3809 comments found.
Good day, I am very interested in this theme, is there an admin demo?
Hi, Thank you for contacting us
We didn’t setup any admin demo for the end users
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i am getting an error after using my license key it says the purchase code is already in use but i’ve already deleted the previously used domain.
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
i tried but it says “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
You can renew the support
I have a question about wallet system. 1. Can user directly pay the service without adding funds to wallet? and then the money goes to Admin and after the service marked as complete , the money goes to freelance.
Hi, Thank you for contacting us
Yes, user can pay directly while hiring the freelancer or purchasing the service
Thanks
HI,
Would like to ask is there an admin dashboard for administrators to calculate fees and other things?
Hi, Thank you for contacting us
No, we don’t have such insights
Thanks
When I attempt to add a custom design to the homepage and click on the “update” button, it displays either a “server error 500” or a critical WordPress error. Additionally, while investigating the problem, I noticed an error in the console: “Unrecognized feature: ‘ch-ua-form-factor’.” I’m unsure about the cause of these errors and would appreciate guidance on how to resolve them.
one more question? did your theme support wpml? cause when I translate the homepage it gives an error in the page (There was a fatal error on this site.) so please help me
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hie. Hey is there any special anything needed to install this theme. About 3 days now trying to istall on wordpress but failling
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hi, I’m trying to use my purchase but it’s saying my activation key is currently in use. I have since deleted the hosting for the past project it’s referring too and it still didn’t fix it. So now I no longer have access to anything. I kindly request that my key be deactivated so that I can use the key once again. Thanks, Joel.
Wordpress Workreap
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
whenever I try to hit the “save” button from “theme settings” I face an error which is “SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data”. How to fix it ?
Hi, Thank you for contacting us
That must be because of server settings
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
your support system is too slow. it’s not appreciable !! after 5 days you came back and told me to raise a support ticket… I don’t like the way.
Our support can help on the support forum. Here we reply to presale questions. We have separate support forum for the support
Does this theme offer advertisement option? Does it support Google AdSense ads in case that’s how I want to monetise my site? And can I disable payment through the website so that freelancer and employer can pay each other offsite?
Hi, Thank you for contacting us
No, we don’t have advertisement options.
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Good day, my license says: This item purchased code is already in use. Please remove that previously domain.
I was revoked the code for another domain and delete the website, can you update your database please ?.
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
i have a heavy server, 12GB ram and 6 CPU cores cloud hosting. but above 20000 users theme is crashing. it gives multiple errors like 403/524 etc.
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
How to add an offer in the web? I don’t see that anywhere. Only in the mobile app, but on the web version, there is no way to add a new offer / service as far as I can see.
Hi, Thank you for contacting us
Add an offer is available in the theme. We will check our demo and update this
Thanks
Hello support, any documentation to setup the theme. COrrectly
Hi, Thank you for contacting us
You can learn more here https://amentotech.ticksy.com/articles/100015316/
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Hello , I am interested in buying your app and WordPress theme , my question is this . Can you link both WordPress theme and mobile app together if I purchase all ? if yes, please tell me how much it would cost me to link both mobile app and theme together .
Hi, Thank you for contacting us
You have to buy both products separately. https://themeforest.net/item/workreap-freelance-marketplace-wordpress-theme/23712454
https://codecanyon.net/item/workreap-react-native-android-and-ios-mobile-app/24906868Thanks
yes i know i have to buy them separately , but my question is after buying both separately can you help link both together ?so the website can work with the app ?
Installations will not cover under the support
Need a brief help with setup on workreap – trying to automatically assign free services and jobs posting for freelancers and employers respective . so that they automatically have access to post specific number of services or jobs on signup
Can anyone using this theme tell me the fix pls
fixed it, found the settings
Good to know that
From payment methods available for the freelancers to withdrawal money, paypal, bank and payoneer, can we add more offline options, mobile payments (they give there phone number and we can use platform like mpaisa, venmo, western union etc to pay them, freenlancer just choose and fills up the place to send just like bank transfer) that is if they dont want the 3 options. Can that be coded in or will it break the theme. Pre -purchase question
Hi, Thank you for contacting us
That may need some customization’s in child theme to add more payout methods. We do have hooks for the developers
Thanks
hi Pre buying question
1 – I need a website in which client from their profile send/choose pre recorded requirements only to be seen by admin . 2-Client adds money into wallet or escrow for the requirement 3-Admin gives the job/ gig to the registered employee and it shows on their profile with the amount . 4-once finished they can post complete and admin can release funds .
Can your theme do this ?
Hi, Thank you for contacting us
This feature is not available. Employers can hire freelancers directly
Thanks
Please, has anyone faced this problem where their Dashboard and other parts of the profile section doesn’t show anymore. It only shows my blog page. Users can do nothing now because all important links of the user profile only shows the blog pages.
https://provi.com.gh/dashboard/Hi, Thank you for contacting us
That must be because of template settings https://amentotech.ticksy.com/article/14895/
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Please explain or send document link how project milestone works
Hi, Thank you for contacting us
Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.
Thanks
Can we integrate Calendly (or any appointment booking api/plugin) and video conferencing (zoom/meet/any other plugin/api)?
User journey we expect:
User searches the expert | Lands on expert profile | There he sees the expert details and their calender schedule| Click and book schedule and click buy now |
| Payment gateway |
| Both user & expert Gets video conferencing link |
| On that day they do Video conferencing tool embedded on our website |
OR If not above then can we do the following
Can we integrate Calendly (or any appointment booking api/plugin) and video conferencing (zoom/meet/any other plugin/api)?
User journey we expect:
User searches the expert| Lands on expert profile |
| There he sees the expert details and clicks on buy button |
| User now sees the schedue and books schedule |
| Then he is redirected to Payment gateway |
| Both user & expert Gets video conferencing link |
| On that day they do Video conferencing tool embedded on our website |
Kinldy advise. These are presale questions.
Hi
No, we don’t have such options in our theme
Thank you