23244 comments found.
hello i need to remove license, i need to install in another website
Hello, @sergiivas,
I have reset your purchase code, now you can use the same purchase code for activation of your theme.
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thank you !
You’re Most Welcome!!
After the last update the cart and checkout pages have gone full wifth and the header is missing. DO you know what could have caused this?
Hello, @frtcyprus,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.
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Hi good day,
I have 3 presale questions,
1. Can I use this team to create a private sale section? We would like to have a normal store but also get some users early access to select merch.
2. Can the theme support a top bar on the the mobile and the desktop layout where I can put a bar on top of the menu that says Men’s, Women’s, and Kids. when a customer selects the men’s they will get a new color header and layout for this section only and vice versa.
3. Does this theme have a POS? if not what product/plugin would you suggest that works best?
Hello, @kieljoseph84,
First of all, thanks for showing your interest in Porto WordPress 
1. Yes you can easily create a selling products store and a Multivendor store as well using our theme, It is based on WooCommerce for the selling products store functionality, and for the MultiVendor functionality, our theme is fully compatible with the Dokan and WCFM plugins and all are pre-packaged with the theme.
2. You can create different headers for the different pages using our theme header builder functionality.
You can set the top bar to show on mobile as well.
You can set the Menu or product categories such as Men, Women, and Kids in that top bar.
You can click to go to the Menu, Women, or Kids category and you can set
the different Header colors for those category pages.3. Unfortunately, we do not have the built-in POS, but you can try with any third-party plugin for the POS that better meets your requirements.
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Hey thanks for the response – also do you do bundle deals with the theme? like buy pants, hat and t-shirt for X ?
Hello, @kieljoseph84,
Unfortunately, we do not have such functionality built in our theme and nor WooCommerce by default provides this. so you have to try with the third party plugins such as: https://wordpress.org/plugins/woo-product-bundle/ OR https://woocommerce.com/products/product-bundles/
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please reply to my message immediately
Hello, @BabajanyanSipan,
Which message are you talking about? Could you please explain.
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wishlist button is broken how do i fix this ? i only got this = [porto_hb_wishlist size=”22px” hover_color=”rgba(34,37,41,0.7)” color=”#212529”]
ok its fixed sorry, i had to install the plugin
Hello, @michelbonard,
Sound’s Good!! that you have managed to solve the issue, you are the best. Thanks for sharing the solution here that you had to Install the plugin, it might help some other customers as well, Feel free to write back to us anytime, we are always here to help you.
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Hello, on single product page (mobile) when clic on search icon, nothing happens. Porto 6.10.0
Hello, @kelecz,
I hope this message finds you well. I wanted to address an issue you might be experiencing with the mobile search icon functionality on your single product page.
It appears that the search icon is operating smoothly on other pages, which suggests that the core functionality is intact. However, the specific discrepancy on the single product page could potentially stem from a conflict with a third-party plugin. Such conflicts are not uncommon and can occasionally lead to unexpected issues like the one you are encountering.
In order to resolve this matter effectively, I kindly request that you reach out to us via our dedicated support forum. By doing so, you will allow us to engage with the issue more comprehensively and efficiently. We highly encourage you to provide access to your site as well, which will greatly assist our customer support team in diagnosing and debugging the underlying problem.
Rest assured, our experienced team members are well-equipped to delve into the technical aspects of your site and identify any potential conflicts or glitches causing the disruption. Once the issue has been identified, we will promptly provide you with a tailored solution to ensure the seamless functionality of the mobile search icon on your single product page.
Your cooperation in this matter is greatly appreciated, and we are committed to resolving this issue for you as swiftly as possible. Please feel free to contact us and share your site access credentials, so we can proceed with the necessary investigation.
Thank you for choosing our services, and we look forward to assisting you in rectifying this matter.
Regards, P-THEMES.
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Can we use an ERP on porto ?
Hello, @michelbonard,
While our theme has not undergone official compatibility testing with external plugins, I want to assure you that you are welcome to explore their integration. However, it’s important to note that third-party plugins occasionally result in conflicts due to varying coding practices and functionalities. In such cases, resolving these conflicts may necessitate custom code adjustments.
Your enthusiasm for enhancing your experience is greatly appreciated. Should you choose to proceed with third-party plugin installations, kindly exercise caution and undertake these actions at your discretion. Our team is readily available to provide assistance and guidance in mitigating any potential conflicts, although we cannot guarantee seamless compatibility with every external component.
We genuinely appreciate your understanding of these complexities. Feel free to reach out to us should you have any questions or require further assistance. Your satisfaction remains our utmost priority.
Thank you for entrusting us with your website’s development. We look forward to supporting you in your endeavors.
Regards, P-THEMES.
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THANKS
You’re Most Welcome!!
Hi, installed demo content but the style sheet is all over the place. https://tinyurl.com/26ph5xgl any ideas on what may be causing this?
Hello, @Lamcreative,
Please read and follow the instructions written in our theme documentation here: https://www.portotheme.com/wordpress/porto/documentation/faq/site-distort-because-of-mixed-content-ssl-certificate-issue/
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Hi Porto,
I have some strings (name: fix price) x 23 times. As my webside is in english. But the string is in Spanish. Any way to change the string to English?
thanks,
Hello, @Joaquim_,
Well, we have to check that string on your site, Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can check it for you on your site and help you out?
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Hi Porto,
The black banner at the top is not expanded as the layout. https://candleartesoteric.com/
Can be expanded as some way ? thanks,
Hello, @Joaquim_,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check back to your site after clearing the browser cache.
#main-menu {
width: 100% !important;
display: contents !important;
}
The result should look like this: https://postimg.cc/WhcwgP98
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Hello Porto, I installed the filter porducts BWB (third party). When I select some tag to filter. The second page products appears like a narrow layout. Please can you tell me to what can be due ?
I have all pluggins and theme Porto updated
https://www.candleart.es/velas-ritualizadas/page/2/?wpf_filtered=1&product_tag_0=amor&wpf_fbv=1&all_products_filtering=1thanks, Joaquín Candle Art
Hello, @Joaquim_,
It seems to be the confliction with that plugin, please turn ON the debug mode of your site and you will be able to see the error on that page, and then try to reach out to plugin Author to fix that error for you on your site.
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Hi Porto, When I’m using the “porto post grid” to do a kind of carrousel of products. There is no way to pace a tittle for this carrousel? Or I have to place a tittle with other block?
You can see here at the middle of the webside. https://candleartesoteric.com/thanks, Joaquín
Hello, @Joaquim_,
I am sorry but I am unable to understand your concern properly, could you please explain it in detail, if possible with some screenshots for my better understanding so that I will check and assist you accordingly.
And you can create and choose the layout to show in Porto Post Grid element under Porto >> Template Builder >> Post Layout Builder and set the title at any place as per your requirements.
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Hi,
I did as following: I’m not creating a template builder – block for this. Simply I insert in my home age the Porto Post Grid. And that’s why I can’t insert the tittle. Maybe i’m doing wrong ?
thanks,
Hello, @Joaquim_,
Sorry for my misunderstanding, Yes, you have to create the title with another element, you can use the Porto Heading element to place your title before the Porto Post Grid element.
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Hi, I want to create a car parts website) is it possible to add search engines by filter : make, model, year, engine, category, group and type of parts … is there near to the job on your theme ?
Thanks
Hello, @lakbichir,
First of all, thanks for showing your interest in Porto WordPress
Not with the search but with the shop sidebar filters you can achieve it using our theme, you have to create the make, model, year, engine, category, group, and type of parts as products attributes and then set the sidebar widget for Shop pages as “Filter Product By Attribute” and it will work for you.
Alternatively, you can use the Premium Yith WooCommerce Ajax Search plugin if it provides such functionality.
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Hi guys, How I can show the 5 stars of reviews filled?https://cl.hoka.com/p/transport-black/
Solved using
.star-rating span::before { color: gold!important; font-weight: 900!important; }
Hello, @YanekenDev,
Sound’s Good!! that you have managed to solve the issue by yourself, (Thumbs up) You are Great!!
Feel free to write back to us anytime, we are always here to help you. Have a nice weekend.
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hello, I want to ask some help, On the elementor theme everytime i add the link external or internal it tags as NO FOLLOW its a default thing. I have no option to remove it Is there a possibility to remove the nofollow?
Hello, @moveemellc,
It sounds like you’re facing an issue with the Elementor theme automatically adding a “nofollow” attribute to your links, and you want to remove it. The “nofollow” attribute tells search engines not to follow that specific link for SEO purposes.
In order to learn how to fix this issue kindly check and follow this article: https://www.serpbabel.com/how-to-fix-internal-nofollow-links-in-wordpress-for-beginners-with-pictures/
We hope this will helps.
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I already follow this steps before contacting you but isnt working.
Hello, @moveemellc,
Unfortunately, then the other possible way is to change in the code, OR you can try with any third party plugin which better suits your requirements.
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hi i am purchase a licensee copy and use it in a website and activate for a long period, now i leave that website and now i want to use my copy to my new website, but when i do activate in my new website it,s say already use in another website, now problem is i can,t deactivate from that website data all deleted, so please help out from this thanks
Hello, @mjkausar,
I have reset the purchase code for you now, so you can use it on your site now.
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How long can I expect to wait for a response to support tickets? It’s been more than two days since I heard from you on ticket #27725, and it’s a pretty serious issue where people can’t add items to their cart…
Hello, @MadsDanmark,
Sorry for the inconvenience and the delay in response to your support ticket, It was a tricky one and took some time to research and debug, well we replied to your support ticket, so please check back to your support ticket reply now and then reply back to it accordingly.
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Hi Porto, Please, I have a web with WordPress and 5 la guajes using Porto. I don’t know why in the main language is possible to fill product tags. But in the other La guajes no possible to delete the existent tags or add the new ones. Many time ago that I didn’t used the product tags. Please any suggestion. I only need it to filter the products. But cloud filter is not to much organized in design for me. Thanks Porto
Hello, @Joaquim_,
Could you please contact us via our support system with your site WP Admin URL and Credentials so that we can look into it for you on your site and help you out?
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Hello,
After updating to the latest version, now when creating a new blog post, neither the main image and the footer appear.
I have saved the template options again but it keeps failing on new posts I create.
Can you help me solve it? Thank you
Hello, @Teveoonline,
Please contact us via our support system with your site WP Admin URL and Credentials so that we will check it for you on your site and help you out.
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which element can i use to make like: https://prnt.sc/VUf8lGY8c8oi
Hello, @cmtendency,
Unfortunately, we do not have such element in our theme, you can try to use the Elementor Pro widgets for this, please refer to these articles: https://elementor.com/help/reviews-widget-pro/ & https://elementor.com/widgets/reviews-widget/
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