8648 comments found.
Will Markdown being support?
Hello,
Could you please kindly send us direct link to the plugin that you mentioned and for what exact purpose it can be integrated to our theme? Thank you in advance!
Best regards
This plugin is by far the best markdown editor I’ve used on wordpress.
https://wordpress.org/plugins/wp-githuber-md/For software engineer training, we sometimes need to paste code snippets as tutorial. I’m surprising this theme claims to have “coding school” style but it doesn’t markdown editor. It would be great if you guys can help to integrate markdown plugin.
Thanks
Thank you,
Unfortunately, your plugin latest update was three month ago and there could be some restrictions with the WordPress. However, we do appreciate you kind diligence and we recommend you write this kind of suggestion in our features request section of the Master Study LMS Pro Plus > https://stylemixthemes.cnflx.io/boards/masterstudy-lms . We will include additional features/options according to the popularity of the requests from our dear customers
Regards
Hello,
pretty awesome product and could be perfect for us. But we are not sure, if we can do this.
Example: We create a course with 8 lections and in every lection is 1 SCORM package. Can we upload 8 SCORM packages in one course?
Thanks for any information.
Hello,
Thank you!
You can include Scorm only in one course. In this way, one course could include only one Scorm file by default. There is no option to include multiple Scorm inside a course, due to the Course and Scorm structure in general
Let me know if you will have additional pre-sales
Best regards
I want to restrict student user that one student always use website from a single device and he/she would not login from another device OR admin will chose a device against a student user if student login from multiple device. 1 year ago I bought this theme and i contact with support team but they answer me if i need additional feature I need to pay, otherwise need to wait for upcoming update release for this issue but still i did not this feature which you have your recent update release . I had another query about content copy, pdf view option and pdf file not download able, still did not get any update at recent update release. How can i get this support? Thank you.
Hello,
Please note that for new additional features and options we are not able to provide any details at the moment.
As, it needs to modify the LMS plugin scripts and include extra code lines, to integrate extra features that we are currently including for our separate LMS Pro Plus plugin. We recommend you write this kind of suggestion in our features request section of the Master Study LMS Pro Plus > https://stylemixthemes.cnflx.io/boards/masterstudy-lms . We will include additional features/options according to the popularity of the requests from our dear customers
Best regards
Please can you reply on my Ticket #Z55253 quickly, this is so urgeantly for me.
Hello,
I informed your comment to our support department directly. Your ticket will be checked and replied to as soon as possible
Best regards
Hi, how can I turn off the course completed message?
Hello,
All the LMS system messaging emails you can control by activating the LMS emails template manager addon, By using this addon you can deactivate unwanted messages. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/masterstudy-lms-pro-addons/masterstudy-theme-manual-email-manager
Best regards
Guys in 1 month you have done 4 updates, all with different important issues…errors… please keep up the good work you guys have had before. for many of us, this is not a hubby it’s our living, and every error costs us in real time. So please try to be more consistent and do q/a properly before going live and have us all make updates. Keep professional, please!
Hello,
Unforeseen scenarios can arise due to a variety of factors. Rest assured, we diligently assess each update with our QA team prior to releasing them to our users. If you encounter any limitations with the latest versions, please inform us, and we’ll collaborate to address them.
Regards
Hello! Can create forums for different courses? Want participants to have an opportunity ask questions and receive answers in according courses.
Hello,
Unfortunately, there is no exact option for including forums inside courses by default. However, the theme includes integration with the BuddyPress plugin, for details please check the following topic > https://docs.stylemixthemes.com/masterstudy-theme-documentation/additional-features/masterstudy-theme-manual-buddypress
Let us know if you have additional pre-sale questions
Best regards
How can I disable and/or translate the emails that are sent when registering, entering a course, completing a quiz, etc?
Hello,
You can manage the emails of the LMS from the Emails template manager addon. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/masterstudy-lms-pro-addons/masterstudy-theme-manual-email-manager
Regards
Please reply to my support ticket as my site is live and I need the issues resolving. Url: https://magicalmasterminds.com
Hello,
Please kindly re-check your ticket, as our support manager already checked and replied to your ticket directly
Best regards
I have purchased Masterstudy – Education WordPress Theme and have received MasterStudy LMS Pro with it. But when I go to the MS LMS > Settings > Course I can’t find the option to select “preferred video sources” because of that when I add a link to YouTube video in a lesson (Lesson Type – Video), I receive in the frontend a message “www.youtube.com refused to connect.”. Please help how I can solve this.
Hello,
You will need to upload video in the lesson and not in the course by default. You need to use correctly generated embedded link in Video Lesson type and source can be selected only while editing single lesson (not course). For details, please carefully follow this guideline to properly include YouTube videos > https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-courses-features/how-to-add-a-video-to-the-lesson#youtube-source-type
Best regards
If I purchase the theme, do I get the Pro version of Masterstudy plugin and Masterstudy mobile app free in the bundal?
Hello,
The theme doesn’t include the Mobile APP as it can be purchased only separately.
The theme by default includes LMS Free and LMS Pro plugins. Please kindly note the fact that the theme doesn’t include the LMS PRO PLUS plugin
Let us know if you have additional pre-sale questions
Best regards
Hello. My friend from Turkey, he has been trying to buy your template since last week, after the purchase his account is blocked and the money is debited. Your template cannot be bought by Turkish citizens?
Hello,
Our items can be purchased World wide and we have customers who already bought from Turkey. Your friend should contact Envato ThemeForest support directly for details while the account could be blocked > https://help.market.envato.com/hc/en-us
Best regards
Hey there, presale q. Is there any type of community? Like a place where users can chat or something? Thank you
Hello,
In the theme by default, students can write to Instructors, it works like a private chat system by default. Moreover, the theme includes integration with the BuddyPress plugin. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/additional-features/masterstudy-theme-manual-buddypress
Let me know if you will have additional pre-sale questions
Best regards
Is there any theme option where the students can opt courses for free, just pay for certificate?
This model in followed by EDX and Coursera, it would be good if it’s there
Is there option in admin panel to view students’ progress in the course?
Hello,
Yes, you can set courses as free for your students.
And yes, as admin you can check progress. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-courses-features/manage-students-by-admin
Let me know if you will have additional pre-sales
Regards
Is there any theme option where the students can opt courses for free, just pay for certificate?
This model in followed by EDX and Coursera, it would be good if it’s there
Unfortunately, there is no option to sell certificates. Certificate will be given at the end of a course in our theme by default
Regards
Otro error encontrado al actualizar! ahora no puedo entrar a ThemeOptions para poder definir cabezeras, footers, etc! peor comos e me vencio el soporte, como siempre seguro nime ayudan… si podri aponerle 0 estrellas lo haria.
Hello,
Our manager contacted you via email even if your support expired. Please check your email inbox and update the pre-packed plugins as well under the appearance > install plugins section, last time when we checked your site you didn’t update the pre-packed plugins on your site
Regards
Very slow. Not recommended theme
Hello,
We are really sorry for the inconvenience. Please kindly note that the site performance and speed depend on several servers’ within the sites’ settings and network connection factors directly by default. We can only recommend you have a look at the attached URL link below and follow the recommendations and tips in order to speed up the site loading and performance -> https://stylemixthemes.com/wp/how-to-boost-wordpress-speed-and-performance/
In addition on our live demo sites, our developers used the following caching plugins -> Autoptimize, WP Super Cache and the advanced-cache.php module on the server
Best regards
Are there discounts on looks soon? I asked you about this discount more than a month ago, and you told me that there is a discount in the beginning of August, and I did not find any discount until this moment
Hello,
Regrettably, we do not have the ability to manage ThemeForest discounts from our side. For more information, please refer to the Envato FAQ section > https://forums.envato.com/t/envato-2023-mid-year-sale-campaign-faq/455794
Regards
Hello team,
Can you please reset all my licenses please.
Thank you very much.
Hello,
Please ensure to verify your purchase code. We kindly request you to reach out to us by using the contact form available on our main author page in the portfolio. Kindly provide your purchase code, and our head managers will promptly assist you by checking and resetting the key > https://themeforest.net/user/stylemixthemes
Regards
Can you please check this error that is occurred due the last update
https://drive.google.com/file/d/1IwFXPBXIb1FIr3opSIh0XcpqwD6Emkep/view?usp=sharingHello,
We sincerely apologize for the situation you are currently experiencing,
Please kindly make sure that you are using the latest version of the theme. Here is a manual to update the theme to the latest version > https://docs.stylemixthemes.com/masterstudy-theme-documentation/getting-started/how-to-update-masterstudy
After the theme update, please go to the wp-admin > appearance > install plugins section and update all the theme pre-packed plugins as well.
After it, please kindly re-check the case once again.
If the issue will be still there even with the updated theme and plugins, please kindly send us the steps that you are making to receive this error on your site, we will check from our testing environment as soon as possible
Thank you in advance!
Best regards
Hi. Is there subtitle, video quality and video speed function on video player or will be?
Hello,
It depends on the service that you are using. For example, if you will use Video Embedded type from YouTube the player will be from the YouTube service, where you will be able to manage some settings in the video player setting. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/lms-courses-features/how-to-add-a-video-to-the-lesson#youtube-source-type
Regards
Hi. I need these functions for local video. Is there or will be? 
Thank you
In this case, you can try to use Presto Player. For details > https://docs.stylemixthemes.com/masterstudy-theme-documentation/additional-features/presto-player-integration
Regards
