4030 comments found.
Hello, I would like to start a blog. Please tell me if your theme is suitable for affiliate marketing?
Hi,
Thank you for your interested in our theme.
Yes, this theme is designed to seamlessly accommodate any type of blog. Furthermore, you can leverage any affiliate marketing features with ease when using this theme.
Best Regards,
PenciDesign
Hi, I used this theme on a domain before and now want to use it for a new domain but the activation is not working even though I deleted the previous domain. It’s saying it’s still being for that domain though I deleted it and have no access to it. How do I resolve this?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
HI, I’m lost in your theme.. there are so many layouts..
Could you make a layout identical to The Washington Post? https://www.washingtonpost.com/ I love that style!
If you can do it, I’ll buy it now!
Thank you!
Hi,
Thank you for your interested in our theme.
Yes, you can create a website similar to that one using our theme 
Best Regards,
PenciDesign
i’m not very good so if you create a demo import with that srtyle i can easily install it.
Hello,
Currently, we don’t have a demo that looks exactly like that. However, you can set it up to resemble that website’s appearance. Below, you can explore some demos with a similar style that can be adjusted to achieve the desired look:https://soledaddemo.pencidesign.net/soledad-times-magazine/ https://soledaddemo.pencidesign.net/soledad-daily-news/ https://soledaddemo.pencidesign.net/soledad-the-graph-newspaper/ https://soledaddemo.pencidesign.net/soledad-world-express-news/
Best regards,
PenciDesign
Hi,
Thank you for your interested in our theme.
Yes, of course, you can do that. You can place it anywhere you would like.
Best Regards,
PenciDesign
Thank you very much for your information i will buy as soon as
Hello, I have several questions regarding this template
https://soledad.pencidesign.net/soledad-art-magazine/First: Can I use it in RTL format without formatting problems?
Second: Can I customize the appearance of the logo through the Elementor editor without resorting to the template settings section?
Third: Are there options in the template that allow me to activate specific color gradations on all the properties of the template?
Fourth: Can I do the dark mode feature with the ability to add two logos with different color tones, the first in the normal mode and the second in the dark mode
thank you very much
Hello,
We appreciate your interest in our theme. Here are some answers to your questions:
1/ Certainly, you can easily use it in RTL format without encountering any issues.
2/ This theme features a header builder that provides robust support, allowing you to achieve a wide array of header customization options – and it’s even more powerful than Elementor You can utilize it to personalize your header precisely as you desire
3/ Yes, it’s easy to adjust color for any section.
4/ Absolutely, our theme already includes support for this option.
Best regards,
PenciDesign
thanks so much i have active the same demo i have been send , how i can enable the RTL Feature in it ? https://pasteboard.co/g3Ebqqi1w1QK.png
Hi,
Thank you for purchasing our theme.
You can enable RTL via Dashboard > Settings > General > Language > and select your RTL language.
If you have another question, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Thank so much the theme works very well and all featurs are amazing , i have just one simple thing , how i can change this widget postion from right to left because the website that im create is for RTL users , https://pasteboard.co/njSlPsJ0MMTe.png
Hi,
Thank you for purchasing our theme and loving it.
You can change it viaL
- Customize > Homepage > General > and check to “Enable Left Sidebar On Homepage”
- Customize > General > Category, Tags, Search, Archive Pages > and check to “Enable Left Sidebar On Archives”
- Customize > Single Posts > General > Single Posts Sidebar Layout > select “Left Sidebar”
You also can change the align for widgets titles as you want via:
- Customize > Sidebar > General > Sidebar Widget Heading Align > and select “Right”
- Customize > Homepage > Home Title Box > and change the align on “Homepage Featured Categories Title Box Align” & “Homepage Heading Latest Post Titles Align”
For improved assistance next time – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
thank you , how i can change hamburger menu font type ?
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Is there a option where we can add javasript in head tag from theme?
Hi,
Yes, you can add it via Customize > Logo & Header > General > Add Custom Code Inside <head> Tag.
Next time, if you have questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Thanks
Hi, friend. I need help to move the license to another website. Can you please help to change the license from one domain to another. Because the wordpress installation was already deleted.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Good morning!
Please how do you remove the word Home from the home page:
marcasemercados.com.br
Sorry… Solved!
Hi, i can not create any new article since i updated soldedad from 8.3.6 to 8.3.8. I add for example a new headline and then click on save or publish and nothing happens. Thanks for any help. My official support is not active anymore and therefore i can not post in support forum but this is not my fault and i need to post urgently thanks.
Hi,
If you can’t create a new ticket, please send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Thank you very much for the quick reply and the perfect help ! Was not a problem of Soledad but Browser problem !
I am planning to buy your theme. But I have a a question.- Does Soledad supports internalization and language switch option(English to Another language and Another language to English
Hi,
Thank you for your interest in our theme.
Yes, this theme supports a website with multiple languages. You can easily achieve that with the Polylang or WPML plugin.
Best Regards,
PenciDesign
Hello, if I buy a license for how many blogs with different URLs can I use it, thanks.
All blogs are mine.
Hi,
Thank you for your interest in our theme.
Please note that with one regular license, you are permitted to use the theme for only one website. If you intend to use the theme for multiple websites, you will need to purchase additional licenses accordingly. This license policy applies to all WordPress themes on Envato Market, not just our theme.
Best Regards,
PenciDesign
Hi, Since yesterday, when I try to generate an article with the “AI smart contents creator”, I get the message “Something went wrong,empty response,please try again!” and the title is not generated. Will time resolve this?
I tried it on some Chatgpt accounts and some blogs, but no title was generated.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Your theme having performance issues, it is increasing the PHP-FPM usage and making the server overload.
Hi,
Thank you for purchasing our theme.
Since you have purchased the theme, please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
hi, It doesn’t update by itself, you have to press the “UPDATE NOW” button. I let the 60 sec countdown pass, and it doesn’t update by itself. Now if I update from the “UPDATE NOW”, if the results are modified.
Does it have to work like this?
Hi,
If you follow this guide to update the theme, you should update it via Appearance > Themes > by clicking on the “Update Now” button on the Soledad thumbnail.
Next time, if you have questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
I don’t think I should create a ticket for something that you should explain in detail in the guide, in the guide does not clarify if you have to press the button to update or if at the end of the count it updates itself, I don’t think it is a topic to open a ticket… even when as someone commented before that they updated before uploading the guide, today the guide was not there, the guide appeared 2 hours ago. So it seems logical to me to ask how it works. It was a failure of you, by not uploading the guide first and then launching the update.
Clarify how it updates, because if it does not update automatically when the count is finished, you do not know what the count is for. THANK YOU
Hi,
As far as I know, no premium WordPress theme can update itself automatically. To update it, you just need to press the “Update Now” button, just like with all other free WordPress themes on WordPress.org. If you’ve updated it successfully, that’s okay.
Best Regards,
PenciDesign
my reference is LIVE BLOG not wordpress or templates, follow the thread of conversation THANKS
Hi,
Ah, okay. I understand it now. You should have told me it’s a question for Live Blog. I just checked on my testing site, and I see it works fine. It will auto-update after each countdown ends or click on “Update Now” button. It seems there is something wrong on your end. Please create a new ticket, and our developers will take a look at this to help you.
Best Regards,
PenciDesign
That’s what I wanted to know, thank you very much
Do you have any demo about this plugin? “Penci Live Blog” or any documentation? I don’t know how it works. I want to try it.
Hi,
We’re working on updating the documentation and will notify you as soon as it’s done.
Next time, if you have questions – please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best Regards,
PenciDesign
Aha okay, will create a ticket next time. Please update me once you prepare the documentation. Thanks
From what I’ve observed in the documentation, all settings are currently located under “Appearance > Customize.” This theme boasts a wide array of settings, which may seem overwhelming due to their quantity. I was wondering if you have any plans to introduce a theme panel, similar to other themes like Newspaper, Foxiz, and Jannah, where all settings are consolidated for easier access and management. This enhancement could provide users with a more streamlined and intuitive experience while configuring the theme to their preferences. I look forward to hearing your thoughts on this matter. Thank you.
Hi,
Thank you for your interest in our theme.
Yes, we do have plans for this feature. However, it is not required at the moment, so we haven’t added it yet. All the settings saved in Customizer are recommended by WordPress itself, and we really want to follow those guidelines. Nonetheless, we will consider adding a theme setting panel as you suggested in future updates – that’s for sure
Best Regards,
PenciDesign
Hello, When I upgrade elementor to version 3.15.0, I cannot edit pages or blocks with Elementor. Could it be an incompatibility with your theme and plugins?
Hi,
Thank you for purchasing our theme.
It’s strange because we didn’t encounter this problem. Please create a new ticket on our support forum or send us an email through our contact form (if you are unable to create a new ticket). Our support team will be happy to assist you. We apologize but we do not provide support via comments. The comments section is only for pre-sale questions. We hope you understand as we do not have any support staff/developers monitoring comments.
Best regards,
PenciDesign
Can I use the theme as Gutenberg as the default and AMP? In other words without switching from Wordpress Native to a different editor similar to how you have to switch from Gutenberg to Elementor. Can I just use this theme in Gutenberg/Wordpress Native?
Hi,
Thank you for your interest in our theme.
Yes, absolutely – of course you can do that.
Best Regards,
PenciDesign
Hi,
I just placed an order to get your theme right now, but it seems credit card purchase is not functional and other options are not accessible in my jurisdiction. Please is there any alternative for me to purchase the theme? I have been evanto customer since 2017.
I look forward to your reply soon,
Thank you
Hi,
Thank you for your interest in our theme.
Regrettably, we must inform you that the management of payment gateways is handled by Envato Market, and it is beyond our control. We recommend reaching out to Envato Market Help Center directly to address your issue and seek their assistance. We hope that your problem can be resolved promptly.
Best Regards,
PenciDesign
Hi,
I’m interested in purchasing this theme for my blogs. My question is, can I use it on multiple sites once I purchase it?
Awaiting your reply.
Thanks.
Hi,
Thank you for your interest in our theme.
Please note that with one regular license, you are permitted to use the theme for only one website. If you intend to use the theme for multiple websites, you will need to purchase additional licenses accordingly. This license policy applies to all WordPress themes on Envato Market, not just our theme.
Best Regards,
PenciDesign
Thanks for clarifying. Appreciate the prompt reply.
