362 comments found.
Hi! Would like to know if I can use Yith Booking and Appoint plugin instead the default one. Thanks!
Hello,
Thank you for reaching us!
Unfortunately, we haven’t tested this plugin with the Alloggio theme and we cannot guarantee it’s 100% functionality.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, this is the issue I am trying to overcome: “PHP Post Max Size – 2047M The current value is insufficient to properly support the theme. Please adjust this value to 256 in order to meet the theme requirements.” We are on wordpress.com and I am told that PHP settings cannot be changed. Envato suggested to contact the author directly. Please advise how this issue can be resolved. Thank you.
Hello,
Thank you for reaching us!
The 2047M should be more than enough. For demo import please follow instructions from this article.
You can try to repeat demo import several times, but before you repeat it, please navigate to Appearance > Menus and delete menus, so menu items don’t get duplicated.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.
In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi There. Is it possible for the booking feature to be adjusted to simply send a booking request email versus having it as “book now” and with a checkout etc? We want the streamlined check availability functions and adding in extra information for the booking but with a manual approval via a booking request rather than a confirmed and paid for booking.
Hi there,
Thanks for taking an interest! The Alloggio booking system is integrated within the theme and the process of purchasing goes through WooCommerce. If you wish to edit the booking you will either need to edit the theme files or perhaps hide the booking feature and add a contact form in the sidebar of a room.
We hope this helped and let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Ok thank you! How easy is it to hide the booking form and add a contact form in sidebar? Do I need to edit theme files or is there an easy on/off function.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I would like to ask about the WPML compability you mention in your theme. In the comment https://themeforest.net/ratings/3488139 I see that the user complains about not having WPML compability.
What is going with it? Is it or not compatible with WPML?
Hello,
The theme is compatible with WPML and for better understanding on how our themes work with WPML we recommend checking this article. As noted in the article, you should know before using this plugin that it works by creating a cloned, duplicated content of a page or a post that you select. After that, you need to edit the content inside the duplicated page.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes I know WPML, I just asked because of that comment. If it works as usual in your theme then that’s good news.
Thanks Giorgos
Hi,
Please note that you will need to duplicate room posts for each language.
Feel free to reach us if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, we are facing some issues with the mail notification after checkout. We don’t receive email notification by WooCommerce. Can you please share some info to check ?
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, some questions before purchasing:
1- is it possible to vary the price of a room based on the number of guests, and at the same time based on the number of days of booking?
2- it is possible to use blocks/parts of pages taken from different Demos. For example, after importing the “Main home” Demo we would like to use some blocks present on the Homepage of the “B&B Home” Demo. if so how?
3- are reservations managed with Woocommerce? So will the property owner have access to the backend with the Store Manager role to accept and manage reservations and prices?
4- the customer, on the other hand, will have access to an account page as if it were an e-commerce site, right?
5- is it possible to synchronize incoming and outgoing reservations with Airbnb and Booking.com? If yes, how?
Thank you
6- Last thing, is it possible to ensure that the customer only pays a deposit of the expected price upon booking?
Hello,
Thank you for taking interest!
1. You can check available “Capacity And Prices” options for rooms in this screenshot. There is also an option to add special seasonal period as shown in screenshot.
2. Yes, demo content of different homepages is built with Elementor page builder and you can easily copy and paste sections from one page to another.
3. The Alloggio booking system is integrated within the theme and the process of purchasing goes through WooCommerce. Unfortunately, the theme doesn’t have the type of membership functionality where different property owners can list their properties and overlook bookings just for their properties. The accommodation properties and bookings should be overlooked by site administrator.
4. The users who wish to register and book rooms can use My Account page for these purposes.
5. Unfortunately no, this is not one of the theme features. If you want to organize the booking or a request differently then you will need to edit our theme files.
6. The booking form will count the final price and that price will be used when the user proceeds to cart and checkout. It is not possible to have only a portion of that price listed.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
1. Having seen the screenshoots, it is still unclear to us whether the price of a room can be set in a variable way based on the number of people and the number of days booked. Yes or no?
2. “you can easily copy and paste sections from one page to another”, ok but we asked if you can import blocks of pages belonging to different Demos.
3. There will be no “different property owners can list their properties”, there will only be 1 (one) accommodation consisting of 1 (one) room. The question is whether with the Store Manager role provided with Woocommerce, you can view, accept and manage reservations. That’s all.
4. Ok.
5. Ok, but it’s a function provided by the best templates in the industry.
6. Are you sure that woocommerce does not provide the possibility of paying only a deposit?
Hi there,
1. The price is handled by room not by how many persons are going to stay
2. The whole theme consists of pages, and eacj page can be imported and saved as template so you can reuse and add it to a newly created page.
3. Within our Alloggio Room > Booking you will have as an admin an overlook of your bookings.
5. We understand your point but as we already mentioned this is not one of the theme features. Thanks for understanding.
6. There are a lot of plugins or extentions available and it is not possible to test our theme with all of them. We know that WooCommerce has a deposit extension but it has not been tested with our theme nor can we guaranty theme compatibility.
We are here if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi All!
When I try to edit the rooms it fails. I rewrite the lorem ipsum but the text on the frontrend does not change.
Hello,
Please navigate to Elementor > Settings and make sure that Elementor is enabled for rooms too. Once you enable you need to open room with Elementor and edit text using this page builder.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I need to change the entire theme to the Spanish language. I have installed the Loco Translate plugin, but it can’t translate all the words. How can I do it?
Hi there,
You can familiarize yourself with the Loco Translate plugin through our article. Note that some of the text labels are defined in the theme itself, but some are defined in bundled or third-party plugins.
For any further assistance, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi support I just wanted to enquire if the latest theme had any problems updating from WP 6.1 to WP 6.4.3?
Hello,
The current version of theme should work correctly with the latest version of WordPress.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, How can I remove the logo loader? Website freeze in loading logo and never open. Can you pls help me? (allogio theme)
Hello,
The page loading animation ca be disabled globally in Alloggio Core Options > General (please see screenshot) and also locally in Page Settings (see screenshot). Please note that local page options will override global theme options.
In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I disable the option in the core and in the home page, but still have issues…Does not work ?
It works, all ok, but after update revolution slider does not work. What happen? Is not compatible any more?
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, why are the theme updates for almost a year now? i.e. Rev Slider plugin is outdated and no releases from your side. Should support renewal be purchased in order to have updates?
Hello,
It is not necessary to extend support to receive updates. The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.
You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, a pre-sale question – is it possible to switch off the booking functionality on the site. I want to showcase different room types but only allow offline booking.
Also, any idea on when the theme will be updated, as the last update was nearly one year ago. Thanks in advance.
Hello,
The booking form cannot be disabled through theme options, however, it can be hidden with some custom css or you can edit theme template files so they don’t include booking form.
The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. Current version of the theme is compatible with the latest version of WordPress and PHP 8.0.
Do let us know if you have any additional questions.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
That’s great. If you can please confirm that you can supply the Custom CSS (after purchase) to hide booking and calendar functionality from the site, then I will be happy to buy the theme! I don’t wish to edit the template files. Thanks
Hi,
The custom css shown in screenshot can hide the booking form and this one added will hide availability calendar.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hola, It is possible to change the date format on the booking form to d-m-a (e.g. 21-11-2024) ¿?
Hello,
This would require to make changes in functions.php file. In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
is it possible to remove qodef-form-wrapper from the home page?
Hi there,
Since you already have our theme, for any assistance we would appreciate it if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello.
My question is whether the following can be implemented:
Room (includes 2 adults) = €100/night.
Each Extra Adult = €20/night.
Each Child = €10/night.
“Extra Service 1” = €30/person/night.
So that the reservations can be calculated as in these examples:
1 – Reservation for 3 nights with:
Room [1 adult] = €100×3.
1 child (€10/night) = €10×3.
“Extra Service 1” = €30×2 x 3.
TOTAL = €510.
2 – Reservation for 3 nights with:
Room [2 adults] = €100×3.
2 Extra Adults = €20×2 x 3.
2 children = €10×2 x 3.
“Extra Service 1” (€30/person/night) = €30×6 x 3.
TOTAL = €1200.
Hello,
The prices for adults and children can be arranged, however, there is no option to book same extra service for multiple people it is only multiplied by number of nights.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I built my website in Wordpress with Alloggio in 2020. Over time, my website has become very slow. I have Allogio, version 7.4.33, Wordpress version 6.2, (as this version is the last update Alloggio supports), Elementor version 7.4.33, Slider Revolution version 6.6.18, WooCommerce version 8.2.2.
I have Business Web Hosting with Hostinger and have reduced all the images. Now it takes almost 30 seconds to load the front page, and it is down several times a day. Do you have any suggestions on what I can do or what is wrong?
Hello,
Please check if you have updated the theme and its plugins to the latest version listed in change log.
If you need to update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.
Also, you can navigate to Appearance > Customize > Qode Performance and there you can enable/disable icon packs, custom post types, widgets and shortcodes which you don’t plan on using. This should have a positive effect to the overall performance of your site.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The Allogio core options is not showing the details, only the menu. The menu items are not clickable. The drop down menu on the website is not coming up either. This happened after the Elementor upgrade which I rolled back and it is still not working. If this is a known issue can you say which Elementor version Allogio is currently compatible with.
Hi,
Is your purchase code registered in the Alloggio Dashboard? Theme options, shorcodes and meta boxes are now disabled if theme purchase code is not registered on live server.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes it is registered.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi! Is possible to export the bookings on iCal, excel or CSV file? Thanks in advance
Hello,
The Alloggio booking system is integrated with WooCommerce and the bookings will be also listed as Orders in WooCommerce > Orders and they can be exported in Tools > Export (please see screenshot).
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello!
Since yesterday (since I updated theme and theme plugins) all of my content, build with Elementor on the main page, dissapeared.
I tried to downgrade wordpress version, desactivate plugins, return to other save from Elementor History tab (in this case it just shows the loading icon and nothing happens). I don’t know what else to try.
Can you please help me?
Thank you!
Hello,
When updating theme and bundled plugins we recommend following instructions from this article – How To Update A WordPress Theme And Plugins and we recommend updating it via FTP.
After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins. It is also important to update Alloggio Core and Qode Framework plugins to their latest versions in Appearance > Install Plugins.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Finaly figured out what happened. Did you removed some QI Addons from Elementor? Such as “Rooms” for example
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Sorry, but I’m not talking about Rooms as custom post, posts I have. What doesn’t appear anymore (and that’s why it’s missing from my mane page) is the theme’s elementor widget (Rooms List for example). I have everything updated
The room as custom post type and room list element are both added by the Alloggio Core plugin and this haven’t been removed in the update. Also, please check if your purchase code is registered in Alloggio Dashboard.
You can also try to restore backup of your site and then try to update theme once more by following instructions from the article we’ve previously linked.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I’ve have everything updated, I don’t know what more to try without losing whole website. The widgets still don’t appear. Appears on list QI Addons but no room list/gallery addon.
Hi,
Are you using the latest Elementor version (3.16.0)? If this is the case, then please navigate to Elementor > Tools > Version Control and roll back to 3.15.3 version (please see screenshot).
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
It worked. Still had to redo some things but at least didn’t lose everything! Thank you very much!
You’re welcome, glad that we could help!
Elementor has released a new update today (version 3.16.2). We’ve tested it on our local installation and it is working correctly with the theme. Of course, we always recommend creating a backup of your site before any major update.
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, pre-sale question.
Is it possible to have discounted pricing depending on the number of days booked? For example it’s cheaper each night when you book 7 nights instead of just 1, is that available? If yes can this be combined with seasonal prices too?
Thanks in advance!
Hi there,
Thanks for taking an interest! The option to set up a discount if the customer books a certain number of days, unfortunately, doesn’t exist within the theme but you can set up a seasonal discount and the option is located here.
We hope this helped!
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
