7059 comments found.
3.0 seems fine on my local instal even if it’s a major update. Kudos for the Team!
We’re glad to hear that! Cheers!
Hello Guys,
Based on the new update, the only option I need is the Manual or Auto Update, I don’t need other options for importing demo, new dashboard, new demo etc. Is there anyway I can choose what I want to add to my website?
Hey there!
Feel free to skip the templates section, but the dashboard is now a permanent part of our setup. No need to stress – I’m totally convinced you’ll love it because it’s like a handy shortcut to all the awesome stuff Shopkeeper has to offer! And this is just a new beginning…
Cheers!
Shopkeeper 3.0 – Major Update
What’s new?
- New: 23 new starter kits and templates built in Elementor. Check them out
- New: Elementor becomes the official Theme Page Builder. WP Bakery is also available.
- New: A new and intuitive dedicated dashboard in WordPress Admin
- New: A new easy-to-board panel
- New: A new plugin for importing demos, kits, templates and patterns
- New: Manual or Auto Update: The theme can be updated manual or automatically
Hello Guys,
I have two questions: 1- WordPress and WooCommerce have new release today, is it safe to update them to their new release or wait for a theme update? 2- You mentioned that Shopkeeper would be updated automatically, can I remove the Envato Market plugin now?
Thank You Very Much
Hey,
Shopkeeper is compatible and tested with WordPress 6.3 and WooCommerce 8.0.
If and only if you have Shopkeeper version 2.9.995 installed, you can remove Envato Market.
Cheers!
Thank you very much
Hi there,
Same problem here> WP Bakery can’t be updated “Please visit the subscriptions page and renew to continue receiving updates.’’
Can you share with us the WP Bakery Plugin file?
Thanks 
Hi, please use the contact form on this page and give us your login details. We need to understand why this is happening.
https://themeforest.net/user/getbowtiedCheers!
Hi,
Login details in your inbox.
Thanks in advance
Hi, I’ve updated the plugin for you. If it happens again in the future, in the zip you download from Themeforest, Shopkeeper x.x.xxx.zip, you will find a Plugins folder containing the links where you can download the included plugins.
Cheers!
Thank you
Hi, I updated to 2.9.995 and WP Bakery can’t be updated “Please visit the subscriptions page and renew to continue receiving updates.’’. I have checked through the comments and see that several people have the same problem. I have updated Shopkeeper 2 times but nothing happens. Can I please have the js composer update? Or any information on what could be the problem?
Many thanks for a really good theme!
Hi,
Just go here and update the plugin: https://YOURWEBSITE.com/wp-admin/themes.php?page=tgmpa-install-plugins (replace YOURWEBSITE.com with yours).
Cheers!
Thanks for quick reply! I’ve done that unfortunately but am getting the error there too “Go to the subscription page and renew to continue receiving updates.”
Hi,
If for some reason the update doesn’t work, in the zip you download from Themeforest, Shopkeeper x.x.xxx.zip, you will find a Plugins folder that contains the links where you can download the included plugins.
Cheers!
Hi,
Thanks! Now everything is updated.
Have a awesome day!
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
functions.php
line 73
// Updates require ‘inc/plugin-update-checker/plugin-update-checker.php’; use YahnisElsts\PluginUpdateChecker\v5\PucFactory;
$shopkeeper_update_checker = PucFactory::buildUpdateChecker( ‘https://getbowtied.github.io/updates/themes/shopkeeper.json', FILE, ‘shopkeeper’ );
N/A FILE inc/plugin-update-checker/plugin-update-checker.php
fix problem error old version missing file inc/plugin-update-checker/plugin-update-checker.php Version: 2.9.994 manual update new version Version: 2.9.995 its ok.
That’s great, thank you!
Hi, in any product slider or product grid, how to show ADD TO CART button below the products. I dont want the rotate thing.. A simple nice buttuon.. Please tell me how to do it. https://prnt.sc/KKlUgWqDbfM0
Hi,
in your Dashboard, go to Appearance > Customize > Shop > Product Card and under Add to Cart Button Display select “At all Times”.
Cheers!
Hi there, I updated to 2.9.994 and WP Bakery can’t update and I keep getting this error message ’’An error occurred while updating WPBakery Page Builder: Please visit the subscriptions page and renew to continue receiving updates.’’ Am I supposed to delete the plugin and reinstall? I’m confused as to why this is happening. Thank you in advance and thanks for the awesome theme!
Hi, something is not working correctly on your instance, you should have been notified in the backend to upgrade to WP Bakery 7.0.
If you think you need help from a developer, please make sure you have your support subscription active and contact us on support, we will help you to overcome this problem.
https://www.getbowtied.com/support/Cheers!
In addition, If I click the link to the subs page it shows the following message for WP Bakery ’’ Version 7.0 is available. To enable this update you need to purchase a new subscription.’‘
Hi, I understand, one of my colleagues is waiting for you on support, he will need access to the backend of your site.
Cheers!
My support has been expired long ago but I have a purchase code. Right now I’m surprised as to why the plugin won’t update on the backend. It keeps on outputting the same message ’’Updating Plugin: WPBakery Page Builder Please visit the subscriptions page and renew to continue receiving updates.’’ like it wants me to purchase a code for WPB.
Moreover, is it possible to get the file from somewhere and update it just how we used to in the past?
Here’s a download link, it will expire in 25 minutes from now.
https://www.temporary-url.com/B39I recommend you to renew your support and contact us to solve this problem for the future.
Cheers!
Worked like a charm!! Thanks Adrian and team!! Please please please include a zip file of WPB in the plugin zip as this way really smoothed out the upgrade without a hassle. Have a lovely weekend! 
Thank you, next time just go here
https://eufraim****.com/wp-admin/themes.php?page=tgmpa-install-pluginsFrom here you will be able to update plugins, including WP Bakery.
Cheers!
I cannot update WpBakery. I have read that the zip file for js composer is inside the shopkeeper zip, however I re-downloaded the theme, opened up the zip file to see that there is NOT a folder for js composer. I don’t feel I should have to renew support to receive this file which is supposed to come packaged with the theme. Can I please have the js composer update? Or do I need to renew support to receive it? Any reason why it’s not in the downloaded files?
Update: my main reason for commenting is that wordpress wants me to update to WPBakery 7, the current version installed via the theme is 6.13.0 Now I uninstalled and re-installed the Shopkeeper theme to see that the only way to install WPBakery was through the initial setup. I still don’t see a JS Composer zip anywhere in the Shopkeeper zip, but I did re-install WPBakery (JS Composer) to see that the latest version included in the theme is 6.13.0. While I am still not sure how to update WPBakery I can only assume that you have not released 7.0 for the theme.
Hi, please update the theme to the latest version 2.9.994. Once updated, you will receive a notification in the backend to update WPBakery.
Here is the changelog: https://www.getbowtied.com/documentation/shopkeeper/changelog/
Cheers!
nope still cannot update WPBakery as others have mentioned. Please provide some guidance.
I found a workaround: 1. switch to your development or staging environment. 2. delete this theme. 3. re-install the theme and walk through the initial set-ups all over again, particularly installing the recommended/necessary plugins. 4. skip the demo install 5. make sure you have a file manager or sftp client handy. 6. zip up js composer from the dev/staging environment (it will be the latest version of WP Bakery) 7. download the zip 8. go back to your production/live environment 9. install plugins> select the newly downloaded js_composer.zip>vuala updated
Hi,
If for some reason the update doesn’t work, in the zip you download from Themeforest, Shopkeeper x.x.xxx.zip, you will find a Plugins folder that contains the links where you can download the included plugins.
Cheers!
There is an issue with the Pending Payment link. If a customer does not complete the order, but then later decides to pay for the order from his Dashboard, and there are two payment options, for example PayPal and Stripe, when he tries to pay with PayPal, instead of proceeding the page gives a warning that credit card details were nkt filled, even though the PayPal payment option is selected. This is a serious issue. How to resolve this?
Hi, we will need to determine if this issue is related to Shopkeeper. First, test with a default theme and see if this problem persists.
If you want to talk to one of our developers, please make sure you have a valid support subscription to contact us on support.
https://www.getbowtied.com/support/Cheers!
Hi, there is a problem in displaying the demo on the porfolio page, the images don’t resize they are as big as in the desktop version, I tried from iphone and samsung, it can’t be seen correctly e.
Hi, please check how it should work in our demo:
https://shopkeeper.wp-theme.design/the-portfolio/If for some reason it doesn’t work like that on your site, contact us on support and a developer will help you.
https://www.getbowtied.com/support/Cheers!
In reality it was a report for you, I was in a meeting with a client and we looked at the template, he liked it and then he wanted to see it from mobile, iphone se, iphone 12 and iphone 14. We noticed the error, on your demo, when open the site from mobile no desktop, the image is wrong and there is no text, if you change the page and come back you see it correctly, I am attaching a video so you can see it better https://we.tl/t-yRbjny6roD e.
Thank you, I have sent this report to our developers.
Cheers!
Hi, for some reason my reviews are not linking correctly. The review section has an div ID of “tab-reviews” but the review stars link to #reviews. How can I fix this?
Hi, please check how it should work in our demo:
https://shopkeeper.wp-theme.design/shop/bags/bag-gigante-rosso-style/If for some reason it doesn’t work like that on your site, contact us on support and a developer will help you.
https://www.getbowtied.com/support/Cheers!
Hi, I just raised a ticket but I can’t reply to them by email “support@...” and on their website there is no section for ready-made tickets. where can i reply?
Hi, please wait for a reply from my colleague, after which you will be able to reply to this email.
Cheers!
When will this theme update to be fully compatible with php 8.0. When updating the php, the site breaks. The size of the page was reduced to mobile and everything else disappeared. And below appeared: this site has a critical error. So I had to move back to previous php version again.
Hi, this theme is 100% compatible and extensively tested with PHP8. You need to make sure you are running the latest version of the theme.
The problem you have may be from other plugins that may not be compatible with PHP8.
If you need technical help, you can find us here: https://www.getbowtied.com/support/
Cheers!
Hi Ive just bought your theme and when I try to install it, wordpress says that the style.css is missing from your file
Hi, please read this article: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Hi there
Is it possible to have variation of quantity? I would like to set variable to 1 to 5 virtual products (user account) basically Here’s the prices I want
1 user – 20$ 2 user – 35$ 3 user – 45$ 4 user – 55$ 5 user – 65$
Variation – price$
Can’t achieve this, when changing variation, price not changing, because theme has the =/- feature
Hi, you can get what you want with the plugin Quantity Discounts & Pricing for WooCommerce or similar.
Cheers!
Hello,
Can we update the WooCommerce to version 7.9.0 safely or it’s better to wait for the theme update?
Thank You
Hello!
We tested it thoroughly.
Everything works like a charm with WooCommerce 7.9.
Cheers!
Thank you very much
Hi. In my page “my-account” not show the register form. https://carmenmarcos.es/my-account/ can you help me please? Thanks
Hi, the registration form IS visible on this page (https://carmenmarcos.es/my-account/), if you don’t see it, try clearing your browser cache.
If you can’t do it yourself, we’re here: https://www.getbowtied.com/support/
Cheers!
Awesome Theme – I added it as one of the best themes for WooCommerce website on themeforest
Well, thanks!
