2526 comments found.
I can’t find the Header transparent option in my theme ! is it still available with the latest version? does it apply to all headers ?
Hello,
Have an awesome day.
Please refer this article and try to enable it: https://elessi-docs.nasatheme.com/header-and-menu/header/header-transparency
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Hello.. Thank you for the reply. However this option is not available in my theme options.. I already checked the documentation. Any ideas?
Dear aliakramchokr,
Have an awesome day.
The above guide article has been updated, please check it again and follow up on it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
How to Change Header for mobile Layout View?
Dear sergeantmaster06,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
Presales question: I would like to add a monthly subscription payment option to woocommerce for my customers using your theme. What are the subscription payment plugin you reccomand?
How to edit the Revo Slides?
Dear teearpi90,
Have an awesome day.
The demo sliders are imported when you import the sample demo data. To edit it, please learn more at https://www.youtube.com/watch?v=PYyO0b12di8
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
It asks for a license key
If you have Revolution Slider with a theme that you’ve purchased from ThemeForest, then you don’t need to activate it.
We purchased the extended license for this plugin.
The update option is for users who have purchased this plugin individually.
Please be assured that the best compatible plugin version will be always updated in the theme as soon as possible. It needs to be tested carefully to best compatible with the theme
I hope this helps 
Regards,
Nasatheme team
Not sure how to use. But I dont see the option to edit, it say register the key
Is it possible to connect with you for sometime? It would be really helpful if you could show me where to get the edit option.
I got it now, thanks.
how can i change the mobile sticky menu footer? nasa-bottom-bar-icons nasa-transition nasa-4-columns nasa-active
Dear Kaley-Kalut,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
Hi, its possible to change icons and links of sticky mobile navbar (header and footer? for exemple, in footer mobile, change Categories or Shop icon by an other and the link too?).. and multilanguage not compatible with Loco?
Dear BigPopeye,
Have an awesome day.
These icons are designed for the theme design layout style. And unfortunately, there is no option to change them. But you can customize it with the CSS code by yourself and it requires your code skill.
Regards,
Nasatheme team
can i create unique single product page like i want
Dear benkia365,
Have an awesome day and thank you for your interest in our themes
To avoid unnecessary conflict when creating a new single product layout page, I recommend you use the Single Product layout in the theme built-in. The theme provides a lot of layouts and options, you can combine these options to fit your purpose.
See the demo at https://elessi.nasatheme.com/demo/#woo-elements
I hope it’s useful with you.
Regards,
Nasatheme team
Hi, “Frequently update more demos every 2 weeks” : do you plan to make a “Vapes ecigarettes disposables” demo too soon?
Dear BigPopeye,
Have an awesome day.
Unfortunately, the Vapes demo layout is not available in the near time There are a lot of demo layouts that theme provides that you can use it for your purpose (vape products) Just change the banner images and your vape products are OK.
I hope it’s useful with you.
Regards,
Nasatheme team
Prepurchase question: I’m really interested by your theme and would like to know if you are compatible with a subscription payment plugin and which one do you reccomand? I’ve seen in a comment here that Elessi was not compatible with the official WooCommerce Subscriptions because the plugin was breaking the theme. Thank you !
Dear laaouaniyounes,
Have an awesome day and thank you for your interest in our themes
Could you please tell me the above plugin name? I will check it for you.
I look forward to receiving your reply.
Regards,
Nasatheme team
The name of the plugin I read about was WooCommerce Subscription by Woocommerce. But I can also work with Subscriptions for WooCommerce by WebToffee. Do you have any prefered Subscription payment plugin ?
FYI: Please find below the retranscription of on of your old discussion about this:
ISSUE:
Hi Team,
We have a UI issue when we use WooCommerce Subscription Plugin. Please check the image below: https://www.vosbody.com/wp-content/uploads/2023/05/UI-Change.jpg The alignment is the issue here, functionally everything seems to work fine.
Please note: I’ve disabled the plugin temporarily.
Is there a way you can help us fix this please?
Thanks,
NASA THEME ANSWER:
Dear willietsang,
Have an awesome day.
It seems like the WooCommerce Subscription Plugin was broken the theme layout. To custom the theme styles for working with the third-party plugin, it beyond our limitations and support policy. So, if you really need it on your site. I recommend you need to try custom code by yourself or find a professional developer to custom it.
For more detail, please email to us – nasathemes@gmail.com
Regards, Nasatheme team
Is WooCommerce Subscription Plugin still breaking the theme ? Is it any any other subscription payment plugin you reccomend that work with elessi ? Thank you
Dear,
Have an awesome day.
Thank you for your send us your plugin name, with the above plugin, unfortunately it is not compatible with the theme default. I’m sorry about that and I hope to get your sympathy!
Regards,
Nasatheme team
Thank you very much. What I need is any plugin that can enable subscription payment (like every month, or 6 weeks). Is there any plugin you reccomand that will work with the theme? thank you
Because to be honest, your theme seems to be the best woocommerce theme ever. It would be a pitty to purchase another theme because you do not support any subscription payment plugin… 
Hi, your theme is really nice. I have a problem. I want to import this homepage https://elessi.nasatheme.com/rtl/ar/ onto my website, but it does not appear in the homepage list, even though I used the latest update of your WordPress theme
Dear rajakal,
Have an awesome day.
The above demo link is the Arabic language demo. That is the Cosmetic design layout, you can import this demo to use it. You can use the language package to setup your language or use the third-party plugin for the multi-language purpose.
I hope it’s useful with you.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Hi Any new interesting update any time soon?
Dear eli1356,
Have an awesome day.
The theme is always up-to-date to improve and upgrade the new features. Read the Change log here https://elessi.nasatheme.com/wp-content/themes/elessi-theme/update.txt
I hope it’s useful with you.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Report a problem: Mini Cart – Coupon couldn’t working
Dear maikin123,
Have an awesome day and thank you for your comment.
Did you get this issue on the demo site or your site? Could you please tell me more detail about it?
I look forward to receiving your reply.
Regards,
Nasatheme team
I would like to report a potential issue with the most recent version of Nasa Core. Upon interacting with the ‘nasa-node-popup’ on the single product page, I’ve observed that the scroll functionality becomes disabled. The only workaround I’ve found is to refresh the page to restore the scroll capability.
Dear DoCi,
Have an awesome day.
Please try to clear your site cache & browser cache. Check it again and let me know your result.
I hope you can get it and look forward to receiving your reply.
Regards,
Nasatheme team
It’s seems you fixed it in the last version 5.3.5. Working perfectly now. Thank you!
Hi, there is a child theme too?
Dear BigPopeye,
Have an awesome day and thank you for your interest in our themes
Yes, the child theme is available in the theme package. It will automatically activate when you install the theme.
I hope it’s useful for you.
Please let me know if you have any further questions or concerns. I’m here for you.
Regards,
Nasatheme team
during install, we have chose between Wpbakery and Elelentor?
Dear BigPopeye,
Have an awesome day.
Yes, you can choose one of 2 page builders: Wpbakery or Elementor
All the demos layouts are available for 2 page builders.
Regards,
Nasatheme
nice. and all images of items are included in demo? and background images can be chnaged, right? for example the Witches dark theme
Dear BigPopeye,
To answer your question:
- Based on Copyright policy we don’t have the right to provide the sample images like the demo site and we noted them in the theme descriptions. Here is it: https://tppr.me/y1nAl
I recommend you should replace the gray images by your real product images on your store.
- Yes, you can change the background images that you want.
I hope it’s useful with you.
Regards,
Nasatheme team
How many versions of WooCommerce do you recommend for this theme? Because WooCommerce v.8.1.0 is not compatible with this theme. Thank you.
Dear artetta,
Have an awesome day.
The recommended version is WooCommerce 8.0.3
When you are running with the WooCommerce latest version (8.1.0), the system only displays the notification with the template version. Don’t worry, this is only a warning notice, you can use this version without any issues.
We will release the next version of Elessi in the next few days, and that warning will be removed.
I hope it’s useful with you.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
One of the best themes every. However, if you can optimize codes for better performance, this theme will be the best. Right now it’s slower than other themes.
Dear tamminhth
Have an awesome day.
This site performance is quite complicated and it depend on a lot of thing.
When your site displays too much information on a page, the speed score will decrease inversely. Consider the information that needs to be displayed on the site, removing all unnecessary information.
Images need to be optimized in the best way,
The server’s response speed is the most stable (this is related to the server, the stronger the server, the higher the speed).
The Internet connection speed of each place also affects this issue.
we recommend that you use plugin cache (suggested WP Rocket – the best cache site plugin the current) to optimize the performance.
Installing the CDN for images – Cache sites plugins always have support installed on this, view more in their documentation.
Learn more at https://elessi-docs.nasatheme.com/getting-started/performance
I hope you can get it.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
Hi guys. Tell me please what is the perfect image size or ratio for products? Thanks
Dear VaneaVanea,
Have an awesome day.
Here is the recommended image size that used on our demo site: https://prnt.sc/_3w9hO2jJJXa
I hope it’s useful with you.
If you have any questions or concerns, please open the support ticket at https://support.nasatheme.com Our support team will be glad to help.
Regards,
Nasatheme team
The version 3.7.0 of elessi-theme/woocommerce/checkout/thankyou.php is deprecated. The core version is 8.1.0
Dear Xilk84,
Have an awesome day.
As for your question – as this is more technical. Please open a support ticket at https://support.nasatheme.com
We would need you to provide us with the following to better assist you:
- Link to your site.
- WordPress admin access information (login URL, username, and password).
- Description detailed your technical issues with the screenshot image on the support ticket.
We’ll check it and help you as soon as possible.
Regards,
Nasatheme team
Can I make the filter sticky on mobile?
Dear mikkei,
Have an awesome day and thank you for your interest in our themes
The Mobile Filter is optimized for best user experience and work like the an mobile app. It designed for Off-Canvas Sidebar. Refer at https://tppr.me/cAqrz
You can check the theme’s demo site at https://elessi.nasatheme.com/ on your real mobile for more detail.
There are a lot of features that optimized for mobile layout.
I hope it’s useful with you.
Regards,
Nasatheme team
Hi Nasa
What i’m asking is if it’s possible to make the filter sticky, so it will follow when scrolling (not hiding the filters when scrolling)
Dear mikkeli,
Thank you for your comments.
Could you please send me the example sites that available this layout? We will be glad to discuss with you about it.
Have an awesome day.
Regards,
Nasatheme team
Nasa Elementor Blocks have all disappeared, what should I do to get these blocks back?
Dear BelindaJe,
Have an awesome day.
It seems like your site is running the Elessi & Nasa Core plugin with the old version. And it caused some unnecessary conflicts in runtime.
I recommend you should update the Elessi theme & NasaCore plugin with the latest version. To update the theme, refer to the article: https://elessi-docs.nasatheme.com/getting-started/updates/update-theme/manual-update
P/s: Please clear your site cache & browser cache after the update.
I hope you can get it.
Regards,
Nasatheme team
