485 comments found.
does the theme support RTL ?
Hello there!
Thank you for your question about RTL support in the Transcargo Theme.
Unfortunately, the theme does not officially support RTL languages out of the box.
Best regards,
Do you have export to HTML template
Hello there!
Thank you for your inquiry.
Unfortunately, we do not currently offer an export-to-HTML template. However, we can provide this as a personalized, paid service tailored to your needs. For more details, please reach out to our Digital Agency by clicking the “Hire Us” button below.
Please let me know if you have additional questions.
Best regards,
I purchased the theme a long time ago, but although the theme is updated the Revolution slider has not been updated, and I get a security error from my hosting provider.
Hello there!
Thank you for reaching out.
If a new version of Slider Revolution hasn’t been released yet, we haven’t had the chance to test and ensure compatibility with our theme. Rest assured, we’ll release a new theme update with the updated plugin once testing is complete.
Best regards,
Hello, is the theme active? i am asking because the last update was summer 2024. thank you.
Hello there,
The theme is active, and we will release compatibility updates if needed. You can also choose the Pearl theme with the transportation demo, as they are very similar.
Best regards
Is your theme compatible with the polylang plugin?
Hello there,
Thank you for the request.
Unfortunately, the theme is not compatible and has not been tested. Please refer to the link about localization, I hope it will be helpful – https://docs.stylemixthemes.com/transcargo-theme-documentation/theme-features/localization
Have a good day!
I have bought the theme and everything was working smoothly, last thing I want to add the WPML translate plugin. And it shows it really weird in the header as a bullit list and in the footer also as a bullit list
like this
Hi there,
Thank you for reaching out! I’m glad to hear that everything was working smoothly with your theme.
To help with the WPML translation plugin, here are the steps to resolve the bullet list issue:
First Step: https://snipboard.io/09Exde.jpg
Second Step: https://snipboard.io/tClq6W.jpg
Our managers have also responded to your ticket, and the issue has been fixed on your website. Please check your email for the details.
If you have any further questions or need additional assistance, feel free to let me know!
Best regards
In the topbar, instead of time i want to add a link but it only accept text, How can i add Anchor HTML?
Hello,
Thank you for reaching out!
By default, the top bar customizer for time does not support HTML tags.
Kind regards
how can we call specific services through Services Carousel Section? I don’t want to call all services, only specific services in carousel.
Hello,
Thank you for reaching out!
By default, the Services Carousel widget calls all the latest Service posts. To achieve your request core templates of the theme should be customized.
Kind regards
Why does your blog article page always display the news title and does not change with the title of my article?
Hello,
Thank you for reaching out!
The titles of the blog posts are not static. They will show your custom title.
Please provide more details for further assistance.
Kind regards
in the Version history i can see Version 2.9.2 since 3 days, in downloads the version is still 2.9.1
Hello,
Thank you for reaching out!
Can you please retry updating the theme? Due to technical issue the update is not delivered on time.
Kind regards
Hello Is it possible to put more than 10 offices in the top bar? Maybe some code add or something like that. Thanks
Hello,
Thank you for reaching out!
By default, the top bar can display 10 offices. To show more, the theme’s core templates need to be customized with the help of a web developer.
You can contact our customization team for theme customization.
Kind regards
Is this theme going to be compatible with php 8.2 yet? I have my host auto upgrading all of our sites to this version and last update was not compatible.
Hello,
Thank you for reaching out to us!
The current WordPress version isn’t fully compatible with PHP 8.0 and above. Once beta testing concludes, we’ll focus on ensuring the theme is compatible with the latest PHP version.
Kind regards
Do you have an ETA by chance? All flywheel sites upgrade to 8.0 without rollbacks on Feb 5
My update error on wp_debug appears to be specific to the VC Ultimate Add Ons plugin
This plugin is attached to the theme package, but we are not the authors of this plugin.
Can you please try to download the latest version of the plugin from the link below:
This version is compatible with PHP 8.2 and WordPress version 6.3.
I hope it helps.
Kind regards
Going from php 7.4 to 8.2 breaks the site. It says error message. Also, latest update doesn’t work on Single Image circle crop settings for photos. It shows a broken link instead of the image.
Hello,
Thank you for reaching out!
The theme is compatible with PHP 7.4 version because it is recommended by WordPress and used by many users.
Support for PHP 8 is also underway and will be announced in one of the future updates as soon as completed.
Kind regards
My host doesn’t allow me to temporarily roll back to anything before version 8.0 so can I submit a support ticket to have my specific site fixed before the update?
Hello,
The support team cannot provide a fix for a specific site. If you have errors that block site functionality, it is required to hire a developer to review the issue and provide a fix.
You can submit a request to our Maintenance service, and they can review the problem on your site.
Kind regards
Hi, I would like to purchase this theme but I have a presale question.
I saw a tracking system page in your theme (track your system page under “pages” menu), will I be able to track the status of shipment via this form? Or is it enough if I integrate any plugin to this form?
Or do I need to go purchase software for that? can you please tell me the procedure?
My primary requirement is the tracking system on website.
Hello,
Thank you for reaching out!
The theme does not include a tracking system by default. The form should be integrated with third-party services.
Kind regards
Hello, theme is compatible with wordpress 6.4.1?
Hello,
Thank you for reaching out to us. Currently, our theme has been tested and confirmed to be compatible with WordPress up to version 6.4.
While we strive to ensure our theme is up-to-date with the latest WordPress releases, it’s always a good practice to check for updates or compatibility information on our theme documentation.
If you have any further questions or concerns, feel free to let us know, and we’ll be happy to assist you.
Best regards
ok thank you!
Does it have mega menu?
Hello,
Thank you for reaching out!
The theme does not include Mega menu feature by default. It can be created using third-party plugins:
https://wordpress.org/plugins/megamenu/
Kind regards
HI, I opened a ticket on your support site since 09/21/23 (#Z56661) and so far I have not received a response. I kindly ask you to give me feedback as I need to get my client’s site online. Thank you
Hello,
Thank you for reaching out!
Our agent is working on the ticket, and you will receive an update shortly.
Kind regards
Hello! I want to buy this theme but i don;t know if i get everything exept images, like header that works with slider revolution r or the maps that are already implemente or all pages that are already createt like the demo version. So i get everything an i just need to change/add images?
Hello,
Thank you for your interest in the theme!
All content, except images, comes with demo import. You can simply replace the content according to your business needs.
Kind regards
How do I get the video on the home page to autoplay like the theme demo please? I still have to press play on mine.
Hello,
While getting the embed link from Vimeo, you should enable autoplay following the manual below:
https://help.vimeo.com/hc/en-us/articles/12426486963857-Autoplay-and-loop-embedded-videos
Kind regards
Hi, I would like to know what is the latest released version of the Transcargo theme – I have 2.8 installed. is there a newer version? Thank you
Hello,
The latest version of the Transcargo theme is 2.9 which was released on July 6, 2023.
https://docs.stylemixthemes.com/transcargo-theme-documentation/extra-materials/changelogBest regards
Thanks
