185 comments found.
Has a version with HTML sass only?
Yes Zegen HTML version and wp available. Thanks.
Thanks for this great theme. It gives me a lot of pleasure to set everything up. I have only one small problem. When I open the team page and I click on a person, nothing happens. His own page does not open. What do I need to set there? Thanks for your help.
Thank you very much for your feedback. Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com/.
Hi, I’m having issues submitting a ticket. Keeps saying my purchase code is for a different Envato product. It’s been verified and still saying that. Need help please.
sorry for the inconvenience. Please let me know the issues. And provide admin login details and screenshot of the issues to my email id info@zozothemes.com
I need a good countdown timer on the homepage slider or under the slider. Please suggest how to achieve that or plugin to use.
Post ticket in our support center for customisation. Thanks
How much will I pay for that? This is a presale chat
For presale live chat please visit zozothemes.com livechat. Thanks
I didn’t use this theme before because I ran into this issue. Thought I would try again, and it’s still not working. The RevSlider doesn’t work. I have even purchased the rev slider direclty and uploaded their latest version, still doesn’t work.
The slider doesn’t show… so the whole theme is off on the home page, looks horrible. I do a fresh demo import, everything works except the slider… so the homepage doesn’t look right at all.
Is this a common problem with an easy fix? I don’t want to spend $50 more to get you to fix this through “support.” But I figured I would ask nicely before leaving my review.
Without checking we can’t figure out issues. So post ticket in our support center to check it out and find the issue to fix. Having more than 900+ installation and we didn’t get kind of any issues. Thank you for your understanding.
I tried to submit a ticket, but there’s no way to do it correctly. You don’t have Zegen WordPress as an option – so I had to select “pre sales” questions.
There’s an issue now with your event pages, they are not editable with Elementor, so they are all broken when I try to edit them.
ok replied…
Hello! Is it possible to provide links for audio files and pdf in sermons? For example, links to cloud file hosting.
Hi,
You can upload sermons and pdf in backend of website itself and link it. If you need a link to external website means we have to code it and customize like you asked. But need time and budget for that.
Thanks,
zozothemes
Then it’s not interesting. Because there is a large database of sermons and music that does not fit on the site and is located in the cloud. In other templates, it is possible to specify a separate link. It’s still unfinished, unfortunately.
ok will add this feature later…
Then I will be happy to consider your theme for the church.
It would also be great if there was a section at the bottom of the sermon with information about the author, go to the previous and next sermon and comment. And the ability to filter. This would increase user interest.
Sorry you mean in single sermon page https://elementor.zozothemes.com/zegen/sermon/preaching-worship-an-online-family/
Yes, that’s what I meant. Here is an example of what it looks like. https://ibb.co/3TqTxhD
ok thanks for the info…
In your theme, while I update the header layout – bottom header the items are updating but doesn’t change on the site again it’s loaded with the old layout & if I update anything on the header the footer layout changes for example if I use wide layout in footer bottom and update it’s working again I update anything in Header the footer layout is changing to boxed, The transparent header is not working in the header
ok please submit ticket will check it now…
How to add custom domain
Please submit ticket with admin login details with all issues
How to add Google Analytics to this template?
Please submit ticket with admin login details with all issues
Still struggling with adding custom. Any help? Still having this message: “It can take between a few minutes to 72 hours to verify the connection. You can continue to work on your site, but won’t be reachable just yet.”
Please submit ticket with admin login details with all issues
How do I easily change the link and the text for the “Donate now” button on that navbar
Please submit ticket with admin login details here https://zozothemes.ticksy.com/ include ur questions too…
I just submitted. Please, help me
ok
[ISSUE SOLVED]
ok
I received an attack on my website and I needed to delete all files, unable to deactivate, could you help me? thanks
Hi Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com. thanks
i have tried that…they said my support is expired and wouldnt let me submit a ticket
I need help my website was hacked, I lost everything I couldn’t deactivate the theme
Yes i understand your concern but please can you renew the support and post ticket because we have to check it out and remove your website url from the list. Thanks for your understanding.
Where can I change the Page Title Cross Icon? The Red blood drop with the cross inside? thanks
Hi it’s default style for the theme.so we can remove using CSS in Chile theme. If you need help please post ticket in our support centre. Thanks
Quick question, how can I find the Team ID categories? I want to create a Team page with a filter and show only one categorie.
Hi,
Sorry for delay, here is the screenshot which will help you https://easyupload.io/a78pqn
above screenshot is for team id, same way as you can find category id
Thanks,
zozothemes
Thanks, but now I have this problem, if you check here: https://escondidosda.org/v1/businessandtalents/ I do have 12 posts but we do have more people under teams, how can we add a pagination here? the only way we see is using an slider option, we do not want that, can we tell us how to add a pagination here? also how can we show the post by alphabet? thanks in advanced
Please submit ticket with admin login details here https://zozothemes.ticksy.com/ we will check and let you know. Also copy above description in the ticket…
Hi guys, I’m having issues saving the layout I set for the header top or bottom, if I moved elements or disable it, works fine the first time, but if for some reason I do change the header layout the bottom goes back to the default settings or if I do change on top header all the changes I did on the header bottom go back to default. I cannot make changes to the header layouts and keep it “Permanent?” any help here?
Sure will help you, Please submit ticket with admin login details here https://zozothemes.ticksy.com/
Donate Page – Widget: How to hide the “270 Days Left” feature. I only want to leave the title and the picture.
Thanks
widget.widget_charitable_campaigns_widget .campaign .campaign-time-left {
display: none;
}
If you need any other help please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thanks
Where exactly? Please give me the complete schema on how i can add this CSS snippet.
Install child theme and inside the child theme you can see style.css there you can add the above code else you can place the above code on Appearance> customizer > custom style. Thanks
i want to change the domain my license is linked to….so i need it deactivated from the current one
Hi you can deactivate the license on backend and move to the new domain then activate it using the license. Thanks
old site domain has expired…no way to do that anymore
keep using it on new domain…it just loads and stops…no error or anything
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/
i have tried that…they said my support is expired and wouldnt let me submit a ticket
As per our chat one license for one domain
Please can you renew support and submit the ticket? Because valid key only allow to the ticket centre. Thanks for your understanding.
My Permalinks for each blog never functioned. Anything better than re-installation?
Hi we didn’t get kind of issue till now so please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thanks
I’m having an issue, just uploaded the logo, but it doesn’t display
For different logo we used page options for logo upload.. Edit page >> bottom of the page >> zegen page options >> header >> custom logo >> remove and upload ur logo So you uploaded logo will work.
Sorry, I’m new to WP, where can i get the “Edit page >> bottom of the page” ? help please
It’s Normal WordPress page… https://wordpress.com/support/pages/
Ok, thanks
Welcome…
