1779 comments found.
Hi. Is it possible that on the results page to show the price per night per room listed ? Thanks
Thank you. Yes, I believe this is an option. If you have purchased, please open a. ticket.
https://themovation.ticksy.com/Hi, how can I enable calendar/search results but show no prices and disable auto booking? I would like the clients to be able to search for accommodations available for the selected dates but in order to proceed to booking use the contact enquiry form. Thank you!
Thanks for reaching out, can you please create a ticket for our team?
https://themovation.ticksy.com/Hi,Ho w can I install the add-ons included in the Booking Bundle:
Hotel Booking WooCommerce Payments Hotel Booking PDF Invoices Hotel Booking Payment Request Hotel Booking Reviews
Can’t find them already installed in the plugin theme directory. THank you in advance for your support
Thank you. They are under WP Dash / Bellevue / Plugins 
Just turn the switch to on and they will be automatically downloaded and installed.
Hi, How can i switch between version of the demo content. I tried rerunning the setup, skipping everything other than choosing a new demo and then content, but nothing seems to have changed ?
The best way is to reset the install and start over if you want a different demo. Is that too late for you to start over?
Pre purchase. Hi, going through one of your demos I notice on the “price break down” page, once youve confirmed booking, that it lists everynight booked. Can this be condensed so it only shows the range of dates rather than list each and every night? We have long stays so would make that page very untidy
Yes, you can clean that up and hide rows. Reach out to us after purchase and we can help.
perfect many thanks
Happy to help.
Hello Team, I would like to purchase your theme. My main problem is synchronizing everything with Booking, airbnb, Kayak… and others…
If you can give me this solution I will buy it and also many others will…
This is the problem that many have.
Let me know please.
Thank you
Hello Niko! There is a two way sync to ensure no double bookings. Yes, this works great with any ical / ics calendar. I know that Airbnb, Booking.com supports this
I see that your theme accepts payments through PayPal, 2Checkout, Stripe and Beanstream/Bambora – but is there a way for us to add another payment processor to the theme? We are working with a Property Management System and moving everything to adopt a new theme would be a tremendous task.
Yes, you can use WooCommerce checkout if you want to expand to other gateway providers
No. I mean can we code our own. Are there hooks that allow us to replace the booking form? This client uses a payment processor called LynnBrook Group through a property management system run by Streamline VRS. We need something that will send the booking data (start date, end date, property id, occupants, credit card, name, email, etc.) to Streamline and then display success or fail to the client depending on what JSON Streamline sends back.
What about using a form plugin like Formidable or Gravity?
We could use Gravity with no problem. But I may be wasting your time. Your rental demos all look like single property demos and this client has 56 homes that she rents out.
You can use for as many properties as you wish. It all depends on how you wish to display them. We have really nice property listing widgets and grids.
Hi guy’s. I bought your theme a few days ago and did not find the answer. Which app are you talking about on the apple store to manage the booking of the website? Thanks
Happy to help. Please see:
https://help.bellevuetheme.com/article/276-booking-appHow can I change the Booking Calendar Button text?
Thank you. Can you send a screenshot within a ticket to https://themovation.ticksy.com/
Cheers!
Does this use the motopress engine? I’m trying to decide between buying the motopress subscription for unlimited sites vs buying this individually for each site.
This is one price for a lifetime of upgrades/updates. Bellevue includes 16 different themes and the engine and all the add-ons. A great deal. Let us know if you have any questions.
i am using this for my hotel and my hotel have conference hall available for booking on hourly basis. how to add a conference hall in this system?
Thank you. Can you please create a ticket for us?
https://themovation.ticksy.com/I have create a ticket (PUBLIC TICKET #3442549) two days before about payments through woocommerce but i haven’t any reply. The emails to customer have a different Reservation ID (it is the reservation from woocommerce) and not the real booking ID for Hotel booking plugin. How can I change the emails to contain the booking ID???
Thank you. We are looking into that today. We will reply on the ticket.
Dear Publisher. Greetings. I have recently purchased your theme and I am trying to set-up booking accommodation with the help of your documentation resource ‘https://help.bellevuetheme.com/article/22-start-here'. However, after setting up as per the videos, accommodation booking is still not working. The availability search page says ‘Sorry, no results were found’. Please help.
Thank you! Can you create a ticket for us?
https://themovation.ticksy.com/Is it possible to integrate this theme with dynamic price tools like PriceLabs?
Thanks. Can you please create a ticket for us?
https://themovation.ticksy.com/Hello there!
When the administrator receives a booking email from the website and he wants to write back to the customer he can’t use the “reply” button since the email sender is the administrator himself! He must manually copy and paste customer’s email address. Is there a way to change the “reply-to” value?
Regards.
Hmm, I would recommend setting up something like SMTP mailer.
https://help.bellevuetheme.com/article/209-formidable-emails-not-sending-or-receivingHello there!
Thanks for your reply. Email notifications work fine, I just need to edit “reply-to” value becouse it’s the website administrator in all the email while I’d like to have client’s email in the booking notifications for the admin. Is it possible to do it with SMTP mailer? Not sure about it.
Thanks. Yes, SMTP will allow you to set the reply value. Try it out. I think that would be the easiest.
Hello there!
I installed SMTP Mailer and I understood out what you meant. With that plugin I can set the “reply-to” value for all outgoing emails but it’s the same address for all the emails. I need to make a distintion between emails sent to the administrator (new booking notification) and emails sent to the customer (all kind of notification). In this moment all emails have admin address as “reply-to” and when the administrator wants to reply to a new booking email he must copy and paste customer email address in the recipient field. it would be preferable if the recipient was already set up with the customer’s address.
Hmm, thanks. I may need to post this to the plugin author as I don’t know how to change this setting. Can you create a private ticket for us? Then we can post on your behalf.
https://themovation.ticksy.com/Yes of course, I’ll do it as soon as I can. Thanks a lot.
Thanks!
reservation verification with identification document, sending surveys 2 days after the stay, reason for arrival, and not to book automatically, payment with possible cancellation 6 days before and through PayPal or bank transfer, adding regulations when booking, guest reviews, possibility to issue an invoice, and compatibility with third partee?
is possible?
Hello!
- Custom Checkout Fields – You can add custom fields to the checkout and include ID Validation upload.
- MailChimp Integration – You can use this to automatically subscribe users and send them surveys.
- Pending booking – You can have pending booking (approval by admin) as well as other options.
- Cancellation – You can set this booking mode where users can cancel via email.
- Guest Reviews – yes, you can accept guest reviews.
- Invoices – Yes, you can generate an downloadable invoice.
- 3rd parties – yes, it works with 3rd parties for booking sync
Let me know if you have any questions. You can purchase here:
Hi,
The sticky header was copied and translated with WPML, but it does not appear in English. It will be displayed in the original language instead. If I inspect the source code, it appears that there is no separate ID for the English sticky header. We connected the 2 headers in WPML, but it still does not appear.
Our other problem is that the rooms are translated, but the translation does not appear in the list of additional rooms, only for one room. I am attaching a picture of it.: https://share.getcloudapp.com/L1uv8DY9
Could I ask for your help with these?
Thank you!
Happy to help. Please create a ticket for us here:
https://themovation.ticksy.com/Thanks, I opened a ticket. Ticket ID: #3427326
Thank you!
Pre Sale Question: Where can i see the mobile app? The owner will install it on his phone? How is it going to communicate with the site?
Also, what about syncing with website bookings with other OTA’s? Is it happening with a plugin? Which plugin? Is it free? Do i need a subscription at any web service to get it done?
Hello Kearkos!
Yes, the owner can install this. Yes, it will communicate with the website calendar.
The plugin and all add-ons are include when you purchase the theme.
You do not need a subscription.
Hi team,
There’s been a “critical error on this website” while trying to edit a page with Elementor today.
Once I’ve cleared the cache the entire wp-admin had a critical error and after troubleshooting and starting a ticket with my hosting, we have discovered that Groovy Menu is causing the issue.
Enabled = critical error on wp-admin (frontend ok) Disabled = no error on wp-admin BUT no menu on frontend
This is rather CRITICAL and I am not prepared to renew my support because of this.
How can this be resolved ASAP?
Hi there. Groovy Menu is a plugin that we bundle but we do not author. Are you using the very latest version?
Do you actually use it?
From their changelog, it looks like the latest it Version 2.6.3 – May 1, 2022
Yes, I use it and it’s been working fine all along. Switching to theme’s default menu would need adjustments, in which case I’d probably spend time creating an Elementor header, but I’d prefer to be able to continue using Groovy Menu as it’s all setup.
Theme and plugin all on the latest version. Since the plugin is bundled, it might pay off for you guys to report and deal with Groovy Menu team since you probably have a deal/purchase code?
Yes, can you create a ticket for our support team? Then we can report it to Groovy.
https://themovation.ticksy.com/Hi,
Installed over a fresh wordpress site today and the theme doesn’t work – getting the following error:
Warning: Undefined array key “install” in…
when going to the theme welcome page.
When switching to a mobile version of the site the styling is completly wrong and the menu sysytem doesn’t work??
Opened a support ticket an no reply.
Does this theme work ?? currently using the tiny house demo data.
If I install any of the extra plugins it crashes the whole site, groovy menu, booked etc – is this normal.
At the moment this template is a mess – even the support pages are incomplete.
Hi there! Sorry to see that you ran into an issue. I haven’t seen the Undefined key error before. Can you reach out to our support?
https://themovation.ticksy.com/I have still not sorted – the theme doesn’t work ‘out of the box’ errors, layout problems – support taking 24 hours to ‘fix’ that creates more problems.
Have you reached out to to our support team? There are no known issues / errors.
Warnings won’t prevent general usage and they can be silenced by turning off wb debug.
If there warnings they will be fixed with the next update
When’s the next update due? It’s been a week now if going round in circles with your support. The demo template is not working – there’s rogue images and a double menus – why does the menu switch to another menu when it becomes sticky, this is not needed??
Hi. We see your ticket and we are looking into this.
We have a new version with some bug fixes coming out in the next few days.
The issue you are having with a rouge image and double menus is from customization, nothing to do with bugs from the theme.
We will reply within your ticket 3417444. Thank you.
Happy to help
