160 comments found.
Hello, I’m a freelancer and want to use the template for my client on single website who is dentist, so which License should I purchase? thanks for replying.
Hello,
A Regular License is adequate for use on a single website.
Here you can find more about ThemeForest licenses: https://themeforest.net/licenses/standard
Regards, BoldThemes team
I installed the theme in my WordPress and when I want to use the “Archive Layout” in Columns I don’t get the sidebar that appears in its demo, how can I solve it?
https://app.gemoo.com/share/image-annotation/637280514207522816?codeId=M079V4q4OZN2a&card=637280512668213248Hi,
You need to set the override on the posts archive page so it displays the sidebar – Edit the post archive page in the bold builder’s backend editor and add Global override Sidebar > Right (bottom of the screen, Settings Section)
Than you can manage the content of your sidebar on Appearance > Widgets screen.
Should you need additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi Team, Can I get this template in HTML?
Hi,
Thanks for contacting us. Denticare is available only as a WordPress theme.
Kind regards,
BoldThemes team
Hello, often the icons and logo disappear, at some point they come back, but this happens regularly. I turned off third-party plugins, but it didn’t help, how to proceed? https://www.tattoopood.eu/ image: https://prnt.sc/gFmZ91a8UKye
Hi,
When you visit your site using https://www.tattoopood.eu/ and when you take a look at the browser’s dev-tools console you will notice that the icon fonts are being loaded via https://tattoopood.eu and that the request comes from https://www.tattoopood.eu which creates a CORS policy issue and prevents fonts from being loaded.
In addition to that, when you visit the site using https://tattoopood.eu/ everything is ok
This means that site url settings in your WP are https://tattoopood.eu – which in turns creates the problem when using https://www.tattoopood.eu/.
You should consult your hosting and check what should be done in regards to CORS policy issues on your hosting when using https://www.tattoopood.eu/.
Our suggestion is redirecting all traffic from https://www.tattoopood.eu/ to https://tattoopood.eu/ but they might have a better solution…
Kind regards,
BoldThemes team
Thank you, will ask from hosting.
Hi, how to insert a link in the text, I do it with a code text but it doesn’t work and this code didn’t save after pressing the save button, please help!
one more time code (open <)a href=”link”>text(close tag >)
Hi, please let us know where exactly are you trying to insert a link, is it Text content element on some page?
Pages edit page – bold builder (i need to etis some text conteiner) “Headline”. Inside the headline in row “Subheadline” I have some kind of thext. I need to make one -two words hyperlink.
Headline content element does not support HTML content. Please use Text or Raw Content instead to insert custom HTML content.
Dear Support Team,
I am reaching out to seek clarification about an issue we are encountering with the Yoast plugin in conjunction with your DentiCare – Medical & Dental Clinic WordPress Theme. Specifically, we have implemented the Yoast plugin on our homepage, and we are following the recommendations provided in the Yoast section of the page editor (Pages – Edit). According to Yoast, the following elements should be addressed:
Outbound Links: The plugin indicates that there are no outbound links on the page, suggesting the addition of some. Internal Links: It notes the absence of internal links in the text, recommending the addition of a few. Key Phrase in Introduction: The plugin observes that our key phrase or its synonyms do not appear in the first paragraph, advising us to ensure the text’s theme is clear from the outset. Key Phrase Density: It reports that the key phrase was found 0 times, which is less than the recommended minimum of 4 occurrences for a text of this length, prompting us to focus on our key phrase. Text Length: The plugin indicates that the text contains only 96 words, significantly below the recommended minimum of 300 words, and suggests adding more content. Despite having diligently addressed all these points, each item is still highlighted in red, implying that these issues need to be rectified. It appears that the Yoast plugin is not recognizing all the elements correctly within the “Bold Builder” page editor.
Could you please provide guidance or a solution for this situation? It’s essential for us to ensure full compatibility and correct functioning of the Yoast plugin with your theme, as it plays a crucial role in our website’s SEO optimization.
Thank you for your assistance in resolving this matter.
Hi,
Please send us your site URL and WP admin credentials so that we can take a closer look at this. You can submit a ticket here: https://boldthemes.ticksy.com/ or send us email to info@bold-themes.com
Kind regards,
BoldThemes team
i have 2 questions please : 1/ there is refund policy ? 2/ can i request a demo separately from the envato market ?
Hi,
Thanks for contacting us.
Yes, as long as your support period lasts (by default six months from the purchase) you can request the refund and we will approve it.
No, the theme and support is available only based on Envato Market purchase.
Kind regards,
BoldThemes team
Not working on the Yoast SEO premium plugin on the last updates, with other sites’ (themes) all good. The issue is:
Something went wrong. An unexpected error occurred. We’re very sorry, but it seems like the following error has interrupted our application:
Invalid regular expression: /*$/: Nothing to repeat
Unfortunately, this means that all your unsaved changes will be lost. You can try and refresh this page to resolve the problem. If this error still occurs, please get in touch with our support team, and we’ll get you all the help you need!
Hi,
Please check the following:
1. That you are running the latest version of the theme and the plugin – 1.3.3 – https://documentation.bold-themes.com/changelog/denticare-changelog.txt If you are not, please update the theme and Denticare plugin to the latest version using one of the methods described here: https://boldthemes.ticksy.com/article/7123/
2. That you are using the latest version of Bold Page builder – 4.7.6
3. If you have recently updated the Bold Page Builder that you have cleared the browser cache and that your browser is loading the latest Bold Builder js files
If the issue persist, send us the site url and wp-admin credentials using the form on our profile – https://themeforest.net/user/boldthemes (bottom of right hand sidebar)
Kind regards,
BoldThemes team
How can we use this theme for RTL? Do I need to install any plugin or does this theme admin panel have option to convert to RTL? Kindly advice.
Hi,
All you need to do is set RTL based language in your WordPress settings.
If you imported one of our demos, you will have to change the layouts on your own by rearranging them accordingly (move the static page elements from left to right and vice versa. Menus, widgets and text alignment will change automatically once you switch to RTL based language).
Kind regards,
BoldThemes team
Hello. I’m changing the logo from the general settings, but it’s not updating on my page. Can you help?
Hi
Thanks for the purchase
Here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.
Also, for all assistance you need in the future, please submit tickets at our support site – https://boldthemes.ticksy.com/ it will help us track your issues more efficiently and provide help in a timely manner.
Thanks in advance.
Regards, BoldThemes team
Thank you very much for your response. Your theme is really great. But I’m facing a couple of issues while using it. I can’t translate the blog page’s posts into my native language because there hasn’t been an extension provided for configuring the theme. Also, there is “bold themes” with your name and logo at the bottom of all blog posts. These are the problems I’m experiencing for now. Is there a place where I can make general theme settings?
Hi,
For all assistance you need please submit tickets at our support site – https://boldthemes.ticksy.com/. Our support team will be glad to assist you with relevant information.
Thanks in advance.
Regards,
BoldThemes team
I would like to add TikTok link but there is no TikTok Icon available. Could you tell me how can I add TikTok icon.
Hi,
We will publish the new version of the theme in next 48 hour with the updated FontAwesome Brands set which includes TikTok icon.
Please update the theme after the update is released.
Also, for all future support, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello. I’ve installed the theme, but I’m getting a 404 error on all pages except the homepage. When I try to edit, it works, but the pages won’t open. Can you assist me with this issue?
Hi,
Thanks for the purchase.
Have you tried rebuilding your permalinks – https://boldthemes.ticksy.com/article/13373
Should you need any additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Hi
After I updated the WordPress and theme I have some errors on my site. Gtranslate plugin is not working anymore, content on website is duplicated, on mobile the menu can’t open, there are lot of things that are not working correctly.
Thanks in advance.
Hi,
Please make sure that you are running the same version of the theme and DentiCare plugin – 1.3.1 – https://documentation.bold-themes.com/changelog/denticare-changelog.txt
Also, please make sure to purge the cache if you are using caching plugin or some other sort of server side cache.
Also, please clear the browser cache prior to testing – the issue, from your description is probably caused by JavaScript exceptions which can be caused by the old version of JavaScript libraries used in the theme.
If the issue persist, please send us the site url so we can take a closer look at it.
Thanks.
Kind regards,
BoldThemes team
prestigedental.al
Hi,
This seems as the issue with the footer on the home page.
Can you please send us wp-admin credentials so we can take a closer look at the current setup.
You can send them using the contact form in the right hand side sidebar of our profile page: https://themeforest.net/user/boldthemes
Kind regards,
BoldThemes team
Hi! Is the theme compatible with wordpress 6.3? Thank you
Hi, yes, it is.
I get 503 service unavailable after upgrading. I tried to disable all plugins but it still occurs…
The domain is using PHP 8.0
I’ve updated the theme again and now it works. Probably there was something wrong during the previous update
Hi, yes, you need the latest theme version if you are using WP 6.3.
Hi, how can show all product on this page? This is not e-shop page: https://tattoopood.eu/tootekategooria/suured-tattood/
Hi,
Please let us know how was the list of products created if it is not a shop archive. Is it a shortcode based listing?
Kind regards,
BoldThemes team
Hi, It is category based, category is added to menu
Hi,
Then it is a setting on the level of WooCommerce plugin as the WooCommerce archive functionality is used to display products there.
You can try the following:
https://woocommerce.com/document/change-number-of-products-displayed-per-page/Kind regards,
BoldThemes team
second question is i change logos but not change in my webpage. Two screenshot in the link.
Best regards. with love
Hi,
In order to place the widgets in the header aligned with the menu, you can place them in Heade Menu Widgets area on Appearance > Widgets. You can use Custom HTML widget to place your specific html code.
Releted to logo, here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a logo related override (and some other overrides) set on the home page and it caused the problem. Try removing logo related overrides on pages with issues.
Also, for all assistance you need in the future, please submit ticket at our support site – https://boldthemes.ticksy.com/
it will help us track your issues more efficiently and provide help in a timely manner.
Thanks in advance.
Kind regards,
BoldThemes team
hi there, i want to use my inner box column background colors border radius 8px but i can not fix it. I will fix with background colors border radius but if im using with background colors, this boxes dont have any space between eachother. here is some screenshots. how can i fix it ?
here is some screenshot photo; https://app.gemoo.com/share/image-annotation/548164321428566016?codeId=DW45p6Kq7a9le&origin=screenshotuploaderHi,
Can you please provide the url of the page with the referenced boxes so we can take a closer look at the issue?
Thanks in advance.
Kind regards,
BoldThemes team
ofcourse. https://yalovadentalpark.com
Hi,
Please try the following:
1. Add custom class to columns you want to have the border radius – for example mycolumn (you can do that by editing the column in bold builder, custom tab)
2. Add the following code as Additional CSS (Appearance > Customize):
.mycolumn.bt_bb_column .bt_bb_column_content {
border-radius: 8px;
overflow: hidden;
}
It should do the trick.
Kind regards,
BoldThemes team
can you show me step by step with screenshots please ? beauce i dont find this steps. im sorry 
screenshots will be fix my problems. Thank u so much
i add this code to here but not working; Here is screenshot;
https://app.gemoo.com/share/image-annotation/548195572365639680?codeId=Pa6w8YwgmbnK3&origin=screenshotuploaderHi,
You haven’t added the class mycolumn to the columns where you want the border radius to be applied (first step in our explanation above)
Edit the page, and click edit on the desired column:
https://app.gemoo.com/share/image-annotation/548198441579937792?codeId=v69WnjOmeOr7J&origin=screenshotuploaderThan on custom tab add the class mycolumn to the Extra Class Name(s) field
https://app.gemoo.com/share/image-annotation/548199057156968448?codeId=v69WnjOmeOr7JDo that for each column you need.
Kind regards,
BoldThemes team
done! thank u so much. im using just boldthemes and your themes is great for SEO works, manuel resposive works
Great, we are glad we were able to help 
which page builder you used in this theme?
We are using our own page builder, Bold Builder.
Hello, On Android devices, the theme appears in dark mode. When I log in from an iOS mobile device, there is no such problem.
I’ve been using your theme for a long time, but this is the first time I’ve encountered something like this. Can you help me?
Hi,
We have tested the theme on several android devices / browsers and were not able to recreate the issue. Also, please note that the theme does not control the telephone mode in any way, so the issue is most likely caused by the specific device settings.
Kind regards,
BoldThemes team
Hi, I would like to create a Multi-vendor medical tourism platform. How can i connect for customization and required features. Thanx
Hi,
Thanks for contacting us.
Unfortunately, Denticare does not offer multivendor features and it is not suitable for multivendor medical tourist platform put of the box.
In terms of customization, we are not currently available for customization or custom development services
Kind regards,
BoldThemes team
Hello,
When i am changing the service item Color Scheme only the icon is changing the color.
Do you have any idea what is happeing oraz what i am doing wrong?
Thanks.
Hi,
Thanks for the purchase.
We suspect that the Color Scheme is overridden on the page you are trying to apply the new scheme to.
Here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default. On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a color scheme related override (and some other overrides) set on the specific page and it caused the problem. Try removing these overrides on pages with issues.
If this does not resolve the problem and for all assistance you need in the future, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials. Our support team will be glad to take a closer look at the current settings and provide relevant help.
it will help us track your issues more efficiently and provide help in a timely manner.
Thanks in advance.
Regards, BoldThemes team
Hi – thanks a lot with the tips – it works.
I have another problem – sorry….
The maps of google are not working – even when i changed the API Key.
Could you help me please?
Thanks a lot in advance!
Hi,
Can you provide the url with the map, usually the JavaScript console provides detailed description of the issue with the Google Maps API.
Kind regards,
BoldThemes team
And one more thing – where can i edit the Mobile Burger Menu? Because even i changed the primary and secondary color, there is still this blue as a background for logo on burger menu,
Hi,
Related to the map, the JavaScript console returns the following info:
Google Maps JavaScript API error: RefererNotAllowedMapError
You can find more info on the subject here: https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
Related to the mobile logo – you have the following custom CSS added either in Appearance > Customize > Additional CSS, on page related Custom CSS field or using some other third party plugin:
.btMenuVertical .mainHeader .btLogoArea {
box-shadow: 0 100px #104099 inset;
}
This needs either to be removed or modified using media query so it is not active on mobile resolutions.
For all assistance you need in the future, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials. Our support team will be glad to take a closer look at the current settings and provide relevant help.
Thanks in advance.
Kind regards,
BoldThemes team
I have two equestion:
1. The Bold Timeline plugin is only basic version in the theme? 2. Is there any option to duplicate the timeline and work on duplicat rather then creating every new timeline from the begining?
Hi,
Yes, timeline lite is available with the theme and it supports all features you can see on the theme demo. If you need additional functionality, on top of what is presented on the demo you need to license for the premium version of the Bold Timeline separately.
Sure, when you edit the specific timeline, you can copy the entire timeline element and paste it into the newly created timeline – this will copy all elements contained in the timeline form the initial one into the new one. If you need more detailed instructions, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
