21601 comments found.
Hi Can i use the Booknetic booking plugin instead of Events Calendar
Hello! Unfortunately we have no dedicated testing data regarding this plugin, neither we have ever met it on buyers’ websites.
I am currently setting up my WP site on a old domain and would like to purchase your theme. How does it work if I purchase and then change the domain name that this theme would be associated with? Thanks
Hello!
Could you please refer to https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/ Also, if you change the domain only once, it won’t be a problem. But please keep in mind that the website (its content) should remain the same. It is not allowed to register two independent different sites with one purchase code.
hello, I have installed the demo and I have a big yellow round. how to remove it ? my website : www.parisouestaudit.com
Hello! Not sure I see any yellow rounds. Could you please make a screenshot and submit a ticket at https://support.dream-theme.com/
After Recent Update, Menu aren’t getting visible on new posts. what is the solution of it?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Install The7 Themes – Success. Install Pre-made Websites (Elementor Corporate) – Success. Error = all Menus disappear
Please advice
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Post ticket, wait for respond
Thanks!
Hi, when is the latest version released from here. The latest version that appears is: v.11.8.1 (Aug 11, 2023) Downloadable version: v.11.7.3 (July 5, 2023)
What is the problem, why can’t I download the new version?
Hello!
The update is available via WP-admin > Dashboard > Update.
Version on ThemeForest lags one version behind because of piracy concerns.
Thank you for understanding.
Hello, Anyone can help please. For some reson the menu won’t show on tablet and mobile using Elementor
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi,
Will you be integrating an AI image and text generator into the theme builder in the near future?
David
Hi!
It’s already integrated into Elementor https://imgsh.net/a/X6JDjlh.png
Hi,
Thank you for your reply. Any news about it being integrated into WPBakery? Nothing on the WPBakery web site about AI integration, but perhaps as a developer, you may know more about it.
Regards,
David
Hello David!
I am afraid we don’t have such info. You can try writing them in the comments section on CodeCanyon.
Hi,
So, I contacted WPBakery about AI integration and was told that they “have plans” for it and that it is in the “early stages.” A less than inspiring response.
One of the other themes I use has chatGPT as a theme option available through an OpenAI account API key. Do you plan to add a similar option to your theme?
Thanks.
David
Hi David!
Thank you for the update! Since AI is integrated only in Elementor page builder for now, their API key interface looks completely enough at the moment.
Hi,
Thank you for your reply.
It is enough for Elementor, but what about WPBakery? What options are there for using AI in it?
David
Hello David! As you see, WPBakery developers say its integration is in the early stage. We cannot integrate it with the theme, if it’s not ready yet.
Hi,
As I wrote a above, it seems that other themes using WPBakery have added an AI option. For example, see a screenshot of the options in this theme (I’ve blurred the theme name), at https://ibb.co/fFT74sB
Thanks,
David
Hello David! Thanks, but could you please explain how the AI is supposed to be used within Theme Options?
Hello, we are unable to activate my product I need to use on only one site that is www.cascaeconnect.com. Please help
Hello! I am sorry, but your Item Purchase Code was used on 6 different domains 14 times. This is against the license rules.
all those domains are closed therefore we can only use it for one, due to some issue on server only purpose was to keep the same content up and running. you may check the domains.
will you pls activate for just one site. it is not working for the site for which I had purchased.
Hello!
Please note that according to Envato Standard Licenses:
1) “Number of end products” you can build with a single license is “1”;
and 2) “you can’t use … Standard Licenses on multiple clients or jobs”.
- https://themeforest.net/licenses/standard
Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a
It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
Hi, i would like to know if it is shopify compatible. thanks
Hello! I am afraid it is not compatible with Shopify.
Hi, I have loaded the demo content but the menu is not showing ?
https://ibb.co/SvJKbygHi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi! I really like your prebuilt site Logistics. Is it possible to have the button “request for quote” to be visible in the mobile version, instead of the search icon?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Thanks! But I only get this message; Unfortunately, we cannot validate you purchase code right now, please try in 5 minutes
Could you please try again. And, if you still experience any problems, send me your Item Purchase Code through Private Messages. Thanks!
Still the same problem. How do I contact you through Private Messages?
Please refer to https://themeforest.net/user/dt-support – there is a contact form on the right.
I have a problem, my wordpress no show options settings for the template the7…
Hello!
Elementor doesn’t need Theme Options, it uses Theme Styles https://guide.the7.io/elementor/user-guide/theme-style/ – but you can enable Theme Options back (fig.1).
What version of WP Bakery are you currently including with The 7? I’m getting a message saying that I need to update my WPB to v7.0 but it’s telling me I need a WP Bakery license to do it. I have 69 licenses for The 7. This is frustrating.
Hello! We deliver version 7.0. You can update your bundled plugins through The7 -> Plugins.
Hello, I have this template with 3 licenses, previously we was using Wpbajkery. I would like to migrate using elementor. Question: do we have to start editing pages from Scratch? or it can be done automatically? I mean if we upload the 7 with elemetors instead of Wpbakery we have to start all the page designing ?
Hello! I am afraid you will have to rebuild pages – it doesn’t depend on a theme, this is just how these page builders work.
Hello, I have 3 licenses for me and my clients. I have a problem updating the theme and the main theme plugins.
I have downloaded the theme archive and am trying to manually update. But the Archive does not contain the main plugins and these plugins cannot be updated.
Now I see that you have stopped support for IP from Russia. Yes, this hosting is in Russia, although I don’t live in Russia.
How can I get updates for my three licenses? Thank you
Hello! I am afraid it’s not possible.
After the latest update of WpBakery + Ultimate VC Addons, the advanced carousel module generates an error. The carousel stops working, and the entire Chrome browser becomes blocked with the error. I detected the error right after the updates were released in my installation with your template The7, which had been active and working without issues for over a year. I haven’t installed any new plugins, I only launched the updates from the WordPress backend, and immediately after, all pages with a carousel started experiencing issues and the browser became blocked.
Hello! I am afraid there are some bugs in the last Ultimate Addons version – you can check their comments section on Codecanyon. Hopefully, the fix will be released soon.
“Ultimate Addons” has just released an updated version supposedly fixing the errors from the previous update. Have you been able to test if this update resolves the issues from the previous one?
Hello! We have not made dedicated tests, but the bugs are claimed as resolved in its change log https://ultimate.brainstormforce.com/changelog/
I cannot disable the bottom bar > Dream-Theme — truly premium WordPress themes
Hello! Please refer to Theme Options -> Branding -> Copyright information -> Give credits to Dream-Theme.
Hello, I noticed a malfunction in the Floating Header.
Floating header – scrolling does not work correctly in Microsoft Edge (Version 115.0.1901.188 (Official Build) (64-bit)) and Firefox (115.0.3 (64-bit)) desktop browsers.
Problem: When scrolling down the page the menu links don’t work.
Using The7 (v.11.8.0.1) with WPBakery Page Builder Settings (7.0)
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi! When will you update the icon libraries to add X, the new Twitter? Thank you
Hi! Thank you, I have forwarded this suggestion to our dev team.
