181 comments found.
Hello,
I’m reaching out because there is a security vulnerability in the current version of the Slider Revolution plugin that I’m using. Unfortunately, I’m unable to update it, even though the theme purchase page states that updates are included with the premium version. Could you please help me access the latest update so I can secure my site? I would greatly appreciate your assistance. Thank you so much!
Installed Version 6.7.4
cloud_download Available Version 6.7.17
Sorry for delay reply, Please email me info@zozothemes.com about this issue, will reply with updated file.
Hi. First of all great looking theme, nice work. Will the Demo install all 10 home pages plus the other pages or are there multiple demos? Asking for a friend lol. Also is this theme compatible with WPBakery? Thanks.
It’s elementor based theme and yes of course you can get all the demo with the theme and import all demos easier. Thanks
We understand that. Some or our sites are managed by us but content is added by users or their community. Elementor isn’t the most approachable editor so we tend to use the default but prefer WPBaker for users and the community so our intent was to install it along side Elementor. Thanks anyway..
Yes I understand we no need to buy elementor and renew yearly because we created many shortcodes for the theme with elementor. Hope it will be perfect fit for your website. Thanks
Awesome. We’re assuming colors and fonts are easily changeable, correct? Also we didn’t see the typical features page in the demo that shows raw examples of various options/settings. Is there one?
Sorry for so many questions. We started work using a different theme and are looking at jumping to this one so getting our heads around how much work we might me in for.
Thanks a bunch.
Yes we can manage most of the things on backend. Hope you love it. Thanks
Sorry for delay, Please check theme options https://www.awesomescreenshot.com/video/29354787?key=1b4d46062ed83907a63bf860cd6557c9
Please am having trouble editing the home page slider revolution. I need to change the texts. Thanks
Found my way already, thanks!
Thanks
I already posted an issue with the theme via ticket #3644085
Hi we replied with the resolution, Thank you.
Hi, I just imported the demo content, but the header and footer not displaying – how can I solve this please. URGENT!
Please submit ticket with admin login details and explain the issue. Here is the ticket url https://zozothemes.ticksy.com/
Hello, I would like to translate event details. How can I do that? Thank you.
Please submit ticket with admin login details and explain the issue. Here is the ticket url https://zozothemes.ticksy.com/
I’m sorry, but the support for this Envato Market purchase code has expired.
This is what I received when trying to ask a very basic functionality question.
I hope someone knows how to translate the event details and can provide me with an answer. Thank you.
ok please install loco translate and follow this article https://zozothemes.ticksy.com/article/14444/
having problem with the layout , it keep remaining at the boxed layout even when i have changed to full width layout
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com. Thanks
For some reason after an update our twitter icon and the up arrow isn’t showing. Is there something that needs to be done to get the X for twitter working? All other social media icons are working. Thanks
Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com/
Couldn’t find the Zegen Wordpress in the product list but finally found it and put in a ticket. Ticket #3610951
zozothemes.ticksy.com/submit/#100016068 here you can post. You can find the license inside the website where we register license. Thanks
Hi, please how do you hide post image from showing in both Pages and Events?
Hi,
For post image Appearance >> customizer >> theme options >> theme template >> blog template >> blog post items here you can drag and drop thumbnail to disabled part to hide image.
Hello Zozothemes themes, i want to buy this your theme but i have 2 questions.
1. When are you gonna run promo or discount as the $69 is too much due to country which i am from.
2. Does your theme support woocommerce for donation?Hi yes it’s support woocommerce. Thanks
Hello, I’m interested in purchasing the featured WordPress theme. If I decide to go with a multi-language translation plugin, which one would you recommend? And does the theme seamlessly integrate with it out of the box?
Hi thank you for your interest. Yeah we can use all popular language translation plugin. Wpml or loco translator etc. Yes of course you will love it.! Thank you.
Was just editing the theme and don’t know what happened. Now when I hover over the menu there is shadow box over the menu items? Any idea on how I can remove this? https://ibb.co/sF4wW3K
I found the issue. Thank you.
ok fine
Sorry it’s not loading. Send me the screenshot again or post the ticket in our support center. Thanks
You don’t need a screenshot. If you click on any audio to listen to the sermons, a black screen appears behind the audio player. How do I remove this black screen?
Yes it was Background Overlay , please submit ticket will provide CSS code…
A pre-sale question: is it easy to remove the red blood drop icon throughout the theme design? Or is it very integrated making it hard to remove?
It’s easy to remove. Thanks
Hey! decided to rework my old theme…how do I remove zegen-ministries from being part of the url/slug/permalink please? https://destinychurchyorkton.com/zegen-ministries/creativity-decoration/
Sorry for the delay, Do you want to rename or remove ?
I want the zegen-ministries removed as part of the ministries URL so it appears like this please ~ https://destinychurchyorkton.com/creativity-decoration/
Please submit ticket with admin login details .. here is the ticket url https://zozothemes.ticksy.com/
You can’t be asking me to submit a ticket when you realized my support period is expired – It’s you guys theme and the problem can easily be solved here , why asked me to submit a ticket and pay extra funds for a one time support. First In have left you guys a 1 star and I won’t stop there, I will initiate a negative campaigns to make people understand the fraud you guys are doing as related to this theme..Again, the issue with my website is here ~~ I have Zegen ministries as poart of my URL for each ministry page/path./...
https://destinychurchyorkton.com/zegen-ministries/protocol/....How do I remove zegen-ministries so it looks like this = https://destinychurchyorkton.com/protocol/ for “protocol” ministry.The onus lies on you and your team to fix this without me paying extra for your complex team or stand the chance of loosing sales via my negative publicities. Thank you. I mean for a simple problem that can be solved here why asked me to open a ticket???
**GUYS YOU WANT TO STAY AWAY FROM THIS THEME EXCEPT YOU ARE A FRONT END DEV. THE THEME IS COMPLEX AND GOD HELPING YOU THAT YOUR SUPPORT PERIOD IS EXPIRED? THESE GUYS ARE GOING TO MILK YOU! INGRATES! YOU THINK MONEY IS EASY TO COME BY???
Ministry is a custom post type. So we can change only the taxonomy and url can’t remove the url portion. And you can use a page for it to achieve your requirements. Thanks.
Hello, One last question. I have set my system and website date and time from settings but I realize the timing on homepage 6 just wont align. How do I fix this. Thanks
Please can you send me the Screenshot and URL . Thanks
I have bought this theme before, looking at buying it again but I jus wanna know if the video hosting function for sermon is now available. Can I host sermons on youtube and Vimeo and just past the links to the sermon space instead of hosting the videos directly to the site?
Yes of course. It’s available. Thanks
Has a version with HTML sass only?
Yes Zegen HTML version and wp available. Thanks.
Thanks for this great theme. It gives me a lot of pleasure to set everything up. I have only one small problem. When I open the team page and I click on a person, nothing happens. His own page does not open. What do I need to set there? Thanks for your help.
Thank you very much for your feedback. Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com/.
Hi, I’m having issues submitting a ticket. Keeps saying my purchase code is for a different Envato product. It’s been verified and still saying that. Need help please.
sorry for the inconvenience. Please let me know the issues. And provide admin login details and screenshot of the issues to my email id info@zozothemes.com
I need a good countdown timer on the homepage slider or under the slider. Please suggest how to achieve that or plugin to use.
Post ticket in our support center for customisation. Thanks
How much will I pay for that? This is a presale chat
For presale live chat please visit zozothemes.com livechat. Thanks
