets/
Kind regards.
Hi, it’s still the same: https://prnt.sc/XcqIW2KngRY1
Hello,
This case needs more data to investigate its reason, please create a ticket on the Support Portal and provide your WP admin credentials via private reply so our support team could investigate. Thanks in advance!
