1617 comments found.
Is it possible to change the ”Kristi” font to something other than the default?
Hi,
Thank you for your interest.
Yes you can fully customise typography options from theme customizer and Elementor.
Hi,
After updating Grand Restaurant theme to the latest version 6.7.9 on my website, the elements “IMAGES FOUR BLOCKS” and “IMAGE FIXED WIDTH” don’t appear anymore on the front-end of my website. Actually my mouse pointer seems to open the images in background but they appear as white. I haven’t extended my support so I am not able to open a ticket. But I think that after all theme updates, things should work as before right? Waiting for your further advice on the above issue.
Hi,
Thank you for purchasing.
Could you please go to Appearance > Customize > Additional CSS and add below code
.animate {
opacity: 1;
}
Hello, I have created the Food Menu and how can i edit the order in which these menu items display, please? In the Classic Food Menu component, i can see only filter by category option, but orderby option not visible?
Hi,
Thank you for purchasing.
If you prefer to use a plugin to order your WordPress custom post type posts, you can try the “Simple Custom Post Order” plugin. Here are the steps to use this plugin:
1. Install and activate the “Simple Custom Post Order” plugin from the WordPress plugin repository.
2. Go to “Settings” > “Simple Custom Post Order” in the WordPress admin panel.
3, Select the custom post type you want to order from the dropdown menu.
4. Drag and drop the posts in the desired order using the arrows next to each post.
5, Click the “Save Order” button to save your changes.
Once you’ve saved the order of your custom post type posts using the “Simple Custom Post Order” plugin, the posts will be displayed in the same order on your website.
Thankyou, it worked
Hello,
It’s look like there is a problem with all the Grand Restaurant Theme Elements for Elementor.
All my content that used an element of your theme elements for elementor have disappeared from my page, and I don’t see them in the elementor edit page.
Is your theme compatible with WordPress 6.3.1 ?
Hi,
Thank you for purchasing.
Please make sure you update the theme today v6.7.10 and al required plugins it will fixes all Elementor 3.16 issue.
Hello, we purchased two licenses from you. I want to know which domains we use these on. Can you help me?
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Hello, we’re interested in this theme, but I have a query, can we get/create an order page like this? https://www.orderbarameethai.com/ Do you have the documentation or any plugin you recommended? We need this one
Hi,
Thank you for your interest.
Technically you can create products using WooCommerce shop options so your customer can order food online as well.
Is it possible to modify the list of details (calories, fat, protein, etc.) that appears when hovering over a menu to something else?
Hi,
Thank you for your interest.
Yes you can customise this information using theme backend options.
Hi, can the video in demo content be used in the live site or does it have copyright?
Hi,
Thank you for your interest.
You can purchase demo video license from Envato Elements https://elements.envato.com/
How do I delete demo content …...... I imported all of them and its confusing, I want to delete and import only one demo
Hi,
Thank you for purchasing.
You can use this plugin https://wordpress.org/plugins/wp-reset/ to reset your WordPress data and start with clean installation.
I’m having trouble with the installation of the plugins.
“Installation/Update Of Required Plugins Needed This theme recommends the following plugin: Extended Google Map for Elementor.”
I accessed the plugin link, and it’s indicating that it has been deactivated. https://wordpress.org/plugins/extended-google-map-for-elementor/ “This plugin has been closed as of July 26, 2023 and is not available for download. This closure is temporary, pending a full review.”How can I resolve this?
After activating the theme, I managed to install all the necessary plugins. Thank you, and no further response is needed.
Thank you very much and glad you got it sorted! 
Good morning,
I used the theme on a domain that is no longer online and I wanted to use your theme that I bought on another domain, but it is blocked on the old domain,
can you unblock it to use the theme on another domain?
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Theme is good but i didnt find any slider on the Home page in your demo. Just one demo has Video in it. Rest all have Static Image as Slider. Is it possible to have slider on Home ?
Hi,
Thank you for your interest.
Yes you can use Revolution slider plugin which is included within theme package to create a slider.
Hello team, my license got expired one month ago, but can you please help me with a small tech support.
I develop website on chrome, but its not reflecting and website seems broken. Whereas it works well only on incognito chrome mode. Even on other browsers, website seems broken and changes are not showing properly.
Note: While editing on elementor also, website is proper and not broken. I cleared cache, did uninstalled and installed plugins and no conflicts.
Website only works while editing on elementor and on incognito mode. Can you please suggest any fixed? Would be great
Hi,
Thank you for purchasing.
Please open Elementor > Settings > Advanced > CSS Print Method and change to “Internal Embedding”.
You can also try to simply clear your browser’s cache, use a different browser, or view in an incognito browser. If this doesn’t help, then follow these steps:
1. Go to Elementor > Tools > Regenerate CSS and click the Regenerate Files button.
2. Update your page. You may need to make a small change to enable the Update button.
3. Clear all cache including server cache if it exists, any WordPress caching plugins you are using, and your own browser cache. You can also try checking in another browser, or in an incognito browser.
Thankyou!
fresh install wp and fresh install theme. removed same domain from your registration site. theme won’t let me register. ticket PRIVATE TICKET #3433550
Hi,
Thank you for purchasing.
Thank you for your info and it should be working fine now. Could you please check it from your end.
How can I disable fullscreen menu that authomatically pops up whenever I click on the Clean Food demo? The MAKE A RESERVATION popup I mean
Hi,
Thank you for purchasing.
Please extend your support then please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
This is a sales question. Do you offer just the Menu as a seperate plugin for purchase? If so, can you direct me to the product. Thank you.
Hi,
Thank you for purchasing.
Really sorry, we only sell it with this theme exclusively. Thank you.
I’m having same issue, “Cart” icon won’t show in the menu after update theme to the latest version. Also I’m getting the following error “Purchase code is already registered to domain: www.mydomain.com”. I can’t submit a support ticket because “extend support” expired for my account.
Hi,
Thank you for purchasing.
Please register your account here https://license.themegoods.com/manager/
Then you will be able to manage/remove your purchase code registration’s domain from there.
Why doesn’t the “Cart” icon show in the menu? I’m using the Headers/Elementor feature. I have the cart icon in there. It doesn’t show on the live website.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
I have opened a ticket for the past 2 days but no reply. Every time I made an update, it not updating on the front end. What can i do because this is getting frustrating?
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there. Thank you.
Hi, I have bought one license Can I use the same license for my other branch on the same URL like in sub domain ?
Hi,
Thank you for your interest.
Basically 1 purchase code can be registered and used on 1 WordPress website domain. Thank you.
