282 comments found.
Is there something wrong with the forms of the theme? We are getting quiet a lot of spam through the contactforms. Google Recaptcha v3 is on…
Hi! The theme uses Contact Form 7 for forms. If you’re still getting spam with reCAPTCHA v3, it might be due to configuration issues. It’s hard to say without checking the setup.
We recommend using the free plugin WP Armour – Honeypot Anti Spam instead. It’s lightweight, easy to set up, and works very well in our own projects.
It’s incredible. I can no longer edit any page of the site. After working for months to create it, now it can’t be edited. Nobody understands why. It’s a shame! Unfortunately, several months have passed, and I can no longer ask for my money back, but that’s pretty much the situation. The Dentalia – Dentist & Medical WordPress theme has serious problems!
If you require technical assistance, please open a support ticket at support.orionthemes.com
Here is a direct link to the demo (without envato bar): https://dentalia.orionthemes.com/demo-1/
Hi, I see that the theme has not been updated for 1 year. In my theme I get a fatal error because of the Slider revolution plugin – it is old, within the theme there is version 6.2.22 but the current version is 6.7.34. And in the “install plugins” section there is no update option for Slider revolution.
Hi, You can update the revolution slider as written in the bottom of this page: https://orionthemes.com/knowledgebase/updating-the-theme-and-plugins/
In short: 1. Delete the revolution slider plugin 2. A notification will appear, asking you, if you want to install the Revolution Slider. Confirm the notification and the latest tested version of the revolution slider will be installed.
Hi, this is unbelievable. Delete the plugin so it can be updated. I have worked with several themes but I have never heard such nonsense.
Hi, I purchased the theme some time ago and I don´t have support. I´m trying to install the demo content, I have an error: status:afterAllImportAJAX is there a way to install manually the demo? Thank you
Hello, is it possible to configure as a one page website and add a specific font for the site? Thank you!
Hello. Yes, it’s possible to use the theme for a one-page website, but adding custom fonts requires some coding knowledge. You will need to implement them using a child theme.
There is this issue in the Dentalia Plugin can you please let me know if there will be any updates on this
Deprecated: Implicit conversion from float 0.15 to int loses precision in /home/customer/www/websitename/public_html/wp-content/plugins/dentalia-plugin/admin/redux-framework/inc/classes/class-redux-page-render.php on line 954
Deprecated: Implicit conversion from float 0.2 to int loses precision in /home/customer/www/websitename/public_html/wp-content/plugins/dentalia-plugin/admin/redux-framework/inc/classes/class-redux-page-render.php on line 954
Deprecated: Implicit conversion from float 0.05 to int loses precision in /home/customer/www/websitename/public_html/wp-content/plugins/dentalia-plugin/admin/redux-framework/inc/classes/class-redux-page-render.php on line 954
using PHP 8.2.25
Thank you
These messages are deprecation notices rather than critical errors, so they don’t impact your site’s functionality and can be safely ignored for now.
We will check if the Redux team has addressed this issue in their latest updates. However, since it involves the underlying Redux framework, any permanent fix may depend on their resolution.
In the meantime, your site should continue to work as expected. If you have any further concerns, feel free to reach out.
If these notices are appearing on the front end, please ensure that WP_DEBUG mode is turned off in your wp-config.php file. This will prevent them from being displayed to visitors.
If I purchase this theme, does it come with all the data? I mean, can I upload it with all the current content on all pages? - all demo content. - all iamges. - all pages and sections.
Thank you for your question! When you purchase the theme, it includes all demo content, pages, and sections as seen in the preview. However, due to licensing restrictions, the images used in the demo are not included. You can easily replace them with your own visuals. Let us know if you need any further clarification!
Hi, I got a warning about an outdated Slider Revolution plugin. Do you plan to update the template to solve the warning or there is another way to update the plugin? Thanks
Hi, I would like to ask if the supported plugins will need me to buy it in order to have full customization of the website beside the slider plugin or not? Thank you.
Hi, For the listed price, you get the theme and a demo import with all the features as displayed in demo (and a lot more).
We don’t charge any cost after the initial purchase, unless perhaps for on demand custom feature development, when we are asked to do so.
But running a website does come with a cost. You will need a hosting provider and a domain name, for starters.
The Revolution Slider is included, as we purchased extended license. It supports full functionality, you can either use Dentalia Slider template or build your own. So unless you need the support from the author of that plugin or access to their own templates, you do not need to purchase it separately.
For Google Maps widget, you will need to register for a Google API key. Google offers limited free use of their Maps API, and generally provides enough free usage, but it comes with its own terms and registration process.
What is not included with the theme purchase, are the images. Demo import comes only with image placeholders. We use stock images on the demo and their license doesn’t allow us to redistribute the images with the theme. There is a list available where we purchased them here: https://dentalia.orionthemes.com/documentation/where-to-buy-the-images-used-in-dentalia-theme/
too slow my website . (Page Speed Insights) How can increase ?. Have any Idea ?
Carousel Options – Tiny Carousel as Replacement for Owl Carousel
this update has some issues as when you move it with the mouse so it becomes more faster and faster and widget which I am using is Orion Gallery – carousel Let me know if this can be fixed.
Hi, Please open a ticket a https://support.orionthemes.com/ so we can check the issue on a live website.
You can also switch back to Owl Carousel in Theme Options -> General -> Compatibility.
Hello
i was interested in this theme
but noticed there is no updated since 26 May 2022 & only compatible till wordpress version 5.9.x
Any plans of an update?
Hello! For those wondering about recent updates, Dentalia has been updated. We’re excited about the new features and improvements! Thanks for your interest!
The menu on my mobile site isn’t working chitchatmarketingllc.com
Hi, Please open a support ticket here https://support.orionthemes.com/ and our technical team will help to resolve the issue.
Hi, I am interested in buying this theme. Is it compatible with the latest version of WordPress (6.4) and PHP (8.2.6)? I see from replies to other comments that there was a planned theme update for December 2023. It’s February 2024, but it still shows the latest update was in May 2022. Will there be an update soon?
Hi there! Just a quick note—Dentalia has now been updated. We hope you enjoy the new features! If you have any questions or feedback, feel free to let us know. Thanks for your patience!
I’m interested in using Dentalia for a client. I ran your demo to see the performance on PageSpeed Insights and it’s awful. That might not be the best testing platform, so do you have a URL of a production site that’s using your template that I can test? I just want to make sure it will perform well for Google. Thanks.
I installed the polylang plugin into the theme. I didn’t have any problems with the installation, but afterwards there was a problem with the content of the translated pages. I set the main language to English. I also added German, French and Turkish languages. However, when I link any translated page, the contents are also linked together. For example, I have a “contact” page and its language is English. I also want to translate this into Turkish. I create the Turkish page and write “İletişim” in it. This article is also integrated into the English page and is called “İletişim”. There is also variability when I create different page structures. In short, any change I make on a page is also integrated into the translation page of that page.
The issue you’re encountering with the Polylang plugin seems to be related to how the plugin handles translations of pages and their linked content. Not to the theme itself.
To translate a page or post, go to your pages or posts list and create a copy for the new language by clicking on the plus symbol. This process is the same for posts, custom post types, categories, and tags.
You can also switch off the synchronisation, in case this is the issue. https://polylang.pro/doc/synchronized-posts/
If you continue to experience issues, it might be helpful to check the Polylang support forums or documentation for specific solutions related to your problem.
The problem was solved when I turned off the synchronization setting of the Polylang plugin. Thank you.
Hi Request the team to please look into my private ticket. #3488087
Thanks
All support requests are cleared, including yours. We reply 99.7% of tickets within 24 hours, with an average turnaround time of 6 hours.
Hi there, two questions: 1. the ‘Slider Revolution’ plugin has a security vulnerability (Wordfence scan). Can we get an update to the patched version (6.6.13) or newer? 2. Is the theme compatible with WordPress 6.3?
Hello, My apologies for the delay in our response. Due to health challenges within our small team, we had to pause development momentarily. But I tested the theme with 6.3 and it should work as promised. You can delete and re-download the slider to get version 6.6.14. Expect a theme update from us by the year’s end.
Best regards, Timea
Thanks for the update! I’ve tried to delete and reinstall slider revolution (via Appearance -> Install plugins), but it won’t be updated. When reinstalled it also doesn’t show any updates. Can I manually get version 6.6.14? For example via WeTransfer.
Please get in touch through our help-desk support.orionthemes.com. You can file a ticket under the Bug Reports category.
No active support is required.
Hi, I wonder if the theme is compatible with WP 6.2.2. It seems compatible with WP 5.9 on your page. Can you confirm?
Also, Thema was last updated 1 year ago, won’t there be new updates? Thank you,
The theme is compatible with the latest version of WP. We are preparing an update of the theme, we are planning the release in december.