886 comments found.
hi i am not able to active my woo WooCommerce plugin plz help as soon as posible
Hi,
Please create a topic on the Learnpress forum https://thimpress.com/forums/forum/learnpress-plugin/, we will check this and support to you.
I’m interested in creating three different user roles during the registration process, and I want to customize the video content based on the user’s role. There won’t be any subscription involved; instead, the content visibility will solely depend on the user’s assigned role. Guests and regular users will have access to certain videos, while logged-in users will be granted additional content based on their role. I’m curious if this theme supports such role-based video content customization.
Looking forward to your response so that I can proceed accordingly. Thank you!
Hi,
Sorry, but we have not had that feature yet. Thank you for your question.
How can I change “Collections” for Collections title, heading and breadcrumb to “Qualifications”?
Hi,
You can use the Loco Translate plugin to do this.
Hi team, I want to know if this theme will allow me to install it and support an English & Arabic website simultaneously
For example:
www.xyz123.com—> is an English theme
www.xyz123.com/ar -> is an Arabic theme
Or do I will have to purchase two different keys (licence) for this setup?
Hi,
You don’t need to buy two licenses, we have multilingual website support.
Hi, Is it for all the demos or specific demo files?
Yes, it is for all the demos
Can I know more what is included in the full package of LearnPress Premium Add-ons?
Hi,
You will get all the following add-ons https://prnt.sc/dsIBg_4YK_0N
Hi, I once installed this item one of my site on which I no longer use it. Now I need to reinstall on another new site but when I tried to activate, it says I have it on skilledin.ca which now has a different script. Please kindly help to reset my licence so I can activate. Thanks
Hi,
We have reset the license for you, now you can activate it on the new site.
Hello, Is that possible to upload courses via Scorm?
Hi,
So sorry, it is impossible at the moment.
Thanks & Regards,
ThimPress – Customer Service
Hi
are you support RTL version ?
Hi,
Yes, our theme has supported the RTL layout.
Hi, Does your theme support uploading videos such that some will be available for free for guests and users, and some available only for logged in users paying a monthly/yearly subscription or membership? The videos are to be uploaded to my server and used by this theme. This way I can control the access to the paid videos. Thank you.
Hi,
Sorry, but we have not had that feature yet. Thank you for your question.
Sincerely
Hello, I have some questions before buying the theme like: 1. Does your theme support woo-commerce, paypal, and stripe payment methods? 2. Does it have a free pro membership feature? 3. Does it support LearnPress and Learndash plugins? 4. I need an auto-enrollment feature in a desired course after a payment. Does your theme support the auto-enrollment feature? 5. Do I need to buy separate membership or payment plugins to use this theme? 6. Do theme send emails regarding answers and marks for the quiz? 7. Can I protect the PDF and videos of the course from being downloaded by visitors as well as by enrolled person? 8. What is the page speed of this theme? 9. Is the theme SEO friendly? 10. What is the file size of the theme?
Hi,
1,2,4. Yes, our theme can meet these requirements.
3. Our theme is developed to work with Learnpress so it works perfectly with this plugin.
5. Our theme works fine with the free membership pro version.
6. We have the function to send an email when the user finishes the course.
7. You can use some 3rd party plugins to do this.
8. The score depends on the server and configuration, it is usually A
9. SEO-friendly
10. The file size is 6MB
Sincerely
Hi, Theme registered on a subdomain got expired and is not available now. How can we reset the domain registration as i am not able to use it on my required domain.
Hi,
You can read more about it here https://thimpress.com/knowledge-base/how-to-deregister-license-on-old-site-and-activated-on-new-site/
Sincerely
Hi my support expired, i have the shop cart icon in my header but in mobile version don’t work nothing happen when tape on it , how can be fixed ?
Hi,
Please send us an email to support@thimpress.com and tell us about you issues. We will try our best to help you.
Sincerely
Hello, Is it support something like 12weeks course and after that the course will be lock and once student will pay a partial amount then the course will be unlock again for like next 3 weeks.
Thank you. Regards, Hasnath rumman
Hi,
Yes, you can set this up with our system.
Thanks & Regards,
ThimPress – Customer Service
Hello,
I want to purchase the theme for my client. I have view questions before that. He wants to use the Demo Instructor version.
1. When you are at the courses list page can we add the Add to card button so you can add the course without opening it? 2. Can you buy a course without registering an account – as a guest? 3. Can we show the cart icon in the main nav – to be always visible? 4. On the check-out page is there the option for buy as a guest and also to add personal billing info and if you want to add company info for invoicing 5. When choosing the bank transfer option is there a way to automatically generate and send a document like an invoice with order and bank information?
Thanks in advance
Hi,
1. Yes, our theme has this functionality.
2. Yes, our theme has this functionality.
3. After purchasing the theme we can assist you to do this.
4. By default, we do not have the function to add custom fields to the checkout page, but after purchasing the theme we will provide you with a set of premium add-ons, including an add-on that allows Learnpress and Woocommerce compatibility, the checkout page of Woocommerce can help you with this.
5. Our system has an email setup for orders. As long as you enable this email after a customer places an order, they will receive an email with order details. You can customize the email to add your banking information.
Thanks & Regards,
ThimPress – Customer Service
Hi there, Is it possible to create a magazine style on the blog? Does themefunctionality or elementor have these elements to be placed into the page?
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Thanks & Regards,
ThimPress – Customer Service
Dear Author my revolution slider is not installing and the response is always “You can try again later :)”. Please what can I do to resolve this.
Hi,
Please create a topic on your Learnpress forum https://thimpress.com/forums/forum/learnpress-plugin/
This is a free forum, so you can create a topic even though support has expired. We will check your isssue.
However, to get the best support, you should renew the support package.
Thanks & Regards,
ThimPress – Customer Service
I have successfully install demo content for rtl and activated the theme, however once done I could not find the store/shop page in admin dashboard so I set it up from Woocommerce tap and now the shop/store is installed on the main homepage, could you help me with this pls?
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Thanks & Regards,
ThimPress – Customer Service
Hi Thimpress,
Is your theme compatible with buddypress and amelia booking?
Kind regards!
Hi,
Our theme is only compatible with BuddyPress and we don’t install amelia booking before, so not sure if it can be compatible.
Thanks & Regards,
ThimPress – Customer Service
I just updated to latest version and the menu fonts are now too big. I tried to change them but nothing happened. Please advise.
www.innervisions.co.uk
Jut to clarify, i go to…. customise / main menu / font size / publish and when i make changes nothing happens
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/learnpress-plugin for support better. Our support team will check and then answer for you. Note: Your license support expired, you should renew your license to get the best support service.
Thanks & Regards,
ThimPress – Customer Service
With respect, i do not feel that you are being fair by asking me to pay for support after simply upgrading your theme, and the updated theme breaking my site.
Please kindly resolve this issue without charge.
Hi,
Please create a topic on your Learnpress forum https://thimpress.com/forums/forum/learnpress-plugin/
We will check your isssue.
Thanks & Regards,
ThimPress – Customer Service
Did you kindly reply to my posts, if so, please direct me to it.
I really need this bug fixing.
Or a way to roll back to previous version.
Thank you.
Hi,
The forum above is free forum, you don’t need to renew license to get support. With all the technical issues, you need to create a support ticket on the ThimPress forum. We do not support technical issues via the ThemeForest comment section, social networks, communities, or email.
Thanks & Regards,
ThimPress – Customer Service
Hi. Where can I set up the social icons, I mean to set the links for each platform? Thanks.
Hi,
You can’t change the link of the share icon on social, you can visit here to on/off the icon https://prnt.sc/fWHEiQznlwQE
Thanks & Regards,
ThimPress – Customer Service
Ok. Got it. Did it. Now I have only Facebook & Linkedin active. What if I want to add Instagram near these two icons, or other networks, is it possible? Thank you.
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then guide you.
Hello! I use the Therapist demo for coaching.
Here’s what I noticed about the mobile version:
1.) the login button (thim: login popup) does not work or does not respond 2.) When I click on a course and then click on “buy now” or “buy membership” I get a 404 error message.
Is there already a fix for this? Because point 2.) was already reported about 3.5 weeks ago.
Many thanks and best regards
Hi,
Please go to the Coaching forum: https://thimpress.com/forums/forum/coaching/ and create your topic. Our support team will check and then fix that for you.
Thanks & Regards,
ThimPress – Customer Service