17901 comments found.
Hi, can you help me with drip feed configuration? Could you send me a screenshot of how the configuration should look like?
This is what I want: I need to set a standard unit unlock time. That is, set each unit to be released every 7 days.
This is how it should be : https://prnt.sc/enSjcZj472Fi
Checking this…
please answer Ticket # 3457665.
Thank you for sharing, we’re checking this.
Extremely frustrated with support following issues with migration to 4.1 which according to the documentation should not break any of the 3.x functionality. Slow responses and keep telling me that features might not work after migration to 4.1 and without providing solutions. I’ve requested for the ticket to be assigned to someone who is knowledgeable and can assist but this has not happened! Ticket #3448447
Checking asap.
Hi, how do i add the login in link on the responsive version of the site..?
Enable Global login in WP admin- Vibebp- Settings.
Global login is already enabled. This is the site stalkridge.com on mobile view the login link doesnt appear, but it appear when i open site on laptop or desktop.
Can you post a ticket at wplms.ticksy.com and share site link , optionally email ( vibethemes@gmail.com )
VideoPress already provides iframe HTML code using which you can embed videos in the units but it does not have direct integration like youtube, Vimeo or selfhosted videos. Try creating a sample course with videopress video here: https://demos.wplms.io/playground/app , login. :instructor password :p@ssword
How to embed video. If you have any demo video please give it to me
See following screenshots : https://prnt.sc/tvf9Tc15oYI1 , https://prnt.sc/jpbc7_08ocM- , https://prnt.sc/RMB1EP5xPCz4
Please answer Ticket# 3456203
checking right now. Thank you for sharing.
Please answer.
replied. demo installation was complete
I am unable to understand. Please share complete instructions
Please check ticket.
Hello. We cannot get into our support office, where you and I have been corresponding for a whole year, where there are a lot of answers to questions.
Now everything is gone and this is what they tell us https://prnt.sc/t242WqlJxrFPWhat to do? Where should we write to you now? How to get back the entire email history?
This is the new link : https://wplms.ticksy.com , everything is there the link just migrated. use same email id, pwd to login.
I am unable to install any theme properly., I mean its not showing exactly the demo., I am using Bluehost Wordpress Theme., I even reset my Hosting Account., but., its getting Failure., My Interest is to use This Theme – https://demos.wplms.io/startup/ – Kindly please help me out in setting up this Theme in my Website http://www.skillxup.com
Sure we provide free installation, just post on https://wplms.ticksy.com and share site link, WP admin details and purchase code. If it is urgent share the ticket Id here.
8hrs ago i written a ticket for FREE Theme Installation Service from your end., Could you please kindly check & do it asap.,
Shared the Wordpress SkillXUp Website Login Details in Ticket., Kindly Please do the Needful., in setting up this Theme – https://demos.wplms.io/startup/
please share ticket ID here asap.
PRIVATE TICKET #3455618
SORRY., THIS TICKET – PRIVATE TICKET #3455618
PRIVATE TICKET #3455618
checking right now.
Please update on ticket.
I didn’t get, what I have to update? I am requesting you to please kindly install the startup demo, I given the links, wp login details etc, please let me know what you require additional information?
You do not have SSL isntalled but shared the site URL as SSL. So the site was not opening, we’re working on this ticket now.
Okay, I don’t much idea about it, could you please kindly able to help me out, or do I need to do something for you? Please let me know, thank you
My skillxup website should be able to accept the payment which I am having with Instsmojo account, please look into accordingly
Without SSL you won’t be able to setup payments as almost all payment gateways require SSL. Your site is opening with http and not https , so I would recommend contacting your web-host to setup SSL so that you don’t face issues later on while setting up payments etc.
I am waiting for your reply yesterday I updated the SSL , please check and help me out in installation of theme from your end
Please share purchase code on the ticket .
Thank you for Installing the THEME., I have added 2 Tickets., mentioning the Ticket Id’s 1. PRIVATE TICKET #3457502 (Price should should in INR (₹)) 2. PRIVATE TICKET #3457519 (Checkout should connect to my InstaMojo Account) Kindly please help me out in these 2 tickets., both are interconnected.,
Please kindly look into this Ticket – PRIVATE TICKET #3457519 (Subject: Checkout should connect to my InstaMojo Account)
One Bug I found in Theme – Please have a look into this Ticket – PRIVATE TICKET #3457833 (Subject: Cart Items Not Removing from Cart)
Could you please kindly give some suggestions – How to Create a New Category? How to Add a Course with Youtube Video Link, Description, Links, Price etc? and How to Create a Blog under Particular Category? So that I can Start from Tomorrow onwards to Add the Courses, Blogs etc., Please.,
Checking tickets, thank you. Please see this video : https://www.youtube.com/watch?v=HNCYXg1GGUw and our channel : https://www.youtube.com/@VibeThemes/
How to Add a Course? I am confused in adding a new course in LMS.,
Could you please kindly share any Video Reference or Documentation in Adding a Course Step by Step., Do I need to Add Product also? to add Course., (You have given this., it is having different comparing to my WPLMS)
Help me out in Adding One Sample Course Clearly – PRIVATE TICKET #3482139 – Hello Support Team.,
I am totally of my Valuable Time in Adding the Course in WPLMS for my Website.,
I would like to request you to please kindly help me out in Adding One Sample Course attached the Word Doc., for your reference.,
From that., I will do the rest of the courses myself.,
I am totally confused from where to start or how to add., the Course.,
And that Course should connect for Payment Gateway (Stripe which already added).,
No problem, replied on topic.
When I am opening this link – https://skillxup.com/app – its saying Error Page.,
please share which browser you’re checking it, it is open fine here, Chrome : https://prnt.sc/M-ipmtvcLTsj
You didn’t replied to my another Ticket – PRIVATE TICKET #3482156 – How to Edit HomePage Banner Content? Kindly please let me know
Now it is showing., Login with Email., but., which login details should I use? either WordPress Admin Login Details or Themeforest or Have to create a New?
Use your WordPress logins. You can use WordPress admin login as well.
As soon as I logged in with Wordpress Admin Login details., its showing a Blank Page,
Thank you, it seems profile menu was not setup. Just fixed using ticket. Try now : https://prnt.sc/3t2l7BEoCGiU , please do check out : videos
Important – PRIVATE TICKET #3483489 (Unable to Add Components etc., ) – Unable to do few things while trying to add a new course – I tried to add a new course., here is a link – https://skillxup.com/course/html-fundamentals-a-comprehensive-webinar/ but., while I am adding, I faced some issues., 1. I am unable to see all the points in the left hand side in my Dashboard like as which you shown in your Youtube demo video - 2. I am unable to add Components 3. I am unable to add Course Price, it is asking Product., 4. I am unable to upload Course Certification.,
Kindly please resolve these things., for your reference., I am attaching the screenshots.,
Please check my latest ticket, as some features are hidden or not working in my skillxup – PRIVATE TICKET #3483489
When I am clicking on this – https://skillxup.com/course/html-fundamentals-a-comprehensive-webinar/ – it is asking to signin, I didn’t understand this what to do with this, when students clicks on this link – https://skillxup.com/course/html-fundamentals-a-comprehensive-webinar/ – the page should redirect to cart or checkout where the students should pay the amount, please let me know
ok, so there are many ways you can offer your course. This is set in the Accessibility section of the course . So disable Course Applications and it should work correctly. Go to manage courses [ https://prnt.sc/KzuybG9mhIZR ] , edit the course [ https://prnt.sc/caYAIjU0oLXW ] and disable Course applications [ https://prnt.sc/u1Z2xPLWDxA2 ]
Added a New Ticket – PRIVATE TICKET #3484239 – with Screenshots -
I added a Course – https://skillxup.com/course/mastering-html-fundamentals-a-comprehensive-webinar/ – in that in the very beginning., it is showing a box., with the name “This Course Includes”.,
1. How can I edit it? especially the 1st point in that., Please have a look at the attached screenshot.,
2. How can I edit the right hand side contents? especially the “30days money back guarantee” – please see the attached screenshot.,
3. How to add “About Instructor”? 4. How to add Review? 5. How to Add a Discussion / Comments Box for any who wants to Comment on that particular Course?
Please let me know.,
We’re checking the ticket thanks. Meanwhile your answers.
1,2 : Please see this video, that is the course layout you can edit it.
3. When you edit the course layout , In about instructor, you can select the instructor card, as this is the Instructor card block in the layout. Which means you can design the instructor card on what information you want to show there.
4. The student who pursues the course can add reviews [ https://prnt.sc/b59luyJ2J7zB , https://prnt.sc/KsHZY-i8Z8w7 ] which show up on the course page : https://prnt.sc/vVU5xZsl1N5N
5. The discussion box is not available for courses.
please also subscribe to our youtube : https://www.youtube.com/@VibeThemes/playlists
While I am Editing the Card Layout, Unexpectedly Went Wrong., the Course Image is Not Displaying, Could you please Help me Out in Displaying the Course Image – https://skillxup.com/course/mastering-html-fundamentals-a-comprehensive-webinar/
Mobile Version Totally Worst – PRIVATE TICKET #3484333 -
While I and my Students going through or checking the Website https://skillxup.com in Mobile, its Totally looks a Worst., ie., UI or Pages are totally Messed Up.,
Especially., the Cart, Checkout Pages are Not at all good.,
Please see the attached screenshots., in the Bottom of the Screenshot., Kindly please help me out in this., because it will create a lot of Problem to Students while Paying and as Well going through the Website in Mobile Version
Student Asking for Receipt – PRIVATE TICKET #3484341 – As soon as Students paid the amount, they are not getting Receipt.,
Could you please do the Concept of Creating a Link with Download Receipt? So that they can Understand that they Paid and Getting Clarity for What they Paid and to Whom they Paid?
As of now It is showing in the WebPage., Student is unable to Understand or Unable to keep it as a Reference.,
Or Can we make a Auto Email., to that Paid Members., to Receive an Email or Message or WhatsApp Message.,
Please kindly sort out these basic and Important things
Please see the attached screenshot.,
Kindly please help me out as soon as possible, the above 3 issues which I mentioned, waiting for your valuable response or resolving those issues
The receipt should be sent as by woocommerce. Wp admin – orders you can resend the receipt. Sure orders section can be added in the app
Checking ticket
PRIVATE TICKET #3484333 – When can I expect the Mobile Version compatibility issues resolving? Can I expect in Couple of Days? Please kindly keep it as Priority and update as soon as possible.,
PRIVATE TICKET #3484341 – Student Asking Auto Email Receipt – I installed the WP mail logging., – https://wordpress.org/plugins/wp-mail-logging/
Its enough? do I need to Setup anything in that plugin?
Do I need to Setup SMTP?
If yes, Could you please suggest to me, How to do?
The Orders section is not added in my SkillXUp App.,
How Can I check it?
How the Student Check it? Please let me know.,
PRIVATE TICKET #3484586 – the Course Image is not displaying., – https://skillxup.com/course/mastering-html-fundamentals-a-comprehensive-webinar/ – Please kindly check & resolve this issue? Please find the attached screenshot.,
How to Unpublish the particular course(s) which we don’t want to see in the Website – for example I don’t want to see this course – https://skillxup.com/course/general-course/ or https://skillxup.com/course/scorm-1-2/ – Instead of deleting., I want to unpublish the course, please let me know
PRIVATE TICKET #3484738 – WebSite or Pages Speed Totally Down or Worst – As you said to make the Website Faster, to Install WP Rocket., today Sep 24th, I purchased the Plugin WP Rocket., and Installed it.,
But totally disappointed., When I checked in https://pagespeed.web.dev/analysis/https-skillxup-com/g6p30ac1hs?form_factor=desktop , https://pagespeed.web.dev/analysis/https-skillxup-com/g6p30ac1hs?form_factor=mobile
Even though I added Imagify Plugin also., – https://wordpress.org/plugins/imagify/ The results are totally worst.,
Please see the attached screenshots of results.,
there are 4 issues facing with my website., kindly please check and resolve them as soon as possible., – PRIVATE TICKET #3484341, PRIVATE TICKET #3484586, PRIVATE TICKET #3484738 and one more additional comment.,
Sunday is off for support, so the support is slow. Please only use this space for critical requests like site down/disfunctional so that we can prioritise accordingly. We’re working on all your tickets, all of them will be solved.
Huge Major ISSUES – I opened Separate Ticket for Each Issue to Easy Understanding -
1. Courses Navigation Issue in Mobile Version, Unable to Redirect to Particular Course Page from HomePage – When the user or student opening my website – https://skillxup.com (HomePage), and scrolling down towards to courses, and if the user wants to see the full details of that particular course, its not Navigating to that particular page., – eg., please see the attached screenshot (hp_courses_displaying_navigation_issue_1.jpeg) and screenshot (hp_courses_displaying_navigation_issue_2.jpeg)
screenshot (hp_courses_displaying_navigation_issue_1.jpeg) : in the home page the course display., screenshot (hp_courses_displaying_navigation_issue_2.jpeg) : when the user wants to see full details of that particular course., and user clicking on that Title of the course., its showing the Text ie., Overlapping., but its not redirecting to that particular page.
2. Unable to Type Characters in Search Box to Search for the Courses please see the attached screenshot (unable_to_type_text_insearch_box.jpeg) The user is unable to type the characters in the given search box, something might be overlapping over the text box.,
3. The Course Image is not Displaying in Mobile and as well Desktop (both places) please see the attached screenshot (course_image_not_displaying_in_mobile_desktop.jpeg) It might be the issue with Card Layout.,
4. Preview Course Certificate Popup Issue: when the user is clicking on the Preview Certificate in the Course Page., Two issues: 1. There is no Close Button., the Close Button (like ‘x’ mark) should show., so that the user can click on that Button., 2. in the Popup Window., it is showing Webpage., it should show the Certificate Image please see the screenshot (preview_certificate_popup_issue.jpeg)
5. BIG ERROR: Showing Different Prices at Different Places of Same Course: please see the screenshot (course_image_not_displaying_in_mobile_desktop.jpeg) and screenshot (product_page_with_addtocart_button.jpeg)
If you observe clearly the screenshots for the same course when the user is in the Course Page the Price is 1rs but for the same Course., after user clicks on “Take this Course”, the price is 199s., is a BIG BLUNDER or ERROR., it will damage my Business.,
for your references., I am sharing the links also., Course: https://skillxup.com/course/mastering-css-from-basics-to-advanced-techniques/ Product: https://skillxup.com/product/mastering-css-from-basics-to-advanced-techniques/
Please see one more screenshot., even though I edited it to 1rs and Published., but its showing different prices in different pages for the same Course screenshot (course_price_edited_in_dashboard.png)
6. Product Page with Add to Cart Button Page Design Issue in Mobile please see the screenshot (product_page_with_addtocart_button.jpeg)
7. After Clicking on ADD TO CART Button., the View Cart Button is Overlapping please see the screenshot (view_cart_button_overlapping_after_clicking_addtocart_button.jpeg)
8. Cart Page Issues: After Clicking on View Cart in Mobile., Facing Design or UI Issues., please see the attached screenshots screenshot (cartpage_mobile_version_display_issue_1.jpeg) screenshot (cartpage_mobile_version_display_issue_2.jpeg)
9. Checkout page Form Messing Up: please see the attached screensot (checkout_page_form_conjusted_design_issue.jpeg) at Checkout Page the Form to Enter the Billing Details is Conjusted.,
10. After Payment., the Details with Payment is Conjusted or Messing Up please see the attached screenshot (payment_details_page_conjusted.jpeg)
11. Apart of all the above issues., Pages are Slowly Opening Even though I added WP Rocket, but no Use., Please do any changes if needed
please see the attached screenshot of Page Speed., screenshot (pagespeed_in_mobile.jpeg) screenshot (pagespeed_in_desktop.jpeg)
You said that in one of my Tickets., If I add a WP Rocket Plugin., The Page Speed overall Website Speed will be increased like as in the Demo Website which you shown
Last., as of now with the above points.,
12. HomePage Banner Text Overlapping or is not Showing Properly., please see the attched screenshot (homepage_banner_text_overlapping.jpeg)
Please only share the ticket Id
Good greetings
I need help installing the package on my servers, is it included or what is the price to get it configured and up and running on my vps?
Yes, just post a ticket at https://wplms.ticksy.com and we’ll setup for you.
Hello, I have purchased your S3 plugin recently. Could you please let me know how can i connect your S3 plugin with amazons cloudfront CDN?
We can help you on this, have you posted a ticket on this ?
Yes, I posted a ticket. Please reply my ticket. Thanks
Hi, dose that theme support live video meetings one on one with defined duration?
Live meetings are supporting using Appointments addon, another theme we have on that addon free with it :
do you have a demo website where i can check it
yes, https://wpappointify.com/tutorly/playground , login : instructor , password: p@ssword
I want to active this theme “Main Demo (Gutenberg Editor only)”, but after buy this theme I don’t see this demo. So please can you suggest me how can I active this demo (Main Demo)?
I want to active second one theme from this link (Main Demo): https://preview.themeforest.net/item/wplms-learning-management-system/full_screen_preview/6780226?_ga=2.233496023.83138187.1694253515-162856692.1694253515
If you are facing any issues with demo setup, post a ticket at wplms.ticksy.com we’ll set it up in 5minutes. Share ticket ID with me here.
Hello, thank you so much. This is ticket no: PUBLIC TICKET #3454942 I want to install this template: https://demos.wplms.io/main/
Sure, please share your purchase code on ticket as well in private reply.
Thanks a lot, now its perfect.
Urgent Urgent Urgent Urgent Urgent, I am trying to create the zoom class of my students for tomorrow and it tells me that it could not be created, but when I go to zoom, the meeting is created, but it does not appear in vibebp. I need to solve this, tomorrow my students have classes: https://prnt.sc/9xH9_b1WLRfs
Urgent Urgent Urgent Urgent Urgent. Zoom create new meeting error “meeting could not be created.” while it’is showing in zoom-website
I have Vibe Zoom 1.8.9
It’s urgent, please.
I had to downgrade the vibebp version to 1.9.8.6, because the latest version is causing conflict with vibe zoom and does not allow to create the meetings. Please fix this.
Checking this asap
Can you recreate a new Zoom developer app and try with those credentails. Zoom have depricated all JWT app, so you may have to create a new one.
I am using server-to-server OAuth. Apart from the error in the creation of the meetings, the meeting notification email is not sent 1 hour before.
Hi, has this error been checked?
Yes, it working flawless please see this video and ensure you have scopes activated : https://youtu.be/DYrpxUEPoss?t=127 . If you did not disable JWT auth in your app but enabled both JWT & Server oAuth , you will need to re-create the app as all JWT oAuth apps are now removed from Zoom. I faced the same issue where an old JWT creds were there and I had to re-create a new app to solve this.
Replied on topic with membership support for Drip course.
Hi,I have questions before buying.
1.- Can student attendance be controlled manually and automatically? 2.- Can it be configured so that a student who enters a course called basic, after taking a test, can move on to the next Intermediate course and after taking a test, go to an advanced course? 3.- Can it be configured so that a student who enters a course that we will call basic, after taking a test, can move on to the next Intermediate course and after taking a test, go to an advanced course? 4.- Could a student who paid for the course have a referral link so that he can earn commissions from students that he refers and can use these commissions to pay for his membership or withdraw? 5.- Could the payments for the courses and memberships be collected with cryptocurrencies? 6.- The plugins of your theme, are they demos and do I have to pay for the pro version?
1. Yes, we have an addon for this, WPLMS Attendance , video
2,3. We have Pre Course Quizzes addon for this, link
4. This is not inbuilt but you can integrate Affiliate WP with WPLMS
5. Since we use WooCommerce, yes this is possible.
This is a full featured theme with no pro verison, but some of the addon you requested will require separate purchase. see https://docs.wplms.io for feature list
Hello Support Team,
I hope you are well. I am a user of the wplms on my WordPress website, where I provide online courses. I have an inquiry regarding the ability to manually track student attendance and absence in lessons.
The issue I am facing is that I cannot figure out how to enable instructors to manually record student attendance and absence in lessons. Could you kindly provide instructions on how to do this or if there are specific settings that need to be configured to achieve this?
I would appreciate your guidance on this matter. Additionally, if you require any further information regarding the settings or the version of the plugin I am using, please do not hesitate to ask.
Are you using our Attendance addon see video : https://www.youtube.com/watch?v=PFrhjLYnBOc , it comes with 2 modes, automatically mark attendance and manually mark the attendance. Also comes with Student & Instructor dashboard widgets which you can place in Student Dashboard to show their marked attenance.
Hi, nothing appear in my dashboard after i add item in widget for VibeBP Member Dashboard. How to enable it?
In Wplms the dashboard is student and instructor sidebars in wp admin – appearance – widgets. So add widget in respective sidebar , student sidebar for student dashboard and instructor for instructor dashboard. Add “dashboard” widgets which come with functionality.
Hi, I would like to know more about the multi-instructor system. I need a system that allows users to create and sell their own courses. Without Woocommerce (a marketplace). Payments can only be made through Stripe. Is this possible with your plugin?
WPLMS by default with a multi-instructor platform with commissions & earnings module, see video. We also have automatic Stripe payouts available which would allow you to transfer payments via Stripe Connect to instructor accounts. Currently you can only sell courses via WooCommerce as it comes with a clean order management & reports platform. The WooCommerce can be completely hidden from the platform by enabling direct checkout which allow users to directly move to cart on adding courses into their cart.
Hi guys, please check this ourt, its urgent for me to add this funtionality on my site: https://wplms.ticksy.com/ticket/3445188
Thanks for sharing ticket. checking right now
Bugs Detected – Theme and Plugin Versions of WPLMS v4: Vibebp 1.9.8.7.x, & WPLMS 1.9.8.x
More detailed information – support ticket: https://wplms.ticksy.com/ticket/3450668
Thank you for sharing details on the ticket. Working on the ticket asap.
Please have a look at my response – the PRIVATE TICKET #3450668: https://wplms.ticksy.com/ticket/3450668
Replied on ticket.
I have responded to the ticket: https://wplms.ticksy.com/ticket/3450668
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